2013 IEEE 15th Conference on Business Informatics最新文献

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Motivating the Adoption and Usage of Corporate Web 2.0 Systems Using Fitness Gamification Practices 利用健身游戏化实践激励企业采用和使用Web 2.0系统
2013 IEEE 15th Conference on Business Informatics Pub Date : 2013-07-15 DOI: 10.1109/CBI.2013.68
Evgeny Blagov, Boyka Simeonova, P. Bogolyubov
{"title":"Motivating the Adoption and Usage of Corporate Web 2.0 Systems Using Fitness Gamification Practices","authors":"Evgeny Blagov, Boyka Simeonova, P. Bogolyubov","doi":"10.1109/CBI.2013.68","DOIUrl":"https://doi.org/10.1109/CBI.2013.68","url":null,"abstract":"One of the main problems of introducing corporate Web 2.0 systems in organizations is the problem of low motivation of the employees to adopt and use these systems, caused by the fact that introduction of corporate Web 2.0 is usually an initiative not of the employees, but of the senior management of the company. However, one of the most crucial conditions of success in introducing such systems is the interactivity of the employees' usage of the systems, which can potentially be stimulated by applying the gamification practices. Among different areas of gamification practices, we think that the fitness gamification area has interesting experience for motivating the employees to adopt and use the corporate Web 2.0 systems, as most prominent fitness gamification projects are based on Web 2.0 technologies themselves. On the basis of fitness gamification projects experience we suggest and analyze a set of metrics that can be used for assessing and rewarding the employees' individual and collective activity in sharing and creating knowledge via the corporate Web 2.0 systems. The analysis results in recommendations to use such metrics as amount of specific types of knowledge shared or created via the corporate Web 2.0 system, uniqueness of the knowledge shared via the corporate Web 2.0 system and uniqueness of the knowledge created via the corporate Web 2.0 system.","PeriodicalId":443410,"journal":{"name":"2013 IEEE 15th Conference on Business Informatics","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128568527","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Enterprise Coherence Governance in the Public Sector -- Custodial Institutions Agency of the Dutch Ministry of Security and Justice 公共部门的企业一致性治理——荷兰安全和司法部监管机构
2013 IEEE 15th Conference on Business Informatics Pub Date : 2013-07-15 DOI: 10.1109/CBI.2013.25
Roel Wagter, H. Proper, Dirk Witte
{"title":"Enterprise Coherence Governance in the Public Sector -- Custodial Institutions Agency of the Dutch Ministry of Security and Justice","authors":"Roel Wagter, H. Proper, Dirk Witte","doi":"10.1109/CBI.2013.25","DOIUrl":"https://doi.org/10.1109/CBI.2013.25","url":null,"abstract":"This paper is concerned with an application of the GEA (General Enterprise Architecting) method in the Dutch public sector, in particular at the Custodial Institutions Agency (Dienst Justitieële Inrichtingen, DJI), an agency of the Ministry of Security and Justice. The DJI is, on behalf of the Minister of Security and Justice, responsible for the enforcement of fines and custodial measures, following the decision imposed by a judge. The case study itself concerns the assessment of the impact of the introduction of a new law (the law on 'conditional realease') on the DJI. The discussed DJI case is one of several cases that have been used to iteratively evaluate and improve the GEA method. This paper therefore also reports on the evaluation of the GEA method that was conducted after applying to the DJI case.","PeriodicalId":443410,"journal":{"name":"2013 IEEE 15th Conference on Business Informatics","volume":"102 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121351985","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 31
Using Work System Theory to Link Managerial and Technical Perspectives on BPM 运用工作系统理论将BPM的管理和技术观点联系起来
2013 IEEE 15th Conference on Business Informatics Pub Date : 2013-07-15 DOI: 10.1109/CBI.2013.39
Steven L. Alter
{"title":"Using Work System Theory to Link Managerial and Technical Perspectives on BPM","authors":"Steven L. Alter","doi":"10.1109/CBI.2013.39","DOIUrl":"https://doi.org/10.1109/CBI.2013.39","url":null,"abstract":"Work system theory (WST) provides a bridge between managerial and technical perspectives on BPM that often seem distant from each other. In combination, the work system framework, underlying work system metamodel, and the work system life cycle model provide a number of bridges between those perspectives. In relation to managerial BPM, the work system framework treats \"business process\" as one of nine elements in a basic understanding of a work system. The others are participants, information, technology, products/services, customers, environment, infrastructure, and strategies. The underlying metamodel outlines a precise structure for analysis and design of work systems and for links to technical aspects of BPM. It provides details that are omitted from the work system framework, which has proven useful for initial high level summaries but is not granular enough to support detailed design and documentation. The work system life cycle model combines planned and unplanned (emergent) change through which work systems evolve. This paper explains where WST fits in the general realm of BPM-related topics and how WST might help in developing BPM further. It also identifies challenges and next steps related to using WST to expand the scope of BPM.","PeriodicalId":443410,"journal":{"name":"2013 IEEE 15th Conference on Business Informatics","volume":"37 3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133022566","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
Impact of Customer-Supplier Relationship Change on Engineering Organizations (A Systems Approach) 客户-供应商关系变化对工程组织的影响(A系统方法)
2013 IEEE 15th Conference on Business Informatics Pub Date : 2013-07-15 DOI: 10.1109/CBI.2013.30
