James Duggan, Ronan Carbery, Anthony McDonnell, Ultan Sherman
{"title":"Algorithmic HRM control in the gig economy: The app-worker perspective","authors":"James Duggan, Ronan Carbery, Anthony McDonnell, Ultan Sherman","doi":"10.1002/hrm.22168","DOIUrl":"10.1002/hrm.22168","url":null,"abstract":"<p>Work in the gig economy is championed by platform organizations as affording individuals the flexibility to decide when, where, and how much they wish to work. The reality is more complex. In app-based gig work, we propose the concept of “algorithmic HRM control,” which acts as an omnipresent and distinctive control system that differs from traditional forms of control in two significant ways: first, the reliance upon, and pervasiveness of, algorithmic technologies in its enactment; and second, the substantial direct and indirect influence of non-organizational parties in controlling workers. Through a qualitative research design, this article delineates the scope of algorithmic HRM control in allocating and coordinating tasks, managing performance and rewards, and aligning the actions of workers with organizational objectives. Our analysis also unpacks the rigidity and complexities of the control system, as experienced by workers, and the influential role of non-organizational parties in exerting unique, distinct forms of control. In so doing, we build upon emerging research on the duality of algorithmic HRM by revealing the inherent flaws or challenges from the perspective of the most central party—the gig worker. While output-oriented control is pervasive, process and normative control elements are also found to exist in some scenarios, creating significant concerns for workers.</p>","PeriodicalId":48310,"journal":{"name":"Human Resource Management","volume":"62 6","pages":"883-899"},"PeriodicalIF":6.6,"publicationDate":"2023-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41738179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Work-role overload, work–life conflict, and perceived career plateau: The moderating role of emotional stability","authors":"Meng-Long Huo, Zhou Jiang","doi":"10.1002/hrm.22167","DOIUrl":"10.1002/hrm.22167","url":null,"abstract":"<p>As perceived career plateau is a prevalent but undesirable state which is harmful to employees and organizations, human resource management (HRM) research has devoted efforts to exploring ways of managing it. However, to date, research has largely been limited to variables that reduce perceived career plateau. There is a need to understand what factors increase these perceptions and how/when they do so, to advance theoretical and practical perspectives. This study contributes to the career plateau literature by investigating how and under what conditions work-role overload can increase employees' perceived career plateau (hierarchical and job content plateaus). Based on a three-wave survey of employees from the service sector of China, we found that work-role overload interacted with employees' trait emotional stability and affected their work–life conflict, which had downstream implications on the two types of perceived career plateaus. Specifically, work-role overload related positively to work–life conflict only when employees had a high (versus low) level of emotional stability. Also, work–life conflict mediated the effects of work-role overload on perceived hierarchical and job content plateaus for employees with high, but not for those with low, emotional stability. These findings provide new insights into how, by taking into account stressful work contexts and individual differences, HRM professionals may intervene to prevent employees from perceiving career plateau.</p>","PeriodicalId":48310,"journal":{"name":"Human Resource Management","volume":"62 6","pages":"867-882"},"PeriodicalIF":6.6,"publicationDate":"2023-04-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48780026","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Rebecca L. Mitchell, James G. Matusik, Russell E. Johnson
{"title":"Backlashes or boosts? The role of warmth and gender in relational uncertainty reductions","authors":"Rebecca L. Mitchell, James G. Matusik, Russell E. Johnson","doi":"10.1002/hrm.22166","DOIUrl":"10.1002/hrm.22166","url":null,"abstract":"<p>Both men and women who violate gender stereotypes incur backlashes, or penalties, for these transgressions. However, men who engage in warm, communal behaviors occasionally receive a boost (or benefit) for this female-stereotyped behavior. To understand how and why warmth and gender interact to predict backlashes or boosts, we integrate uncertainty reduction theory with the stereotype content model and examine warmth by gender interactions. In our first study (a field examination of job seekers), we find that men receive a boost in hireability (i.e., an increased likelihood of obtaining a job offer) for exhibiting gender incongruent (i.e., high) levels of warmth, but women do not receive a backlash in hireability for exhibiting gender incongruent (i.e., low) levels of warmth. In our second study (a laboratory experiment), we replicate and extend these findings by elucidating why they occur: warmth reduces relational uncertainty for male, but not female, applicants. In our third study (another laboratory experiment), we again replicate and extend our findings by identifying when these effects are stronger: in male-dominated roles. Our investigation suggests that the valence of the gender stereotype violation matters when it comes to hiring decisions. Indeed, we find that displaying warmth appears to promote, rather than impede, career outcomes for men.</p>","PeriodicalId":48310,"journal":{"name":"Human Resource Management","volume":"62 6","pages":"851-865"},"PeriodicalIF":6.6,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43800142","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Gender-ethnicity intersectional variation in work–family dynamics: Family interference with work, guilt, and job satisfaction","authors":"Seonyoung Hwang, Kim Hoque","doi":"10.1002/hrm.22165","DOIUrl":"10.1002/hrm.22165","url":null,"abstract":"<p>Although guilt is often considered the most prevalent emotional outcome of work–family conflict (WFC), most work–family research focuses on family-related guilt stemming from work interference with family, rather than job-related guilt stemming from family interference with work (FIW). In addition, there is little understanding of how different employee social groups experience the implications of FIW in their daily lives. To address these research gaps, this study explores the relationship between daily FIW and job-related guilt, and its subsequent impact on job satisfaction. It also investigates variation in these relationships by (1) gender and (2) the intersection of gender and ethnicity. Bayesian multilevel structural equation modeling using data from 5-day diary surveys from 210 solicitors in Britain shows daily FIW is associated with higher job-related guilt and subsequently lower job satisfaction. The relationship is stronger for women than men in general, but is also stronger for South Asian women than white British women (and men), and for South Asian men than white British men. This suggests that studies focusing on single social group characteristics (e.g., gender) are likely to obscure intersectional effects that might produce significant within-group variation. The findings also highlight the importance of integrating workplace inequality arguments into theorization of WFC.