Journal of Global Responsibility最新文献

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Social innovation in working management practices to support facilities management at Malaysian polytechnics 工作管理实践中的社会创新,支持马来西亚理工学院的设施管理
IF 1.6
Journal of Global Responsibility Pub Date : 2023-12-19 DOI: 10.1108/jgr-03-2020-0043
Z. Ismail
{"title":"Social innovation in working management practices to support facilities management at Malaysian polytechnics","authors":"Z. Ismail","doi":"10.1108/jgr-03-2020-0043","DOIUrl":"https://doi.org/10.1108/jgr-03-2020-0043","url":null,"abstract":"\u0000Purpose\u0000Operation and maintenance (O&M) processes projects such as identification, assessment, planning and execution, embody a variety of standards such as technical (method of statement), environmental, economic (campus development) and social (health and wellbeing). Because these standards have proven to be challenging to integrate, local governments are increasingly experimenting with social innovation (SI) as a bottom-up form of standard integration. This study aims to apply the concept of SI to the O&M processes of facilities management at polytechnics in Malaysia to identify problems with conventional working practices in this area and to recommend potential solutions.\u0000\u0000\u0000Design/methodology/approach\u0000The paper reviews evidence that conventional working methods generate significant problems related to paper-based forms, improper database management and flawed decision-making processes. Because of the lack knowledge about different ways of how standard integration is achieved, the comparison of three polytechnic institutions which are Rensselaer Polytechnic Institute (RPI) and Southern Polytechnic College of Engineering and Engineering Technology (SPCEET) in USA as well as Seberang Perai Polytechnic, Pulau Pinang (PSP) in Malaysia shares the ambition to realise standard integration of O&M through SI.\u0000\u0000\u0000Findings\u0000The findings reveal that SI leads to four ways of standard integration: computerised maintenance management system, online customer complaint, electronic form and relational database. Application of the concept of SI reveals the need for more sophisticated management solutions in the O&M processes of facilities management.\u0000\u0000\u0000Originality/value\u0000These standard integration arrangements unfortunately seem to mainly contribute to greater alignment between standard rather than true standard integration. The concept of SI will guide future improvements and developments in maintenance management systems to fulfil requirements in this area.\u0000","PeriodicalId":45268,"journal":{"name":"Journal of Global Responsibility","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2023-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138959170","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
ESG and dividend distribution decisions: evidence of moderation by shareholder activism 环境、社会和公司治理与股利分配决策:股东积极性调节的证据
IF 1.6
Journal of Global Responsibility Pub Date : 2023-12-12 DOI: 10.1108/jgr-11-2022-0129
Shailesh Rastogi, Kuldeep Singh
{"title":"ESG and dividend distribution decisions: evidence of moderation by shareholder activism","authors":"Shailesh Rastogi, Kuldeep Singh","doi":"10.1108/jgr-11-2022-0129","DOIUrl":"https://doi.org/10.1108/jgr-11-2022-0129","url":null,"abstract":"\u0000Purpose\u0000Environment, social and governance (ESG) practices and shareholder activism are making significant strides in the decision-making policies and processes for all firms. This study aims to assess the impact of ESG on the dividend payout decisions of firms in India. In addition, it also aims to determine how shareholder activism influences the impact of ESG on dividend distribution decisions.\u0000\u0000\u0000Design/methodology/approach\u0000The authors gather relevant data from 78 non-financial listed Indian firms from 2016 to 2020. This study undertakes longitudinal data analysis, with fixed effects and calculation of robust standard errors. In addition, the slope test is used to examine the effects of the interaction between ESG and shareholder activism.\u0000\u0000\u0000Findings\u0000It is found in the study that not only does ESG positively impact the dividends but also shareholder activism positively impacts the dividend distribution decisions. Surprisingly, the authors see a significant but negative interaction impact of shareholder activism on the positive association of ESG with dividend distribution decisions. In other words, ESG impacts dividend distribution decisions differently at levels of shareholder activism. When shareholder activism is low, ESG positively influences dividend distribution decisions. However, when shareholder activism is high, ESG negatively influences dividend distribution decisions.\u0000\u0000\u0000Practical implications\u0000This result has significant implications for all the stakeholders, including shareholders. A shareholder expecting a dividend could decide correctly through the current study’s findings. In cases of high shareholder activism, investors may skip picking a stock if investors expect high ESG to influence the dividend distribution decisions favourably. On the contrary, investors may choose a stock if shareholder activism is low and all else remains the same.\u0000\u0000\u0000Originality/value\u0000Literature has some evidence of the influence of shareholder activism and ESG (in silos) on the dividend distribution decisions in the firms. This study attempts to contribute by bringing forth the interaction effects of shareholder activism and ESG on dividend distribution decisions.\u0000","PeriodicalId":45268,"journal":{"name":"Journal of Global Responsibility","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138633220","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Effect of board structure on stakeholders’ centric perspective of sustainable corporate world 董事会结构对以利益相关者为中心的可持续企业世界视角的影响
