{"title":"Understanding Personalization for Health Behavior Change Applications: A Review and Future Directions","authors":"A. Kankanhalli, Qihui Xia, Xi Zhao","doi":"10.17705/1thci.00152","DOIUrl":"https://doi.org/10.17705/1thci.00152","url":null,"abstract":"Health behavior change (HBC) applications hold much promise for promoting healthy lifestyles, such as enhancing physical activity (PA), diet, and sleep. Incorporating personalization strategies is seen as key to designing effective HBC applications. However, researchers and application designers lack knowledge about the different kinds of personalization strategies, how to implement them, and what strategies work. Thus, we reviewed prior empirical studies on personalization for HBC applications and developed a framework to synthesize the prior studies we identified and to provide an integrative view of the personalization strategies, their inputs, and outcomes. Our findings suggest that researchers have much potential to conduct design research that employs demographic and contextual characteristics for personalization and that examines personalization strategies that target HBC applications’ interface and channels. In terms of implementation and adoption, we call for researchers to examine unaddressed issues such as low adherence and contextual barriers for these applications. We also suggest that researchers need to systematically examine the effects of specific personalization strategies on their efficacy. Other than providing an integrative view of extant studies, our study contributes by outlining key directions for future research in this area.","PeriodicalId":437887,"journal":{"name":"AIS Transactions on Human-Computer Interaction","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125855531","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"All Work and All Play? A Framework to Design Game- based Information Systems","authors":"Connie S. Barber, S. Petter, Diance Barber","doi":"10.17705/1thci.00151","DOIUrl":"https://doi.org/10.17705/1thci.00151","url":null,"abstract":"Organizations have increasingly sought to develop and use game-based information systems to increase engagement among employees or customers. However, many game-based information systems have failed due to poor design. Game-based information systems’ design must align with an organization’s need or problem and users’ motives. To help designers create game-based information systems that align with an organization’s needs, we present the gamebased system design framework (GSDF). Designers can use this framework to select game-based elements to support aesthetics, dynamics, and mechanics to encourage intrinsic or extrinsic motivation among users. We also create a game-based system design diagram (GSDD) and process in the spirit of UML diagrams for designers to communicate game-based information system designs. We explain how one can use the GSDF and GSDD and their value for practice and research.","PeriodicalId":437887,"journal":{"name":"AIS Transactions on Human-Computer Interaction","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123392320","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mario Passalacqua, S. Sénécal, M. Fredette, L. Nacke, R. Pellerin, Pierre-Majorique Léger
{"title":"Should Gamification be Personalized? A Self- deterministic Approach","authors":"Mario Passalacqua, S. Sénécal, M. Fredette, L. Nacke, R. Pellerin, Pierre-Majorique Léger","doi":"10.17705/1thci.00150","DOIUrl":"https://doi.org/10.17705/1thci.00150","url":null,"abstract":"Information system (IS) gamification has been successful in many contexts. Yet, research has shown gamification’s success to vary between individuals. In this paper, we compare personalized versus non-personalized gamification in a warehouse management setting. We devised a 26-participant within-subject experiment in which we programmed goal setting and feedback gamification elements into a wearable warehouse management system to evaluate the effectiveness of personalized gamification in terms of user performance. We examined the extent to which personalized gamification succeeded by categorizing participants into one of six user types through the HEXAD scale and then evaluating their performance time and errors across user types and conditions. We found that personalized gamification is more effective than non-personalized gamification. We present and discuss the motivational mechanisms through which personalized gamification can be more effective.","PeriodicalId":437887,"journal":{"name":"AIS Transactions on Human-Computer Interaction","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123565819","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Rigor, Relevance, and Practical Significance: A Real-life Journey to Organizational Value","authors":"J. Valacich, Jeffrey L. Jenkins","doi":"10.17705/1thci.00153","DOIUrl":"https://doi.org/10.17705/1thci.00153","url":null,"abstract":"In this essay, we describe a research journey focusing on how to analyze mouse cursor movements, typing fidelity, and data from other human-computer interaction (HCI) devices to better understand the end-user