Constantin Adrian Liche, L. Morar
{"title":"Impact of Customer-Supplier Relationship Change on Engineering Organizations (A Systems Approach)","authors":"Constantin Adrian Liche, L. Morar","doi":"10.1109/CBI.2013.30","DOIUrl":"https://doi.org/10.1109/CBI.2013.30","url":null,"abstract":"This research paper studies the customer - supplier relationship change from an \"in-house\" to an \"open market\" relationship in the context of the customer's merger with another organization. All the researched engineering organizations operate on the Telecommunications market. This complex environment is analyzed using the Soft System Methodology and results in a system model containing the most relevant functions for the change situation. Besides the theoretical model the paper concludes with recommendations for managing similar situations which can be used by practitioners as best practices.","PeriodicalId":443410,"journal":{"name":"2013 IEEE 15th Conference on Business Informatics","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130979581","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Sourcing Strategies for Energy-Efficient Virtual Organisations in Cloud Computing 云计算中节能虚拟组织的采购策略
2013 IEEE 15th Conference on Business Informatics Pub Date : 2013-07-15 DOI: 10.1109/CBI.2013.31
Tobias Widmer, Marc Premm, Paul Karänke
{"title":"Sourcing Strategies for Energy-Efficient Virtual Organisations in Cloud Computing","authors":"Tobias Widmer, Marc Premm, Paul Karänke","doi":"10.1109/CBI.2013.31","DOIUrl":"https://doi.org/10.1109/CBI.2013.31","url":null,"abstract":"Energy efficiency is an important managerial variable in service business models. Cloud computing advocates the innovation and design of open software services. How the supply of energy-aware software services affects the outsourcing strategies of IT businesses, however, is still not known. This research is concerned with the formation of green virtual organisations (GVOs). Such GVOs foster novel business models to enable the commercialisation of \"green\" software services. We approach the formation problem from a game-theoretic perspective, which provides well suited models for analysing sourcing strategies of service customers. For analysing the formation, we particularly study the social welfare by examining the economic and ecological efficiency of the GVO as a whole. The contribution of our research is an agent-based GVO formation mechanism that optimises the social welfare of service providers and customers. We demonstrate the efficacy of the proposed artifact in a set of simulation experiments.","PeriodicalId":443410,"journal":{"name":"2013 IEEE 15th Conference on Business Informatics","volume":"88 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121321798","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Towards a Smart Webservice Marketplace 迈向智能网络服务市场
2013 IEEE 15th Conference on Business Informatics Pub Date : 2013-07-15 DOI: 10.1109/CBI.2013.37
R. Vigne, W. Mach, E. Schikuta
{"title":"Towards a Smart Webservice Marketplace","authors":"R. Vigne, W. Mach, E. Schikuta","doi":"10.1109/CBI.2013.37","DOIUrl":"https://doi.org/10.1109/CBI.2013.37","url":null,"abstract":"Electronic contracts are crucial for future e-Business models due to the increasing importance of Web services and the cloud as a reliable commodity enabling service-based value chains. Negotiation is the prerequisite for establishing a contract between two or more partners. These contracts are usually based on Service Level Agreements (SLAs). In this paper we present the framework of a smart Web service marketplace, which allows for automatic, autonomous, and adaptive negotiation and re-negotiation of Web services based on economic principles. Our approach enables market based service trading following a bazaar style and extends the classical supermarket approach typical for service negotiation today. We extend the WS-Agreement standard by feasible workflows to support auctioning for negotiation and re-negotiation. A specific highlight of our framework is the mapping of business strategies defined by economic goals of the respective organization into an ICT enabled framework. It facilitates autonomic agents acting as organizational representatives stipulating SLAs without human interaction. This allows for business transactions transparently to the environment but adhering to business objectives of the originating organization.","PeriodicalId":443410,"journal":{"name":"2013 IEEE 15th Conference on Business Informatics","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128342665","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
Unlocking the Value of Open Data with a Process-Based Information Platform 以流程化信息平台释放开放数据价值
2013 IEEE 15th Conference on Business Informatics Pub Date : 2013-07-15 DOI: 10.1109/CBI.2013.54
X. Masip-Bruin, G. Ren, R. Serral-Gracià, M. Yannuzzi
{"title":"Unlocking the Value of Open Data with a Process-Based Information Platform","authors":"X. Masip-Bruin, G. Ren, R. Serral-Gracià, M. Yannuzzi","doi":"10.1109/CBI.2013.54","DOIUrl":"https://doi.org/10.1109/CBI.2013.54","url":null,"abstract":"There has been a wide shift in the way data are managed in the public administration. The move has led to an increased adoption of the Open Data model, where public administrations freely and openly publish data gathered using citizen taxes. However, undesirable side effects include the lack of data quality, incompatible formats and access methods, and various semantic interpretations of data. As a consequence, Open Data stakeholders, such as application developers, common citizens and even government agencies themselves, are overwhelmed by the large quantity of unstructured data, unable offer citizens and business value-added applications and services. To address the issue and make Open Data actionable, this paper proposes a systematic value-creation process that helps stakeholders identify the most suitable information assets and convert them into forms that can be more consumable by users. The process is enabled by the Middleware for Open-Data Aggregation (MODA), a platform designed with four main features, i) data quality assessment, ii) data homogenization for uniform access through an universal interface, iii) data correlation and semantic adaptation, and iv) secure data access. These features maximize the return on investment in Open Data by reducing time and cost of third party application development while providing improvement feedback to data sources.","PeriodicalId":443410,"journal":{"name":"2013 IEEE 15th Conference on Business Informatics","volume":"87 12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126297747","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 26
