{"title":"Best friend or broken tool? Exploring the co-existence of humans and artificial intelligence in the workplace ecosystem","authors":"Katja Einola, Violetta Khoreva","doi":"10.1002/hrm.22147","DOIUrl":"10.1002/hrm.22147","url":null,"abstract":"<p>Artificial intelligence (AI) has become an important topic in business literature and strategy talk. Yet, much of this literature is normative and conceptual in nature. How organizational members perceive AI and the job role changes that come with it is, so far, largely unknown territory for both HR scholars and practitioners. We sought to investigate the relationship between humans and AI and conducted an in-depth exploratory study into the co-existence of humans and two early-stage AI-solutions, one for “low-status” automation and another for “high-status”; augmentation. We suggest that different organizational groups may engage in distinctly different sensemaking processes regarding AI, an important insight for successful HRM strategies when AI is being introduced into the workplace. Moreover, contrary to recent conceptual work, our findings indicate that AI-enabled automation and augmentation solutions may not be detached from nor exist in tension with each other. They are deeply embedded in organizational processes and workflows for which people who co-exist with the technologies must take ownership. Our findings, in part, go against discussions on AI “taking over” jobs or deskilling humans. We describe a more nuanced version of reality fluctuating around the various ways different organizational groups encounter different AI-solutions in their daily work. Finally, our study warns against unconditional technological enthusiasm, managerial ignorance of the nature of work that employees undertake in different organizational groups, and a neglect of the time and effort required to successfully implement AI-solutions that affect not only the home organization but also members of the broader ecosystem.</p>","PeriodicalId":48310,"journal":{"name":"Human Resource Management","volume":"62 1","pages":"117-135"},"PeriodicalIF":6.6,"publicationDate":"2022-10-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/hrm.22147","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46994516","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Qi Song, Peiqi Guo, Rong Fu, Fang Lee Cooke, Yang Chen
{"title":"Does human resource system strength help employees act proactively? The roles of crisis strength and work engagement","authors":"Qi Song, Peiqi Guo, Rong Fu, Fang Lee Cooke, Yang Chen","doi":"10.1002/hrm.22145","DOIUrl":"10.1002/hrm.22145","url":null,"abstract":"<p>Many empirical studies have elucidated the antecedents and psychological mechanisms of employees' proactive behaviors. However, there is limited knowledge about how a human resource (HR) system helps employees proactively adjust to their changing work environment. Drawing on social exchange theory and event system theory, we developed a theoretical model to examine whether, how, and when perceptions of the HR system strength impact employee proactive behavior during crises. Results from a three-wave time-lagged survey of 305 employees in 65 teams in eight Chinese companies indicate that HR system strength creates a strong situation by alleviating employees' uncertainty about how to behave during crises, which stimulates employees' work engagement and subsequent proactive behaviors. Moreover, employees' perceptions of HR system strength are more likely to influence work engagement when employees perceive the COVID-19 crisis as more severe. We discuss the theoretical and practical implications of the findings and outline important future research directions.</p>","PeriodicalId":48310,"journal":{"name":"Human Resource Management","volume":"62 2","pages":"213-228"},"PeriodicalIF":6.6,"publicationDate":"2022-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42593931","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Social networks and citizenship behavior: The mediating effect of organizational identification","authors":"Thomas J. Zagenczyk, E. Erin Powell","doi":"10.1002/hrm.22144","DOIUrl":"https://doi.org/10.1002/hrm.22144","url":null,"abstract":"<p>Are employees more likely to identify with their organization and engage in helping behaviors on its behalf if the coworkers who make up their social networks identify and help the organization? We draw on social information processing theory, social learning theory, and research on diffusion of innovation to develop a model that predicts how relational (advice ties) and structural (structural equivalence) factors predict organizational identification and organizational citizenship. We argue that OI is neither a matter of <i>individual</i> perceptions generated in isolation, nor a simple function of the number of ties that an employee has, but that it is instead an outcome of relations and interactions with coworkers, as reflected in the social structure of the employing organization. We tested our model by conducting a social network study of employees in a construction company. Our findings show that (1) employees tend to have similar levels of OI to the OI of their advice ties; (2) employees who are structurally equivalent tend to demonstrate similar levels of OCB; (3) similarity in OI mediates the relationship between advice ties and similarity in OCB; and (4) advice ties with high and moderate levels of OI are most strongly associated with similarity in OCB. In a supplementary analysis we show that the social influence model that we tested offers a better explanation for the role that the social context plays in shaping OI than does a “more ties, more OI” model. We discuss implications for theory and practice.