Asia Pacific Journal of Marketing and Logistics最新文献

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Examining the effects of fear of missing out on sustainable food consumption: a social identity perspective 从社会认同的角度研究 "害怕错过 "对可持续食品消费的影响
IF 3.7 4区 管理学
Asia Pacific Journal of Marketing and Logistics Pub Date : 2024-04-17 DOI: 10.1108/apjml-10-2023-0969
Suruchi Singh, Shubhomoy Banerjee
{"title":"Examining the effects of fear of missing out on sustainable food consumption: a social identity perspective","authors":"Suruchi Singh, Shubhomoy Banerjee","doi":"10.1108/apjml-10-2023-0969","DOIUrl":"https://doi.org/10.1108/apjml-10-2023-0969","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study employs the Social Identity Theory to examine the differential effects of personal and social dimensions of fear of missing out (FOMO) on sustainable food consumption (SFC) practices.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>An online survey-based empirical study was conducted with 395 respondents. The data were analysed using structural equation modelling and Hayes process Macro in SPSS.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>SFC was found to be positively influenced by personal FOMO. Contrary to expectations, social FOMO had a negative correlation with SFC. Social influence and social identity were shown to be positively correlated, whilst the social influence-SFC relationship was favourable. This approach was aided by social identity.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The study supports personal FOMO as an SFC-influencing factor. It evaluates the differential effects of FOMO’s personal and social dimensions on SFC. It also demonstrates that social FOMO negatively affects SFC, contrary to expectations.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The study advises sustainable food firms to reduce personal FOMO via advertising and messaging.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This research is amongst the first to segregate the differential effects of social and personal FOMO regarding SFC behaviour. Research has examined FOMO as a higher-order construct involving social and personal aspects. Second, FOMO is often associated with negative behaviours including social media addiction and substance abuse. This FOMO-related research analyses a desired behaviour.</p><!--/ Abstract__block -->","PeriodicalId":47866,"journal":{"name":"Asia Pacific Journal of Marketing and Logistics","volume":"51 1","pages":""},"PeriodicalIF":3.7,"publicationDate":"2024-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140597039","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
When do customers become your trusted allies: Unveiling pathways for enhanced citizenship in family-owned hotels 顾客何时成为您值得信赖的盟友?揭开家族酒店提高公民意识的途径
IF 3.7 4区 管理学
Asia Pacific Journal of Marketing and Logistics Pub Date : 2024-04-16 DOI: 10.1108/apjml-01-2024-0012
Syed Muhammad Ali Shahbaz Habib, Mahwish Sindhu, Irfan Saleem
{"title":"When do customers become your trusted allies: Unveiling pathways for enhanced citizenship in family-owned hotels","authors":"Syed Muhammad Ali Shahbaz Habib, Mahwish Sindhu, Irfan Saleem","doi":"10.1108/apjml-01-2024-0012","DOIUrl":"https://doi.org/10.1108/apjml-01-2024-0012","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Drawing upon social exchange theory, this research investigates the interplay of corporate philanthropy, environmental marketing strategy, relationship quality, greenwashing, and customer citizenship behavior in the family-owned hotels of an emerging market.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>A field survey questionnaire was used to gather the data from 394 hotel customers by randomly selecting three premium family-owned hotels in Lahore: Faletti’s, Avari, and Holiday Inn. The data was analyzed using the structural regression modeling (SRM) technique with the assistance of AMOS version 24.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results show that corporate philanthropy and environmental marketing strategy positively influence relationship quality, and relationship quality positively influences customer citizenship behavior. Relationship quality partially mediates the association between corporate philanthropy and customer citizenship behavior, but we found that greenwashing does not have a moderating role.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>This research has theoretical implications for marketing scholars and practical implications of family-owned hotels in emerging markets.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The study has contributed contextually by collecting a unique dataset from family-owned hotels in an emerging market. Theoretically, we have conceptualized a model through the Social Exchange Theory by recommending relationship quality as a mediator and greenwashing as a moderator.</p><!--/ Abstract__block -->","PeriodicalId":47866,"journal":{"name":"Asia Pacific Journal of Marketing and Logistics","volume":"37 1","pages":""},"PeriodicalIF":3.7,"publicationDate":"2024-04-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140597147","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Give me a human! How anthropomorphism and robot gender affect trust in financial robo-advisory services 给我一个人类!拟人化和机器人性别如何影响人们对金融机器人咨询服务的信任
