Information Polity最新文献_第3页

What is the value of digitalization? Strategic narratives in local government 数字化的价值是什么?地方政府的战略叙事

IF 2

Information Polity Pub Date : 2023-05-11 DOI: 10.3233/ip-220063

Marcus Heidlund, Leif Sundberg

{"title":"What is the value of digitalization? Strategic narratives in local government","authors":"Marcus Heidlund, Leif Sundberg","doi":"10.3233/ip-220063","DOIUrl":"https://doi.org/10.3233/ip-220063","url":null,"abstract":"The intensified use of digital technologies in the public sector, which is commonly referred to as “digitalization,” is associated with the pursuit of a range of values. Values reflect notions of desirability, and they are expressed in strategic government documents. In this paper, we argue that the study of narratives in policies is important since they constitute starting points for the operationalization of strategic intent. The purpose of this paper is to gain an understanding of the narratives of the digitalization strategies that have been articulated by Swedish local government. We applied a theoretical framework that consists of four value ideals (professionalism, efficiency, service, and engagement), and we combined it with directed content analysis to analyze the strategies in question. Most of the statements in the strategies anticipate beneficial outcomes of digitalization and articulate few risks. The most common value proposal refers to the congruence between values of improved service and increased efficiency, while engagement values are less common. Moreover, the strategies draw on a repository of general and identical optimistic statements, which we refer to as the “parrot syndrome.” In addition, the methods that are used to evaluate values lack specificity. These findings contribute to the literature on the discursive landscape of digitalization by a comprehensive analysis of the value positions that are articulated in local government strategies. The paper concludes with three proposals for further research, namely to perform similar studies in other contexts, to study the enactment of e-Government strategies, and to investigate the aforementioned “parrot syndrome.”","PeriodicalId":46265,"journal":{"name":"Information Polity","volume":null,"pages":null},"PeriodicalIF":2.0,"publicationDate":"2023-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42586290","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

Informal experimentation, centralization, or distribution? Assessing technological, organizational and contextual factors for social media institutionalization processes in Dutch municipalities 非正式实验，集中化，还是分配?评估荷兰市政当局社会媒体制度化进程的技术、组织和背景因素

IF 2

Information Polity Pub Date : 2023-05-11 DOI: 10.3233/ip-220016

Bram Faber

{"title":"Informal experimentation, centralization, or distribution? Assessing technological, organizational and contextual factors for social media institutionalization processes in Dutch municipalities","authors":"Bram Faber","doi":"10.3233/ip-220016","DOIUrl":"https://doi.org/10.3233/ip-220016","url":null,"abstract":"Given the various benefits of social media for governments, municipalities are increasingly attempting to institutionalize their use of social media. This article looks at the use of middleware that is observed on municipal Twitter accounts in Dutch municipalities in 2018 and 2021 (N= 724), which provide a set of APIs that specify input and output modalities. It is observed that the use of subscription-based customer relationship management (CRM) tools, developed mostly in a corporate context, has grown considerably, with an uptake of 89.0% of Dutch municipalities in 2021, whereas the use of free CRM tools appears to be declining. Middleware were studied and linked to three models of social media institutionalization (informal experimentation, centralization, and distribution). Municipalities in the informal experimentation model were observed to have smaller population sizes and generally had fewer IT professionals in their constituencies. Larger municipalities with more IT professionals were mostly observed to have a centralized model of institutionalization. Although municipalities with a distributed institutionalization model were larger, they were generally less urbanized. Finally, more technologically advanced municipalities were only observed to make more use of the distributed model.","PeriodicalId":46265,"journal":{"name":"Information Polity","volume":null,"pages":null},"PeriodicalIF":2.0,"publicationDate":"2023-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42325707","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

U.S. state health agencies and organizational learning: An exploratory analysis of website accessibility during COVID-19 美国各州卫生机构和组织学习：新冠肺炎期间网站可访问性的探索性分析

