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SMART-Journal of Business Management Studies最新文献

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PENGARUH KUALITAS KERJA TERHADAP KINERJA KARYAWAN PT. DUTA PARAMINDO SEJAHTERA 工作质量对PARAMINDO大使绩效的影响
IF 0.4
SMART-Journal of Business Management Studies Pub Date : 2023-04-27 DOI: 10.53990/smj.v3i2.242
Sulima Dwi Anggarini, M. Rowi
{"title":"PENGARUH KUALITAS KERJA TERHADAP KINERJA KARYAWAN PT. DUTA PARAMINDO SEJAHTERA","authors":"Sulima Dwi Anggarini, M. Rowi","doi":"10.53990/smj.v3i2.242","DOIUrl":"https://doi.org/10.53990/smj.v3i2.242","url":null,"abstract":"This study aims to determine whether there is an effect of work quality on employee performance. The method used is a quantitative approach with data collection through a questionnaire. The sample of respondents was taken using a saturated sample technique of 62. The data collection technique used a closed questionnaire or questionnaire with alternative answers using a Likert scale. analysis tool using simple linear regression analysis using t-test. The results of this study are: work quality partially has a positive and significant effect on employee performance. Employee \u0000The performance variable can be explained by the variation of the independent variable work quality of 84.5%. While the remaining 15.5% can be explained by other factors or other variables outside variables studied such as work motivation, leadership style, and others","PeriodicalId":41569,"journal":{"name":"SMART-Journal of Business Management Studies","volume":"221 1","pages":""},"PeriodicalIF":0.4,"publicationDate":"2023-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76072522","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
STRATEGI PEMASARAN PT. MITRAGAMA INTIPERKASA UNTUK MENINGKATKAN PENJUALAN UNIT RUMAH LA PALMA GRANDE BEKASI PT. MITRAGAMA恐吓营销策略，以促进LA PALMA GRANDE BEKASI的住房的销售
IF 0.4
SMART-Journal of Business Management Studies Pub Date : 2023-04-27 DOI: 10.53990/smj.v3i2.239
Ahmad Zita, Venny Oktaviany
{"title":"STRATEGI PEMASARAN PT. MITRAGAMA INTIPERKASA UNTUK MENINGKATKAN PENJUALAN UNIT RUMAH LA PALMA GRANDE BEKASI","authors":"Ahmad Zita, Venny Oktaviany","doi":"10.53990/smj.v3i2.239","DOIUrl":"https://doi.org/10.53990/smj.v3i2.239","url":null,"abstract":"This research studies marketing strategies for the increase of house \u0000sales at La Palma Grande, PT. Mitragama Intiperkasa according to \u0000product, location, price, and promotion with several observations \u0000and interviews with related parties. The type of research was qualitative descriptive by selecting some information sourced and direct observation of the location. The result of this research states the product, location, price, and promotion La Palma Grande greatly \u0000affect the increase in sales. The result of the observation of the location of La Palma Grande is very strategic, residential locations directly access the main road, near the highway, education facilities, health facilities and hospital, shopping center, industrial area, business, and office areas as well as tourist attractions. In terms of price, the results of interview respondents in La Palma Grande are very affordable for factory employees, civil servants, state-owned \u0000enterprises, entrepreneurs, and private employees, starting price \u0000from 400 million in 2022.","PeriodicalId":41569,"journal":{"name":"SMART-Journal of Business Management Studies","volume":"94 1","pages":""},"PeriodicalIF":0.4,"publicationDate":"2023-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91048859","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
PENGARUH KUALITAS LAYANAN KENTUCKY FRIED CHICKEN BEKASI TRADE CENTER TERHADAP KEPUASAN KONSUMEN 服务质量对肯塔基炸鸡贸易中心对消费者满意度的影响
IF 0.4
SMART-Journal of Business Management Studies Pub Date : 2023-04-27 DOI: 10.53990/smj.v3i2.240
I. Jaya, Eva Fauziana
