International Review of Retail Distribution and Consumer Research最新文献_第9页

Communicating returnable packaging via ease of use labeling 通过易于使用的标签传达可回收包装

IF 3.6

International Review of Retail Distribution and Consumer Research Pub Date : 2021-05-04 DOI: 10.1080/09593969.2021.1921012

Polina Ratnichkina, Seung Hwan (Mark) Lee, S. Haines

引用次数: 5

Retail analytics: store segmentation using Rule-Based Purchasing behavior analysis 零售分析:使用基于规则的购买行为分析进行商店分割

IF 3.6

International Review of Retail Distribution and Consumer Research Pub Date : 2021-04-29 DOI: 10.1080/09593969.2021.1915847

Emrah Bilgiç, O. Cakir, M. Kantardzic, Y. Duan, G. Cao

{"title":"Retail analytics: store segmentation using Rule-Based Purchasing behavior analysis","authors":"Emrah Bilgiç, O. Cakir, M. Kantardzic, Y. Duan, G. Cao","doi":"10.1080/09593969.2021.1915847","DOIUrl":"https://doi.org/10.1080/09593969.2021.1915847","url":null,"abstract":"ABSTRACT Retailers are facing challenges in making sense of the significant amount of data available for a better understanding of their customers. While retail analytics plays an increasingly important role in successful retailing management, comprehensive store segmentation based on Data Mining-based Retail Analytics is still an under-researched area. This study seeks to address this gap by developing a novel approach to segment the stores of retail chains based on ‘purchasing behavior of customers’ and applying it in a case study. The applicability and benefits of using Data Mining techniques to examine purchasing behavior and identify store segments are demonstrated in a case study of a global retail chain in Istanbul, Turkey. Over 600 K transaction data of a global grocery retailer are analyzed and 175 stores in Istanbul are successfully segmented into five segments. The results suggest that the proposed new retail analytics approach enables the retail chain to identify clusters of stores in different regions using all transaction data and advances our understanding of store segmentation at the store level. The proposed approach will provide the retail chain the opportunity to manage store clusters by making data-driven decisions in marketing, customer relationship management, supply chain management, inventory management and demand forecasting.","PeriodicalId":47139,"journal":{"name":"International Review of Retail Distribution and Consumer Research","volume":"17 1","pages":"457 - 480"},"PeriodicalIF":3.6,"publicationDate":"2021-04-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73043116","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Exploring sustainable fashion consumption among eco-conscious women in Chile 探索智利环保女性的可持续时尚消费

IF 3.6

International Review of Retail Distribution and Consumer Research Pub Date : 2021-04-18 DOI: 10.1080/09593969.2021.1903529

C. Bianchi, Matías González

{"title":"Exploring sustainable fashion consumption among eco-conscious women in Chile","authors":"C. Bianchi, Matías González","doi":"10.1080/09593969.2021.1903529","DOIUrl":"https://doi.org/10.1080/09593969.2021.1903529","url":null,"abstract":"ABSTRACT Although sustainable fashion is growing in importance around the world, there is a lack of research that addresses sustainable fashion consumption in Latin America. The purpose of this study is to explore how eco-conscious women in Chile consume sustainable fashion and which are the main drivers and inhibitors. Twenty-two semi-structured interviews with female consumers of sustainable fashion were held in Santiago. The findings show that sustainable fashion brands are high-end fashion with high prices, so eco-conscious women consume sustainable fashion mostly through practices, such as buying from second-hand retail stores or by reusing their apparel, instead of purchasing sustainable fashion brands. Four drivers of sustainable fashion adoption are identified: 1) concern for the negative impacts of the fashion industry, 2) feel good for contributing to a life in a better world, 3) authenticity of sustainable fashion, 4) supporting local businesses and workers. Furthermore, three factors are found to hinder the consumption of sustainable fashion: 1) distrust of sustainable fashion brands, 2) limited assortment, and 3) higher price of sustainable fashion. The findings are useful for sustainable fashion brands, retailers and public policy makers.","PeriodicalId":47139,"journal":{"name":"International Review of Retail Distribution and Consumer Research","volume":"220 1","pages":"375 - 392"},"PeriodicalIF":3.6,"publicationDate":"2021-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78073389","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 14

