Prashant C. Palvia, Jaideep Ghosh, Tim Jacks, A. Serenko, A. Turan
{"title":"The World IT Project - Global Issues in Information Technology","authors":"Prashant C. Palvia, Jaideep Ghosh, Tim Jacks, A. Serenko, A. Turan","doi":"10.1142/11508","DOIUrl":"https://doi.org/10.1142/11508","url":null,"abstract":"","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"111 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131872887","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Information Technology Issues in China","authors":"Jie Yu, Yue Guo, Prashant C. Palvia","doi":"10.1142/9789811208645_0006","DOIUrl":"https://doi.org/10.1142/9789811208645_0006","url":null,"abstract":"In this chapter, we provide important information technology (IT) issues in China, such as organizational IT issues, technology issues, and individual issues. In the World IT Project survey, we recruited 310 IT workers in China. Most of the respondents were in their early career and worked full time in China’s IT organizations. The findings show that the most important IT-related organizational issues are: IT reliability and efficiency, security and privacy, and IT strategic planning. Among technology issues, IT professionals identified the following issues as the top concerns: networks/telecommunications, big data systems, data mining, software as a service, and business intelligence/analytics. Most IT employees seem to be satisfied with their current jobs and felt a sense of accomplishment at work. Results further show that more than half of the IT workers would not change their jobs in the short term and felt secure in their current jobs. In addition, there were no significant work–life conflicts among the surveyed IT employees.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116315705","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
R. Sousa, J. Carvalho, Luís Amaral, Prashant C. Palvia
{"title":"Information Technology Issues in Portugal","authors":"R. Sousa, J. Carvalho, Luís Amaral, Prashant C. Palvia","doi":"10.1142/9789811208645_0028","DOIUrl":"https://doi.org/10.1142/9789811208645_0028","url":null,"abstract":"Information technology (IT) professionals were surveyed in organizations across several industry sectors in Portugal to capture their concerns regarding organizational, technological and individual issues. Reliability and efficiency in IT, alignment between IT and the business, attracting and retaining IT professionals, and IT project planning were found to be the four most important organizational IT-related issues. Among technologies, the most important were business intelligence/analytics, enterprise application integration, ERP systems and business process management systems. Regarding individual issues, IT professionals seem quite satisfied with their jobs and their contribution to business goals, seem to have reasonable workloads, and have little or no intent of getting a job outside the IT sector.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130420233","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
J. Cranefield, M. E. Gordon, Z. Kovacic, G. Oliver, A. Serenko, A. Turan
{"title":"Information Technology Issues in New Zealand","authors":"J. Cranefield, M. E. Gordon, Z. Kovacic, G. Oliver, A. Serenko, A. Turan","doi":"10.1142/9789811208645_0023","DOIUrl":"https://doi.org/10.1142/9789811208645_0023","url":null,"abstract":"Our results suggest that New Zealand’s information technology (IT) workforce is aging and evolving to become more gender-balanced (28% of survey responses were from women) and more diverse (45% of survey respondents were born in another country). It is generally a happy workforce: on average, survey respondents reported that they were satisfied with their jobs and that they felt a sense of accomplishment, without expressing excessive concern about work pressure, workload, work–life balance, or losing their jobs. Respondents of this survey were concentrated in financial services, the public sector, and educational organizations. Those in financial services tended to be particularly focused on outward-looking organizational issues and mobile app development, and those working for public sector organizations tended to be more particularly focused on inward-looking organizational issues and enterprise-level technologies. The only issues where those working for educational institutions attributed greater importance than other respondents were bring your own computing device (BYOD) and globalization.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131060351","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Prashant C. Palvia, Jaideep Ghosh, Tim Jacks, A. Serenko, A. Turan
{"title":"The World IT Project: A Long Journey in the Making","authors":"Prashant C. Palvia, Jaideep Ghosh, Tim Jacks, A. Serenko, A. Turan","doi":"10.1142/9789811208645_0001","DOIUrl":"https://doi.org/10.1142/9789811208645_0001","url":null,"abstract":"The World IT Project, the largest study of its kind in the IS academic field, was conceptualized more than a decade ago. Long time in the making, the project was motivated by the dominant and pervasive bias in IS research towards American and Western views. In very broad terms, the World IT Project captures the organizational, technological, and individual issues of IT employees across the world and relates them to cultural and organizational variables. The project was officially launched in 2013 and is now in the publication phase. Because of the enormous global scale of the project, a single or even two or three publications cannot fully describe our findings. This book is a major publication that describes and analyzes the organizational, technological, and individual issues of IT employees in the 37 countries that were included in the project.This first chapter provides the necessary background for the remaining country chapters, which are co-authored with specific country teams. In here, we describe the goals and objectives of the World IT Project, its general framework and major research questions, the relevant literature and theoretical background, methodological details, expected outcomes and publications, and important contributions. The goal is to provide a world view of IT issues that will be relevant to stakeholders at the firm, national, and international levels.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124184575","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Ruohonen, N. Mavengere, A. Islam, A. Serenko, Ulla-Riitta Ahlfors, A. Turan
