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A comparison of short form Marlowe–Crowne and “best friends” social desirability bias measures 简表马洛-克劳恩与 "最好的朋友 "社会理想偏差测量法的比较
IF 4.4 3区 管理学
Marketing Intelligence & Planning Pub Date : 2024-01-01 DOI: 10.1108/mip-06-2023-0258
José I. Rojas-Méndez, Gary Davies
{"title":"A comparison of short form Marlowe–Crowne and “best friends” social desirability bias measures","authors":"José I. Rojas-Méndez, Gary Davies","doi":"10.1108/mip-06-2023-0258","DOIUrl":"https://doi.org/10.1108/mip-06-2023-0258","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The purpose of this study is to compare two different types of measures of social desirability bias (SDB), a short form of the Marlowe–Crowne measure, a popular direct measure, and an example of a projective technique where half of the respondents record the views of their “best friends”.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The data were collected using an online survey of members of a consumer panel. The context chosen to test the SDB measures was that of attitudes toward counterfeit products and xenocentrism in Colombia. Counterfeit proneness, attitude toward counterfeit products and consumer xenocentrism were selected as variables likely to be affected by SDB. Vertical and horizontal collectivism were included as variables likely to influence the first group of variables while not being themselves subject to SDB.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The projective technique consistently identified higher levels of SDB effects, as hypothesized. Marked differences emerged in the apparent strength of the relationships between the operational constructs depending upon which measure of SDB was used. At times, whether any such relationship might exist depended on the SDB measure used. Contrary to some prior work, no systematic gender effects were identified using either approach.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The first study to provide evidence of the comparative effects of different types of measures of SDB in research into ethical issues. One of the few to demonstrate how apparent relationships between variables can be created by SDB.</p><!--/ Abstract__block -->","PeriodicalId":48048,"journal":{"name":"Marketing Intelligence & Planning","volume":null,"pages":null},"PeriodicalIF":4.4,"publicationDate":"2024-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139069103","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring the role of self-conscious emotions between consumer minimalism and rental behavior 探索自我意识情绪在消费者极简主义和租赁行为之间的作用
IF 4.4 3区 管理学
Marketing Intelligence & Planning Pub Date : 2023-12-29 DOI: 10.1108/mip-07-2023-0322
Sita Mishra, Tapas Ranjan Moharana, Ravi Chatterjee
{"title":"Exploring the role of self-conscious emotions between consumer minimalism and rental behavior","authors":"Sita Mishra, Tapas Ranjan Moharana, Ravi Chatterjee","doi":"10.1108/mip-07-2023-0322","DOIUrl":"https://doi.org/10.1108/mip-07-2023-0322","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This research aims to examine how consumer minimalism (CM), self-conscious feelings (such as consumer guilt (CG) and consumer pride (CP)) and the inclination to use rental services interact. It also looks at how attitudes toward pro-environmental advertisements affect these relationships as a moderator, recognizing the importance of pro-environmental advertising in influencing consumer behavior.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study employed a quantitative methodology to investigate the aforementioned associations. Survey questionnaires are used to collect data, which is then analyzed using AMOS 25 and Process Macro to generate meaningful insights.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings indicate that the willingness to use rental services is directly associated with CM, while self-conscious emotions (SCEs) play the role of a mediator in this relationship.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>It is essential to recognize the limitations of this study. There may be other variables at play, but the research focuses on SCEs (CG and CP) and their role as mediators. The findings must be interpreted based on the selected research methodology and sample size. Future research could investigate additional variables and enlarge the sample size to increase generalizability.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>Targeted marketing can leverage CM, SCEs and willingness to use rental services. Recognizing the moderating effect of attitude toward pro-environmental advertisements can help create more effective campaigns promoting environmental behavior.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>Underpinned by SCEs, the current study is one of the initial studies to explain how CM encourages responsible environmental behavior through access-based consumption models.</p><!--/ Abstract__block -->","PeriodicalId":48048,"journal":{"name":"Marketing Intelligence & Planning","volume":null,"pages":null},"PeriodicalIF":4.4,"publicationDate":"2023-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139069320","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Real versus virtual celebrity endorsement: presentation of online product information and consumer attitudes toward digital products 真实与虚拟名人代言:在线产品信息展示与消费者对数码产品的态度