</p>","PeriodicalId":48310,"journal":{"name":"Human Resource Management","volume":"62 6","pages":"833-850"},"PeriodicalIF":6.6,"publicationDate":"2023-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46276416","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"When firms adopt sustainable human resource management: A fuzzy-set analysis","authors":"Junyun Jia, Shuo Yuan, Li-Qun Wei, Guiyao Tang","doi":"10.1002/hrm.22164","DOIUrl":"10.1002/hrm.22164","url":null,"abstract":"<p>Sustainable human resource management (HRM) is critical to sustainable corporate development. However, there is little systematic research examining the determinants of sustainable HRM adoption. We fill this void by identifying and introducing a configurational approach to examine when firms adopt sustainable HRM. Based on institutional theory, we develop a typology of institutional contexts associated with sustainable HRM adoption. We posit that institutional conditions in configuration facilitate firms' adoption of sustainable HRM. Thus, we hypothesize a primary institutional configuration where institutional support, institutional quality, and institutional infrastructure combine to promote the adoption of sustainable HRM. We further propose alternative types of configurations conducive to the adoption of sustainable HRM by introducing two organizational conditions: strategic leadership support and resource slack. A fuzzy-set qualitative comparative analysis on data from 57 cases in China supports our hypotheses. We find that the combination of institutional conditions promotes the adoption of highly sustainable HRM, and the two alternative types provide functional substitutes for the primary type: (a) strategic leadership support substitutes for the combination of institutional support and institutional infrastructure, and (b) resource slack substitutes for institutional infrastructure. We build an institutional configurational model to advance a holistic understanding of the theoretical drivers of sustainable HRM, contributing to the research on sustainable HRM, institutional theory, leadership, and resource slack.</p>","PeriodicalId":48310,"journal":{"name":"Human Resource Management","volume":"62 3","pages":"283-305"},"PeriodicalIF":6.6,"publicationDate":"2023-02-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45979139","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Strategic human resource management in the context of environmental crises: A COVID-19 test","authors":"Dana B. Minbaeva, Steen E. Navrbjerg","doi":"10.1002/hrm.22162","DOIUrl":"10.1002/hrm.22162","url":null,"abstract":"<p>This article explores the gaps in strategic human resource management (SHRM) research exposed by the COVID-19 pandemic in order to guide future SHRM research in the context of environmental crises. Using evidence from Danish companies and public organizations collected using a mixed-methods sequential design, we discuss whether existing SHRM frameworks can adequately frame and deliver the academic knowledge needed to address the novel challenges posed by the pandemic. We formulate guidelines for future research that will shape discussions of the role of SHRM in building organizational resilience in the face of environmental crises.</p>","PeriodicalId":48310,"journal":{"name":"Human Resource Management","volume":"62 6","pages":"811-832"},"PeriodicalIF":6.6,"publicationDate":"2023-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42735010","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Effective communication for relational coordination in remote work: How job characteristics and HR practices shape user–technology interactions","authors":"Christina Fuchs, Astrid Reichel","doi":"10.1002/hrm.22161","DOIUrl":"https://doi.org/10.1002/hrm.22161","url":null,"abstract":"<p>The theory of relational coordination holds that frequent, timely, accurate, and problem-solving communication positively interacts with relationships of mutual respect, shared goals, and shared knowledge to support effective work coordination. With increasing numbers of employees working remotely, Advanced Communication Technologies (ACTs) are crucial for enabling the communication necessary for relational coordination. To investigate how organizations can maintain effective communication between employees in remote work settings, we conducted 47 interviews across multiple organizations. We find that users enact different affordances, that is, action possibilities, of the same material features of an ACT. Enacting these affordances supports frequent, timely, accurate, and problem-solving communication when working remotely. Which affordances users enact varies systematically with job characteristics. Specifically, users whose jobs have high levels of task variety, autonomy, creative problem solving, and interdependence across teams enact more of the affordances that enable effective communication. Comprehensive ACTs that integrate all communication features into one technology and rules requesting the company-wide exclusive interaction with this ACT strengthen the relationship between users' job characteristics and affordance enactment. Our findings show that it is important to involve HRM from the outset so that, in close cooperation with IT, a system can be found that—supported by suitable sets of rules—enables effective communication.</p>","PeriodicalId":48310,"journal":{"name":"Human Resource Management","volume":"62 4","pages":"511-528"},"PeriodicalIF":6.6,"publicationDate":"2023-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/hrm.22161","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50138868","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Effective communication for relational coordination in remote work: How job characteristics and\u0000 HR\u0000 practices shape user–technology interactions","authors":"Christina Fuchs, A. Reichel","doi":"10.1002/hrm.22161","DOIUrl":"https://doi.org/10.1002/hrm.22161","url":null,"abstract":"","PeriodicalId":48310,"journal":{"name":"Human Resource Management","volume":"320 2","pages":""},"PeriodicalIF":6.6,"publicationDate":"2023-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"51015221","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}