{"title":"Information Technology Issues in Finland","authors":"M. Ruohonen, N. Mavengere, A. Islam, A. Serenko, Ulla-Riitta Ahlfors, A. Turan","doi":"10.1142/9789811208645_0008","DOIUrl":"https://doi.org/10.1142/9789811208645_0008","url":null,"abstract":"Information technology (IT) industry is essential in Finland because of its significant export contribution, extensive workforce, and research and innovation contributions. This chapter highlights key issues in this important industry. For instance, IT reliability and efficiency are the top issues necessary for the Finnish IT industry’s competitiveness in a global context. Furthermore, business intelligence and analytics tools, techniques and skills are central to the Finnish IT industry. The industry has a very experienced workforce that is however aging and thus there is a need for training of young personnel to join the industry. Generally, the Finnish IT workers are satisfied with their jobs and exhibit low turnover intentions.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115196634","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Information Technology Issues in Greece","authors":"A. Serenko, G. Bhandari","doi":"10.1142/9789811208645_0012","DOIUrl":"https://doi.org/10.1142/9789811208645_0012","url":null,"abstract":"This chapter covers the organizational, technological, and individual information technology (IT) issues among IT workers in Greece. The results were obtained from a survey of 106 IT workers in Greece. Top organizational issues identified by IT workers include IT reliability and efficiency, security and privacy, and IT strategic planning. Business intelligence/ analytics is the top-ranked technology and infrastructure issue whereas social networking/media is viewed as the least important one. IT workers in Greece seem to be generally satisfied with their jobs and experience moderate work pressure. They also appear to be marginally concerned about job outsourcing or elimination.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"496 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115331419","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Information Technology Issues in the US","authors":"Tim Jacks, P. Palvia","doi":"10.1142/9789811208645_0037","DOIUrl":"https://doi.org/10.1142/9789811208645_0037","url":null,"abstract":"","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"189 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122052992","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Doina Fotache, V. Păvăloaia, Luminita Hurbean, Octavian Dospinescu, A. Serenko, Tim Jacks
{"title":"Information Technology Issues in Romania","authors":"Doina Fotache, V. Păvăloaia, Luminita Hurbean, Octavian Dospinescu, A. Serenko, Tim Jacks","doi":"10.1142/9789811208645_0029","DOIUrl":"https://doi.org/10.1142/9789811208645_0029","url":null,"abstract":"Nowadays, companies in Romania and abroad compete intensely for attracting employees, but the demand in Romania for qualified information technology (IT) personnel exceeds the supply. Previous studies have also reported that the IT market is quite “choosy”. The World IT Project contributes to a better understanding of perceptions of Romanian IT workers towards organizational, technological, and individual issues. It was discovered that IT workers have different preferences, taking into account that the average scores indicate all issues as being important. Continuity planning and disaster recovery, security and privacy, and IT reliability and efficiency are the most important organizational issues. The key technology issues are customer relationship management systems, collaborative and workflow tools, and networks/telecommunications. Overall, Romanian IT professionals are knowledgeable, hard-working, satisfied with their jobs, and willing to develop themselves in their current or other organizations.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130254427","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A. Serenko, N. Bontis, Prashant C. Palvia, A. Turan
{"title":"Information Technology Issues in Canada","authors":"A. Serenko, N. Bontis, Prashant C. Palvia, A. Turan","doi":"10.1142/9789811208645_0005","DOIUrl":"https://doi.org/10.1142/9789811208645_0005","url":null,"abstract":"The information technology (IT) industry is an irrevocable part of the Canadian economy. It has adapted well to the needs of the global market. Security and privacy are considered top-organizational issues. This is not surprising since ensuring security is vital for the widespread adoption of IT products and services. The Canadian public has always been concerned with their privacy, which was reflected in the present study. Networks and telecommunications are considered top-technology issues, followed by virtualization and enterprise application integration. Overall, a majority of Canadian IT professionals are satisfied with their jobs and report an acceptable level of work pressure, work–life balance, workload, and burnout. Nevertheless, some are likely to leave their current organizations. Despite a high demand on IT jobs, some IT workers may also leave the IT profession.","PeriodicalId":422192,"journal":{"name":"The World IT Project","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115448203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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