IF 4.4 3区 管理学
Marketing Intelligence & Planning Pub Date : 2023-12-29 DOI: 10.1108/mip-06-2023-0288
Baoku Li, Yafeng Nan
{"title":"Real versus virtual celebrity endorsement: presentation of online product information and consumer attitudes toward digital products","authors":"Baoku Li, Yafeng Nan","doi":"10.1108/mip-06-2023-0288","DOIUrl":"https://doi.org/10.1108/mip-06-2023-0288","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This paper aims to reveal the influence of the presentation of online product information (POPI) on consumer attitudes in the context of online buying digital products.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Two main experimental designs are used to collect data. The ANOVA, <em>t</em>-test and Bootstrap methods are applied to check hypotheses.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Findings of Study 1 indicate that if the POPI is combined with different types of celebrity endorsement (CE) (real vs virtual), the self-brand connection will be changed and further influence consumer attitudes toward digital products. Study 2 verifies the diverse moderating effects of the type of virtual CE. The CRP (central-route presentation) online product information with SVCE (super-realistic-digital virtual CE) can decrease consumer attitudes, while the PRP (peripheral-route presentation) online product information with AVCE (anthropomorphic virtual CE) can enhance consumer attitudes.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>E-commerce enterprises should optimize the current layout of POPI by considering diverse matchings between POPI and CE to increase consumer attitudes. Moreover, marketers could make various schemes of POPI considering (virtual) CE and self-brand connection.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>Findings contribute to understanding the relationship between POPI and consumer attitudes considering the mediation of self-brand connection and the mediations of virtual/real CE. Additionally, this study bridges the gap between research on virtual CE and business practices.</p><!--/ Abstract__block -->","PeriodicalId":48048,"journal":{"name":"Marketing Intelligence & Planning","volume":null,"pages":null},"PeriodicalIF":4.4,"publicationDate":"2023-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139069110","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Beyond the storefront: empirical insights into consumers' responses to omnichannel apparel retailers 店面之外:消费者对全渠道服装零售商反应的实证洞察
IF 4.4 3区 管理学
Marketing Intelligence & Planning Pub Date : 2023-12-29 DOI: 10.1108/mip-06-2023-0306
Yini Chen, Ting Chi
{"title":"Beyond the storefront: empirical insights into consumers' responses to omnichannel apparel retailers","authors":"Yini Chen, Ting Chi","doi":"10.1108/mip-06-2023-0306","DOIUrl":"https://doi.org/10.1108/mip-06-2023-0306","url":null,"abstract":"<h3>Purpose</h3>\u0000<p> This research investigates apparel consumers' psychological and behavioral responses to omnichannel (OC) integration. Specifically, the study applies the cognitive–affective–conative (CAC) model to reveal consumers' decision-making process under the impact of channel integration quality (CIQ), perceived fluency (PF) and cognitive and affective trust (AT).</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p> Primary data were collected through an online survey. In total, 657 eligible responses were received. This study applied partial least square structural equation modeling for data analysis.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p> The findings demonstrate that the extrinsic cognitive factor, CIQ, substantially affects consumers' intrinsic cognition (cognitive trust [CT] and PF), which consequently fosters consumers' AT and shopping intentions. Specifically, integrated promotion and transaction information positively affects CT, while integrated product and price and information access negatively impact CT. All the dimensions of CIQ, except integrated promotion (IP), significantly affect PF. CT and AT exhibit mediation effects in the CAC model.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p> Apparel brands and retailers may apply the findings to effectively design their retail channels and implement channel integration to boost consumers' shopping intentions and trust.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p> This study is one of the pioneering studies applying the CAC model to empirically examine OC consumers' decision-making process. It is also among the first to determine that cognitive and AT have theoretical distinctions in the OC retailing setting.</p><!--/ Abstract__block -->","PeriodicalId":48048,"journal":{"name":"Marketing Intelligence & Planning","volume":null,"pages":null},"PeriodicalIF":4.4,"publicationDate":"2023-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139054612","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Celebrity endorsers and social media influencers for leveraging consumer advocacy and relationship intentions – a multivariate mediation analysis 名人代言人和社交媒体影响者对消费者宣传和关系意向的杠杆作用--多元调解分析
IF 4.4 3区 管理学
