Southern African Business Review最新文献_第6页

The South African Government Vehicle Fleet must be Local 南非政府车队必须是本地的

IF 0.6

Southern African Business Review Pub Date : 2019-05-16 DOI: 10.25159/1998-8125/4974

J. Rossouw, L. Weyer

{"title":"The South African Government Vehicle Fleet must be Local","authors":"J. Rossouw, L. Weyer","doi":"10.25159/1998-8125/4974","DOIUrl":"https://doi.org/10.25159/1998-8125/4974","url":null,"abstract":"South Africa is fast approaching a “fiscal cliff” owing to rising government expenditure on civil service remuneration, social security grants and interest payments on government debt. The fiscal cliff is defined as the point where civil service remuneration, social security grants and interest payments on government debt account for 100 per cent of government tax revenue. Currently these three items account for some 70 per cent of the government’s tax revenue. The South African government has already increased the value-added tax (VAT) rate from 14 per cent to 15 per cent, but a reduction in government expenditure must also be considered to avert the fiscal cliff. Unnecessary government expenditure must, therefore, be identified and eradicated. One example where savings can be recorded is expenditure on imported vehicles purchased for the government vehicle fleet at central and provincial government level. These vehicles can easily be substituted by the purchase of locally-produced vehicles. Research in this paper shows that a policy of exclusive purchases of locally-produced vehicles for the government fleet at central and provincial government level would (based on 2017-figures) lead to fiscal relief, higher employment in the automotive manufacturing sector and a once-off positive economic growth impact for the South African economy. This matter has also found some support amongst members of Parliament.","PeriodicalId":44582,"journal":{"name":"Southern African Business Review","volume":null,"pages":null},"PeriodicalIF":0.6,"publicationDate":"2019-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85144914","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A Note on the Phillips Curve in South African and other Text Books 关于南非和其他教科书中的菲利普斯曲线的注释

IF 0.6

Southern African Business Review Pub Date : 2019-04-17 DOI: 10.25159/1998-8125/5565

J. Forder

引用次数: 0

Advances in the corporate governance practices of Johannesburg Stock Exchange companies 约翰内斯堡证券交易所公司治理实践的进展

IF 0.6

Southern African Business Review Pub Date : 2019-03-27 DOI: 10.25159/1998-8125/6044

Nadia Mans-Kemp, Pierre D. Erasmus, S. Viviers

引用次数: 6

The role of financial literacy and advice in financial decision making 财务知识和建议在财务决策中的作用

IF 0.6

Southern African Business Review Pub Date : 2019-03-27 DOI: 10.25159/1998-8125/6057

Michelle Reyers

{"title":"The role of financial literacy and advice in financial decision making","authors":"Michelle Reyers","doi":"10.25159/1998-8125/6057","DOIUrl":"https://doi.org/10.25159/1998-8125/6057","url":null,"abstract":"Financial decision making is complex and individuals either need to have the financial knowledge to make the correct decisions, or they need to ask for advice from experts. However, there are two key questions pertaining to financial advice. Firstly, do financially unsophisticated individuals know that they need advice, and do they therefore ask for assistance? Secondly, if they do ask for advice, are financially unsophisticated individuals able to assess the quality of the advice received? A growing body of research is focused on determining to what extent financial advice can act as a substitute for low levels of financial literacy. To date, studies have found conflicting results. This study used data from a national survey of South Africans to determine whether advice could substitute for low levels of financial sophistication. Additionally, the quality of advice in preretirement cash-out decisions was assessed using survey data collected at a university. The results indicate that professional financial advice complements financial literacy, while advice from other sources could substitute for low levels of financial sophistication. Furthermore, the study found that with respect to pre-retirement cash-out decisions, financially unsophisticated individuals followed advice from human resources departments or fund administrators and received quality advice.","PeriodicalId":44582,"journal":{"name":"Southern African Business Review","volume":null,"pages":null},"PeriodicalIF":0.6,"publicationDate":"2019-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80194532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 5

Customer satisfaction and complaint behaviour: The case of small custom-made clothing businesses 顾客满意度与投诉行为:以小型服装定制企业为例

IF 0.6

Southern African Business Review Pub Date : 2019-03-27 DOI: 10.25159/1998-8125/6049

