发布求助
文献互助 智能选刊 最新文献

Int. J. Mob. Commun.最新文献

筛选
英文 中文
How do network externalities affect customers' adoption intention in mobile app store: from a perception of consumer perceived value 网络外部性如何影响消费者在移动应用商店中的采用意愿:来自消费者感知价值的感知
Int. J. Mob. Commun. Pub Date : 2018-09-05 DOI: 10.1504/IJMC.2018.10008054
Ting Zhu, Yao-bin Lu, Sumeet Gupta
{"title":"How do network externalities affect customers' adoption intention in mobile app store: from a perception of consumer perceived value","authors":"Ting Zhu, Yao-bin Lu, Sumeet Gupta","doi":"10.1504/IJMC.2018.10008054","DOIUrl":"https://doi.org/10.1504/IJMC.2018.10008054","url":null,"abstract":"Faced with the fiercely competitive mobile apps market in China, many mobile app store managers developed their own communities to improve the users' adoption and retention. Those communities help make consumers a sense of the amount of users in mobile app stores and expand the complementarity of mobile app stores. Thus, in this study, we examine how network externality affects customers' intention to adopt app store using the concept of perceived value. Based on the theoretical frame of customer perceived value (CPV), we present a research model that integrates network externalities to adoption intention. The results of this study indicate that network externality has a positive and highly significant effect on CPV, which in turn affects people's intention to adopt. However, perceived price structure describing the financial value does not have a significant influence on adoption intention. Implications for theory and practice are presented.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130478237","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Factors affecting satisfaction and brand loyalty to smartphone systems: a perceived benefits perspective 影响智能手机系统满意度和品牌忠诚度的因素:感知利益视角
Int. J. Mob. Commun. Pub Date : 2018-09-05 DOI: 10.1504/IJMC.2018.10006885
Ting-Peng Liang, Chia-Yin Lai, Peng-Hsiang Hsu, Chao-Min Chiu, Chang-tseh Hsieh
{"title":"Factors affecting satisfaction and brand loyalty to smartphone systems: a perceived benefits perspective","authors":"Ting-Peng Liang, Chia-Yin Lai, Peng-Hsiang Hsu, Chao-Min Chiu, Chang-tseh Hsieh","doi":"10.1504/IJMC.2018.10006885","DOIUrl":"https://doi.org/10.1504/IJMC.2018.10006885","url":null,"abstract":"Adoption of mobile devices is an important issue in mobile commerce. This study extends Bhattacherjee's post-acceptance model of IS continuance that examines the relationships among expectation confirmation, user satisfaction, perceived usefulness and brand loyalty. His model was extended to investigate the potential impacts of functional, experiential and symbolic benefits on smartphone users' repeat purchasing behaviour. Data from 527 valid smartphone users were collected to test our hypotheses. Major findings suggest that expectation confirmation has significant impacts on perceived benefits and user satisfaction, which in turn have a positive and significant effect on brand loyalty. Perceived benefits could effectively capture the perceived usefulness of smartphones. Their effects on brand loyalty, however, differ for different brands.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115472159","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
A comparison of mobile banking service quality between APP and web browser 手机银行APP与网页浏览器的服务质量比较
Int. J. Mob. Commun. Pub Date : 2018-06-27 DOI: 10.1504/IJMC.2018.092670
Ming-Chun Tsai, Shou-Yen Lin, Shu-Ping Lin
{"title":"A comparison of mobile banking service quality between APP and web browser","authors":"Ming-Chun Tsai, Shou-Yen Lin, Shu-Ping Lin","doi":"10.1504/IJMC.2018.092670","DOIUrl":"https://doi.org/10.1504/IJMC.2018.092670","url":null,"abstract":"This study aimed to explore the customer demands for service quality on both the application (APP) platform and web browser platform, and compare the differences of service demands among customers of different ages regarding the APP platform and web browser platform. A questionnaire survey was conducted on banking customers of the APP platform and web browser platform in Taiwan. This study utilised the moderated regression model to classify Kano two-dimensional quality. The findings showed that the Kano two-dimensional quality of mobile banking service was quite different between the APP platform and the web browser platform. The service demands among customers of different ages were also quite different regarding the APP and web browser platforms. These results suggested that the management strategies of mobile banking should be put forward according to customer demands for service quality on the different platforms.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117149994","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A technology acceptance model for the perception of restaurant service robots for trust, interactivity, and output quality 餐厅服务机器人对信任、互动性和输出质量感知的技术接受模型
Int. J. Mob. Commun. Pub Date : 2018-06-27 DOI: 10.1504/IJMC.2018.092666
Wen-Hwa Lee, Ching-Wen Lin, Kuang-Heng Shih
