{"title":"Customer relationship management (CRM) banking","authors":"Ilinca Gorobeţ","doi":"10.53486/9789975155663.51","DOIUrl":"https://doi.org/10.53486/9789975155663.51","url":null,"abstract":"In a condition of fierce competition on the financial market, when banks are losing more and more of their market and customers, CRM banking presents itself as a personalized solution to this problem. The purpose of this research is to highlight the advantages of CRM banking for both the bank and the customer. Research methods will be description, comparison, synthesis. As a result, we will elucidate what CRM banking presents on the domestic market and in international practice.","PeriodicalId":413662,"journal":{"name":"30 Years of Economic Reforms in the Republic of Moldova: Economic Progress via Innovation and Competitiveness, Vol III","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122154779","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The actuality and retrospective of the system of local taxes in the Republic of Moldova","authors":"Nadejda Berghe","doi":"10.53486/9789975155663.47","DOIUrl":"https://doi.org/10.53486/9789975155663.47","url":null,"abstract":"Many of the state reforms lately are aimed at reforming local public finances, especially in terms of own revenues of the budgets of administrative-territorial units consisting of local taxes and fees, provided in each territory, in accordance with the Fiscal Code and transfers directly and in full to the respective budgets. Key words: local taxes, tax base, own revenues, local public authorities, administrative-territorial units, local budgets, source of revenue for LPAs, real estate tax, land tax.","PeriodicalId":413662,"journal":{"name":"30 Years of Economic Reforms in the Republic of Moldova: Economic Progress via Innovation and Competitiveness, Vol III","volume":"84 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131615661","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Republic of Moldova`s relations with international financial institutions: positive and negative aspects","authors":"A. Petroia, Nadejda Botnari","doi":"10.53486/9789975155663.36","DOIUrl":"https://doi.org/10.53486/9789975155663.36","url":null,"abstract":"Republica Moldova, fiind o țară în curs de dezvoltare, de-a lungul timpului în care reprezenta o țară independentă, a încercat să creeze și a creat relații de colaborare cu diferite instituții financiare internaționale. În acest studiu determinăm atât aspecte pozitive, cât și negative cu privire la colaborarea Republicii Moldova cu instituțiile internaționale financiare, care au ca scop înbunătățirea funcționalității și eficacității piețelor, promovarea cooperării financiare internaționale, posibilitatea accesului la resurse financiare a țărilor mai puțin dezvoltate și în curs de dezvoltare prin acordarea granturilor, ajutorului sau facilităților unor împrumuturi și credite internaționale. Odată cu extinderea procesului de globalizare, rolul acestor instituții financiare internaționale a crescut semnificativ, deoarece acestea își exercită funcțiile prin statornicirea regulilor, drepturilor și obligațiilor ce revin fiecărui stat în cadrul cooperării economice internaționale. Astfel, instituțiile internaționale financiare determină și gestionează relațiile economice dintre statele lumii și promovează, printre acestea, acordarea facilităților reciproce și obținerea unui nivel înalt al economiei internaționale. Ele contribuie la menţinerea deschisă şi transparentă a sistemelor economice naţionale, iar prin analize realiste promovează încrederea în politicile economice ale ţărilor membre şi în obiectivele pe care şi le propun autorităţile naţionale. Totodată, instituţiile internaţionale constituie un forum util pentru discutarea dilemelor de politică economică, în care ţările membre şi guvernele acestora învaţă regulile jocului şi îşi formează deprinderea de a le respecta. Critica constructivă şi reformarea politicilor economice ale statelor participante fac parte din rolul tot mai activ pe care trebuie să îl îndeplinească instituţiile economico-financiare internaţionale. În acest cadru larg, se cuprinde şi reformarea organizaţiilor economice şi instituţiilor financiare internaţionale.","PeriodicalId":413662,"journal":{"name":"30 Years of Economic Reforms in the Republic of Moldova: Economic Progress via Innovation and Competitiveness, Vol III","volume":"95 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132495237","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Automated optimization of the production plan based on the revenue trends","authors":"Ilie Coanda","doi":"10.53486/9789975155663.25","DOIUrl":"https://doi.org/10.53486/9789975155663.25","url":null,"abstract":"This paper proposes a way to automate the development of a production plan that maximizes the company's revenue, while meeting customer requirements for different products that compete with the raw material in manufacturing and meet the constraints on available resources. Based on the trends for each product, a higher priority is given to products that offer a greater increase in total revenue.","PeriodicalId":413662,"journal":{"name":"30 Years of Economic Reforms in the Republic of Moldova: Economic Progress via Innovation and Competitiveness, Vol III","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122209414","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Regression analyzes of cryptocurrencies under COVID-19","authors":"Mariya Yaneva","doi":"10.53486/9789975155663.37","DOIUrl":"https://doi.org/10.53486/9789975155663.37","url":null,"abstract":"The global COVID pandemic is changing the way we understand the world in all spheres of public, social, economic, financial and political life. Digital and digital technologies are displacing human capital by changing the hitherto dominant world order. This change, which is linked to the international pandemic imposed by the WHO / World Health Organization /, has an impact on the financial well-being of economic agents in both positive and negative