online experience. We begin by defining organizational value and how it relates to other aspects that researchers use to assess academic research quality. We then describe and contrast our research journey by demonstrating key research milestones: from achieving statistical significance to achieving practical significance and, finally, to reaching relevance to practice. We then explain how we crossed the chasm between academic research and technology commercialization (i.e., the last research mile). We conclude by describing the process one can follow to develop an initial prototype—the minimal viable product (MVP)—and how demonstrations with potential customers provides continuous insight and validation for evolving the commercial product capabilities to meet constantly changing and evolving customer and industry needs.","PeriodicalId":437887,"journal":{"name":"AIS Transactions on Human-Computer Interaction","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131426980","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Human-Centered Artificial Intelligence: Three Fresh Ideas","authors":"Ben Shneiderman","doi":"10.17705/1thci.00131","DOIUrl":"https://doi.org/10.17705/1thci.00131","url":null,"abstract":": Human-Centered AI (HCAI) is a promising direction for designing AI systems that support human self-efficacy, promote creativity, clarify responsibility, and facilitate social participation. These human aspirations also encourage consideration of privacy, security, environmental protection, social justice, and human rights. This commentary reverses the current emphasis on algorithms and AI methods, by putting humans at the center of systems design thinking, in effect, a second Copernican Revolution. It offers three ideas: (1) a two-dimensional HCAI framework, which shows how it is possible to have both high levels of human control AND high levels of automation, (2) a shift from emulating humans to empowering people with a plea to shift language, imagery, and metaphors away from portrayals of intelligent autonomous teammates towards descriptions of powerful tool-like appliances and tele-operated devices, and (3) a three-level governance structure that describes how software engineering teams can develop more reliable systems, how managers can emphasize a safety culture across an organization, and how industry-wide certification can promote trustworthy HCAI systems. These ideas will be challenged by some, refined by others, extended to accommodate new technologies, and validated with quantitative and qualitative research. They offer a reframe -- a chance to restart design discussions for products and services -- which could bring greater benefits to individuals, families, communities, businesses, and society.","PeriodicalId":437887,"journal":{"name":"AIS Transactions on Human-Computer Interaction","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127679728","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"User Satisfaction with Wearables","authors":"R. Benbunan-Fich","doi":"10.17705/1thci.00126","DOIUrl":"https://doi.org/10.17705/1thci.00126","url":null,"abstract":": This study investigates user satisfaction with wearable technologies. It proposes that the integration of expectation confirmation theory with affordance theory sheds light on the sources of user’s (dis)confirmation when evaluating technology performance experiences and explains the origins of satisfaction ratings. A qualitative and quantitative analysis of online user reviews of a popular fitness wristband supports the research model. Since the band lacks buttons and numeric displays, users need to interact with the companion software to obtain the information they need. Findings indicate that satisfaction depends on the interaction’s quality, the value of digitalizing physical activity, and the extent to which the informational feedback meets users’ needs. Moreover, the results suggest that digitalizing physical activity has different effects for different users. While some appreciate data availability in general regardless of their accuracy, those who look for precision do not find such quantification useful. Thus, their evaluative judgments depend on the wearable system’s actual performance and the influence that the feedback has on their pursuit of their fitness goals. These results provide theoretical and practical contributions to advance our understanding of wearable technologies.","PeriodicalId":437887,"journal":{"name":"AIS Transactions on Human-Computer Interaction","volume":" 57","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141219814","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Examining the Influence of Saliency in Mobile Interface Displays","authors":"Jeremiah D. Stills, J. M. Hicks, Ashley A. Cain","doi":"10.17705/1thci.00127","DOIUrl":"https://doi.org/10.17705/1thci.00127","url":null,"abstract":"Designers spend more resources to develop better mobile experiences today than ever before. Researchers commonly use visual search efficiency as a usability measure to determine the time or effort it takes someone to perform a task. Previous research has shown that a computational visual