IF 2

Information Polity Pub Date : 2023-05-11 DOI: 10.3233/ip-220045

Michelle Allgood, Ashlee Frandell

{"title":"U.S. state health agencies and organizational learning: An exploratory analysis of website accessibility during COVID-19","authors":"Michelle Allgood, Ashlee Frandell","doi":"10.3233/ip-220045","DOIUrl":"https://doi.org/10.3233/ip-220045","url":null,"abstract":"The COVID-19 pandemic has exposed the inaccessibility of government information and communication technologies (ICTs) for members of the disability community. Organizational learning around ICT accessibility can be impacted by factors influencing strategies and assumptions or values and norms. Using data collected over two time periods in 2021, we study how the accessibility of US state health agencies COVID-19 information and vaccine websites improve over time. We examine how time, state policies, and partisanship influence organizational learning around website accessibility. Our analysis determines that the longer a COVID-19 related website exists on the Internet, the less accessible the website. We also find that more extensive internal state accessibility policies are more correlated with websites that meet fundamental accessibility requirements. Additionally, we find that partisanship plays an unexpected role in meeting fundamental accessibility demands, although both state policies and politics do not influence if an ICT meets the best practices standards of accessibility. Our paper initiates a discussion around the factors that influence organizational learning about government website accessibility and points to future research questions where the primary ICT function is not influenced by a rapidly evolving pandemic.","PeriodicalId":46265,"journal":{"name":"Information Polity","volume":null,"pages":null},"PeriodicalIF":2.0,"publicationDate":"2023-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46626969","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Jérôme Duberry (2022) Artificial Intelligence and Democracy: Risks and Promises of AI-mediated citizen-government relations, Edward Elgar: Cheltenham Jérôme Duberry(2022)人工智能与民主:人工智能介导的公民与政府关系的风险与承诺，爱德华·埃尔加:切尔滕纳姆

IF 2

Information Polity Pub Date : 2023-03-30 DOI: 10.3233/ip-239006

Isabelle Fest

引用次数: 0

Designing an AI compatible open government data ecosystem for public governance 设计兼容人工智能的公共治理开放政府数据生态系统

Information Polity Pub Date : 2023-03-23 DOI: 10.3233/ip-220020

Evrim Tan

{"title":"Designing an AI compatible open government data ecosystem for public governance","authors":"Evrim Tan","doi":"10.3233/ip-220020","DOIUrl":"https://doi.org/10.3233/ip-220020","url":null,"abstract":"AI solutions can significantly leverage open government data (OGD) ecosystems in public governance. For that, it is important to design effective and transparent governance mechanisms that create value in an OGD ecosystem through AI solutions. This article develops a conceptual model for a systematic design of an OGD governance model, which adopts a platform governance approach and integrates the governance needs derived from the use of AI. The purpose of the conceptual model is to systematically identify and analyze the interrelationships among multiple change factors on OGD governance design and to project available AI-based solutions for the OGD ecosystem by assessing the managerial, organizational, legal, technological, moral, and institutional variances. The proposed ‘6-step model’ suggests that an AI-compatible OGD ecosystem design requires (i) identifying contingencies, (ii) identifying data prosumers, (iii) assigning data governance roles, (iv) identifying design values, (v) designing the governance of AI, and (vi) designing the governance by AI. Through the recursive and reflexive analysis of each step, policymakers and system designers can develop reliable strategies in leveraging AI solutions for the use of OGD in public governance.","PeriodicalId":46265,"journal":{"name":"Information Polity","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-03-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136173068","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A landscape of participatory platform architectures: Ideas, decisions, and mapping 参与式平台架构的景观:想法、决策和映射

IF 2

Information Polity Pub Date : 2023-03-02 DOI: 10.3233/ip-211520

C. Renteria, Samanta Varela-Castro

引用次数: 0

Developing Digital Governance: South Korea as a Global Digital Government Leader 发展数字治理:韩国成为全球数字政府的领导者

IF 2

Information Polity Pub Date : 2023-01-01 DOI: 10.3233/IP-239003

Seulki Lee-Geiller

引用次数: 6

The role of open government data and co-creation in crisis management: Initial conceptual propositions from the COVID-19 pandemic 开放政府数据和共同创造在危机管理中的作用:来自COVID-19大流行的初步概念命题