Consumer behavior with augmented reality in retail: a review and research agenda 消费者行为与增强现实在零售:回顾和研究议程

IF 3.6

International Review of Retail Distribution and Consumer Research Pub Date : 2021-03-29 DOI: 10.1080/09593969.2021.1901765

Virginie Lavoye, J. Mero, Anssi Tarkiainen

引用次数: 39

From customer to actor value propositions: an analysis of digital transaction platforms 从顾客到行动者的价值主张:数字交易平台分析

IF 3.6

International Review of Retail Distribution and Consumer Research Pub Date : 2021-02-14 DOI: 10.1080/09593969.2021.1880463

H. Hokkanen, Mikko Hänninen, Mika Yrjölä, Hannu Saarijärvi

{"title":"From customer to actor value propositions: an analysis of digital transaction platforms","authors":"H. Hokkanen, Mikko Hänninen, Mika Yrjölä, Hannu Saarijärvi","doi":"10.1080/09593969.2021.1880463","DOIUrl":"https://doi.org/10.1080/09593969.2021.1880463","url":null,"abstract":"ABSTRACT Digital transaction platforms are reconfiguring how customers and suppliers interact and transact. This evolution challenges the applicability of some of the canonical concepts and theories inherited from businesses focusing on dyadic customer-firm relationships. In this respect, we know very little about the extent to which business concepts, such as the customer value proposition (CVP), can capture the dynamics of multi-actor digital platforms. The purpose of this study is thus to explore how value can be proposed in digital transaction platforms. To illustrate and capture the complexity and diversity of digital transaction platforms’ current value propositions, we identify, compare, and analyze the CVPs of 58 digital transaction platforms worldwide. As a result, we introduce and define the construct of the actor value proposition (AVP) as a distinct and critically important concept for understanding and managing value creation in digital transaction platforms. This study is among one of the first to uncover the mechanisms and dynamics of digital transaction platforms from the point of view of different actors’ value creation.","PeriodicalId":47139,"journal":{"name":"International Review of Retail Distribution and Consumer Research","volume":"8 1","pages":"257 - 279"},"PeriodicalIF":3.6,"publicationDate":"2021-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89055452","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

Mobile wallets: key drivers and deterrents of consumers’ intention to adopt 移动钱包:消费者使用意愿的关键驱动因素和阻碍因素

IF 3.6

International Review of Retail Distribution and Consumer Research Pub Date : 2021-02-09 DOI: 10.1080/09593969.2021.1879208

J. Mew, Elena Millan

{"title":"Mobile wallets: key drivers and deterrents of consumers’ intention to adopt","authors":"J. Mew, Elena Millan","doi":"10.1080/09593969.2021.1879208","DOIUrl":"https://doi.org/10.1080/09593969.2021.1879208","url":null,"abstract":"ABSTRACT Mobile wallets are one of the latest innovations with a considerable potential to change how consumers make purchases and enhance their shopping experiences. However, their diffusion has been much slower than initially anticipated, particularly in countries such as the UK where the present study was conducted. The services offered by the mobile wallet have to be secure, reliable, and constantly available. Any problems during mobile wallet use are likely to affect consumers’ perceived value and level of satisfaction with the service providers. This study identifies key drivers and deterrents of a mobile wallet adoption. The study utilizes a mixed-method research design to gain deeper insights and understanding of the studied phenomena. Accordingly, the study findings are firmly grounded in empirical evidence. The conceptual model blends existing with new ideas emanating from the real-life experiences of the study participants. Our findings confirm the important role of all factors considered in the model: they affected directly and/or indirectly consumers’ intention to adopt the mobile wallet and explained a substantial portion of its variance. In addition to enriching existing knowledge on consumer behavior toward innovations, our findings provide valuable insights to marketers and retailers by helping them make effective decisions regarding the use of this recent innovation for the benefit of all stakeholders involved.","PeriodicalId":47139,"journal":{"name":"International Review of Retail Distribution and Consumer Research","volume":"26 1","pages":"182 - 210"},"PeriodicalIF":3.6,"publicationDate":"2021-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83296444","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 17