IF 3.7 4区 管理学
Asia Pacific Journal of Marketing and Logistics Pub Date : 2024-04-16 DOI: 10.1108/apjml-09-2023-0939
Daria Plotkina, Hava Orkut, Meral Ahu Karageyim
{"title":"Give me a human! How anthropomorphism and robot gender affect trust in financial robo-advisory services","authors":"Daria Plotkina, Hava Orkut, Meral Ahu Karageyim","doi":"10.1108/apjml-09-2023-0939","DOIUrl":"https://doi.org/10.1108/apjml-09-2023-0939","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Financial services industry is increasingly showing interest in automated financial advisors, or robo-advisors, with the aim of democratizing access to financial advice and stimulating investment behavior among populations that were previously less active and less served. However, the extent to which consumers trust this technology influences the adoption of rob-advisors. The resemblance to a human, or anthropomorphism, can provide a sense of social presence and increase trust.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>In this paper, we conduct an experiment (<em>N</em> = 223) to test the effect of anthropomorphism (low vs medium vs high) and gender (male vs female) of the robo-advisor on social presence. This perception, in turn, enables consumers to evaluate personality characteristics of the robo-advisor, such as competence, warmth, and persuasiveness, all of which are related to trust in the robo-advisor. We separately conduct an experimental study (<em>N</em> = 206) testing the effect of gender neutrality on consumer responses to robo-advisory anthropomorphism.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Our results show that consumers prefer human-alike robo-advisors over machinelike or humanoid robo-advisors. This preference is only observed for male robo-advisors and is explained by perceived competence and perceived persuasiveness. Furthermore, highlighting gender neutrality undermines the positive effect of robo-advisor anthropomorphism on trust.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>We contribute to the body of knowledge on robo-advisor design by showing the effect of robot’s anthropomorphism and gender on consumer perceptions and trust. Consequently, we offer insightful recommendations to promote the adoption of robo-advisory services in the financial sector.</p><!--/ Abstract__block -->","PeriodicalId":47866,"journal":{"name":"Asia Pacific Journal of Marketing and Logistics","volume":"6 1","pages":""},"PeriodicalIF":3.7,"publicationDate":"2024-04-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140597023","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Extended service strategy choice for competing manufacturers in agency retail platform considering consumer preferences 考虑消费者偏好的代理零售平台中竞争制造商的扩展服务战略选择
IF 3.7 4区 管理学
Asia Pacific Journal of Marketing and Logistics Pub Date : 2024-04-15 DOI: 10.1108/apjml-10-2023-1063
Bin Liu, Jing Sun, Zongsheng Huang
{"title":"Extended service strategy choice for competing manufacturers in agency retail platform considering consumer preferences","authors":"Bin Liu, Jing Sun, Zongsheng Huang","doi":"10.1108/apjml-10-2023-1063","DOIUrl":"https://doi.org/10.1108/apjml-10-2023-1063","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>We investigate the extended service strategy choices of competing manufacturers and examine their impact on the retail platform.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>We construct a supply chain model with a retail platform as the leader and manufacturers as the followers. Manufacturers face differential consumer preferences on the same agency retail platform, and they can sell a bundled extended service product and sell a separate product without any extended service.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The sale of extended warranty services on the retail platform leads to lower pricing of the manufacturers' products and changes in the product market structure in response to differences in consumer preferences. The retailing platform tends to provide an extended warranty conditionally. The sale of extended warranty services on a retail platform would be detrimental to the interests of the manufacturer who sells products with extended warranty services and in favor of the manufacturer who sells products without them.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The equilibrium results of the retail platform’s non-sales and sales of extended warranty services for the no-extended warranty product under the same commission rate and differential commission rate models are discussed, and the product structure of the market is investigated, respectively.</p><!--/ Abstract__block -->","PeriodicalId":47866,"journal":{"name":"Asia Pacific Journal of Marketing and Logistics","volume":"25 1","pages":""},"PeriodicalIF":3.7,"publicationDate":"2024-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140597026","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