Marketing Intelligence & Planning Pub Date : 2023-12-21 DOI: 10.1108/mip-04-2023-0184
Abul Kalam, Chai Lee Goi, Ying Ying Tiong
{"title":"Celebrity endorsers and social media influencers for leveraging consumer advocacy and relationship intentions – a multivariate mediation analysis","authors":"Abul Kalam, Chai Lee Goi, Ying Ying Tiong","doi":"10.1108/mip-04-2023-0184","DOIUrl":"https://doi.org/10.1108/mip-04-2023-0184","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The purpose of this study is to explore the comparative effects of mainstream celebrities and social media influencers on consumer advocacy and relationship intentions. The study also examines the direct and serial mediation effects on those relationships.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The survey questionnaire was used to collect data from 718 respondents throughout Malaysia, with convenience and snowball sampling techniques employed. The data were analyzed based on the structural equation modeling (SEM) approach through the AMOS version 24. The PROCESS MACRO v-4.20 was applied to evaluate mediating effects in the model.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results reveal that celebrity endorsers' involvement in social media significantly influences the uses of social media, which also impacts the attitudes and, subsequently, consumer relationship and advocacy intentions. The study found that mainstream celebrities and social media influencers effectively promote brands, and it discovered insignificant differences in their effects on the analyzed relationships.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>This study has been conducted on consumers in Malaysia; it may have different effects on consumers in other countries.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>Brand managers and policymakers may benefit from following the study's guidelines for making consumer relationship and advocacy intentions by celebrity endorsers and uses of social media.</p><!--/ Abstract__block -->\u0000<h3>Social implications</h3>\u0000<p>The brand community can benefit from tightening their social bondage by sharing and managing crucial information from celebrities and using social media.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The study explores the effects of mainstream celebrities on consumer relationship and advocacy intentions using social media networks and managing consumer attitudes.</p><!--/ Abstract__block -->","PeriodicalId":48048,"journal":{"name":"Marketing Intelligence & Planning","volume":null,"pages":null},"PeriodicalIF":4.4,"publicationDate":"2023-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138816542","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Barriers to online second-hand purchase behavior 网上二手购买行为的障碍
IF 4.4 3区 管理学
Marketing Intelligence & Planning Pub Date : 2023-12-19 DOI: 10.1108/mip-03-2023-0093
Cristina Calvo-Porral, Javier Orosa-González, Nuria Viejo-Fernández
{"title":"Barriers to online second-hand purchase behavior","authors":"Cristina Calvo-Porral, Javier Orosa-González, Nuria Viejo-Fernández","doi":"10.1108/mip-03-2023-0093","DOIUrl":"https://doi.org/10.1108/mip-03-2023-0093","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>In this context, the aim of the present research is to examine what factors determine that consumers restrain from shopping used products through the Internet. So, this research aims to analyze what makes consumers prevent from shopping second-hand products online.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>For this purpose, the authors propose and empirically test a conceptual model of the barriers towards online second-hand shopping behavior. Drawing on a sample of 405 consumers data were analyzed through structural equation modeling (SEM).</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings reveal that contamination effects and the lack of trust towards the online store, followed by the low perceived product reliability and the poor product perceived quality prevent consumers from shopping used products online. Conversely, consumer embarrassment for shopping second-hand products and the purchase uncertainty do not influence consumers' second-hand shopping behavior.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study contributes to the marketing literature on second-hand shopping, being an attempt to explore the factors that prevent consumers from purchasing used products through the Internet.</p><!--/ Abstract__block -->","PeriodicalId":48048,"journal":{"name":"Marketing Intelligence & Planning","volume":null,"pages":null},"PeriodicalIF":4.4,"publicationDate":"2023-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138745917","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Combination of streamers' product description and viewers' comments: moderating effect of streamer–viewer relationship strength 流媒体产品描述与观众评论的结合:流媒体与观众关系强度的调节作用
IF 4.4 3区 管理学
Marketing Intelligence & Planning Pub Date : 2023-12-15 DOI: 10.1108/mip-05-2023-0214
Yuhong Peng, Jianwei Ding, Yueyan Zhang
