Nankai Business Review International最新文献

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Research on business model innovation of SMEs in the industrial internet era: building theory from the case of PAYA 工业互联网时代中小企业商业模式创新研究:从支付宝案例构建理论
IF 2.8
Nankai Business Review International Pub Date : 2024-08-28 DOI: 10.1108/nbri-09-2023-0085
Yanmei Xu, Zhenli Bai, Ziqiang Wang, Xia Song, Yanan Zhang, Qiwen Zhang
{"title":"Research on business model innovation of SMEs in the industrial internet era: building theory from the case of PAYA","authors":"Yanmei Xu, Zhenli Bai, Ziqiang Wang, Xia Song, Yanan Zhang, Qiwen Zhang","doi":"10.1108/nbri-09-2023-0085","DOIUrl":"https://doi.org/10.1108/nbri-09-2023-0085","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Aside from grappling with technological advancements, enterprises in the industrial internet era are embracing business model innovation to align with the evolution of the industrial internet. However, a gap persists in the existing research regarding the strategies and methods available to small and medium-sized enterprises (SMEs) for executing business model innovation. Therefore, this paper aims to explore the connotation, characteristics and logic of business model innovation for SMEs in the industrial internet era.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>To explore the business model innovation logic of small and medium-sized enterprises in the era of industrial internet, the paper adopts a longitudinal single-case study approach, with PAYA, a medium-sized enterprise in the electromechanical industry, serving as the subject of research. It systematically analyzes PAYA’s business model innovation, centering on four key elements of the business model: value proposition, value creation, value delivery and value capture.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The study proposes two types of business model innovation, namely, “Migration” and “Expansion”, and explains the logic of business model innovation for SMEs in the industrial internet era: faced with a rapidly changing market environment, entrepreneurs put forward the value proposition through the insight of the market environment, then enterprises conduct technological innovation to support the value creation by their own unique experience and knowledge, and then improve the legitimacy of the market by expanding the influence of market acceptance of the new business model to promote the value delivery, and finally capture the economic value and ecological value.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The types and logic of business model innovation proposed in this paper contribute to supplementing and developing the theory of business model innovation and meanwhile have important reference value for SMEs in the industrial internet era.</p><!--/ Abstract__block -->","PeriodicalId":44958,"journal":{"name":"Nankai Business Review International","volume":"139 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142219364","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Delegation and salary information disclosure strategies of customer acquisition and retention 获取和留住客户的授权和薪酬信息披露策略
IF 2.8
Nankai Business Review International Pub Date : 2024-04-10 DOI: 10.1108/nbri-03-2023-0030
Weiting Wang, Yi Liao, Jiacan Li
{"title":"Delegation and salary information disclosure strategies of customer acquisition and retention","authors":"Weiting Wang, Yi Liao, Jiacan Li","doi":"10.1108/nbri-03-2023-0030","DOIUrl":"https://doi.org/10.1108/nbri-03-2023-0030","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The purpose of this study to improve the efficiency of customer acquisition and retention through the design of salary information disclosure mechanism.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study develops a stylized game-theoretic model of delegating customer acquisition and retention, focusing on how firms choose delegation and wage information disclosure strategy.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results confirm the necessity for enterprises to disclose salary information. When sales agents are risk neutral, firms should choose multi-agent (MA) delegation and disclose their wages. However, when agents are risk averse, firms may disclose the wages of acquisition agents or both agents in MA delegation, depending on the uncertainty of the retention market.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This paper contributes to the literature on delegation of customer acquisition and retention and demonstrates that salary disclosure can be used as a supplement to the incentive mechanism.</p><!--/ Abstract__block -->","PeriodicalId":44958,"journal":{"name":"Nankai Business Review International","volume":"158 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-04-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140584284","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Enhancing word of mouth in the quick service restaurants: role of perceived brand globalness and localness 提升快餐店的口碑:感知品牌全球化和本地化的作用
IF 2.8
Nankai Business Review International Pub Date : 2024-03-11 DOI: 10.1108/nbri-08-2023-0069
Davood Ghorbanzadeh, Atena Rahehagh, Maryam Ghiyasi