{"title":"PENGARUH KUALITAS LAYANAN KENTUCKY FRIED CHICKEN BEKASI TRADE CENTER TERHADAP KEPUASAN KONSUMEN","authors":"I. Jaya, Eva Fauziana","doi":"10.53990/smj.v3i2.240","DOIUrl":"https://doi.org/10.53990/smj.v3i2.240","url":null,"abstract":"The purpose of this study is to focus on the analysis to determine whether there is an effect of service quality on customer satisfaction in the Kentucky Fried Chicken Bekasi Trade Center. The distribution of questionnaires to 150 consumers of Kentucky Fried Chicken Bekasi Trade Center with a sampling technique using purposive sampling. The research method used is the descriptive quantitative method. The data analysis technique uses descriptive analysis testing, research instrument testing, classical assumption testing, simple linear regression analysis hypothesis testing, and testing the coefficient of determination (R^2) with the help of the SPSS version 25 application program. The results of this study indicate that service quality has a positive effect on customer satisfaction at Kentucky Fried Chicken Bekasi Trade Center by 23.039 > 1.976 and 0.000 < 0.05. While the coefficient of determination (R^2) of the effect of service quality on customer satisfaction at Kentucky Fried Chicken Bekasi Trade Center is 78.2% and the influence of other variables \u0000outside this study is 21.8%.","PeriodicalId":41569,"journal":{"name":"SMART-Journal of Business Management Studies","volume":"1 1","pages":""},"PeriodicalIF":0.4,"publicationDate":"2023-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75470052","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DI TOKO INFORMA AHMAD YANI BEKASI 服务质量对INFORMA AHMAD YANI贝卡西客户满意度的影响
IF 0.4
SMART-Journal of Business Management Studies Pub Date : 2023-04-27 DOI: 10.53990/smj.v3i2.241
Nabila Nabila, Jaenudin Jaenudin
{"title":"PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DI TOKO INFORMA AHMAD YANI BEKASI","authors":"Nabila Nabila, Jaenudin Jaenudin","doi":"10.53990/smj.v3i2.241","DOIUrl":"https://doi.org/10.53990/smj.v3i2.241","url":null,"abstract":"This study aims to analyze the effect of service quality which consists of reliability, assurance, tangibles, empathy, and responsiveness to customer satisfaction at Informa Store, at Ahmad Yani - Bekasi. The research method used is descriptive quantitative. The author collected data in the form of a questionnaire, with a total of 110 respondents using Slovin to determine the sample size. The analytical methods used are descriptive statistical tests, validity tests, data reliability tests, normality tests, heteroscedasticity tests, correlation coefficients, coefficients of determination, simple linear regression tests, and hypothesis tests which are processed using the Statistical Package for Social Sciences (SPSS) version 25 program. Simultaneous test results show that the quality of service (X) which consists of reliability, assurance, physical evidence (tangibles), empathy (empathy), and responsiveness (responsiveness) have a significant effect simultaneously (together). the same) on the customer satisfaction variable with a significance value (P value) of 0.003","PeriodicalId":41569,"journal":{"name":"SMART-Journal of Business Management Studies","volume":"307 1","pages":""},"PeriodicalIF":0.4,"publicationDate":"2023-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75611899","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN NASABAH KOPERASI SIMPAN PINJAM DANA ARTA MANDIRI KABUPATEN PURWAKARTA 服务质量如何影响合作社储蓄贷款客户满意度的影响
IF 0.4
SMART-Journal of Business Management Studies Pub Date : 2023-04-27 DOI: 10.53990/smj.v3i2.243
Tiara Yustika, Rita Mardiana
{"title":"PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN NASABAH KOPERASI SIMPAN PINJAM DANA ARTA MANDIRI KABUPATEN PURWAKARTA","authors":"Tiara Yustika, Rita Mardiana","doi":"10.53990/smj.v3i2.243","DOIUrl":"https://doi.org/10.53990/smj.v3i2.243","url":null,"abstract":"The purpose of this study is to focus on analysis to determine whether there is an influence of service quality on customer satisfaction at KSP (Koperasi Simpan Pinjam) Dana Arta Mandiri, Purwarkarta. The distribution of questionnaires to 100 KSP Dana Arta Mandiri customers with sampling techniques using purposive sampling. The research method used is a descriptive quantitative method. Data analysis techniques use descriptive analysis testing, research instrument testing, classical assumption testing, hypothesis testing of simple linear regression analysis, and coefficient of determination testing with the help of the SPSS application program version 25. The results of this study are known that the quality of service has a significant effect on customer satisfaction at KSP Dana Arta Mandiri of 4,645 > 1,984 and 0.000 < 0.05.R2","PeriodicalId":41569,"journal":{"name":"SMART-Journal of Business Management Studies","volume":"61 1","pages":""},"PeriodicalIF":0.4,"publicationDate":"2023-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80630539","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Measuring Quality Practices at Prince Sattam Bin Abdulaziz University from the Perspective of Total Quality Management 从全面质量管理的视角衡量萨塔姆·本·阿卜杜勒阿齐兹王子大学的质量实践