What drives new luxury consumption? Application of schema congruity theory and heuristic systematic framework 新奢侈品消费的驱动力是什么?模式一致性理论和启发式系统框架的应用
IF 3.7 4区 管理学
Asia Pacific Journal of Marketing and Logistics Pub Date : 2024-04-08 DOI: 10.1108/apjml-04-2023-0319
Nitin Soni, Sushant Kumar
{"title":"What drives new luxury consumption? Application of schema congruity theory and heuristic systematic framework","authors":"Nitin Soni, Sushant Kumar","doi":"10.1108/apjml-04-2023-0319","DOIUrl":"https://doi.org/10.1108/apjml-04-2023-0319","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Luxury consumption has evolved, and two important reasons behind the change include globalization and the COVID-19 crisis. These factors have led to the rise of new luxury consumption, which is different from traditional luxury consumption. This study examines how consumers’ identities shape their intentions to consume traditional luxury and new luxury brands.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The theoretical underpinnings of the schema congruity theory and heuristic systematic framework were applied to understand the role of identities in determining consumers’ regulatory focus, price luxuriousness inference and preference for traditional and new luxury brands.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Findings suggest that the global identity of consumers shapes their promotion focus and price luxuriousness inferences. However, their local identities induce a prevention goal. Consumers with such a goal are unlikely to make price luxuriousness inferences. Further, these inferences lead to the choice of traditional luxury over new luxury brands. The results also establish the moderating effects of consumer flexibility.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The extant literature is inconclusive on the role of globalization in luxury consumption and ignores new luxury brands. The current study shows the impact of identities and regulatory focus on traditional and new luxury consumption. The findings also indicate consumers’ regulatory focus and price luxuriousness inference as the reasons behind the influence. The paper also implies that consumers open to renting, sharing or buying second-hand goods will prefer new luxury over traditional luxury brands.</p><!--/ Abstract__block -->","PeriodicalId":47866,"journal":{"name":"Asia Pacific Journal of Marketing and Logistics","volume":"121 1","pages":""},"PeriodicalIF":3.7,"publicationDate":"2024-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140597144","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How social media marketing activities affect brand loyalty? Mediating role of brand experience 社交媒体营销活动如何影响品牌忠诚度?品牌体验的中介作用
IF 3.7 4区 管理学
Asia Pacific Journal of Marketing and Logistics Pub Date : 2024-04-05 DOI: 10.1108/apjml-09-2023-0900
Sushant Kumar, Jung-Kuei Hsieh
{"title":"How social media marketing activities affect brand loyalty? Mediating role of brand experience","authors":"Sushant Kumar, Jung-Kuei Hsieh","doi":"10.1108/apjml-09-2023-0900","DOIUrl":"https://doi.org/10.1108/apjml-09-2023-0900","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Increasingly brands are performing several activities on social media in order to alter consumer consumption towards their offering. However, limited studies have attempted to understand as how activities on social media influence usage intentions and brand loyalty. Thus, this study aims to examine the influence of social media marketing activities (SMMA) on brand experience and its association with continued usage intentions (CUI) and brand loyalty.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The study conceptualized a research model by using the theoretical premise of stimulus-organism-response theory. SMMA acts as stimulus, four (sensory, affective, behavioral and intellectual) elements of brand experience act as organism, and CUI and brand loyalty act as response. A survey-based questionnaire is used to collect data from 309 respondents. The hypothesized associations of research model were examined using the structural equation modeling approach.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Results of the study are in line with hypothesized associations among constructs. Results suggest that SMMA is associated with all four elements of brand experience. Also, affective, behavioral and intellectual aspects of brand experience are associated with CUI which influence brand loyalty. The moderating role of education on hypothesized association and the mediating role of organism are also confirmed.