IF 1.6
Journal of Global Responsibility Pub Date : 2023-12-08 DOI: 10.1108/jgr-03-2023-0036
Basit Ali Bhat, Manpreet Kaur Makkar, Nitin Gupta
{"title":"Effect of board structure on stakeholders’ centric perspective of sustainable corporate world","authors":"Basit Ali Bhat, Manpreet Kaur Makkar, Nitin Gupta","doi":"10.1108/jgr-03-2023-0036","DOIUrl":"https://doi.org/10.1108/jgr-03-2023-0036","url":null,"abstract":"\u0000Purpose\u0000Corporate leadership and environmental, social and governance (ESG) performance are closely intertwined, as effective corporate leadership can facilitate the achievement of strong ESG performance. Thus, the purpose of the study is to investigate the impact of corporate board leadership on the ESG performance of listed firms.\u0000\u0000\u0000Design/methodology/approach\u0000The sample has been taken from the listed firms of the Nifty 500 index spanning the period of 10 years from 2012 to 2022. Dynamic panel data estimations are applied through a fixed effect model.\u0000\u0000\u0000Findings\u0000The findings of this study revealed that board size, board independence and board qualification have a significant positive influence on ESG performance. It is evident that good corporate governance practices can positively influence ESG performance by fostering accountability, transparency and ethical behavior, as well as better integrating ESG considerations into their decision-making processes and ensuring that ESG issues are prioritized at the highest levels of management. Further findings also revealed that chief executive officer (CEO) duality has a significant negative relationship with ESG performance, which goes against the belief of stakeholder theory.\u0000\u0000\u0000Social implications\u0000It has practical implications for policymakers, as they can enact new regulations pertaining to the CEO’s position in the organizations to make corporate governance responsible for improved sustainability and ESG performance.\u0000\u0000\u0000Originality/value\u0000There are very few studies analyzing the impact of corporate board structure on ESG performance related to emerging markets. Thus, this study contributes to that literature by using the methodology GMM panel data for the first time as per our knowledge\u0000","PeriodicalId":45268,"journal":{"name":"Journal of Global Responsibility","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2023-12-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138589003","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Buffering negative impact of psychological contract breach on employee voice behavior: the moderating role of globally responsible business leadership 缓冲心理契约违约对员工声音行为的负面影响:全球负责任企业领导力的调节作用
IF 1.6
Journal of Global Responsibility Pub Date : 2023-11-28 DOI: 10.1108/jgr-06-2023-0108
Alice J.M. Tan, Shujuan Xiao, Katie Kaiqi Jiang, Zitong Chen
{"title":"Buffering negative impact of psychological contract breach on employee voice behavior: the moderating role of globally responsible business leadership","authors":"Alice J.M. Tan, Shujuan Xiao, Katie Kaiqi Jiang, Zitong Chen","doi":"10.1108/jgr-06-2023-0108","DOIUrl":"https://doi.org/10.1108/jgr-06-2023-0108","url":null,"abstract":"Purpose This study aims to examine the relationship between employees’ psychological contract breach and two types of voice behavior based on the social exchange theory. Additionally, the study explores the role of globally responsible business leadership in buffering the negative impacts of psychological contract breach on voice. Design/methodology/approach Survey data was collected from Chinese full-time employees and the final sample size is 337. Partial least squares structural equation modeling was used to test the hypotheses. Findings Findings indicate that psychological contract breach (PCB) has a positive and significant impact on employee aggressive voice behavior (AVB), while its relationship with constructive voice behavior (CVB) is not significant. Furthermore, globally responsible business leadership (GRBL) weakens the negative relationship between PCB and CVB, while strengthens the positive relationship between PCB and AVB. Practical implications The findings assist organizations in better recognizing the detrimental consequences of psychological contract breach. Second, the findings serve as a reminder to managers of the benefits of displaying globally responsible business leadership. Third, managers should recognize the complexities of globally responsible business leadership. Originality/value First, this study sheds new light on the impact of PCB on employees’ desirable and undesirable proactive behaviors by investigating how and when psychological contract breach affects two types of voice behavior. Second, the moderating role of GRBL further enriches our understanding of how to buffer negative effects of PCB and the desirable function of GRBL. Third, this study enriches the social exchange theory by investigating whether the leader−employee relationship will compensate for the failure of organization−employee relationship.","PeriodicalId":45268,"journal":{"name":"Journal of Global Responsibility","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139223946","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The impact of environmental, social and governance (ESG) scores on stock market: evidence from G7 countries 环境、社会和治理 (ESG) 分数对股市的影响:七国集团国家的证据