{"title":"Enhancing word of mouth in the quick service restaurants: role of perceived brand globalness and localness","authors":"Davood Ghorbanzadeh, Atena Rahehagh, Maryam Ghiyasi","doi":"10.1108/nbri-08-2023-0069","DOIUrl":"https://doi.org/10.1108/nbri-08-2023-0069","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Due to changing consumer thinking patterns and market dynamics, the quick service restaurant (QSR) industry has changed dramatically in the past few years. Considering this, this study aims to examine the influence of perceived brand globalness and perceived brand localness on consumer word of mouth through brand attitude by considering consumer ethnocentrism and perceived brand origin as moderators.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study obtained 750 responses from Turkish consumers through a survey and analyzed the data using the maximum-likelihood estimation technique with structural equation modeling.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>This study discovered that perceived brand globalness and perceived brand localness are critical components that drive brand attitude, influencing consumers' WOM toward global and local QSR brands. Similarly, perceived brand globalness and perceived brand localness are important brand attributes influencing consumer WOM. Importantly, this study found the significant effects of perceived brand origin on brand attitude mainly toward perceived local brands compared to global QSR brands. Although this study did not uncover the influence of consumer ethnocentrism as expected. However, these insights may assist global and local managers to rethink their strategies toward Turkish consumer settings.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>This study was conducted exclusively in Turkey. However, additional studies in other countries, such as the comparative Asian versus European consumers' perspectives, may be considered to generalize the findings.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>This study provides recommendations to global and local managers to support them in designing and executing several brand positioning strategies in the QSR industry.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This novel study contributes to the accessibility diagnostic theory and signaling theory by examining consumers' perceptions of local and global brands.</p><!--/ Abstract__block -->","PeriodicalId":44958,"journal":{"name":"Nankai Business Review International","volume":"11 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140057468","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Can stakeholders’ attention to innovation promote corporate innovation? 利益相关者对创新的关注能否促进企业创新?
IF 2.8
Nankai Business Review International Pub Date : 2024-02-13 DOI: 10.1108/nbri-09-2023-0079
Haixia Yang, Hongbo Pan
{"title":"Can stakeholders’ attention to innovation promote corporate innovation?","authors":"Haixia Yang, Hongbo Pan","doi":"10.1108/nbri-09-2023-0079","DOIUrl":"https://doi.org/10.1108/nbri-09-2023-0079","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Given the significance of innovation in enabling firms to maintain a long-term competitive edge and secure excess profits, this paper aims to investigate whether and how stakeholders’ attention to innovation (SATI) influences corporate innovation.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This paper introduces a novel variable, SATI, which is achieved by segmenting stakeholders’ attention into two categories: attention to innovation and attention to other facets, using textual analysis methods. Subsequently, this paper empirically examines the influence of SATI on corporate innovation.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>This paper finds that SATI positively affects corporate innovation input, and the result remains true after addressing possible endogeneity issues using instrumental variable regression. Furthermore, the positive effect of SATI on corporate innovation is stronger in firms facing greater financing constraints, thus verifying the financing constraints hypothesis. The positive effect is also stronger in firms with lower risk-taking levels, thus confirming the innovation failure tolerance hypothesis. Further analysis suggests that SATI increases both corporate innovation output and efficiency, thus ruling out the catering hypothesis.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This paper highlights the importance of SATI in driving corporate innovation. It enriches the literature on the repercussions of stakeholders’ attention and determinants of corporate innovation. In addition, it provides practical suggestions for further implementing China’s national innovation-driven development strategy.</p><!--/ Abstract__block -->","PeriodicalId":44958,"journal":{"name":"Nankai Business Review International","volume":"17 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139759937","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Innovation in finance: a bibliometric and content-analysis study 金融创新:文献计量与内容分析研究
IF 2.8
Nankai Business Review International Pub Date : 2024-01-10 DOI: 10.1108/nbri-08-2023-0071
E. Firmansyah, Masairol Masri, Muhammad Anshari, Mohd Hairul Azrin Besar
