Information Technology Issues in Portugal

Abstract

Information technology (IT) professionals were surveyed in organizations across several industry sectors in Portugal to capture their concerns regarding organizational, technological and individual issues. Reliability and efficiency in IT, alignment between IT and the business, attracting and retaining IT professionals, and IT project planning were found to be the four most important organizational IT-related issues. Among technologies, the most important were business intelligence/analytics, enterprise application integration, ERP systems and business process management systems. Regarding individual issues, IT professionals seem quite satisfied with their jobs and their contribution to business goals, seem to have reasonable workloads, and have little or no intent of getting a job outside the IT sector.