{"title":"A technology acceptance model for the perception of restaurant service robots for trust, interactivity, and output quality","authors":"Wen-Hwa Lee, Ching-Wen Lin, Kuang-Heng Shih","doi":"10.1504/IJMC.2018.092666","DOIUrl":"https://doi.org/10.1504/IJMC.2018.092666","url":null,"abstract":"Robotics has entered food services for orders and deliveries. Robots not only attract customer's attention, but also solve the problems of human resource shortages, training, and turnover rates. For these reasons, restaurant robots may become staple in future culinary experiences. The present study attempts to study the perception of restaurant robots using technology acceptance model (TAM) with trust, interactivity, and quality of output as the variables. The interviewed subjects are general managers or deputy managers in more than 100 restaurants in Taiwan. The results indicate that attitude positively influences acceptance with perceived usefulness and perceived ease of use positively nudges attitude. Perceived ease of use significantly increases perceived usefulness. Trust and the quality of output significantly affect perceived usefulness, as does interaction has a positive influence on perceived ease of use. Finally, we hope this research result will shed some light on the future implementation of robotics in restaurant services.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"54 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121221347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 68
A value sampling method for evaluating user value: a case study of a smartphone 一种评估用户价值的价值抽样方法:以智能手机为例
Int. J. Mob. Commun. Pub Date : 2018-06-27 DOI: 10.1504/IJMC.2018.092667
Jaehyun Park, S. Han
{"title":"A value sampling method for evaluating user value: a case study of a smartphone","authors":"Jaehyun Park, S. Han","doi":"10.1504/IJMC.2018.092667","DOIUrl":"https://doi.org/10.1504/IJMC.2018.092667","url":null,"abstract":"User value can be defined as desirable states of existence or modes of behaviour. Many user experience (UX) researchers have started to acknowledge user value. Value-centred design can help designers provide positive experiences to users. Although several studies have been conducted to define user value, studies that evaluate user value are difficult to locate in the literature. Many methods for evaluating abstract and ambiguous constructs are known. However, user value is more difficult to evaluate than other constructs because of its ambiguity and variability. In this study, value evaluation methods are reviewed and factors that the methods should consider are identified. Then, a value sampling method (VSM) that considers these identified factors is developed. A case study using the smartphone is conducted to verify VSM. The result of this study can assist designers to evaluate their product or service prototypes in terms of user value.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124463251","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Exploring perceived risk, perceived trust, perceived quality and the innovative characteristics in the adoption of smart government services in Jordan 探索约旦采用智能政府服务的感知风险、感知信任、感知质量和创新特征
Int. J. Mob. Commun. Pub Date : 2018-06-27 DOI: 10.1504/IJMC.2018.092669
Mohammed-Issa Riad Mousa Jaradat, Akram A. Moustafa, Abedalellah Mohammed Al-Mashaqba
{"title":"Exploring perceived risk, perceived trust, perceived quality and the innovative characteristics in the adoption of smart government services in Jordan","authors":"Mohammed-Issa Riad Mousa Jaradat, Akram A. Moustafa, Abedalellah Mohammed Al-Mashaqba","doi":"10.1504/IJMC.2018.092669","DOIUrl":"https://doi.org/10.1504/IJMC.2018.092669","url":null,"abstract":"The main purpose of this study is to introduce and examine the factors affecting the intention to adopt and use of smart government services among Jordanian citizens. This study proposed a theoretical model based on diffusion of innovation theory (DOI) and integrated external constructs perceived risk, trust, and quality. Furthermore, this study is intended to investigate the moderating effect of gender and experience. Data were collected from undergraduate university students by using a paper-based questionnaire and analysed by using a WarpPLS 5.0 software. The results show that relative advantage, trialability and observability are important factors in explaining the individual's intention. Meanwhile, compatibility and complexity do not exert any significant influence. Moreover, experience plays an important role in moderating some of the hypothesised relationships. Meanwhile, gender does not have any moderation influence. This study's model explained approximately 40% of the variance in intention to adopt and use s-government services. Implications, limitations and suggestions for future studies are discussed.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133379272","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 23
Can mobile taxi redefine the transportation industry? A systematic literature review from the consumer perspective 移动出租车能否重新定义交通行业?从消费者角度进行系统的文献综述
Int. J. Mob. Commun. Pub Date : 2018-05-03 DOI: 10.1504/IJMC.2018.10004694
K. Ooi, Fang-Ee Foo, G. Tan
{"title":"Can mobile taxi redefine the transportation industry? A systematic literature review from the consumer perspective","authors":"K. Ooi, Fang-Ee Foo, G. Tan","doi":"10.1504/IJMC.2018.10004694","DOIUrl":"https://doi.org/10.1504/IJMC.2018.10004694","url":null,"abstract":"In the past, taxi booking can be a hassle. Consumers must queue at one of the designated taxi stands, hail a taxi by the roadside or dial through a specific phone-based booking hotlines. However, with the recent agglomeration and proliferation of three important technologies (e.g. 4G, GPS and smartphone devices), taxi booking has never been easier. Today, consumers can book a taxi using one of the available apps in their smartphone. This new technology innovation is known as mobile taxi (m-taxi). Although there are huge potential of adopting m-taxi, surprisingly little research was conducted on the acceptance of consumers. The study intends to close the research gap by proposing a conceptual model on the motivation of consumer to adopt m-taxi. The study serves valuable information to scholars and also practitioners such as mobile software developers, policymakers and tourism-related organisations who wish to integrate m-taxi as part of their business and marketing strategies.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-05-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116070088","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 16