</p>","PeriodicalId":48310,"journal":{"name":"Human Resource Management","volume":"62 4","pages":"461-475"},"PeriodicalIF":6.6,"publicationDate":"2022-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/hrm.22144","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50141132","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Employee behavior in employee stock option plans: Why do some employees acquire company stock?","authors":"Andrew Pendleton, Andrew Robinson","doi":"10.1002/hrm.22139","DOIUrl":"10.1002/hrm.22139","url":null,"abstract":"<p>The article focuses on decisions to exercise and hold company stock at the maturity of a broad-based employee stock options plan. It investigates why some participants choose an uncertain and risky future reward when an immediate and certain increase in wealth could be secured at exercise. It draws on and expands the “mixed gambles” perspective in behavioral agency theory, utilizing a combination of stock price data and employee survey data from British companies with tax-approved stock option plans. It is found that the decision to take a gamble is influenced (negatively) by the extent of stock price lows (relative to prices at exercise) in the year prior to exercise, and by the risk preferences of the option holder. The findings contribute to further development of the “mixed gambles” perspective as an explanation of stock option behavior, showing that individual characteristics as well as some stock price movements affect behavior.</p>","PeriodicalId":48310,"journal":{"name":"Human Resource Management","volume":"62 2","pages":"197-211"},"PeriodicalIF":6.6,"publicationDate":"2022-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/hrm.22139","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45318179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Family CEO successor and firm performance: The moderating role of sustainable HRM practices and corporate philanthropy","authors":"Yiyi Su, Jun Xia, Shaker A. Zahra, Jiayan Ding","doi":"10.1002/hrm.22143","DOIUrl":"10.1002/hrm.22143","url":null,"abstract":"<p>We develop and test a multi-stakeholder perspective of intrafamily CEO succession by exploring how family CEO successors affect post-succession firm performance under conditions of sustainable human resource management (sustainable HRM) practices toward employees and top managers, as well as corporate philanthropic activities in the broader community. Using a sample of 414 CEO successions in family firms listed on China's stock exchanges during 2008–2016, we find an insurance-like effect of both sustainable HRM and corporate philanthropy in enhancing firm performance of family CEO successors. Our results also show that firms with family CEO successors will outperform those with nonfamily counterparts under conditions of high employee compensation, low top management team (TMT) compensation, and long TMT tenure. Our findings suggest that sustainable HRM and corporate philanthropy complement rather than substitute in strengthening family leadership during CEO succession.</p>","PeriodicalId":48310,"journal":{"name":"Human Resource Management","volume":"62 3","pages":"307-330"},"PeriodicalIF":6.6,"publicationDate":"2022-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43353847","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Kang Yang Trevor Yu, Brian R. Dineen, David G. Allen, Anthony C. Klotz
{"title":"Winning applicants and influencing job seekers: An introduction to the special issue on employer branding and talent acquisition","authors":"Kang Yang Trevor Yu, Brian R. Dineen, David G. Allen, Anthony C. Klotz","doi":"10.1002/hrm.22140","DOIUrl":"10.1002/hrm.22140","url":null,"abstract":"<p>This article introduces the special issue in Human Resource Management featuring employer branding and talent acquisition. We provide a brief history of talent acquisition and introduce an employer branding approach to this process, especially emphasizing the potential of this approach for building competitive advantage. The challenges of employer branding on social media in the digital age are also highlighted. We then introduce the five papers contained in this issue, each representing a variety of levels of analysis, theoretical perspectives, environmental contexts, and methodological and design approaches to scholarly investigations on this topic. Our introduction concludes with a list of research questions characterizing an agenda for future research based aroundthe themes of (i) macro contextual effects; (ii) strategic employer branding; (iii) psychology and processing of employer brands; (iv) role the time; and (v) methods and approaches.</p>","PeriodicalId":48310,"journal":{"name":"Human Resource Management","volume":"61 5","pages":"515-524"},"PeriodicalIF":6.6,"publicationDate":"2022-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48317940","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Kyoung Yong Kim, Kevin D. Clark, Jake G. Messersmith
{"title":"High performance work systems and perceived organizational support: The contribution of human resource department's organizational embodiment","authors":"Kyoung Yong Kim, Kevin D. Clark, Jake G. Messersmith","doi":"10.1002/hrm.22142","DOIUrl":"10.1002/hrm.22142","url":null,"abstract":"<p>Integrating the literatures on strategic human resource management and organizational support theory, we examine the cross-level relationship between high performance work systems (HPWS) at the team-level and individual perceptions of organizational support (i.e., POS). In addition, we introduce a critical boundary condition, the HR department's organizational embodiment (HROE), which involves the extent to which employees identify the HR department with the organization. We propose that the cross-level HPWS–POS relationship is moderated by HROE, such that the linkage between HPWS and POS is stronger when HROE is high. With a sample of 103 teams and 399 employees in South Korea, we find that HPWS utilization increases POS and that this relationship is stronger when HROE is high. We also find that HR department status and the favorable attitude of the HR head are antecedents to HROE. These findings suggest that HROE is a critical boundary condition for the relationship between HPWS and POS with subsequent effects on organizational commitment and job satisfaction.