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The effect of customer engagement on customer loyalty: indication from the insurance industry in Jordan 客户参与度对客户忠诚度的影响——来自约旦保险业的启示
IF 3
Journal of Financial Services Marketing Pub Date : 2023-02-28 DOI: 10.1057/s41264-023-00216-w
Raed Ibrahim Mohamad Ibrahim, Pelin Bayram
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引用次数: 0
Creating customer value through omnichannel service delivery: a study of the French insurance market 通过全渠道服务交付创造客户价值:法国保险市场研究
IF 3
Journal of Financial Services Marketing Pub Date : 2023-02-17 DOI: 10.1057/s41264-023-00211-1
Ilaria Dalla Pozza
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引用次数: 0
Religiosity and depositor funds: evidence from Islamic banks in Indonesia 宗教和存款基金：来自印度尼西亚伊斯兰银行的证据
IF 3
Journal of Financial Services Marketing Pub Date : 2023-02-16 DOI: 10.1057/s41264-023-00214-y
I. Wijaya, Catur Sugiarto, Nieldya Nofandrilla, Amru Sukmajati
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引用次数: 0
Consumer resistance to internet banking services: implications for the innovation resistance theory 消费者对网上银行服务的抵制：创新抵制理论的启示
IF 3
Journal of Financial Services Marketing Pub Date : 2023-01-30 DOI: 10.1057/s41264-023-00210-2
Faten Baklouti, Fayçal Boukamcha
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引用次数: 1
Influence of fear on purchase of health insurance 恐惧对购买健康保险的影响
IF 3
Journal of Financial Services Marketing Pub Date : 2023-01-25 DOI: 10.1057/s41264-023-00209-9
Dipti Saraf, Narayan Baser
{"title":"Influence of fear on purchase of health insurance","authors":"Dipti Saraf, Narayan Baser","doi":"10.1057/s41264-023-00209-9","DOIUrl":"https://doi.org/10.1057/s41264-023-00209-9","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":"1 1","pages":"1 - 10"},"PeriodicalIF":3.0,"publicationDate":"2023-01-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43439855","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Do corporate social responsibility and corporate image influence performance of the financial sector? 企业社会责任和企业形象是否会影响金融部门的绩效？
IF 3
Journal of Financial Services Marketing Pub Date : 2023-01-24 DOI: 10.1057/s41264-023-00208-w
Collins Kankam-Kwarteng, G. Donkor, F. Osei, Ofosu Amofah
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引用次数: 1
Correction to: Is there any association between FinTech and sustainability? Evidence from bibliometric review and content analysis 更正：金融科技与可持续发展之间有任何联系吗？文献计量学综述和内容分析的证据
IF 3
Journal of Financial Services Marketing Pub Date : 2023-01-16 DOI: 10.1057/s41264-022-00205-5
N. Ellili
{"title":"Correction to: Is there any association between FinTech and sustainability? Evidence from bibliometric review and content analysis","authors":"N. Ellili","doi":"10.1057/s41264-022-00205-5","DOIUrl":"https://doi.org/10.1057/s41264-022-00205-5","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":" ","pages":""},"PeriodicalIF":3.0,"publicationDate":"2023-01-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44680949","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Understanding e-satisfaction, continuance intention, and e-loyalty toward mobile payment application during COVID-19: an investigation using the electronic technology continuance model 了解COVID-19期间移动支付应用的电子满意度、延续意愿和电子忠诚度:基于电子技术延续模型的调查
IF 3
Journal of Financial Services Marketing Pub Date : 2023-01-06 DOI: 10.1057/s41264-022-00197-2
Md. Al Amin, Abureza M. Muzareba, Imtiaz Uddin Chowdhury, M. Khondkar
{"title":"Understanding e-satisfaction, continuance intention, and e-loyalty toward mobile payment application during COVID-19: an investigation using the electronic technology continuance model","authors":"Md. Al Amin, Abureza M. Muzareba, Imtiaz Uddin Chowdhury, M. Khondkar","doi":"10.1057/s41264-022-00197-2","DOIUrl":"https://doi.org/10.1057/s41264-022-00197-2","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":"1 1","pages":"1 - 23"},"PeriodicalIF":3.0,"publicationDate":"2023-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44050749","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
Efficiency of Indian banks in fostering financial inclusion: an emerging economy perspective 印度银行促进金融包容性的效率：新兴经济视角
IF 3
Journal of Financial Services Marketing Pub Date : 2023-01-06 DOI: 10.1057/s41264-022-00203-7
Nidhi Agarwala, Sudarshan Maity, T. N. Sahu
{"title":"Efficiency of Indian banks in fostering financial inclusion: an emerging economy perspective","authors":"Nidhi Agarwala, Sudarshan Maity, T. N. Sahu","doi":"10.1057/s41264-022-00203-7","DOIUrl":"https://doi.org/10.1057/s41264-022-00203-7","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":"1 1","pages":"1 - 13"},"PeriodicalIF":3.0,"publicationDate":"2023-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42485219","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
The role of artificial intelligence in consumers’ brand preference for retail banks in Hong Kong 人工智能在香港消费者对零售银行品牌偏好中的作用
IF 3
Journal of Financial Services Marketing Pub Date : 2023-01-03 DOI: 10.1057/s41264-022-00207-3
Shirie Pui Shan Ho, Matthew Yau Choi Chow
{"title":"The role of artificial intelligence in consumers’ brand preference for retail banks in Hong Kong","authors":"Shirie Pui Shan Ho, Matthew Yau Choi Chow","doi":"10.1057/s41264-022-00207-3","DOIUrl":"https://doi.org/10.1057/s41264-022-00207-3","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":" ","pages":"1 - 14"},"PeriodicalIF":3.0,"publicationDate":"2023-01-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44575283","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
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