MM Makopo, H. M. Klerk, Suné Donoghue

{"title":"Customer satisfaction and complaint behaviour: The case of small custom-made clothing businesses","authors":"MM Makopo, H. M. Klerk, Suné Donoghue","doi":"10.25159/1998-8125/6049","DOIUrl":"https://doi.org/10.25159/1998-8125/6049","url":null,"abstract":"Small and medium enterprises are increasingly considered as playing an important role in the economy of many countries, including South Africa. Unfortunately, home-based businesses in particular, such as most of the custom-made clothing businesses, are exhibiting high failure rates. The purpose of this study was to explore female customers’ satisfaction/ dissatisfaction with the quality of custom-made clothes, the accompanying emotions resulting from the dissatisfaction and their coping strategies in the form of complaint behaviour. A survey-based research design was followed. The sample consisted of 209 females older than 18 years, residing in Tshwane, South Africa, who had had custom-made clothes made by small urban-based custom-made clothing businesses during the previous 12 months. Customers in this study had high expectations for most performance features of the custom-made garments, especially the sensory and emotional performance features, with which they were ultimately not as satisfied as they had expected to be. Most of them blamed the business for the dissatisfaction. They did, however, not contact the business to complain but rather told others about the experience and decided no longer to support the business. They also experienced high levels of negative emotions such as disappointment, frustration and sadness. The results have implications for small custom made clothing businesses.","PeriodicalId":44582,"journal":{"name":"Southern African Business Review","volume":null,"pages":null},"PeriodicalIF":0.6,"publicationDate":"2019-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78677928","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Incorporating the dimensions of sustainability into information systems projects 将可持续性的维度纳入信息系统项目

IF 0.6

Southern African Business Review Pub Date : 2019-03-27 DOI: 10.25159/1998-8125/6062

N. Joseph, C. Marnewick

引用次数: 1

Board diversity and sustainability performance 董事会多样性和可持续发展绩效

IF 0.6

Southern African Business Review Pub Date : 2019-03-27 DOI: 10.25159/1998-8125/6046

A. Oosthuizen, S. Lahner

{"title":"Board diversity and sustainability performance","authors":"A. Oosthuizen, S. Lahner","doi":"10.25159/1998-8125/6046","DOIUrl":"https://doi.org/10.25159/1998-8125/6046","url":null,"abstract":"The purpose to this study was to describe and explore the difference in the board composition and characteristics of sustainability performing companies compared with other companies in terms of gender, ethnicity, and affiliation, uniquely, the inclusion of directors from a non-business background. This exploratory study used a cross-sectional design in the form of a quantitative comparative analysis, and a longitudinal design in the form of a trend analysis to compare the differences in board composition between a sample of sustainability performing companies and a sample of other companies listed on the FTSE/JSE All Share Index between 2004 and 2010. Inclusion on the Social Responsibility Investment (SRI) Index was used as a proxy for sustainability performance. 13The study provided support that director background as a board attribute may be linked to overall sustainability performance. It further provided insight into who board members should be, namely non-executive directors with non-business backgrounds. 14The findings of this study suggest that the nomination committees of companies wanting to improve sustainability performance should consider the recruitment and appointment of non-executive directors from non-business backgrounds on to their boards. The study provides grounds for further empirical studies on the causal relationship between board compositions and sustainability performance","PeriodicalId":44582,"journal":{"name":"Southern African Business Review","volume":null,"pages":null},"PeriodicalIF":0.6,"publicationDate":"2019-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85209524","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Relationship intention and satisfaction as predictors of wholesale and retail customers’ loyalty towards their training providers 关系意向和满意度作为批发和零售客户对培训提供者忠诚度的预测因子

IF 0.6

Southern African Business Review Pub Date : 2019-03-27 DOI: 10.25159/1998-8125/6042

