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Innovative Mobile Technology in Hotels and the Use of Gamification 酒店的创新移动技术和游戏化的使用
IF 2.4
Tourism Planning & Development Pub Date : 2022-08-06 DOI: 10.1080/21568316.2022.2107563
Demos Parapanos, E. Michopoulou
{"title":"Innovative Mobile Technology in Hotels and the Use of Gamification","authors":"Demos Parapanos, E. Michopoulou","doi":"10.1080/21568316.2022.2107563","DOIUrl":"https://doi.org/10.1080/21568316.2022.2107563","url":null,"abstract":"ABSTRACT Innovations are often introduced to inspire people’s motivation and help them develop beneficial behaviour, both individually and collectively, and gamification is currently considered to be one of the most promising in that respect. Whilst technology adoption studies have explored users’ attitudes towards various technologies, scarce knowledge exists on users’ behavioural intention to try new mobile gamified applications, particularly in the context of the hospitality industry. This paper examines users’ motives for using a mobile hotel gamified application, by conducting two qualitative studies using gamers and hotel visitors as target groups. Findings reveal ten important key user motivations that fuel both utilitarian and hedonic behaviours. Conclusion highlights that these motivations are critical to consider for the effectiveness of gamification in bridging the gap and fulfilling its dual role of being both a game and a marketing/customer service tool at the same time.","PeriodicalId":47312,"journal":{"name":"Tourism Planning & Development","volume":"20 1","pages":"162 - 187"},"PeriodicalIF":2.4,"publicationDate":"2022-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46472940","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
A Dynamic Capabilities Approach to Business Model Innovation in Times of Crisis 危机时期商业模式创新的动态能力方法
IF 2.4
Tourism Planning & Development Pub Date : 2022-08-02 DOI: 10.1080/21568316.2022.2107560
Samira Sahebalzamani, Eva J B Jørgensen, G. Bertella, E. Nilsen
{"title":"A Dynamic Capabilities Approach to Business Model Innovation in Times of Crisis","authors":"Samira Sahebalzamani, Eva J B Jørgensen, G. Bertella, E. Nilsen","doi":"10.1080/21568316.2022.2107560","DOIUrl":"https://doi.org/10.1080/21568316.2022.2107560","url":null,"abstract":"ABSTRACT This study explores how tourism entrepreneurs change their business models during a crisis. By adopting dynamic capabilities as integral to business model change, this qualitative study explores how entrepreneurs change business models to meet a crisis, and proposes a taxonomy of important entrepreneurial practices underlying dynamic capabilities. This study empirically examines seven small companies operating in the nature-based tourism industry in Norway. Focusing on dynamic capabilities, whether innovative or adaptive, the findings suggest 12 dynamic capability-based entrepreneurial practices that are categorized as resource-, market, and technology-related practices. This study contributes to the literature by integrating business model innovation and dynamic capabilities in tourism crisis management.","PeriodicalId":47312,"journal":{"name":"Tourism Planning & Development","volume":"20 1","pages":"138 - 161"},"PeriodicalIF":2.4,"publicationDate":"2022-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45158990","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Alternatives to Development in Surfing Tourism: A Diverse Economies Approach 冲浪旅游发展的选择:多元化的经济方法
IF 2.4
Tourism Planning & Development Pub Date : 2022-05-17 DOI: 10.1080/21568316.2022.2077420
Tara Ruttenberg
{"title":"Alternatives to Development in Surfing Tourism: A Diverse Economies Approach","authors":"Tara Ruttenberg","doi":"10.1080/21568316.2022.2077420","DOIUrl":"https://doi.org/10.1080/21568316.2022.2077420","url":null,"abstract":"ABSTRACT Responding to the socio-ecological impacts associated with conventional surfing tourism, the field of sustainable surf tourism (SST) promotes the sustainable development of Global South surfing destinations. However, while advancing community-based research and governance approaches, SST scholarship has yet to engage with a decolonial critique of the sustainable development paradigm, or employ decolonizing methods in empirical studies, representing a research gap this article endeavors to address. This study draws on a postdevelopment conceptual frame useful for reconsidering SST-for-sustainable-development