Activity-based linkage and ranking methods for personal dataspace 个人数据空间的基于活动的链接和排序方法
Int. J. Mob. Commun. Pub Date : 2018-05-03 DOI: 10.1504/IJMC.2018.10003823
Deependra Kumar Sah, Xiaobo Wu, Mingqi Lv, Hamid Turab Mirza
{"title":"Activity-based linkage and ranking methods for personal dataspace","authors":"Deependra Kumar Sah, Xiaobo Wu, Mingqi Lv, Hamid Turab Mirza","doi":"10.1504/IJMC.2018.10003823","DOIUrl":"https://doi.org/10.1504/IJMC.2018.10003823","url":null,"abstract":"This research was conducted to alleviate desktop activity support deficiency, which occurs due to the lack of links between desktop resources. The research exploited information such as associations, contexts, and activity information about accesses to local resources, and translated this information into a personal linkage structure. More specifically, the research presented a novel approach to link and rank desktop resources by analysing users' activities over time, and exploited the associative links of resources from their implicit access patterns. Furthermore, multiple ranking methods, such as frequency of access, recency of access, focus time, and connectivity of resources, were proposed. Prototype systems were also developed, and a user study was conducted to validate the effectiveness of the proposed methods. The results showed that ranking desktop resources by their relevance - as carried out in this research - could improve activity-specific support, as well as overall performance in the area of personal information management.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-05-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130303017","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Impact of privacy concern on using mobile social networking apps: an empirical study 隐私问题对移动社交网络应用使用的影响:一项实证研究
Int. J. Mob. Commun. Pub Date : 2018-05-03 DOI: 10.1504/IJMC.2018.10004210
X. Tan, Yongbeom Kim, Li Qin
{"title":"Impact of privacy concern on using mobile social networking apps: an empirical study","authors":"X. Tan, Yongbeom Kim, Li Qin","doi":"10.1504/IJMC.2018.10004210","DOIUrl":"https://doi.org/10.1504/IJMC.2018.10004210","url":null,"abstract":"In this study, we investigated the level of privacy concern among users of mobile social networking (MSN) apps, and the effect of users' privacy concern on their acceptance of MSN apps. Based on the social exchange theory as well as the uses and gratification theory, we developed a research model to hypothesise the relationships among privacy-related constructs. We tested the research model using the data collected from a survey study. Our data analysis indicates that survey respondents have privacy concern when using MSN apps. However, the direct effect of privacy concern on user's behavioural intention is not statistically significant, while enjoyment has a significant positive influence on the behavioural intention. The antecedents of enjoyment and privacy concern are found to significantly affect their respective dependent variable. The findings help researchers and practitioners better understand the impact of privacy concern on users' acceptance of MSN apps.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"175 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-05-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131763540","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Effect of new service modes was introduced to banking industry: a comparative analysis of internet and mobile banking 新服务模式对银行业的影响:互联网银行与手机银行的比较分析
Int. J. Mob. Commun. Pub Date : 2018-05-03 DOI: 10.1504/IJMC.2018.10004555
Yi-Hsien Wang, Kuang-Hsun Shih, H. H. Yeh
{"title":"Effect of new service modes was introduced to banking industry: a comparative analysis of internet and mobile banking","authors":"Yi-Hsien Wang, Kuang-Hsun Shih, H. H. Yeh","doi":"10.1504/IJMC.2018.10004555","DOIUrl":"https://doi.org/10.1504/IJMC.2018.10004555","url":null,"abstract":"With the increasing advancements of mobile communication technologies, the modern service business mode has gradually developed into a service form differ from the previous form. Following new service modes were introduced to the banking industry, the transaction security and planning design of service projects as the most important factors. Whether market investors hold a positive attitude towards the introduction of new mobile financial service modes to the banking industry is an issue worth exploring. Empirical results show the market's response to financial enterprises' introduction of new service modes and provide future investors with reference for different dimensions when introducing new information services.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"63 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-05-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124800741","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
首页 上一页 下一页 尾页
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整，为了账户安全，请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们：info@booksci.cn Book学术提供免费学术资源搜索服务，方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号：481959085
Book学术官方微信