Proceedings of the 31st annual ACM SIGUCCS fall conference最新文献

The evolution of the electronic campus: from a communication system to an educational delivery system 电子校园的演变:从通信系统到教育传递系统

Proceedings of the 31st annual ACM SIGUCCS fall conference Pub Date : 2003-09-21 DOI: 10.1145/947469.947488

Jon T. Rickman, K. Todd, Tabatha Verbick, Merlin Miller

{"title":"The evolution of the electronic campus: from a communication system to an educational delivery system","authors":"Jon T. Rickman, K. Todd, Tabatha Verbick, Merlin Miller","doi":"10.1145/947469.947488","DOIUrl":"https://doi.org/10.1145/947469.947488","url":null,"abstract":"In 1987, Northwest Missouri State University implemented the first comprehensive networked campus in the nation at a public university in an effort to prepare its faculty, staff and more than 6,000 students for the emerging information-driven society. Northwest's Electronic Campus Program, which was heralded by the Washington Post[1] and USA Today[2] as innovative and exigent, provided networked computing stations in every residence hall room, faculty office and administrative office. In 1997, Northwest also began issuing a personal notebook computer to all of its faculty members and added electronic classrooms with audio and video projection systems. Since its inception 16 years ago, Northwest's Electronic Campus has evolved from an academic system with high capacity communication structures to a complex educational delivery system that has truly become an integral part of the university's daily living and learning experience. Moreover, that evolution has been filled with all the joys and headaches associated with the growing pains of nurturing and watching an infant develop into a rambunctious teenager. Northwest's Information Systems has had the responsibility of parenting this digital entity to help it cope with new and increasingly greater information and technology demands. These demands include, but are not limited to, the support for online degrees and courses in cooperation with the Center for Information Technology in Education. In this paper, the authors will discuss that development-its past, present and future-along with the costs of rearing such an entity, and how Information Systems is helping Northwest's Electronic Campus master the many technological challenges of the twenty-first century.","PeriodicalId":445668,"journal":{"name":"Proceedings of the 31st annual ACM SIGUCCS fall conference","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122012647","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 6

WebDAV: what it is, what it does, why you need it WebDAV:它是什么，它做什么，你为什么需要它

Proceedings of the 31st annual ACM SIGUCCS fall conference Pub Date : 2003-09-21 DOI: 10.1145/947469.947535

Luis O. Hernández, Mahmoud Pegah

{"title":"WebDAV: what it is, what it does, why you need it","authors":"Luis O. Hernández, Mahmoud Pegah","doi":"10.1145/947469.947535","DOIUrl":"https://doi.org/10.1145/947469.947535","url":null,"abstract":"Legacy network file services such as NFS, SMB/CIFS, and AFP changed the way we worked. File services running on cross-platform networks allowed us to save our files on remote systems and changed the way we exchanged files with each other. Web technology changed our lives and the way we work again. In the fall of 2002, due to the demand for a web integrated network file service with powerful content management capabilities, we are offering WebDAV (Web-based Distributed Authoring and Versioning) service in our instructional computer laboratories at Ringling School of Art and Design. WebDAV is a set of extensions to HTTP (the protocol that drives the web), which allows users to collaborate with each other to edit and manage files on web servers across the network.WebDAV allows our institution to host a shared file space for each course. Students in a course can access the shared space for collaboration with the instructor and other students in the same course. Access to the WebDAV share is seamless by incorporating LDAP (Lightweight Directory Access Protocol) into the system to maintain single sign-on.In our implementation, we have integrated the Apache web server, Apache extensions for WebDAV and the LDAP based meta-directory model for user authentication information. Furthermore, we have implemented a Perl script, which runs every hour to monitor WebDAV storage usage and triggers alarms for any disk quota breach.In this technical report, we will share our framework, tips and tricks we learned from our deployment of WebDAV with our colleagues. We will explain how legacy network file services can be strengthened by providing WebDAV service on both the Windows and Unix platforms. Furthermore, we will discuss the issues we had to address and the lessons we learned during and after the deployment process.","PeriodicalId":445668,"journal":{"name":"Proceedings of the 31st annual ACM SIGUCCS fall conference","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129186670","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 8

Teaching with technology, setting an example 科技教学，以身作则

Proceedings of the 31st annual ACM SIGUCCS fall conference Pub Date : 2003-09-21 DOI: 10.1145/947469.947523