IF 1.6
Journal of Global Responsibility Pub Date : 2023-11-21 DOI: 10.1108/jgr-04-2023-0070
Mustafa Kevser, Mert Baran Tunçel, Samet Gürsoy, Feyyaz Zeren
{"title":"The impact of environmental, social and governance (ESG) scores on stock market: evidence from G7 countries","authors":"Mustafa Kevser, Mert Baran Tunçel, Samet Gürsoy, Feyyaz Zeren","doi":"10.1108/jgr-04-2023-0070","DOIUrl":"https://doi.org/10.1108/jgr-04-2023-0070","url":null,"abstract":"Purpose This study aims to examine the effect of environmental, social and corporate governance (ESG) scores on stock markets for the period from February 2018 to December 2022 for G7 countries. Even though ESG is an established area of investigation, prior research has paid inadequate attention to the nexus of ESG scores and stock markets in G7 (Germany, USA, UK, Italy, France, Japan and Canada) countries. Design/methodology/approach This study covers G7 countries and uses a data set, which includes ESG scores and stock market returns from reporting channels including financial websites, and international indexes, between February 2018 and December 2022. Cross-section dependency and homogeneity tests were used with Konya (2006) panel causality test to investigate the relations of ESG scores and stock markets, and the research also conducted a separate analysis for each sub-dimension. Homogeneity/heterogeneity tests were also carried out in the research. Findings The findings suggest that causality from ESG scores to stock market (DAX) was determined only for Germany. Accordingly, it is understood that German companies have started to implement corporate social responsibility and ESG practices in their management strategies and reporting. These findings offer important implications for those who are considering investing in G7 countries, whether or not to consider ESG scores. Originality/value In this context, the research contributes to the existing literature on the relationships between ESG scores and stock markets, which are seen as a vital tool to meet the expectations of stakeholders.","PeriodicalId":45268,"journal":{"name":"Journal of Global Responsibility","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2023-11-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139251072","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The impact of rural tourism destination attractiveness on tourists’ environmentally responsible behavioral intentions: the mediating role of green self-identity 乡村旅游目的地吸引力对游客环境责任行为意向的影响:绿色自我认同的中介作用
IF 1.6
Journal of Global Responsibility Pub Date : 2023-11-21 DOI: 10.1108/jgr-03-2023-0046
Li Ding, Caifen Jiang
{"title":"The impact of rural tourism destination attractiveness on tourists’ environmentally responsible behavioral intentions: the mediating role of green self-identity","authors":"Li Ding, Caifen Jiang","doi":"10.1108/jgr-03-2023-0046","DOIUrl":"https://doi.org/10.1108/jgr-03-2023-0046","url":null,"abstract":"Purpose This study aims to explore the impact of tourists’ perceptions of two rural destination attractiveness dimensions on tourists’ environmentally responsible behavioral intentions (ERBI). Further, the mediating effects of tourists’ green self-identity on the relationship between the perception of rural destination attractiveness and ERBI are investigated. Design/methodology/approach This study collected survey data from 188 tourists who had visiting experiences in rural attractions located in the Guangdong Province of China. Partial least squares structural equation modeling (PLS-SEM) was used to test the proposed hypotheses. Findings The results found that rural destination specialty fresh food attractiveness perceived by tourists was positively associated with their ERBI. Moreover, tourists’ green self-identity positively mediated the perception of rural destination attractiveness and ERBI. Originality/value This study explains how the tourists’ perceptions of two rural destination attractiveness dimensions influence their ERBI. By exploring the mediating role of tourists’ green self-identity, this study also emphasizes the transforming mechanism from tourists’ perceived experience to their ERBI. The study provides insights into nature-based tourism destination management and sustainability practices.","PeriodicalId":45268,"journal":{"name":"Journal of Global Responsibility","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2023-11-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139253779","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring drivers of ecosystem-based livelihood diversification engagement: experiences from women in agri-based economy in Sri Lanka 探索基于生态系统的生计多样化参与的驱动因素:斯里兰卡农业经济中妇女的经验