</p>","PeriodicalId":48310,"journal":{"name":"Human Resource Management","volume":"62 2","pages":"181-196"},"PeriodicalIF":6.6,"publicationDate":"2022-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46106510","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Building then dismantling relational coordination: Mechanisms that distinguish functional and dysfunctional dynamics between HR practices and relational coordination","authors":"Najung Kim, Sung-Chul Noh","doi":"10.1002/hrm.22141","DOIUrl":"10.1002/hrm.22141","url":null,"abstract":"<p>With the growing importance of relational coordination in today's multidisciplinary, interdependent work environment, practitioners are faced with challenges in designing and implementing relationship-oriented HR practices. We aim to identify key mechanisms either enabling or inhibiting the functional interplay between HR practices and relational coordination. Through an inductive qualitative study of a newsroom organization in Korea before and after the changes in its HR practices, we compared and contrasted functional and dysfunctional dynamics among HR practices, interpersonal relationships, and relational coordination. Before the changes, reporters coordinated across levels and functions as HR practices integrated formal and informal interactions and supported the shared notion on which professional behaviors and values are expected of a reporter. However, with the changes in HR practices, relational coordination among reporters dismantled as they experienced segregation between formal and informal interactions and upheld two different notions of journalistic values. Reporters were divided into two separate informal groups which rarely overlapped with formal work groups and these segregated interactions prevented reporters from sharing knowledge across levels and functions. Further, with the conflicting notion of journalistic values, reporters constantly debated over specific goals of practicing journalism and expressed disrespect toward those who held a different set of journalistic values. These findings redirect research by highlighting the fragility of relational coordination and the importance of designing HR practices which reflect formal and informal relational dynamics among employees and consolidate members under the same shared notion of professional values.</p>","PeriodicalId":48310,"journal":{"name":"Human Resource Management","volume":"62 4","pages":"529-546"},"PeriodicalIF":6.6,"publicationDate":"2022-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45154872","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Arousing employee pro-environmental behavior: A synergy effect of environmentally specific transformational leadership and green human resource management","authors":"Yu Tu, Yiqiong Li, Wenchao Zuo","doi":"10.1002/hrm.22138","DOIUrl":"10.1002/hrm.22138","url":null,"abstract":"<p>Employee proactive pro-environmental behavior (PEB) has been increasingly emphasized as an essential behavior benefiting the environment and organizational sustainability. Nevertheless, both scholars and practitioners need a fuller yet nuanced understanding of the antecedents and boundary condition of PEB. Drawing from theories of cue consistency and proactivity, we advance an interaction perspective to explain how environmentally specific transformational leadership (ESTL) as guidance and green human resource management (GHRM) as normative practices interact to arouse employee PEB and how three fine-grained proactive psychological states of green self-efficacy, environmental self-accountability, and environmental passion transmit these effects. Two lab experiments constructively offered causal support for our main hypotheses, and a multilevel, multiphase, and multisource field study verified our integrative model and enhanced the generalizability of conclusions. Results indicated that in addition to the direct positive effects, organization-level GHRM, and individual-level ESTL also showed a synergy effect in predicting employee PEB. Three differentiated proactive psychological states positively linked the underlying processes, especially in the high-GHRM context. The findings highlight a multilevel antecedent framework of employee PEB and provide a useful attempt to answer the lingering debate about interactions between leadership and human resource management systems.</p>","PeriodicalId":48310,"journal":{"name":"Human Resource Management","volume":"62 2","pages":"159-179"},"PeriodicalIF":6.6,"publicationDate":"2022-08-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48426551","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A relational view of shiftwork: Co-scheduling with higher performers","authors":"Patrick E. Downes, Ella Sareum Lee","doi":"10.1002/hrm.22137","DOIUrl":"10.1002/hrm.22137","url":null,"abstract":"<p>Research in HR has devoted little attention to the practice of scheduling shift workers into times and places to conduct their work. Relying upon the growing literature related to relational HR, we propose a relational view of scheduling that focuses on how employees' social contexts—particularly their being co-scheduled with higher performers—relate to changes in performance over time. We apply resource dependence and social learning theories to describe how employees' performance over time depends upon their working alongside higher performers. Higher performers consume limited resources (thereby constraining peers' performance in the short term), yet also provide instructive role models for learning new skills (thereby elevating peers' performance over the longer term). We further hypothesize these effects are stronger for employees who are newer to the firm in contrast to those with more experience. We analyze scheduling and performance data from 7,893 retail sales representatives over a 1-year period. Results show co-scheduling with higher performers has an immediate negative effect on employee performance, but is positively related to employee performance over time. Unexpectedly, co-scheduling effects were present for all employees and not only for those new to the organization. Our study points to the need for HR research on employee scheduling to better understand how shift workers' schedules provide the relational context for their work. The research offers several theoretical contributions in understanding the peer effects of higher performers, and we offer practical implications for managers seeking to design employees' schedules to encourage organizationally advantageous relationships between coworkers.</p>","PeriodicalId":48310,"journal":{"name":"Human Resource Management","volume":"62 4","pages":"429-443"},"PeriodicalIF":6.6,"publicationDate":"2022-08-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47605679","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}