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>Using stimulus-organism-response theory, this study confirms that SMMA are associated with sensory, affective, behavioral and intellectual aspect of brand experience which has not been examined so far. Also, the novel findings of study add to existing literature of SMMA, brand experience and brand loyalty. The study further contributes to literature by showing the moderation effect of education.</p><!--/ Abstract__block -->","PeriodicalId":47866,"journal":{"name":"Asia Pacific Journal of Marketing and Logistics","volume":"63 1","pages":""},"PeriodicalIF":3.7,"publicationDate":"2024-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140597029","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The impact of live background visual complexity on consumer purchase intention: an eye-tracking study 现场背景视觉复杂性对消费者购买意向的影响:眼动追踪研究
IF 3.7 4区 管理学
Asia Pacific Journal of Marketing and Logistics Pub Date : 2024-04-05 DOI: 10.1108/apjml-10-2023-1031
Xiaoli Tang, Xiaolin Li, Zefeng Hao
{"title":"The impact of live background visual complexity on consumer purchase intention: an eye-tracking study","authors":"Xiaoli Tang, Xiaolin Li, Zefeng Hao","doi":"10.1108/apjml-10-2023-1031","DOIUrl":"https://doi.org/10.1108/apjml-10-2023-1031","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Based on sensory marketing theory and cognitive appraisal theory, this study investigates whether and how the background visual complexity of live-streaming affects consumers' purchase intention and reveals the underlying mechanisms through which background visual complexity influences consumers' purchase decisions.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The experiment was conducted with 180 college students, using eye-tracking technology to explore the impact mechanism of live background visual complexity on consumers' purchase intention, considering three types of background visual complexity (high vs medium vs low) and two levels of need for cognitive closure (high vs low).</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Firstly, the background visual complexity of live-streaming positively influences consumers' purchase intention by eliciting positive emotions (pleasure and arousal), and the relationship between consumer emotions and purchase intention is nonlinear. Secondly, need for cognitive closure to significantly moderate the influence of background visual complexity on purchase intention.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The limited sample size makes it difficult to generalize to other consumer groups. Also, the study only focuses on one visual factor, lacking comprehensive analysis from multiple perspectives.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>It is recommended that live e-commerce companies optimize the visual design of live-streaming backgrounds and identify consumer traits to match the visual complexity with consumers' level of need for cognitive closure, thereby stimulating positive emotions and facilitating more satisfactory shopping decisions.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This paper addresses an interesting and practical issue related to the effects of live background visual complexity on consumers' purchase intention.</p><!--/ Abstract__block -->","PeriodicalId":47866,"journal":{"name":"Asia Pacific Journal of Marketing and Logistics","volume":"19 1","pages":""},"PeriodicalIF":3.7,"publicationDate":"2024-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140597260","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Compensatory consumption of specialty agricultural products from an ELM theory perspective: joint effect of product attributes and social affordances 从 ELM 理论角度看特色农产品的补偿性消费:产品属性和社会负担的共同作用
IF 3.7 4区 管理学
Asia Pacific Journal of Marketing and Logistics Pub Date : 2024-04-02 DOI: 10.1108/apjml-09-2023-0867
Lin Wang, Meng Zhao, Jiangli Zhang, Yufang Wang
{"title":"Compensatory consumption of specialty agricultural products from an ELM theory perspective: joint effect of product attributes and social affordances","authors":"Lin Wang, Meng Zhao, Jiangli Zhang, Yufang Wang","doi":"10.1108/apjml-09-2023-0867","DOIUrl":"https://doi.org/10.1108/apjml-09-2023-0867","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Compensatory consumption focuses on the psychological value of products. Special agricultural products have symbolic and social functions that effectively meet psychological needs and stimulate compensatory consumption behavior. The social commerce context not only enriches consumer experience but also influences consumer purchase decisions. This study constructs a model based on the elaboration likelihood model (ELM) and the stimulus-organism-response (SOR) theory to explore the mechanism of compensatory consumption behavior of special agricultural products in a social commerce context.