{"title":"Innovation in finance: a bibliometric and content-analysis study","authors":"E. Firmansyah, Masairol Masri, Muhammad Anshari, Mohd Hairul Azrin Besar","doi":"10.1108/nbri-08-2023-0071","DOIUrl":"https://doi.org/10.1108/nbri-08-2023-0071","url":null,"abstract":"\u0000Purpose\u0000Finance continuously evolves as the technological innovation progresses in the society. Numerous prior studies have discussed emerging financial services due to this innovation. However, limited scholarly work has evaluated the trends and state of the art of financial innovation. Therefore, this study aims to review recent literature on financial innovation by using a bibliometric and content-analysis approach.\u0000\u0000\u0000Design/methodology/approach\u0000Documents for this study are sampled from financial innovation, a journal focusing on recent innovations in finance. A total of 354 peer-reviewed articles published in eight years (2015–2022) are first examined and mapped using the bibliometrix package in RStudio software. Furthermore, content analysis was performed to investigate the adopted research methods and types, and produce directions for future studies.\u0000\u0000\u0000Findings\u0000The trend of financial innovation research kept increasing, with China as the leader in publication quantity, affiliation productivity and paper citation acquisition. Topics related to “FinTech,” “Bitcoin” and “Covid-19” have been the most discussed topics by financial innovation researchers. FinTech and Bitcoin studies are expected to grow in emerging countries like China, India and Pakistan. The study also indicates that most financial innovation studies use quantitative research methods and are categorized as empirical papers.\u0000\u0000\u0000Originality/value\u0000This study contributes to the finance literature by comprehensively evaluating current research on financial innovation using one specific journal in the field. Also, this study examines financial innovation literature using different approaches from previous bibliometric financial innovation studies.\u0000","PeriodicalId":44958,"journal":{"name":"Nankai Business Review International","volume":"65 16","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139441097","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The effect of referral tasks on customers’ referral likelihood on social platforms 转介任务对社交平台上客户转介可能性的影响
IF 2.8
Nankai Business Review International Pub Date : 2024-01-10 DOI: 10.1108/nbri-03-2023-0027
Sai Ma, Qinghong Xie, Jiaxin Wang, Jingjing Dong
{"title":"The effect of referral tasks on customers’ referral likelihood on social platforms","authors":"Sai Ma, Qinghong Xie, Jiaxin Wang, Jingjing Dong","doi":"10.1108/nbri-03-2023-0027","DOIUrl":"https://doi.org/10.1108/nbri-03-2023-0027","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Customer referral programs (CRPs) are popular; however, they often generate low referral rates. The authors propose that certain CRP referral tasks may hinder consumers’ referral likelihood. This study aims to explore the effects of referral tasks (communication content and approach) on customers’ referral likelihood on social platforms and the role of self-construal.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study establishes a theoretical model based on online social platforms and conducts three scenario-based experiments. The authors obtain data from consumers on Sojump platform and test the hypotheses using analysis of variance (ANOVA) analysis and mediation analysis in SPSS. The valid sample sizes for these three experiments are 288, 203 and 214, respectively.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Three experimental studies indicate that communication content and approach have a significant effect on referral likelihood. Furthermore, the effect of communication content on referral likelihood depends on the communication approach. Self-construal plays a moderating role in the effect of communication content and approach on perceived social costs.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>CRPs typically involve tasks and rewards; consumers are asked to complete a referral task and then receive a reward. Both tasks and rewards can affect an individual’s willingness to participate; however, existing studies on CRP focus primarily on the reward component. To the best of the authors’ knowledge, this is the first study to systematically investigate the role of referral tasks (communication content and approach) in CRPs. The authors extend the related research by examining the impact of referral tasks on consumers’ willingness to recommend. In addition, this study introduces self-construal into CRPs research.</p><!--/ Abstract__block -->","PeriodicalId":44958,"journal":{"name":"Nankai Business Review International","volume":"256 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139410548","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Deregulation of short-selling and green innovation of enterprises: quasi-natural experiment of margin trading policy 放松卖空管制与企业绿色创新:保证金交易政策的准自然实验
IF 2.8
Nankai Business Review International Pub Date : 2023-12-22 DOI: 10.1108/nbri-06-2023-0054
Xiuying Chen, Jiahong Zhu, Sheng Liu
{"title":"Deregulation of short-selling and green innovation of enterprises: quasi-natural experiment of margin trading policy","authors":"Xiuying Chen, Jiahong Zhu, Sheng Liu","doi":"10.1108/nbri-06-2023-0054","DOIUrl":"https://doi.org/10.1108/nbri-06-2023-0054","url":null,"abstract":"\u0000Purpose\u0000The reform and opening-up of capital market is valued for promoting sustainable development, while its impact presented as the form of deregulation of short-selling on the green innovation of enterprises in developing countries remains unclear. The purpose of this study is to outline the significance of gradual reform of financial markets in developing countries for low-carbon transformation and provide implications for achieving carbon peaking and carbon neutrality goals.\u0000\u0000\u0000Design/methodology/approach\u0000Based on the green subdivided patent data and financial data of China’s A-share listed companies, this paper takes the implementation of securities margin trading program as a quasi-natural experiment and applies the difference-in-differences (DID) model to examine the impact of deregulation of short-selling constraints on the enterprises’ green transformation.