{"title":"Combination of streamers' product description and viewers' comments: moderating effect of streamer–viewer relationship strength","authors":"Yuhong Peng, Jianwei Ding, Yueyan Zhang","doi":"10.1108/mip-05-2023-0214","DOIUrl":"https://doi.org/10.1108/mip-05-2023-0214","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study examines the relationship between streamers' product descriptions, customer comments and online sales and focuses on the moderating effect of streamer–viewer relationship strength.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Between June 2021 and April 2022, the structured data of 965 livestreaming and unstructured text data of 42,956,147 characters from two major live-streaming platforms were collected for the study. Text analysis and regression analysis methods were employed for data analysis.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>First, the authors' analysis reveals an inverted U-shaped relationship between comment length and product sales. Notably, comment volume and comment emotion positively influence product sales. Furthermore, the semantic richness, emotion and readability of streamers' product descriptions also positively influence product sales. Secondly, the authors find that the strength of streamer–viewer relationship weakens the positive effects of comment volume and comment emotion without moderating the inverted U-shaped effect of comment length. Lastly, the strength of streamer–viewer relationship also diminishes the positive effects of emotion, semantics and readability of streamers' product descriptions on product sales.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study is the first to concurrently examine the direct and interactive effects of user-generated content (UGC) and marketer-generated content (MGC) on consumer purchase behaviors in livestreaming e-commerce, offering a novel perspective on individual decision-making and cue utilization in the social retail context.</p><!--/ Abstract__block -->","PeriodicalId":48048,"journal":{"name":"Marketing Intelligence & Planning","volume":null,"pages":null},"PeriodicalIF":4.4,"publicationDate":"2023-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138684891","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Marketing intelligence and small firms' performance: the role of entrepreneurial alertness and effectuation 营销智慧与小型公司业绩:企业家警觉性和效应的作用
IF 4.4 3区 管理学
Marketing Intelligence & Planning Pub Date : 2023-12-15 DOI: 10.1108/mip-08-2023-0406
Masoud Karami, Mokter Hossain
{"title":"Marketing intelligence and small firms' performance: the role of entrepreneurial alertness and effectuation","authors":"Masoud Karami, Mokter Hossain","doi":"10.1108/mip-08-2023-0406","DOIUrl":"https://doi.org/10.1108/mip-08-2023-0406","url":null,"abstract":"<h3>Purpose</h3>\u0000<p> Knowledge of how entrepreneurial alertness (EA) and effectuation impact small firms' performance in uncertain markets is limited. Suggesting effectuation as a mediation mechanism between EA and small firms' performance, the authors explore how entrepreneurs of small firms apply effectual logic to translate their individual alertness to market opportunities into firms' performance.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>A set of hypotheses is tested by partial least squares analysis of survey data collected from small firms in New Zealand.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results show that effectuation works as a mechanism that mediates a positive association between founders'/managers' alertness to market opportunities and small firms' performance.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>Integrating EA with the effectuation theory, the authors contribute to the literature on new market opportunity development and firm performance. The authors argue that entrepreneurs concentrate on action and resources to further develop their marketing intelligence in developing new market opportunities. The authors also enhance the understanding of entrepreneurial marketing decision-making by small firms in a relatively small economy in the Asia–Pacific region.</p><!--/ Abstract__block -->","PeriodicalId":48048,"journal":{"name":"Marketing Intelligence & Planning","volume":null,"pages":null},"PeriodicalIF":4.4,"publicationDate":"2023-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138716843","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Does destination gender matter for destination brand attachment and brand love? The moderating role of destination involvement 目的地性别对目的地品牌依恋和品牌热爱有影响吗?目的地参与的调节作用
IF 4.4 3区 管理学
Marketing Intelligence & Planning Pub Date : 2023-12-15 DOI: 10.1108/mip-05-2023-0211
Ahmed Hamdy, Jian Zhang, Riyad Eid
