{"title":"A critical review of cost-benefit analysis for business software investments","authors":"Sachidanandam Sakthivel","doi":"10.1108/ajb-09-2022-0145","DOIUrl":"https://doi.org/10.1108/ajb-09-2022-0145","url":null,"abstract":"Purpose Cost-benefit (C/B) analysis helps to determine the economic feasibility of business software investments. Research literature and published practices do not recognize substantial software maintenance costs in C/B analysis. Current analyses emphasize the benefits of an initial investment but do not consider the recurring benefits of each enhancement during the software lifecycle. Such analyses could lead to incorrect investment decisions and lost business opportunities. This article aims to review current research on software lifecycle costs and develop a theoretically sound C/B analysis. Design/methodology/approach This article reviews current C/B analyses and discusses their shortcomings in treating the significant recurring maintenance costs. It analyzes the findings of various studies on software maintenance and synthesizes these findings to identify the nature of various maintenance costs and their benefits. Based on the synthesis, it theorizes various cost and benefit elements for inclusion in a revised C/B analysis. Findings This article identifies each recurring maintenance cost relevant to C/B analysis. It also identifies recurring benefits from each enhancement that hitherto have been omitted. Finally, this article discusses how these costs and benefits should be treated in the revised C/Bs analysis. Research limitations/implications This is a conceptual paper proposing a new C/B analysis and requires an empirical validation. Practical implications This article provides a revision of the C/B analysis that is long overdue. It will help to justify a software investment correctly, rank software projects that compete for limited funds and help create a sound software project portfolio. Since 20% of software products may incur 80% of software investment, this analysis will help to make correct software investments and avoid lost business opportunities. This article also describes a practical method to use the revised C/B analysis. Originality/value This article provides a revision of the C/B analysis that is long overdue. It will help to justify a software investment correctly, rank software projects that compete for limited funds and help create a sound software project portfolio. Since 20% of software products may incur 80% of software investment, this analysis will help to make correct software investments and avoid lost business opportunities. This article also describes a practical method to use the revised C/B analysis.","PeriodicalId":44116,"journal":{"name":"American Journal of Business","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135044118","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Influence of New IPO Firms on Incumbent Performance: An Empirical Investigation","authors":"Tapan Seth, Prasad Vemala","doi":"10.33423/ajm.v23i3.6442","DOIUrl":"https://doi.org/10.33423/ajm.v23i3.6442","url":null,"abstract":"Market entry of new IPO firms adds to the competition of any industry, however, the impact on competitors may differ depending on several factors. Our study contributes to the literature on IPOs and incumbent performance by providing empirical evidence of the importance of firm specific characteristics in determining performance. Using a sample of 232 firms, we found that the strategic content of an IPO firm's prospectus affects the short-term pricing of incumbents during an IPO. Specifically, our findings suggest that IPO firms that signal high levels of exploitative tendencies in their prospectus have a negative impact on incumbents’ performance. Incumbent firms’ high degree of involvement in the focal business segment of the IPO firm tends to negatively impact their performance. Finally, technologically diversity of incumbents attenuates the negative impact of new IPOs.","PeriodicalId":44116,"journal":{"name":"American Journal of Business","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135483436","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Structural Modifications of International Business Theory and Policy in the Time of Covid-19","authors":"Zdzisław W. Puślecki","doi":"10.33423/ajm.v23i3.6425","DOIUrl":"https://doi.org/10.33423/ajm.v23i3.6425","url":null,"abstract":"The main aim of this work is the presentation of the structural modifications of contemporary international business. International trade in the XXI century has been strongly affected by the force of the economic crisis and COVID-19. The changes are evident in the growing importance of international trade to national economies and to domestic groups within those economies, in the closer linkages between trade and other international issues. Despite the undeniable benefits of the multilateral WTO forum for trade liberalization, the rapid increase of North-South bilateral and multilateral Free Trade Areas (FTAs) begs a systematic explanation