models. Fieldwork in a Costa Rican surf tourism community employed participatory action research (PAR) aligned with decolonizing methodologies to explore alternatives to development in surfing tourism. Research outcomes and discussion examine the postcapitalist framework of diverse economies (Gibson-Graham, 2005) as a decolonial approach to SST research. Conclusions from this study contribute a field example from SST research to extend diverse economic frames and methods in sustainable and regenerative tourism.","PeriodicalId":47312,"journal":{"name":"Tourism Planning & Development","volume":"20 1","pages":"1082 - 1103"},"PeriodicalIF":2.4,"publicationDate":"2022-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48019632","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Towards a Framework for the Morphology of Tourism 旅游形态学框架的构建
IF 2.4
Tourism Planning & Development Pub Date : 2022-05-07 DOI: 10.1080/21568316.2022.2072945
P. Xie
{"title":"Towards a Framework for the Morphology of Tourism","authors":"P. Xie","doi":"10.1080/21568316.2022.2072945","DOIUrl":"https://doi.org/10.1080/21568316.2022.2072945","url":null,"abstract":"ABSTRACT Urban morphology and tourism are interwoven, but their respective fields have remained unengaged with each other. This paper seeks to define the morphology of tourism as a multidimensional concept that reinforces physical transformation through different temporalities. It highlights some key elements of urban morphology, the characteristics of tourism, and their impacts documented in existing literature by proposing a simple conceptual framework for analyzing the multifarious spatial practices and social interactions including (1) urban forms in natural, street, plot, and building systems; (2) tourism attractions defined in points, lines, and areas; and (3) a variety of impacts incurred by tourism on urban form such as sociocultural, economic, environmental, and spatial patterns. The rise and importance of morphology are structured around the relationship between tourism impacts, forms, and functions. The conceptual framework serves to support tourism planning and development that contribute to urban spatial continuity and integrity.","PeriodicalId":47312,"journal":{"name":"Tourism Planning & Development","volume":"19 1","pages":"377 - 391"},"PeriodicalIF":2.4,"publicationDate":"2022-05-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44363338","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
A Dynamic Relationship Between Global Economic Policy Uncertainty and Tourism Using a Three-dimensional Wavelet Analysis 基于三维小波分析的全球经济政策不确定性与旅游业的动态关系
IF 2.4
Tourism Planning & Development Pub Date : 2022-03-31 DOI: 10.1080/21568316.2022.2044900
Tsung-Pao Wu, Hung-Che Wu, Cheng-Feng Wu, Yu-Yu Wu
{"title":"A Dynamic Relationship Between Global Economic Policy Uncertainty and Tourism Using a Three-dimensional Wavelet Analysis","authors":"Tsung-Pao Wu, Hung-Che Wu, Cheng-Feng Wu, Yu-Yu Wu","doi":"10.1080/21568316.2022.2044900","DOIUrl":"https://doi.org/10.1080/21568316.2022.2044900","url":null,"abstract":"ABSTRACT Global economic policy uncertainty (GEPU) has various implications for tourism activities. This study examines the effect of GEPU on tourism activities of the fragile five (F5) countries for the period of 1997 through 2017. Results of GEPU in the F5 countries have significant, generally negative effects on tourism activities but change over time, displaying long-run to short-run cycles. The finding reflects that tourism activities apparently depend on GEPU. Furthermore, the timing and frequency change when GEPU co-moves with tourism. Thus it can be recommended that governments concentrate on GEPU and further provide and nurture the expansion of the supply of tourism activities in the F5 countries which will ultimately benefit the tourism and economic growth.","PeriodicalId":47312,"journal":{"name":"Tourism Planning & Development","volume":"19 1","pages":"570 - 585"},"PeriodicalIF":2.4,"publicationDate":"2022-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48932612","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Smart-Solutions for Handling Overtourism and Developing Destination Resilience for the Post-Covid-19 Era 应对过度旅游和发展后covid -19时代目的地韧性的智能解决方案
IF 2.4
Tourism Planning & Development Pub Date : 2022-03-27 DOI: 10.1080/21568316.2022.2056234
Martin Fontanari, Anastasia Traskevich