{"title":"Does destination gender matter for destination brand attachment and brand love? The moderating role of destination involvement","authors":"Ahmed Hamdy, Jian Zhang, Riyad Eid","doi":"10.1108/mip-05-2023-0211","DOIUrl":"https://doi.org/10.1108/mip-05-2023-0211","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The main purposes of this article are twofold: (1) to investigate the unexplored connections among destination gender personality, destination stereotypes, brand attachment and destination brand love and (2) to examine the moderating role of destination involvement in the association between destination stereotypes and destination brand attachment (DBA).</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The conceptual model is evaluated using qualitative methods (i.e. three focus groups, six academic experts and a pilot study). In addition, using an empirical study with 610 international travelers who visited Egypt selected by systematic random sampling, 8 hypotheses were analyzed and tested using structural equation modeling (SEM) by AMOS 23, confirmatory factor analyses and exploratory factor analyses.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The study’s results suggest that destination gender plays a vital role in enhancing stereotypes, stereotypes positively affect attachment and DBA positively affects destination brand love. Finally, the results show that destination involvement moderates the dual influence of the warmth and competence of stereotypes on destination attachment.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The research supports the contention that social perception mechanisms are crucial in destination brand perception. It offers new understandings of the association between customers' destination brand perceptions and their responses to destinations.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This paper contributes to the travel literature by analyzing a novel model of destination gender personality, stereotypes, DBA and destination brand love using both social role (SR) theory and a stereotype content model (SCM). Besides attempting this task, it explores the moderating role of destination involvement in the association between stereotypes and destination attachment using the elaboration likelihood model.</p><!--/ Abstract__block -->","PeriodicalId":48048,"journal":{"name":"Marketing Intelligence & Planning","volume":null,"pages":null},"PeriodicalIF":4.4,"publicationDate":"2023-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138630482","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The effect of retailer CSR and consumer environmental responsibility on green consumption behaviors: mediation of environmental concern and customer trust 零售商企业社会责任和消费者环境责任对绿色消费行为的影响:环境关注和客户信任的中介作用
IF 4.4 3区 管理学
Marketing Intelligence & Planning Pub Date : 2023-12-15 DOI: 10.1108/mip-04-2023-0181
Saad Saif, Hashim Zameer, Ying Wang, Qadir Ali
{"title":"The effect of retailer CSR and consumer environmental responsibility on green consumption behaviors: mediation of environmental concern and customer trust","authors":"Saad Saif, Hashim Zameer, Ying Wang, Qadir Ali","doi":"10.1108/mip-04-2023-0181","DOIUrl":"https://doi.org/10.1108/mip-04-2023-0181","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Growing environmental issues worldwide need the engagement of all stakeholders to compliance with the decisions of global leaders made at COP21 and COP26. In this regard, the present study looks at the influence of retailer social responsibility and consumer environmental responsibility by reinforcing consumer’s green consumption behaviors. Similarly, the proposed study incorporates the mediating role of customer trust and environmental concern to understand whether retailer corporate social responsibility and consumer environmental responsibility strengthen green consumption behavior.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Multiple hypotheses have been developed in light of the theoretical analysis of the available literature. The information was gathered through a survey method. A web-based portal was used to administer the survey, and 340 useable responses were processed by SPSS 23.0 and AMOS 23.0 for experiential analysis. First, the validity and reliability were evaluated. The authors then tested potential relationships using structural equation modeling.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Survey data analyzed using the SEM approach reveal that consumer environmental responsibility and retailer CSR does not drive green consumption behavior directly. However, green concern and consumer trust mediates the relation of consumer environmental responsibility and retailer CSR towards green consumption behavior. Another mediating path was also tested through environmental responsibility and green concern among retailer's CSR and green consumption behavior. The outcomes of this path are also significant.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The study holds promising implications for green consumption behaviors. The following can be achieved by implementing more sustainable supply chain strategies, such as lowering carbon footprint, purchasing eco-friendly goods and supporting environmental causes through retailers and consumers as well.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study investigated the joint contribution of retailer CSR and environmental responsibility to green consumption for the first time. The work strengthens the body of knowledge in the field of managerial decision-making and creates new directions for scholarly investigation.</p><!--/ Abstract__block -->","PeriodicalId":48048,"journal":{"name":"Marketing Intelligence & Planning","volume":null,"pages":null},"PeriodicalIF":4.4,"publicationDate":"2023-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138685009","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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