for why some forums are prioritized relative to others. This work presents the mercantilist tendencies in the international trade policy, the theory of public choice in foreign trade policy, protectionist pressures in different political systems, the level of protectionist pressures, food producers’ pressure, and conflicts between the tendencies to sustainable international trade liberalization and environmental protection, the increasing importance bilateral agreements in the foreign trade policy and international economy in the time of COVID-19.","PeriodicalId":44116,"journal":{"name":"American Journal of Business","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135247466","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"New Tactics for the Rapidly Changing Business Environment: How Cognitive Flexibility Can Help Small Business Withstand the Next Storm","authors":"Martin S. Bressler, Mark E. Bressler","doi":"10.33423/ajm.v23i3.6424","DOIUrl":"https://doi.org/10.33423/ajm.v23i3.6424","url":null,"abstract":"Emotional intelligence is often touted as one of the most important leadership skills, and with good reason. According to Goleman, emotional intelligence refers to the ability to identify, understand, and manage emotions in oneself and others. Researchers John Mayer and Peter Salovey initially coined the term “emotional intelligence” in 1990 (Salovey & Mayer, 1990) but became popularized later in 2005 by psychologist Daniel Goleman (Goleman, 2005). Researchers today define emotional intelligence as the ability to understand and manage your own emotions, as well as recognize and influence the emotions of those around you. Research, however, increasingly points to the importance of cognitive flexibility during rapidly changing conditions, such as the COVID-19 pandemic. Cognitive flexibility provides us with the ability to adapt our behavior to achieve goals under new environmental conditions. In this paper, the authors introduce cognitive flexibility as a critical business skill and offer ways to implement cognitive flexibility in your business or organization.","PeriodicalId":44116,"journal":{"name":"American Journal of Business","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135247150","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Richard E. Kopelman, Jeffrey Augugliaro, Ann C. Brandwein, Roger McKechnie
{"title":"A Quasi-Longitudinal Examination of the Cube One Framework","authors":"Richard E. Kopelman, Jeffrey Augugliaro, Ann C. Brandwein, Roger McKechnie","doi":"10.33423/ajm.v23i3.6423","DOIUrl":"https://doi.org/10.33423/ajm.v23i3.6423","url":null,"abstract":"This paper begins by explaining the nature and premises undergirding the Cube One Framework, insofar as the authors assume that most readers have never heard of it. The Framework is multi- dimensional, focusing on the interests of employees, customers, and the enterprise, and it is also based on multiple fields of inquiry. i.e., Organizational Behavior, Marketing, Operations Management, etc. The present research is the first study to obtain repeated measure data pertinent to the Cube One Framework. Practices prior to the onset of COVID (before March 2020) were obtained retrospectively in addition to practices in the Fall 2022. Because data were obtained at one point in time, the present undertaking is characterized as employing a quasi-longitudinal design. Although three static hypotheses were supported, the cross-lagged panel analysis was not because (only) the relatively new 5-item behavior-based measure, indicated that there was a significant decline in Organizational Performance (t = -3.59; p < .001).","PeriodicalId":44116,"journal":{"name":"American Journal of Business","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135247630","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Decentralization in Blockchain: Reconsidering Change Management Theories","authors":"Sebastien Vendette, Tomas G. Thundiyil","doi":"10.33423/ajm.v23i3.6376","DOIUrl":"https://doi.org/10.33423/ajm.v23i3.6376","url":null,"abstract":"This paper explores the implications of blockchain technology's decentralization for traditional change management theories. As digital technologies continue to disrupt organizational structures, blockchain stands out with its unique feature of decentralization, challenging the centralized premise inherent in many existing change management theories. While influential and widely applied, these theories are largely predicated on certain fundamental assumptions about organizations and the nature of change, often assuming a centralized structure where authority and decision-making are concentrated at the top. However, with its inherent decentralization, blockchain technology democratizes decision-making and authority, disrupting traditional power dynamics and posing significant challenges to these assumptions. The present paper aims to address the gap in the current literature by exploring how blockchain's decentralization challenges and expands our current theories of change management wherein