\u0000\u0000\u0000Findings\u0000The findings reveal that the initiating securities margin trading program significantly enhances the green innovation performance of enterprises. These findings are valid after performing a series of robustness tests such as the parallel trend test, the placebo test and the methods to exclude other policy interference. Mechanism analyses demonstrate a two-faceted effect of the securities margin trading program on the green innovation of enterprises, in which short-selling policy increases the pressure on capital market deregulation and meanwhile induces the environmental protection investment. The heterogeneity results demonstrate that the impulsive effect imposed by securities margin trading program is more significant in experimental group samples with characteristics of lower financing constraints, belonging to heavy polluting industries and possessing better environmental supervision capability.\u0000\u0000\u0000Originality/value\u0000First, previous studies have focused on the impact of financial policies implemented by banking institutions on the green innovation of enterprises, but few literatures have explored the validity of relaxing short-selling restrictions or opening the capital market in the field of enterprise’s green transformation in developing country. From the view of securities market reform, this paper broadens the incentive and supervision effects of the relaxation of short-selling control on enterprise’s green innovation performance after the implementation of securities financing and securities lending policy in China’s capital market. Second, previous studies have explored the impact of command-and-control environmental regulations, as well as market-incentivized environmental regulations such as green finance, low-carbon pilots and environmental tax reform, on the green transition of enterprises. Recently the role of the securities market in the green development of enterprises has received more attention in academia. The pilot of margin financing and securities lending is essentially a market-incentivized regulatory tool, but there is few in-depth research on how i","PeriodicalId":44958,"journal":{"name":"Nankai Business Review International","volume":"52 21","pages":""},"PeriodicalIF":2.8,"publicationDate":"2023-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138946262","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Pay equity perceptions and pay disclosure preferences: the moderating role of pay transparency 薪酬公平观念与薪酬披露偏好:薪酬透明度的调节作用
IF 2.8
Nankai Business Review International Pub Date : 2023-12-20 DOI: 10.1108/nbri-06-2023-0052
Ormonde Cragun, Jason Kautz, Lin Xiu
{"title":"Pay equity perceptions and pay disclosure preferences: the moderating role of pay transparency","authors":"Ormonde Cragun, Jason Kautz, Lin Xiu","doi":"10.1108/nbri-06-2023-0052","DOIUrl":"https://doi.org/10.1108/nbri-06-2023-0052","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to explore how individual-level and organizational-level factors interact to influence pay information (PI) seeking and PI sharing preferences in PI conversations (i.e. the face-to-face communications context). The authors examine how an individual’s judgment of their pay relative to others – or pay equity perception – affects their PI seeking and PI sharing preferences and how those relationships are affected by organizationally created pay transparency policies and pay transparency practices.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Using a 2 × 2 × 2 experimental design on the MTurk platform, the authors used a scenario-based prompt method to manipulate employee perceptions of pay equity and organizational pay transparency and tested those effects on employee pay disclosure preferences. The authors consider both pay policy and pay practice dimensions of pay transparency and both PI seeking and PI sharing dimensions of pay disclosure preferences. The final sample had 597 participants.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The authors find employees’ pay equity perceptions are negatively related to PI seeking behaviors and are even more so when organizations have restrictive pay transparency policies. Also, both pay transparency policy and pay transparency practice increase PI sharing preferences.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The authors provide insight into how individual perceptions drive pay disclosure motivations and the role of organizational policy and practice in influencing pay disclosure preferences within PI conversations. The authors provide insight into the antecedents that shape pay disclosure preferences, which lead to a both PI conversations among coworkers and an increase in one’s pay understanding. This study shows the contextual nature of PI seeking and PI sharing preferences, which are a motivational antecedent to pay-related sensemaking behaviors.</p><!--/ Abstract__block -->","PeriodicalId":44958,"journal":{"name":"Nankai Business Review International","volume":"10 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2023-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138741770","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Customers’ adoption of multiple platforms and retailers’ channel performance: evidence from Chinese fast-food industry 顾客采用多种平台与零售商的渠道绩效:来自中式快餐业的证据
IF 2.8
Nankai Business Review International Pub Date : 2023-11-29 DOI: 10.1108/nbri-01-2023-0008
Peiqi Jiang, Sha Zhang