saliency model can predict attentional deployment in stationary desktop displays. Designers can use this salience awareness to co-locate important task information with higher salience regions. Research has shown that placing targets in higher salience regions in this way improves interface efficiency. However, researchers have not tested the model in key mobile technology design dimensions such as small displays and touch screens. In two studies, we examined the influence of saliency in a mobile application interface. In the first study, we explored a saliency model’s ability to predict fixations in small mobile interfaces at three different display sizes under free-viewing conditions. In the second study, we examined the influence that visual saliency had on search efficiency while participants completed a directed search for either an interface element associated with high or low salience. We recorded reaction time to touch the targeted element on the tablet. We experimentally blocked high and low saliency interactions and subjectively measured cognitive workload. We found that a saliency model predicted fixations. In the search task, participants found highly salient targets about 900 milliseconds faster than low salient targets. Interestingly, participants did not perceive a lighter cognitive workload associated with the increase in search efficiency.","PeriodicalId":437887,"journal":{"name":"AIS Transactions on Human-Computer Interaction","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122942847","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"User Experience-driven Innovation – Theory and Practice: Introduction to Special Issue","authors":"","doi":"10.17705/1thci.00120","DOIUrl":"https://doi.org/10.17705/1thci.00120","url":null,"abstract":": This special issue is motivated by the need for user experience (UX) innovation ecosystems and the difficulty of creating and maintaining them. The papers in this special issue reflect the emerging views of the scholars and industry experts involved in one such UX innovation ecosystem. Authors presented the papers at the 2019 UX Symposium (https://uxsym.org/), an annual conference with the mission to continue to build its vibrant community of scholars and practitioners dedicated to advancing UX theory, education, and practice.","PeriodicalId":437887,"journal":{"name":"AIS Transactions on Human-Computer Interaction","volume":"182 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124579362","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Design of Not-so-everyday Things: Designing for Emerging Experiences","authors":"J. Wyatt, Adored WiFi, A. Piggott","doi":"10.17705/1thci.00123","DOIUrl":"https://doi.org/10.17705/1thci.00123","url":null,"abstract":"In this paper, we explore how emerging technologies and experiences challenge previous theories and practices to grow and adopt and, thus, address new and unique challenges, such as designing across macro-level ecosystems, new devices, and interaction models that enable user control of data in an increasingly complex digital world. We discuss these topics with respect to real and future examples, the unique challenges they present, and how academia and industry must collaborate to adapt current frameworks and develop new methods to address these challenges. This partnership will ensure both parties better understand the problem space for designing emerging experiences in today's digital economy. Further, this partnership enables scholars and practitioners to more effectively explore the solution space for designing novel products and developing advanced theories that help craft meaningful user experiences. Finally, we argue that the partnership between academia and industry can develop future talent and upskill current practitioners, which is paramount in successfully meeting the challenges inherent in the design of emerging technologies.","PeriodicalId":437887,"journal":{"name":"AIS Transactions on Human-Computer Interaction","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133190447","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Accessibility and IoT / Smart and Connected Communities","authors":"J. Rochford","doi":"10.17705/1thci.00124","DOIUrl":"https://doi.org/10.17705/1thci.00124","url":null,"abstract":": The Internet of things (IoT) has unlimited potential to empower the lives of everyone. IoT devices increasingly appear in homes and power smart and connected communities. Related user experience design efforts must involve and consider people with disabilities, including the world’s rapidly aging population of seniors. They must be able to use IoT device and app interfaces. While secure and private IoT device data collection and communication are important for everyone, related needs that are unique to people with disabilities must be addressed. Many current resources and developing efforts that can benefit UX designers to address these needs exist.","PeriodicalId":437887,"journal":{"name":"AIS Transactions on Human-Computer Interaction","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133675648","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}