{"title":"Smart-Solutions for Handling Overtourism and Developing Destination Resilience for the Post-Covid-19 Era","authors":"Martin Fontanari, Anastasia Traskevich","doi":"10.1080/21568316.2022.2056234","DOIUrl":"https://doi.org/10.1080/21568316.2022.2056234","url":null,"abstract":"ABSTRACT The article addresses perspectives to mitigate overtourism through introduction of the integrative concept of destination resilience and its innovative implementation with the help of smart-solutions applied to management of Covid-19-related risks, as well as to overall destination governance, regionally-based networking, destination infrastructure and entrepreneurial resilience for tourism businesses. This solution is justified through empirical study based on 104 expert-discussions (research sample is in Europe) which were implemented under the methodology of Delphi-analysis. The results of the study appeal to the idea of integrative application of intelligent solutions within tourism cooperative networks and destination governance. The research contributes to resilience knowledge in tourism with the model of application of smart-technologies to prevent overtourism and to develop destination resilience in the post-Covid-19 era. The research argues that the technology-driven application of multi-dimensional resilience knowledge represents a way of overcoming the impacts of mass-tourism for meaningful life of local communities and tourists.","PeriodicalId":47312,"journal":{"name":"Tourism Planning & Development","volume":"20 1","pages":"86 - 107"},"PeriodicalIF":2.4,"publicationDate":"2022-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43474424","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
Understanding the Effect of Place Image and Knowledge of Tourism on Residents’ Attitudes Towards Tourism and Their Word-of-Mouth Intentions: Evidence from Seville, Spain 了解地方形象和旅游知识对居民旅游态度和口碑意向的影响——来自西班牙塞维利亚的证据
IF 2.4
Tourism Planning & Development Pub Date : 2022-03-11 DOI: 10.1080/21568316.2022.2049859
D. Stylidis, A. M. Quintero
{"title":"Understanding the Effect of Place Image and Knowledge of Tourism on Residents’ Attitudes Towards Tourism and Their Word-of-Mouth Intentions: Evidence from Seville, Spain","authors":"D. Stylidis, A. M. Quintero","doi":"10.1080/21568316.2022.2049859","DOIUrl":"https://doi.org/10.1080/21568316.2022.2049859","url":null,"abstract":"ABSTRACT As places are greatly shaped and reshaped by tourism, the way residents perceive their place and their knowledge of tourism gradually transform and become more complex and influential. Drawing on the social exchange and social representations theory, this research aimed to explore the effect residents' place image and knowledge of tourism have on perceived tourism impacts, which were subsequently expected to predict residents' support for tourism development and their word-of-mouth (WOM) intentions. Data were collected from 484 residents in Seville, the third most visited destination in Spain. The findings suggest that place image shaped residents' perceptions of the economic, socio-cultural and environmental impacts, while knowledge of tourism affected only the economic ones. Additionally, place image and support for tourism determined residents' WOM intentions. The study extends current knowledge in mature destinations on the way residents' attitudes are shaped, whereby additional emphasis on place based and resident informed policies is needed.","PeriodicalId":47312,"journal":{"name":"Tourism Planning & Development","volume":"19 1","pages":"433 - 450"},"PeriodicalIF":2.4,"publicationDate":"2022-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47421954","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
Disempowering Minority Communities: Tourism Development in the Siwa Oasis, Egypt 剥夺少数民族社区的权力：埃及西瓦绿洲的旅游业发展
IF 2.4
Tourism Planning & Development Pub Date : 2022-03-11 DOI: 10.1080/21568316.2022.2050420
Mina Kamal Asham, Kumiko Kato, A. Doering