we propose theoretical adjustments and potential new constructs for change management. By doing so, we contribute to the evolving discourse on change management in the digital age and illuminate the transformative potential of blockchain’s decentralization and its implications for our understanding and practice of managing organizational change.","PeriodicalId":44116,"journal":{"name":"American Journal of Business","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135981415","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Determinants of blockchain adoption and organizational performance in the healthcare sector in India","authors":"Gaurav Kabra","doi":"10.1108/ajb-12-2022-0206","DOIUrl":"https://doi.org/10.1108/ajb-12-2022-0206","url":null,"abstract":"PurposeBlockchain technology (BCT) has multiple benefits across industries in varied contexts, but limited organizations have adopted such disruptive innovative technologies in the healthcare industry in India. The research on advancing the understanding of blockchain adoption (BCA) determinants in India's healthcare industry is limited. Thus, the study aims to identify the BCA determinants in the healthcare sector in India. Further, the impact of BCA was examined on organizational performance (OP).Design/methodology/approachThe study utilizes Technology, Organization, and Environment (TOE) framework to investigate the determinants of BCA in the healthcare sector in India. The data were gathered using a seven-point Likert seven-point ranging from “strongly agree” to “strongly disagree” from 272 respondents working in the healthcare industry in India. The relationship within the framework was investigated using structural equation modeling.FindingsThe results demonstrate the positive impact of top management support, organizational size, organizational readiness, competitive pressure and government support on BCA in the healthcare sector. On the other hand, compatibility, security and privacy issues do not affect BCA. The results emphasize and validate blockchain’s importance in improving OP in the healthcare sector. Further, the results indicate that non-technological factors are paramount to improving BCA within the healthcare sector. Organizations should invest in employee training and development to ensure their staff have the necessary knowledge and skills to effectively manage BCT.Research limitations/implicationsThe model was developed for BCA in the healthcare sector in the Indian context; however, the model applies to other countries with the same business environment. Hence, the model can be further examined in diverse countries to generalize the findings.Practical implicationsThe study offers valuable insights into the factors that influence BCA and OP in the healthcare sector. The results of this research can be used to inform policy decisions and guide practitioners toward promoting and facilitating the use of BCT in healthcare organizations.Originality/valueTo the best of the author’s knowledge, the present study is the first of its kind to examine the TOE framework in BCA within the healthcare sector and its implications on OP.","PeriodicalId":44116,"journal":{"name":"American Journal of Business","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2023-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72382187","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Shubham Garg, P. Priyanka, K. Narwal, Sanjeevani Kumar
{"title":"Goods and Service Tax and its implications on revenue efficiency of sub-national governments in India: an empirical analysis","authors":"Shubham Garg, P. Priyanka, K. Narwal, Sanjeevani Kumar","doi":"10.1108/ajb-09-2022-0144","DOIUrl":"https://doi.org/10.1108/ajb-09-2022-0144","url":null,"abstract":"PurposeThe purpose of the current study is to examine the implications of the implementation of Goods and Service Tax (GST) on the revenue efficiency of the sub-national governments in India. Furthermore, the study aims to compare the revenue efficiency of the Indian states for the pre-GST and post-GST periods in India.Design/methodology/approachThe study has used the annual revenue of value-added tax (VAT)/GST of the Indian states for the period ranging from 2012–2013 to 2020–2021 for the pre- and post-GST periods. The empirical results are based on the panel regression model for examining the implications of GST adoption on the Indian states.FindingsThe analysis shows that the implementation of GST in India has negatively impacted the revenue efficiency of the Indian states. Moreover, the results affirm that the contribution of the service sector to the state's Net State Domestic Product (NSDP), credit-deposit ratio (CDR) and outstanding net bank credit (ONBC) ratio of schedule commercial banks (SCBs) positively and states' dependency on central transfers (DCT) negatively impact the tax revenue efforts of the state governments. Furthermore, the GST adoption has a greater impact on the revenue efficiency of the minor states in comparison to major states which may widen the inter-state disparity