IF 0.4
SMART-Journal of Business Management Studies Pub Date : 2023-01-01 DOI: 10.5958/2321-2012.2023.00004.0
Abdul-Wasea Abdul-Ghani Saif Al-Mekhlafi
{"title":"Measuring Quality Practices at Prince Sattam Bin Abdulaziz University from the Perspective of Total Quality Management","authors":"Abdul-Wasea Abdul-Ghani Saif Al-Mekhlafi","doi":"10.5958/2321-2012.2023.00004.0","DOIUrl":"https://doi.org/10.5958/2321-2012.2023.00004.0","url":null,"abstract":"","PeriodicalId":41569,"journal":{"name":"SMART-Journal of Business Management Studies","volume":"1 1","pages":""},"PeriodicalIF":0.4,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"71091602","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Measuring the impact of electronic banking services on customer loyalty: An empirical evidence from Saudi Arabia 衡量电子银行服务对客户忠诚度的影响:来自沙特阿拉伯的经验证据
IF 0.4
SMART-Journal of Business Management Studies Pub Date : 2023-01-01 DOI: 10.5958/2321-2012.2023.00019.2
A. Al-Qarni, Mohammed Khojah
{"title":"Measuring the impact of electronic banking services on customer loyalty: An empirical evidence from Saudi Arabia","authors":"A. Al-Qarni, Mohammed Khojah","doi":"10.5958/2321-2012.2023.00019.2","DOIUrl":"https://doi.org/10.5958/2321-2012.2023.00019.2","url":null,"abstract":"","PeriodicalId":41569,"journal":{"name":"SMART-Journal of Business Management Studies","volume":"1 1","pages":""},"PeriodicalIF":0.4,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"71092343","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Organizational Factors of Work Life Balance and their Impact on Job Performance of Academic and Administrative Heads of North East Universities in Sri Lanka 斯里兰卡东北地区大学学术与行政主管工作生活平衡的组织因素及其对工作绩效的影响
IF 0.4
SMART-Journal of Business Management Studies Pub Date : 2023-01-01 DOI: 10.5958/2321-2012.2023.00005.2
Sareena Umma Mohamed Abdul Gaffoor, N. Kengatharan, T. Velnampy
{"title":"Organizational Factors of Work Life Balance and their Impact on Job Performance of Academic and Administrative Heads of North East Universities in Sri Lanka","authors":"Sareena Umma Mohamed Abdul Gaffoor, N. Kengatharan, T. Velnampy","doi":"10.5958/2321-2012.2023.00005.2","DOIUrl":"https://doi.org/10.5958/2321-2012.2023.00005.2","url":null,"abstract":"","PeriodicalId":41569,"journal":{"name":"SMART-Journal of Business Management Studies","volume":"1 1","pages":""},"PeriodicalIF":0.4,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"71091634","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Influence of auditor independence on audit quality: Empirical evidence 审计师独立性对审计质量的影响:经验证据
IF 0.4
SMART-Journal of Business Management Studies Pub Date : 2023-01-01 DOI: 10.5958/2321-2012.2023.00013.1
Abdullah Masood
{"title":"Influence of auditor independence on audit quality: Empirical evidence","authors":"Abdullah Masood","doi":"10.5958/2321-2012.2023.00013.1","DOIUrl":"https://doi.org/10.5958/2321-2012.2023.00013.1","url":null,"abstract":"","PeriodicalId":41569,"journal":{"name":"SMART-Journal of Business Management Studies","volume":"36 1","pages":""},"PeriodicalIF":0.4,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"71092091","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Audit Quality Attributes and Firm Profitability: Empirical Evidence 审计质量属性与企业盈利能力:经验证据
IF 0.4
SMART-Journal of Business Management Studies Pub Date : 2023-01-01 DOI: 10.5958/2321-2012.2023.00007.6
Khaled Salmen Aljaaidi
{"title":"Audit Quality Attributes and Firm Profitability: Empirical Evidence","authors":"Khaled Salmen Aljaaidi","doi":"10.5958/2321-2012.2023.00007.6","DOIUrl":"https://doi.org/10.5958/2321-2012.2023.00007.6","url":null,"abstract":"","PeriodicalId":41569,"journal":{"name":"SMART-Journal of Business Management Studies","volume":"1 1","pages":""},"PeriodicalIF":0.4,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"71091655","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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