Journal of Global Responsibility Pub Date : 2023-11-06 DOI: 10.1108/jgr-03-2023-0047
Vilani Sachitra, Kanchana Hettiarachchi
{"title":"Exploring drivers of ecosystem-based livelihood diversification engagement: experiences from women in agri-based economy in Sri Lanka","authors":"Vilani Sachitra, Kanchana Hettiarachchi","doi":"10.1108/jgr-03-2023-0047","DOIUrl":"https://doi.org/10.1108/jgr-03-2023-0047","url":null,"abstract":"Purpose Ecosystem-based livelihood diversification (ESLD) approaches have been identified as one of the best solutions to alleviate poverty and improve living standards in rural communities in developing nations. This study aims to elucidate the motivations that drive Sri Lankan women in rural agri-based community to adopt ESLD activities. Design/methodology/approach The sustainable livelihood approach (SLA) five pillars were used as a theoretical framework. This study was carried out with women living in farmer families located in Anuradhapura District, Sri Lanka. A purposive sampling technique was used, and semistructured interviews were performed with 46 women in a noncontrived setting. Deductive content analysis approach was used for answering research questions. Findings Making handcrafts using different plants, composting and home gardening are the major sources of ESLD of women in the study areas. Under the SLA factors, human resources include family size, education, vocational training, age and attitude. Social resources like participation in community work, family support received and becoming members in cooperatives encourage the women to partake in ESLD. Nonagriculture natural resources were considered as an incentive to engage in ESLD. Satisfaction with the income generated by the livelihood, other income sources and loans from the informal sector were the vital financial resources. Regarding the physical resources, the respondents were profound with infrastructure, marketplaces, training centers and tools/equipment. Practical implications Knowing the existing ESLD strategies and pointing out the determinant factors affecting women in practicing ESLD activities are unquestionably important in the provision of information to formulate an appropriate strategy for the development of the rural agri-based community. Originality/value Little is known about the ESLD efforts and the extent of adoption of ESLD practices by women in rural communities. The findings based on the SLA framework help to understand what is happening in livelihood diversifications in agri-based community and suggest important implications for the development of ESLD for the future.","PeriodicalId":45268,"journal":{"name":"Journal of Global Responsibility","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135585255","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Global responsible leadership traits and employee sustainable performance in Malaysia: a gender comparative analysis 全球负责任的领导特质和员工可持续绩效在马来西亚:性别比较分析
Journal of Global Responsibility Pub Date : 2023-09-28 DOI: 10.1108/jgr-04-2023-0072
Chee Hua Chin, Siew Chen Sim, Jun Zhou Thong, Ying Sin Chin
{"title":"Global responsible leadership traits and employee sustainable performance in Malaysia: a gender comparative analysis","authors":"Chee Hua Chin, Siew Chen Sim, Jun Zhou Thong, Ying Sin Chin","doi":"10.1108/jgr-04-2023-0072","DOIUrl":"https://doi.org/10.1108/jgr-04-2023-0072","url":null,"abstract":"Purpose This study aims to address existing gaps in the literature and theories by investigating the influence of responsible leadership traits on employees’ sustainable performance (E-SuPer) in the Malaysian service sector. Specifically, the authors focus on three key responsible leadership traits: relationship building, relational governance and sharing orientation. Additionally, the authors explore how these traits interact with leader-member exchange (LMX) and whether gender plays a role in this relationship. Design/methodology/approach A total of 235 usable responses were analysed using partial least squares structural equation modelling. Multi-group analysis (MGA) was employed to examine the moderating impact of gender. Findings The results showed that both relationship building and relational governance significantly affect E-SuPer among organisations in the service industry. LMX was found to be a significant moderating condition influencing the association between responsible leaders’ sharing orientation and E-SuPer. Interestingly, the MGA results suggest that the effect on male employees was greater than on female employees across the relationships examined. The findings suggest that responsible leadership traits are essential for sustainable employee performance, but there is room for improvement in how these traits are perceived by female employees. Social implications The present study contributes to gender equality agenda, supports the sustainable development goals, adds to the growing body of knowledge on the relationship between responsible leadership traits and E-SuPer within one of the most important economic sectors in Malaysia and sheds lights on the moderating effect of LMX. Originality/value This study investigates how responsible leadership traits affect E-SuPer in the service industry, particularly among male and female employees. Moreover, this study is one of the early investigations into the significance of responsible leadership within Malaysian service sector and offers valuable information for industry actors to improve their management approaches.","PeriodicalId":45268,"journal":{"name":"Journal of Global Responsibility","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135342855","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Transformational women leadership: a road to sustainable development goal of women empowerment 变革型妇女领导:实现妇女赋权可持续发展目标之路