Trevor M. Murphy, Mika Hirai

{"title":"Teaching with technology, setting an example","authors":"Trevor M. Murphy, Mika Hirai","doi":"10.1145/947469.947523","DOIUrl":"https://doi.org/10.1145/947469.947523","url":null,"abstract":"Providing instructional technology support for faculty requires a range of skills, from knowledge of software and hardware, to an ability to communicate, teach workshops, and relate to faculty. Teaching experience is advantageous for the instructional technology specialist in that it can be used to extend discussions of technology to the meaningful use of the technology in the classroom. For these discussions to have authenticity, the technology specialist needs to have classroom teaching experience using software in a technology-equipped classroom. Unfortunately, for the instructional technology specialist, this experience is usually limited to brief workshops, and increasingly, one on one instruction with faculty.Two Instructional Technology Specialists from Williams College team-taught a four-week long Williams College Winter Study course for college students called \"Teaching with Technology.\" The course focused on creating learning modules using Macromedia Flash and Dreamweaver, Apple iMovie, and Adobe Photoshop. The course also covered copyright, pedagogy, and accessibility, and made use of a course management system. The shift in perspective for the instructors from supporting the use of technology in the classroom to actively teaching with technology helped the instructors realize the pedagogical potential of electronic classroom tools. In addition, the students demonstrated thoughtful use of the software for teaching, and a regard for copyright and accessibility. Together the students and instructors explored a range of topics relating to the use of technology in the classroom.In their roles as Instructional Technology Specialists, the instructors advise faculty on the use of technology in the classroom. By teaching the course, the instructors applied and tested their own advice and set an example of how technology can be integrated into a curriculum. This paper covers some of the insights that the authors gained from teaching the course.","PeriodicalId":445668,"journal":{"name":"Proceedings of the 31st annual ACM SIGUCCS fall conference","volume":"92 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116264347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 4

The SNet model: access, security and e-services for students SNet模式:为学生提供访问、安全性和电子服务

Proceedings of the 31st annual ACM SIGUCCS fall conference Pub Date : 2003-09-21 DOI: 10.1145/947469.947518

Anand Padmanabhan

引用次数: 2

Deep in the heart of client services: it's not just about hardware and software 客户服务的核心:不仅仅是硬件和软件

Proceedings of the 31st annual ACM SIGUCCS fall conference Pub Date : 2003-09-21 DOI: 10.1145/947469.947482

Cynthia A. Murnan

{"title":"Deep in the heart of client services: it's not just about hardware and software","authors":"Cynthia A. Murnan","doi":"10.1145/947469.947482","DOIUrl":"https://doi.org/10.1145/947469.947482","url":null,"abstract":"\"Client Services\", \"User Services\", \"Customer Service\": whatever we call it at our various colleges and universities, it's not just about fixing hardware and software. The biggest part of the services we provide is how we interact with the client, in person, on the phone, and/or via e-mail. It's one thing to have a staff of people who are extremely knowledgeable about the hardware devices and software applications at our institutions. It's another thing to be able to combine that with a sincere, helpful manner, causing the client to walk away with a positive feeling about the Client Services group.We've all had experiences with client services groups, regardless of the product, that have left a negative impression on us. Let's ponder that for a moment. What went wrong? How could the experience have been made better? What would we have changed? We should think about that as we strive to make our services better, client-services-wise, or at least not worse, in these times of budget concerns.A little tender-loving-care goes a long way toward creating a positive experience for both the client and the client-services staff. In fact, I submit that, while both technical expertise and people-skills are required to be successful in the \"We're here to help\" business, the people-skills aspect is the more important part.In this paper, intended for any client/user-services staff member, I'll describe some real-world examples of negative and positive client-services situations and explore how we might approach these situations to enhance the positive aspects. I'll describe the results seen with work completed by technical-only staff, people-oriented staff, and combinations of both. Then, I'll discuss how to continue providing positive, effective client services in times of decreased budgets. I'll also include the impact of staff personalities and conclude with final thoughts on the value of people-skills to a Client Services organization.","PeriodicalId":445668,"journal":{"name":"Proceedings of the 31st annual ACM SIGUCCS fall conference","volume":"165 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134379023","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

Helping faculty help themselves: a collaborative approach to peer mentoring 帮助教师自助:同侪辅导的合作方法