{"title":"Disempowering Minority Communities: Tourism Development in the Siwa Oasis, Egypt","authors":"Mina Kamal Asham, Kumiko Kato, A. Doering","doi":"10.1080/21568316.2022.2050420","DOIUrl":"https://doi.org/10.1080/21568316.2022.2050420","url":null,"abstract":"ABSTRACT Tourism planning and development is a complex, multifaceted, and highly politicised phenomenon, particularly in the context of economic development for rural minority communities. This paper discusses such a case in the context of a remote rural community, Siwa Oasis in the western desert of Egypt, which was one of the destinations identified in the development policy termed Infitāḥ, or “openness” in the early 1970s. As part of a long-term project, this article examines how community members perceive tourism development and its effects on their livelihoods, specifically from gender perspective. Findings show that the government development policy in effect resulted resulted in Siwan seeking to protect their identity, including values associated with traditional gender relations, where women are considered to be the safeguards of domestic duties, child-raising, and minority languages, providing empirical evidence on how development can be “closing” rather than “opening” opportunities, disempowering rather than empowering.","PeriodicalId":47312,"journal":{"name":"Tourism Planning & Development","volume":"20 1","pages":"660 - 681"},"PeriodicalIF":2.4,"publicationDate":"2022-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43703126","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Tourism Policy Values in Serbia—From Equity to Competition 塞尔维亚的旅游政策价值——从公平到竞争
IF 2.4
Tourism Planning & Development Pub Date : 2022-02-27 DOI: 10.1080/21568316.2022.2045346
Ivana Volić
{"title":"Tourism Policy Values in Serbia—From Equity to Competition","authors":"Ivana Volić","doi":"10.1080/21568316.2022.2045346","DOIUrl":"https://doi.org/10.1080/21568316.2022.2045346","url":null,"abstract":"ABSTRACT\u0000 This paper examines two Serbian strategic tourism documents in order to make explicit their underlying values. The methods used in this paper are corpus linguistics and critical discourse analysis. First, tourism policy values are derived from the disciplinary literature; these are growth, competitiveness, and development. Second, both of the Serbian tourism strategic documents are scrutinized for evidence of these values. The findings reveal that global neoliberal values underpin contemporary Serbian tourism strategic documents. By engaging with the recent literature on tourism planning, and by considering the once existing values underlying participative tourism planning in Yugoslavia, this paper adds to the emerging theoretical discourse on equitable tourism development. A more just development of tourism in Serbia would necessitate the inclusion of citizens in decision-making processes.","PeriodicalId":47312,"journal":{"name":"Tourism Planning & Development","volume":"20 1","pages":"901 - 918"},"PeriodicalIF":2.4,"publicationDate":"2022-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48770598","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Itinerary, Information, Denial: Local Travel Agents and Tourist Flows Governance in Yogyakarta, Indonesia 行程，信息，拒绝:印尼日惹当地旅行社和游客流量管理
IF 2.4
Tourism Planning & Development Pub Date : 2022-01-20 DOI: 10.1080/21568316.2022.2026814
Sarani Pitor Pakan, Intan Purwandani
{"title":"Itinerary, Information, Denial: Local Travel Agents and Tourist Flows Governance in Yogyakarta, Indonesia","authors":"Sarani Pitor Pakan, Intan Purwandani","doi":"10.1080/21568316.2022.2026814","DOIUrl":"https://doi.org/10.1080/21568316.2022.2026814","url":null,"abstract":"ABSTRACT Tourism-caused overcrowding is often projected as the failure of governance. While tourism governance consists of myriad aspects and actors, this paper focuses on aspects of tourist flows from the perspective of tourism entrepreneurs. The question of how local travel agents govern tourist flows is addressed by acknowledging their power in influencing the (un)crowdedness and (un)sustainability of a destination; and aims to understand the modes of governance that local travel agents perform in “flowing” the tourists. Findings from semi-structured interviews with local travel agents in Yogyakarta, Indonesia, reveal that the practices of making itineraries and giving information to tourists serve as methods of governing tourist flows. These practices lead to the local travel agents tending to deny their responsibility to govern the tourist flows. This article contributes to complexifying tourism governance analysis and offers potential solutions for the problem of tourism-caused overcrowding.","PeriodicalId":47312,"journal":{"name":"Tourism Planning & Development","volume":"20 1","pages":"885 - 900"},"PeriodicalIF":2.4,"publicationDate":"2022-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46522753","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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