Journal of Global Responsibility Pub Date : 2023-09-27 DOI: 10.1108/jgr-04-2023-0053
Dolly Gaur, Kanishka Gupta, Abhinav Pal
{"title":"Transformational women leadership: a road to sustainable development goal of women empowerment","authors":"Dolly Gaur, Kanishka Gupta, Abhinav Pal","doi":"10.1108/jgr-04-2023-0053","DOIUrl":"https://doi.org/10.1108/jgr-04-2023-0053","url":null,"abstract":"Purpose To promote gender equality, world leaders at the UN came up with Sustainable Development Goal 5 (SDG5). It proposes to eliminate discrimination against women by providing them with similar opportunities for reaching leadership positions. Hence, this study aims to examine the contribution made by women transformational leaders to their employees’ performance. The study seeks to emphasize the role played by female leaders in the on-job performance of employees and their mental well-being by encouraging intrinsic motivation among them. Design/methodology/approach For the purpose of data collection, a questionnaire was sent through Google Forms to the employees who had females as their superiors or in the decision-making position. Data from a final sample of 517 respondents was gathered, on which SEM was applied to analyze the direct impact of transformational women’s leadership on employee performance and the indirect impact through the mediation of intrinsic motivation. Findings The study found that by having feminine traits, women are stronger transformational leaders as they encourage individuals to be self-motivated instead of getting stimulated because of some external incentive. Also, such a leadership style ensures better work performance and mentally healthier employees. In addition, transformational women's leadership creates a better work environment by inspiring a teamwork culture instead of individualism. Practical implications The study has implications for not just researchers but other stakeholders as well. The study is useful for organizations as it directs them to hire and promote more women for leadership positions. Also, the results hint that people prefer working for women-led organizations as it will ensure a healthier work atmosphere. Originality/value There are many studies from earlier times related to transformational leadership. However, female leadership and the role it plays for employees have not gotten their fair share of attention. Thus, to the best of the authors’ knowledge, the present work is one of the very few where contributions made by women transformational leaders have been assessed.","PeriodicalId":45268,"journal":{"name":"Journal of Global Responsibility","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135477621","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Reaching out to the bottom of the pyramid to achieve financial inclusion 触及金字塔底层,实现普惠金融
Journal of Global Responsibility Pub Date : 2023-09-13 DOI: 10.1108/jgr-04-2023-0065
Amit Shankar
{"title":"Reaching out to the bottom of the pyramid to achieve financial inclusion","authors":"Amit Shankar","doi":"10.1108/jgr-04-2023-0065","DOIUrl":"https://doi.org/10.1108/jgr-04-2023-0065","url":null,"abstract":"Purpose This study aims to explore the factors influencing the bottom of the pyramid (BOP) consumers’ adoption and usage intention towards mobile payment (m-payment) to achieve financial inclusion and sustainable development goals. Design/methodology/approach A qualitative research design is used to explore the enablers and inhibitors that influence BOP consumers’ m-payment adoption and usage intention. To collect the qualitative responses, semi-structured in-depth interviews with BOP respondents were conducted. The thematic analysis using the text mining technique will be used to analyse qualitative data for exploring the predominant factors affecting m-payment adoption intention and usage. Findings The results suggested awareness, social influences and self-efficacy as crucial enablers and privacy and security risks and vulnerability concerns as crucial inhibitors towards m-payment adoption and usage. Originality/value As a novel contribution to the BOP, financial inclusion, sustainable development goals and m-payment literature, this study unfolds several unknown perceived benefits and perceived sacrifices that influence the BOP consumers’ m-payment adoption intention and usage. The study’s findings help the government and banks formulate and implement strategies to achieve financial inclusion among BOP consumers.","PeriodicalId":45268,"journal":{"name":"Journal of Global Responsibility","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134990274","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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