Proceedings of the 31st annual ACM SIGUCCS fall conference Pub Date : 2003-09-21 DOI: 10.1145/947469.947491

J. Livingston

引用次数: 1

Advanced information technology support for life sciences research 为生命科学研究提供先进的信息技术支持

Proceedings of the 31st annual ACM SIGUCCS fall conference Pub Date : 2003-09-21 DOI: 10.1145/947469.947472

C. Stewart, Dave Hart, A. Shankar, E. Wernert, Richard Repasky, M. Papakhian, A. Arenson, G. Bernbom

引用次数: 5

Technology in the hearts of the faculty 技术在教师心中

Proceedings of the 31st annual ACM SIGUCCS fall conference Pub Date : 2003-09-21 DOI: 10.1145/947469.947526

Beth Ohmer

{"title":"Technology in the hearts of the faculty","authors":"Beth Ohmer","doi":"10.1145/947469.947526","DOIUrl":"https://doi.org/10.1145/947469.947526","url":null,"abstract":"How do we, as technology professionals, get the technology near and dear to our hearts into the hands of the faculty?People like to stay where they are comfortable, therefore faculty stay immersed in academia, and we stay immersed in technology. Can we expect faculty to visit our world? Or do we intrude upon theirs? If the goal is to get technology tools into the hands of the faculty, the answer is yes to both.At Lewis & Clark College we have taken this dual approach. We present ourselves to the faculty by sending them Technology Guides and New Computer Packets. We also invite them into the world of technology with our annual Institute and Showcase. The Faculty Technology Guide is updated and delivered to faculty every year. In only 20 pages it introduces faculty to the IT department, the resources available, how to get training and help and to their Divisional Liaison - the Consultant they can always turn to if they don't know where else to go. The New Computer Packets are delivered with every new computer and cover not only the specifications of the equipment but a list of software installed and tips on using the computer, especially when an OS upgrade is involved. These are subtle ways of letting them know that we don't expect them to be experts at everything.The Showcase, where faculty display what they're doing with computing technology, is designed to show possibilities to other faculty. A few weeks later we follow the Showcase with the Faculty Technology Institute, bringing the faculty into our world and allowing us to guide them through the confusion of technology to find tools that are useful for them.All of these forms of contact allow us to form relationships with faculty based on mutual respect. These are partnerships in which we bring our respective experience and expertise together.","PeriodicalId":445668,"journal":{"name":"Proceedings of the 31st annual ACM SIGUCCS fall conference","volume":"69 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124591799","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

What's old is new again: training is the information technology constant 旧的是新的:培训是信息技术的常数

Proceedings of the 31st annual ACM SIGUCCS fall conference Pub Date : 2003-09-21 DOI: 10.1145/947469.947536

George Bradford

{"title":"What's old is new again: training is the information technology constant","authors":"George Bradford","doi":"10.1145/947469.947536","DOIUrl":"https://doi.org/10.1145/947469.947536","url":null,"abstract":"This paper is an account of some of the more instructive experiences we gained as we sought to ensure that our information technology training programs kept pace with a fast changing milieu of hi-technology. It will talk about some ways that we successfully kept old training ideas new in our tech training classroom. Who would have thought that in just one hundred years mankind would progress from its first sustained flight at Kitty Hawk to personal computers, smart phones, or global positioning systems? Yet today, space flight is more or less taken for granted until something out of the ordinary happens. Personal computers, in so many various forms, are nearby no matter where we go. Hi-tech phones have become an indispensable part of our daily life and today can be found in almost every purse or clipped on every belt. Global positioning systems which were once on every military wish list are now an optional item in our cars. All of this gives testimony of our technological ingenuity and adaptability. Many of these systems, when used on the job, require some level of training in order for the users to feel comfortable. Therefore the need for training has become the one indispensable constant in the fast-changing and ever-dynamic world of hi-technology.","PeriodicalId":445668,"journal":{"name":"Proceedings of the 31st annual ACM SIGUCCS fall conference","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124838237","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

A proper set of tools are needed to corral support 需要一套适当的工具来获得支持

Proceedings of the 31st annual ACM SIGUCCS fall conference Pub Date : 2003-09-21 DOI: 10.1145/947469.947478

J. Underwood, Deb Hegdahl, Jeff Gimbel

引用次数: 6