{"title":"Teaching for a Digital World: Foundations, Practices, and Possibilities","authors":"Lynn B. McCool, Alanah Mitchell","doi":"10.1177/23294906231157084","DOIUrl":"https://doi.org/10.1177/23294906231157084","url":null,"abstract":"Virtual teams have been adopted by organizations and studied for decades. However, the COVID-19 pandemic highlighted the importance of technology-supported collaboration more than ever. This growing importance of virtual teamwork suggests that business education related to virtual team collaboration and communication is critical for students today, and universities play a significant role in equipping students with the knowledge and skillsets necessary to work in a digital world. This work reviews the literature on virtual teams and educational approaches used for teaching virtual team collaboration and communication and presents a framework for virtual team education. Survey findings and illustrative cases are gathered to demonstrate current virtual team education practices. The study concludes with recommendations for the education of virtual team knowledge and skills.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44455334","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A 20-20 Culture Communication Template Tool for Multinational Management","authors":"Apoorva Bharadwaj","doi":"10.1177/23294906231159345","DOIUrl":"https://doi.org/10.1177/23294906231159345","url":null,"abstract":"The article deals with intercultural business communication challenges that complicate discourses in multinational organizations. The article explores the cultural incompatibility problems with their corresponding cultural dimensions extracted from the seminal theories of intercultural management to identify training needs for multinational managers. The fulcrum of this work rests on the salient value orientations that lead to communication collapses when managers from different countries fail to accomplish optimal cultural attunement in their narratives and script their conversations with ethnocentric biases. To counter these debilitating stressful intercultural conversations, the author presents an innovative training solution of a “20-20 culture-communication template tool” for coaching managers for effective production of ethno-relative dialogues across diverse geo-cultural economies. This culture tool uses a 20-point culture questionnaire format with the complementary application apparatus of 20 culture sensitivity programs that organizations can undertake for a quick tutoring of multinational managers for forging successful intercultural coalitions in plural work spaces.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45536656","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Examining Social Presence, Team Cohesion, and Collaborative Writing in Online Teams","authors":"Lynn B. McCool","doi":"10.1177/23294906231156138","DOIUrl":"https://doi.org/10.1177/23294906231156138","url":null,"abstract":"In a case study involving three asynchronous online professional writing courses, this research investigates students’ abilities to establish a social presence and build team cohesion via collaborative, team-based writing projects. Using the Community of Inquiry (COI) framework, this study is situated in the understanding that teaching and learning in higher education are not about the mere transmission of knowledge but that “teaching and learning are inherently interactive” as the terms of “community” and “inquiry” used in the framework suggest. Prior researchers have also established a clear connection between one element of the COI framework— social presence and student satisfaction in online courses. Findings from this study indicate participation in collaborative team assignments contributes to team cohesion and positively affects students’ ability to establish their social presence within online environments as well as transfer their knowledge to other contexts.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41284268","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Stephanie Kelly, Jorge Gaytan, Shona D. Morgan, Michael K. Cundall, Galen A. Foresman
{"title":"Exploring Bias in Evaluation of Job Seeker Introductory Emails","authors":"Stephanie Kelly, Jorge Gaytan, Shona D. Morgan, Michael K. Cundall, Galen A. Foresman","doi":"10.1177/23294906231154853","DOIUrl":"https://doi.org/10.1177/23294906231154853","url":null,"abstract":"This study explored potential biases in professional writing evaluation. An experiment was conducted in which individuals with hiring authority or influence at their workplace evaluated an email with multiple grammatical/typographical mistakes requesting that the reader make time to speak with the author. Participants were randomly assigned into one of five conditions, each with a separate profile photo accompanying the email. Data analysis indicates that ethnicity of the author influenced how competent the author was perceived to be and the reader’s attitude about meeting with the author.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43665586","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Transnational Technical Communication: English as a Business Lingua Franca in Engineering Workplaces","authors":"A. Hodges, Leslie Seawright","doi":"10.1177/23294906231154860","DOIUrl":"https://doi.org/10.1177/23294906231154860","url":null,"abstract":"Recent scholarship argues for increased attention to students’ linguistic diversity and intercultural communication competence. Our study examined the experiences of 10 working engineers who had graduated from an English-medium international branch campus in the Arabian Gulf. An analysis of their interviews reveals the complex role of English as a business lingua franca (BELF) in workplace communication. Interviewees’ reflections about their university experience indicate that they had not previously understood the full rhetorical and communicative nature of BELF. We provide implications for instructors who wish to provide methods that center intercultural professional communication and decenter English as a standardized, static language.