C. Pelser, P. Mostert

{"title":"Relationship intention and satisfaction as predictors of wholesale and retail customers’ loyalty towards their training providers","authors":"C. Pelser, P. Mostert","doi":"10.25159/1998-8125/6042","DOIUrl":"https://doi.org/10.25159/1998-8125/6042","url":null,"abstract":"It is not surprising that service providers are increasingly attempting to establish customer loyalty as competition intensifies in service industries. Building long-term relationships and satisfying customer expectations could be an effective strategy to follow according to research that suggests strong relationships between customer relationships, customer satisfaction and customer loyalty. However, some researchers suggest that service providers should direct their marketing efforts only towards customers who have relationship intentions. It is thus essential for service providers to consider customers’ relationship intentions and satisfaction when drafting strategies aimed at building customer loyalty. The purpose of this study was to determine the extent to which relationship intention and satisfaction predict customer loyalty within the wholesale and retail training sectors. Data were gathered from 185 wholesale and retail skills development decision-makers located across South Africa, who were involved in the selection of their organisations’ training providers. Using hierarchical multiple regression analysis, the fi ndings indicate that relationship intention and satisfaction significantly predict customer loyalty towards wholesale and retail training providers. Wholesale and retail training providers thus need to understand that establishing customer loyalty depends on their ability to develop strong relationships with customers who are receptive to relationship marketing efforts, and to ensure that these customers’ needs are met.","PeriodicalId":44582,"journal":{"name":"Southern African Business Review","volume":null,"pages":null},"PeriodicalIF":0.6,"publicationDate":"2019-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77058964","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 4

Supply chain risks and smallholder fresh produce farmers in the Gauteng province of South Africa 南非豪登省的供应链风险和小农户的新鲜农产品

IF 0.6

Southern African Business Review Pub Date : 2019-03-27 DOI: 10.25159/1998-8125/6051

André Louw, D. Jordaan

{"title":"Supply chain risks and smallholder fresh produce farmers in the Gauteng province of South Africa","authors":"André Louw, D. Jordaan","doi":"10.25159/1998-8125/6051","DOIUrl":"https://doi.org/10.25159/1998-8125/6051","url":null,"abstract":"A survey of 52 smallholder fresh produce farmers was conducted in the Gauteng province of South Africa to grasp how risk and its management affect the mainstreaming of smallholder farmers into formal, high-value markets. The study employed a supply chain analysis approach, which focused on the functions and risks that occur along the fresh produce chain. The results highlight the risks that impede the participation of smallholder farmers in formal, high-value chains. At the production level, risk is prominent from input procurement through to the post-harvest stage of the chains. At the retail and consumption level, risks are linked to the adherence to quality and quantity standards, including prescribed packaging, grading, labelling and traceability and transport requirements. As a result of these risks across the formal chain, smallholder farmers often resort to distributing their products in low-value informal markets. The consequence is that smallholder farmers tend to remain trapped in poverty, in part, because of their risk appetites and their ability to bear risk. 8Further research is required in the areas pertaining to smallholder farmers’ risk appetite and risk-bearing ability and mechanisms to deal with the particular risks in the value chain that impede their all-round ability to escape the “smallholder dilemma”.","PeriodicalId":44582,"journal":{"name":"Southern African Business Review","volume":null,"pages":null},"PeriodicalIF":0.6,"publicationDate":"2019-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91388250","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 11

A transformational leadership model for managing change and transformation linked to diversification investments 一个变革型领导模型，用于管理与多元化投资相关的变革和转型

IF 0.6

Southern African Business Review Pub Date : 2019-03-27 DOI: 10.25159/1998-8125/6058

B. Okanga, A. Drotskie

{"title":"A transformational leadership model for managing change and transformation linked to diversification investments","authors":"B. Okanga, A. Drotskie","doi":"10.25159/1998-8125/6058","DOIUrl":"https://doi.org/10.25159/1998-8125/6058","url":null,"abstract":"Owing to its relationship with change and transformation, transformational leadership theory should be relevant to managing change and transformation linked to diversification investments. However, the question of what model of transformational leadership would be appropriate for managing change and transformation linked to diversification investments has not been addressed. The purpose of this research was to explore managers’ perceptions of the links between transformational leadership and diversification strategies. Using a qualitative research method, this study provides a critical analysis of the transformational leadership theories and triangulation with the behaviours of 30 purposively sampled managers from ten firms involved in different diversification activities. The aim of this was to determine the most appropriate transformational leadership model for managing change and transformation linked to diversification investments. Besides the degree of industry predictability and certainty, the findings echoed the reasoning in the full-range transformational leadership theory that a continuum of transformational-transactional leadership behaviours enhances effective management of diversification-related changes and transformation. However, no similar transformational leadership model was found to have been adopted by prior studies or enterprises engaged in different diversification activities. The study should fi ll this gap by identifying a new transformational leadership theory that links the full-range transformational leadership theory to Ansoff’s model for diversification and growth improvement strategies.","PeriodicalId":44582,"journal":{"name":"Southern African Business Review","volume":null,"pages":null},"PeriodicalIF":0.6,"publicationDate":"2019-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83849464","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2