A Case Study Based New DEMO Way of Working and Collaborative Tooling 基于工作与协同工具新演示方式的案例研究
2013 IEEE 15th Conference on Business Informatics Pub Date : 2013-07-15 DOI: 10.1109/CBI.2013.12
D. Aveiro, Duarte Pinto
{"title":"A Case Study Based New DEMO Way of Working and Collaborative Tooling","authors":"D. Aveiro, Duarte Pinto","doi":"10.1109/CBI.2013.12","DOIUrl":"https://doi.org/10.1109/CBI.2013.12","url":null,"abstract":"This paper reflects some useful outcomes of a practical enterprise change project where the Design and Engineering Methodology for Organizations (DEMO) was used in the initial stage as to give a neutral and concise but comprehensive view of the organization of a local government administration having the purpose to implement an e-government project. During our enterprise engineering project we were faced with some problems while applying current official DEMO Way of Working (DWoW), namely: (1) the lack of a tool and method steps to quickly and collaboratively collect enterprise model data and (2) inability to efficiently and effectively propagate model changes. The main contribution of this paper is a new DWoW as to solve the just mentioned problems supported by collaborative prototype tool.","PeriodicalId":443410,"journal":{"name":"2013 IEEE 15th Conference on Business Informatics","volume":"87 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133915105","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Using Inductive Reasoning to Find the Cause of Process Delays 运用归纳推理找出流程延误的原因
2013 IEEE 15th Conference on Business Informatics Pub Date : 2013-07-15 DOI: 10.1109/CBI.2013.41
Evgeniy Vasilyev, D. R. Ferreira, J. Iijima
{"title":"Using Inductive Reasoning to Find the Cause of Process Delays","authors":"Evgeniy Vasilyev, D. R. Ferreira, J. Iijima","doi":"10.1109/CBI.2013.41","DOIUrl":"https://doi.org/10.1109/CBI.2013.41","url":null,"abstract":"Delays in business processes can have negative consequences for organizations, such as extra costs, missed deadlines, poor service, etc. Although they are easy to detect, it may be hard to find the actual reason for such delays. In this work we develop an approach to find the cause of delays based on the information recorded in an event log. The approach is based on a logic representation of the event log and on the application of decision tree induction to separate process instances according to their duration. In this decision tree, the delayed instances immediately stand out, and by following the path in the tree it is possible to extract a rule that characterizes those instances and therefore provides a possible explanation for the delay. We illustrate the approach in a set of experiments with event logs that are generated by simulation of a purchase process. In each experiment, there is a different cause of delay, and the approach succeeds in finding that cause. Additional experiments show that the approach is scalable and tolerant to noise.","PeriodicalId":443410,"journal":{"name":"2013 IEEE 15th Conference on Business Informatics","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122160958","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
Social BPM Lab -- Characterization of a Collaborative Approach for Business Process Management Education 社会BPM实验室——业务流程管理教育的协作方法的特征
2013 IEEE 15th Conference on Business Informatics Pub Date : 2013-07-15 DOI: 10.1109/CBI.2013.60
Timm Caporale, Murat Çitak, J. Lehner, Andreas Schoknecht, Meike Ullrich
{"title":"Social BPM Lab -- Characterization of a Collaborative Approach for Business Process Management Education","authors":"Timm Caporale, Murat Çitak, J. Lehner, Andreas Schoknecht, Meike Ullrich","doi":"10.1109/CBI.2013.60","DOIUrl":"https://doi.org/10.1109/CBI.2013.60","url":null,"abstract":"Business Process Management (BPM) is an important tool for companies to cope with today's competitive market situation. One current mean to gain a competitive edge is through integrating social networks and software into BPM. But though knowledge and skills in this particular area are highly demanded by enterprises there is still a lack of sufficient teaching concepts. Universities typically only offer functional courses without considering the communication and social aspects of BPM. This paper describes a single course unit for BPM at universities disseminating not only theoretical knowledge but also practical application and communication skills. Additionally, problem-based learning and role play simulation have been identified as pedagogical foundations. This Social BPM Lab is based on the Horus Method which comprises relevant aspects of Business Process Management and fosters interactions between students through social media in a lab context. First evaluations show that the lab increases students' involvement and understanding of the connections between BPM theory and practice.","PeriodicalId":443410,"journal":{"name":"2013 IEEE 15th Conference on Business Informatics","volume":"91 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123854801","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 11
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