Shoppers’ neural responses to the mere social presence of others: insights from an enclosed mall 购物者对他人社交存在的神经反应:来自封闭商场的洞察

IF 3.6

International Review of Retail Distribution and Consumer Research Pub Date : 2021-02-09 DOI: 10.1080/09593969.2021.1901764

M. Rosenbaum, G. Ramírez, D. El‐Manstrly, J. Sit

引用次数: 2

Retaillance: a conceptual framework and review of surveillance in retail 零售业:零售业监控的概念框架与回顾

IF 3.6

International Review of Retail Distribution and Consumer Research Pub Date : 2021-02-01 DOI: 10.1080/09593969.2021.1873817

Nada Elnahla, Leighann C. Neilson

{"title":"Retaillance: a conceptual framework and review of surveillance in retail","authors":"Nada Elnahla, Leighann C. Neilson","doi":"10.1080/09593969.2021.1873817","DOIUrl":"https://doi.org/10.1080/09593969.2021.1873817","url":null,"abstract":"ABSTRACT Retaillance is surveillance in a brick-and-mortar retail setting. In today’s world, brick-and-mortar retailers are threatened by competition from online retailers and the need to compete with sellers not just in the same city or country, but from all over the world. Retailers have, therefore, moved beyond the routine surveillance of consumers for security reasons, and begun to compete for consumers’ personal and shopping data, in an effort to gain competitive advantage. Surprisingly, published academic research relevant to surveillance in a retail setting is quite limited. To address this apparent gap, this interdisciplinary literature review will first provide both a new definition and conceptual model of what surveillance in physical retail entails, before reviewing how retailers view retaillance, how retaillance impacts consumers and their relationships with retailers, along with associated moral and ethical dilemmas. Most importantly, we utilize our review as an opportunity to highlight a variety of directions for future research that can contribute to our understanding of the impact of retaillance and add to the vitality of the fields of retailing and marketing by opening new and unexplored areas of study.","PeriodicalId":47139,"journal":{"name":"International Review of Retail Distribution and Consumer Research","volume":"18 1","pages":"330 - 357"},"PeriodicalIF":3.6,"publicationDate":"2021-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78485455","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 11

Shops with a history and public policy 有历史和公共政策的商店

IF 3.6

International Review of Retail Distribution and Consumer Research Pub Date : 2021-01-18 DOI: 10.1080/09593969.2021.1873816

Teresa Barata-Salgueiro

引用次数: 5

Online information seeking patterns and social inequality in a digital economy 数字经济中的网络信息寻求模式与社会不平等

IF 3.6

International Review of Retail Distribution and Consumer Research Pub Date : 2020-12-24 DOI: 10.1080/09593969.2020.1864658

P. Räsänen, A. Koivula, Teo Keipi

{"title":"Online information seeking patterns and social inequality in a digital economy","authors":"P. Räsänen, A. Koivula, Teo Keipi","doi":"10.1080/09593969.2020.1864658","DOIUrl":"https://doi.org/10.1080/09593969.2020.1864658","url":null,"abstract":"ABSTRACT This article aims to map the information-seeking habits of population groups in a digital economy. The growing use of technologies in the modern online era has increased the availability of information regarding services and items through user-generated content and applications. However, the potential for leverage through ICTs may not be evenly distributed across different consumer segments. We use population-level survey data used as the basis for the official statistics in Finland to find differences according to gender, age cohort, education, income and residential area. The results show that Finns are active in using different channels of information acquisition. We found significant differences in how information is obtained between population groups. Men and younger cohorts are more accustomed to using a variety of services and sources for seeking out information. The results also highlighted educational differences that have been rooted in the Finnish information society. Using a nationally representative data, the article points out digital inequalities linked to potential differences in consumer benefits.","PeriodicalId":47139,"journal":{"name":"International Review of Retail Distribution and Consumer Research","volume":"39 1","pages":"211 - 228"},"PeriodicalIF":3.6,"publicationDate":"2020-12-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78172671","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 4