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43088118","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Call for Submissions for Special Issue on Rhetoric and Pedagogy in Business Communication","authors":"Jacob D. Rawlins, Jacob D. Rawlins","doi":"10.1177/23294906231152018","DOIUrl":"https://doi.org/10.1177/23294906231152018","url":null,"abstract":"January 31, 2023 Full Papers: April 30, 2023 Peer Reviews: June 15, 2023 Revisions: June 30, 2023 Final manuscripts to BPCQ: July 2023 Please submit abstracts for this special issue to the editor, Jacob Rawlins at jacob_rawlins@byu.edu by January 31, 2023.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-02-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41419308","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Book Review: Digital Writing: A Guide to Writing for Social Media and the Web","authors":"D. A. Anabire","doi":"10.1177/23294906231152028","DOIUrl":"https://doi.org/10.1177/23294906231152028","url":null,"abstract":"","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-02-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43510330","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"My Favorite Assignment—A Storm Surge of Teaching Innovations","authors":"D. J. Whalen, Charles Drehmer","doi":"10.1177/23294906231151901","DOIUrl":"https://doi.org/10.1177/23294906231151901","url":null,"abstract":"This article presents a curated collection of 10 teaching innovations debued at the Association for Business Communication’s 87th annual meeting held in Tampa, Florida, USA, and online October 2022. This My Favorite Assignment 27th edition introduces readers to classroom-ready ideas to help students gain personal and professional development, and a host of fresh assignment topics designed to inviggorate both classic and new assignments. Teaching support materials—instructions to students, stimulus materials, slides, grading rubrics, frequently asked questions, Internet links, and sample student projects—are downloadable from the Association for Business Communication and DePaul University Center for Sales Leadership websites.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49306862","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Top 10 Soft Skills in Business Today Compared to 2012","authors":"Shannon Fletcher, Kristen R. V. Thornton","doi":"10.1177/23294906221148453","DOIUrl":"https://doi.org/10.1177/23294906221148453","url":null,"abstract":"The work environment has drastically changed in the last 10 years, necessitating a new look at which soft skills are most relevant in today’s workplace. Because of COVID-19, organizations had to rapidly adjust where and how they work. According to the Pew Research Center, 71% of adults, who can perform their work responsibilities from home, are now working remotely. Then, the workplace shifted again during the “Great Resignation” where an all-time record of 24 million employees left their jobs between April and September 2021. This shift is ever more important as research in the last decade indicates that soft skills are being valued more compared to hard skills during the hiring process. The current study replicated Robles’s (2012) study of soft skills to find which soft skills are most relevant to a thriving work environment in 2022. Results indicate that soft skills emphasizing employee initiative and including others in processes are most relevant today, including Adaptable, Agency, Conscientious, Contextual Awareness, Create Clarity, Curiosity, Engage the Mess, Genuine Care, Integrity, Partnership, Play, Positive Energy, Social Skills, and Suppress the Noise.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43897648","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Theory of Independent-Mindedness: Three Decades of Research on Organizational Communication Effectiveness","authors":"T. Avtgis, Andrew S. Rancer","doi":"10.1177/23294906221144765","DOIUrl":"https://doi.org/10.1177/23294906221144765","url":null,"abstract":"The purpose of this article is to review over three decades of research supporting the organizational communication management theory known as the Theory of Independent-Mindedness. The theory is especially productive in assessing superior-subordinate communication for organizations located within individualistic cultures. The article synthesizes extant research on the Theory of Independent-Mindedness. The research reviewed in this article provides empirical support for the theory’s premises in that cultural congruity must be present between the macro-culture (larger culture within which the organization operates) and the micro-culture (the culture developed within the specific organization). Several studies clearly indicate that independent-minded employees report being more satisfied and committed to their organization, and advocate communication skills training for organizational members at all levels.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43406053","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}