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study uses a two-stage method of partial least squares structural equation model (PLS-SEM) and fuzzy set qualitative comparative analysis (fsQCA) to analyze 523 valid samples collected through random sampling. PLS-SEM was used to examine the relationships and effects between the variables; fsQCA was used to conduct a cohort analysis between the variables to further reveal the complexity and diversity of compensatory consumption behaviors.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>PLS-SEM indicates that product attributes and social affordances influence consumers’ triggering of compensatory consumption behavior for control and belongingness needs. fsQCA shows that there are three different modes, and the satisfaction of belongingness or control needs is a necessary condition for triggering compensatory consumption behavior.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>There is limited research on compensatory consumption behavior specifically focused on special agricultural products. This study explores the influencing factors and mechanisms of compensatory consumption behavior related to special agricultural products. The occurrence of compensatory consumption behavior is not only influenced by product attributes but also by the social commerce environment. In marketing strategies, it is important to not only consider product characteristics but also pay attention to consumers’ social and psychological needs.</p><!--/ Abstract__block -->","PeriodicalId":47866,"journal":{"name":"Asia Pacific Journal of Marketing and Logistics","volume":"32 1","pages":""},"PeriodicalIF":3.7,"publicationDate":"2024-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140597146","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The effect of organizational culture on territorial exclusivity in international marketing channels: a study of Japanese manufacturing exporters 组织文化对国际营销渠道中地域排他性的影响:对日本制造业出口商的研究
IF 3.7 4区 管理学
Asia Pacific Journal of Marketing and Logistics Pub Date : 2024-04-02 DOI: 10.1108/apjml-09-2023-0878
Ryuta Ishii
{"title":"The effect of organizational culture on territorial exclusivity in international marketing channels: a study of Japanese manufacturing exporters","authors":"Ryuta Ishii","doi":"10.1108/apjml-09-2023-0878","DOIUrl":"https://doi.org/10.1108/apjml-09-2023-0878","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>It is important for an exporting manufacturer to motivate its foreign channel partners to sell and promote its products. An excellent way to motivate such foreign channel partners is to give them exclusive territories. Unfortunately, there is a lack of knowledge regarding the determinants of territorial exclusivity. This study aims to investigate the relationship between organizational culture and territorial exclusivity and the moderating role of firm size in this relationship.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Survey data were collected from manufacturing small and medium-sized enterprises (SMEs) in Japan. To test the hypotheses, a regression analysis was conducted using the ordinary least squares technique.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Empirical evidence shows that the cultural values of collectivism and uncertainty avoidance influence territorial exclusivity; collectivist exporters are likely to use territorial exclusivity, whereas exporters with high uncertainty avoidance are not likely to use it. Furthermore, the larger the firm size, the smaller the impact of cultural values on territorial exclusivity; this suggests that large SMEs do not rely on their organizational culture to make decisions about exclusive territories.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The export marketing literature emphasizes the advantages of exclusive territories. By contrast, the channel management literature suggests that exclusive territories also have disadvantages. As exclusive territories have both advantages and disadvantages, it is crucial to answer the following question: What kinds of exporting manufacturers grant exclusive territories to their foreign channel partners? By addressing this question, this study contributes to a better understanding of export channel strategy.</p><!--/ Abstract__block -->","PeriodicalId":47866,"journal":{"name":"Asia Pacific Journal of Marketing and Logistics","volume":"299 1","pages":""},"PeriodicalIF":3.7,"publicationDate":"2024-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140597131","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Paradoxical choice of Korean consumers: categorization effect, health halo and averaging bias 韩国消费者的矛盾选择:分类效应、健康光环和平均偏差
IF 3.7 4区 管理学
Asia Pacific Journal of Marketing and Logistics Pub Date : 2024-03-26 DOI: 10.1108/apjml-11-2023-1151
Eunsong Yim, Kwangmin Park
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