{"title":"Customers’ adoption of multiple platforms and retailers’ channel performance: evidence from Chinese fast-food industry","authors":"Peiqi Jiang, Sha Zhang","doi":"10.1108/nbri-01-2023-0008","DOIUrl":"https://doi.org/10.1108/nbri-01-2023-0008","url":null,"abstract":"Purpose Retailers are increasingly adding multiple platform apps. For instance, Hilton Hotel is listed on booking.com, Expedia and TripAdvisor. The purpose of this study is to examine whether and how the adoption of a second homogenous mobile platform app by new and existing consumers affects their purchasing behavior in both the original app and the overall platform apps. Design/methodology/approach With 604,864 unique data from a Chinese fast-food company, which sequentially add three food delivery platforms, this paper explores the influence of a second homogeneous mobile platform app adoption on consumer purchase frequency, order size and spending. Findings The results of the log-linear regression model show that multiplatform consumers are more profitable than single-platform consumers. For both existing and new consumers, multiplatform adoption would increase purchase frequency, decrease order size and increase total spending with the retailer. However, for existing consumers, multiplatform adopters are more likely to buy less frequently, spend less per order and have lower total spending in the original platform app. Research limitations/implications This paper contributes to platform addition and multichannel literature by empirically finding that multiplatform adopters, both new and existing consumers, are more profitable than single-platform consumers. Managerially, the results suggest that companies should not hesitate to add multiple platforms and should encourage consumers to use multiple mobile apps. Originality/value First, this study examines the multiplatform addition effect on both new and existing consumers, which has not been discussed yet. Second, this study contributes to multichannel literature by finding that multiplatform consumers are more profitable than single-platform consumers. Third, unlike Rong et al. (2021), this study supports that channel capability theory is still valid in the homogenous mobile-to-mobile channel expansion context.","PeriodicalId":44958,"journal":{"name":"Nankai Business Review International","volume":"177 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2023-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139209727","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Human-related lean practices for manufacturing SMEs’ lean transformation: a systematic literature review 以人为本的精益实践对制造业中小企业精益转型的影响:系统文献综述
Nankai Business Review International Pub Date : 2023-10-23 DOI: 10.1108/nbri-09-2022-0087
Nagamani Subramanian, Suresh M., John William A.
{"title":"Human-related lean practices for manufacturing SMEs’ lean transformation: a systematic literature review","authors":"Nagamani Subramanian, Suresh M., John William A.","doi":"10.1108/nbri-09-2022-0087","DOIUrl":"https://doi.org/10.1108/nbri-09-2022-0087","url":null,"abstract":"Purpose Demanding and highly competitive business environment has stimulated small and medium enterprises (SMEs) to restructure their manufacturing practices. Lean manufacturing (LM), a comprehensive alternative, is now being adopted, notably by manufacturing organizations, to increase business effectiveness and performance through a variety of lean approaches. Lean implementation, however, ran into a number of difficulties, which showed that non-technical factors such as human-related practices must also be integrated if lean is to be successful. This study aims to examine a thorough overview of the various human-related lean practices (HRLP) mentioned in recent literature and to determine which of them is more pertinent to a successful LM implementation in SMEs. Design/methodology/approach A total of 193 publications published in 45 journals between 2013 and 2023 and based on the 4 reputable publishers, namely, Science Direct, Emerald Online, Taylor and Francis and Springer Link, were gathered based on a systematic literature review of peer-reviewed journal articles in LM. Findings The amount of research on human resource management and lean management that has been conducted has increased dramatically during the past few years. The outcome of this study will offer a thorough analysis of soft lean practices found in the LM literature that manufacturing SMEs should take into account while implementing lean. Research limitations/implications The scope of this research is restricted to a survey of scholarly works using the terms “Lean manufacturing” or “Lean production” as well as “human” or “people” or “soft-lean practices” in the title. Furthermore, only works published in scholarly publications that have undergone peer review were included. Also, due to the authors’ linguistic restrictions, only English articles were used. The HRLP linked to a smooth lean transition are described in this research. Thus, it can be used to assist the production and human resource departments in raising an organization’s long-term performance. Originality/value The study gives researchers a better grasp of the direction the subject is taking and what gaps still exist, which aids them in focusing their research on HRLP in small- and medium-sized businesses.","PeriodicalId":44958,"journal":{"name":"Nankai Business Review International","volume":"370 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135365868","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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