gap as GST revenue constitutes a major share in the Own Tax Revenue (OTR) of the Indian states in aggregate.Practical implicationsThe current study will act as a guide for government, policymakers and for the sitting of the fifteenth finance commission in India for future policy formulation on GST and compensation to the Indian states. Similarly, this study can be used as a base for conducting future studies on the implications of GST at the national, sub-national, and international levels.Originality/valuePrevious studies on the implications of GST are theoretical and conceptual. There is hardly any study at the national or sub-national level that has focused on the implications of GST on the revenue efficiency of the Indian states.","PeriodicalId":44116,"journal":{"name":"American Journal of Business","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2023-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89730733","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Global brands or local heroes? A comparative study of Egyptian consumer perceptions and behaviors in the fashion and apparel industry","authors":"Iman Boseila, A. Mahrous, E. Abouaish","doi":"10.1108/ajb-09-2022-0161","DOIUrl":"https://doi.org/10.1108/ajb-09-2022-0161","url":null,"abstract":"PurposeThe paper examined the impact of brand-identity expressiveness and perceived brand value that was neglected in prior literature, in addition to perceived brand quality and prestige, on behavioral intention. Research also tests if certain consumer values moderate this relationship.Design/methodology/approachMall-interception technique was used. Also, partial least square-structural equation modelling (PLS-SEM) was used to analyze data and test research hypotheses.FindingsResults indicate that perceived brand globalness (PBG) and perceived brand localness (PBL) are significantly positively associated with perceived quality and prestige. Besides, the inclusion of brand-identity expressiveness and perceived brand value was supported. PBL showed a greater association with brand identity expressiveness compared to PBG, different from previous findings. Furthermore, the total indirect effect of PBG on behavioral intentions was significant through the routes of perceived quality and prestige, compared to a weak and non-significant effect for PBL through the quality route.Originality/valueThis study proposes a comprehensive model testing additional pathways through which global and local brands can boost their preferences.","PeriodicalId":44116,"journal":{"name":"American Journal of Business","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2023-06-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73190317","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring factors influencing the adoption of mobile healthcare technologies: perspectives from designers, consultants and users’ preferences","authors":"Sepehr Namirad, Mehdi Deiranlou, S. Sajadi","doi":"10.1108/ajb-11-2022-0194","DOIUrl":"https://doi.org/10.1108/ajb-11-2022-0194","url":null,"abstract":"PurposeToday, the use of smart technologies in healthcare systems is experiencing exponential growth, and the future of healthcare is seemingly closely intertwined with such technologies. Thus, any exploration of the factors that influence human health and healthcare systems inevitably touches upon the subject of new technologies. This study aims to design a conceptual model to investigate the elements that affect individuals' openness to accepting and using mobile healthcare applications (mHealth apps) and their reciprocal effects.Design/methodology/approachAfter a brief review of the literature, the authors identify the influential factors in the acceptance of smart technologies in healthcare systems and present a conceptual model in this regard. Next, the authors analyze the factors and variables and the extent of their impact by a structural equation modeling (SEM) approach. The statistical population of this study consists of 421 individuals including the developers, consultants and users (i.e. patients) of mHealth apps. Data analysis was done on the statistical software SPSS v.26, while SEM was carried out using the partial least squares (PLS) method on the modeling software SmartPLS.FindingsThe results indicate that user, consultant and developer preferences have a positive and significant impact on time, quality of life, managing chronic conditions and cooperation, and these constructs (system performance) finally have a positive and significant impact on the acceptance of mobile healthcare technologies.Originality/valueThis paper shows that mHealth apps can have a remarkable role in the prevention and treatment of medical conditions, and it is strongly recommended that this technology be utilized in the studied region.","PeriodicalId":44116,"journal":{"name":"American Journal of Business","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2023-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79188712","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}