aspects. Digital cryptocurrencies manage to fit into this digital-remote living environment, which raises many questions for research circles.","PeriodicalId":413662,"journal":{"name":"30 Years of Economic Reforms in the Republic of Moldova: Economic Progress via Innovation and Competitiveness, Vol III","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125354396","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Usefulness of macroprudential policy instruments applied to the banking sector of the Republic of Moldova","authors":"Victoria Cociug, V. Postolache","doi":"10.53486/9789975155663.44","DOIUrl":"https://doi.org/10.53486/9789975155663.44","url":null,"abstract":"The issue of assessing the usefulness of macro-prudential policy instruments currently applied in the banking sector is quite relevant in the light of current legislative changes and requires in-depth study in light of the recommendations of the BASEL III standards. The aim of the research is to assess the usefulness of the set of macro-prudential policy instruments in relation to systemic banking risks. Research methods. A systematic approach and economic-statistical methods were used. Following the research, the steps to achieve the necessary macroprudential policy in assessing the usefulness were identified macro-prudential policy instruments in accordance with the purposes of their application, recommended by the Basel III standards, applied in the banking sector of the Republic of Moldova.","PeriodicalId":413662,"journal":{"name":"30 Years of Economic Reforms in the Republic of Moldova: Economic Progress via Innovation and Competitiveness, Vol III","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122378116","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Strengthening the activity of the national insurance sector and development trends","authors":"Rodica Cernit","doi":"10.53486/9789975155663.48","DOIUrl":"https://doi.org/10.53486/9789975155663.48","url":null,"abstract":"The insurance sector, as a specific branch of the economy, plays an important role in the risk management process and directly influences the level of security of businesses and citizens at risk, caused by unfavorable random events, the production of which can cause significant damage. With the development of society, the issue of protection against damage and calamities has become increasingly relevant. In this context, insurance is an important way to minimize and cover damages, providing security to insured persons to resume their activity and which requires permanent development. The digitalization trend of the insurance activity will serve as an opportunity for the development of this sector.","PeriodicalId":413662,"journal":{"name":"30 Years of Economic Reforms in the Republic of Moldova: Economic Progress via Innovation and Competitiveness, Vol III","volume":"166 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124026273","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Sustainable rural development by using land market evaluation in the Republic of Moldova with the space econometrics method as the financial tool in land consolidation","authors":"D. Cimpoieş, A. Racul, Iurie Danilov","doi":"10.53486/9789975155663.06","DOIUrl":"https://doi.org/10.53486/9789975155663.06","url":null,"abstract":"The aim of the paper is to define the spatial econometric method for the land evaluation in rural areas by using the opportunity price in land transactions. The factors that determine land market in the Republic of Moldova are significantly related to the productivity of agricultural land, their location within the local landscape, characterized by the slope and soil quality, adjacency to local or republican access roads for storage and other. Also, an important role in the formation of the plots market price has the pressure of the urban space to convert the agricultural lands afferent to the cities and villages in industrial or residential spaces. This financial pressure with an exponential decrease concentric with respect to urban centers is not negligible in the formation of the price of land transactions.","PeriodicalId":413662,"journal":{"name":"30 Years of Economic Reforms in the Republic of Moldova: Economic Progress via Innovation and Competitiveness, Vol III","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129126391","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Critical considerations on the management of operative data on SARS-COV-2 virus infection in the republic of Moldova","authors":"Sergiu Oprea","doi":"10.53486/9789975155663.24","DOIUrl":"https://doi.org/10.53486/9789975155663.24","url":null,"abstract":"The topicality of the scientific paper is determined by the evolution of the epidemiological situation of SARS-Cov-2 virus infection in the Republic of Moldova and the lack of medical information systems, which would ensure rapid collection, operational management and efficient analysis of primary data on infected persons, able to generate consolidated reports in institutional, territorial, time profiles.","PeriodicalId":413662,"journal":{"name":"30 Years of Economic Reforms in the Republic of Moldova: Economic Progress via Innovation and Competitiveness, Vol III","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117278246","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The state social insurance budget in terms of budget classification","authors":"Liliana Mardari","doi":"10.53486/9789975155663.55","DOIUrl":"https://doi.org/10.53486/9789975155663.55","url":null,"abstract":"The unified system of codes that groups and systematizes budgetary indicators according to certain criteria reflects the budgetary classification, which is important for policy formulation, identifying resource allocation, establishing accountability for policies and performance, and day-to-day budget management. The purpose of the research is the analysis of the state social insurance budget in terms of budget classification depending on the time factor. The systematization of budgetary indicators favors the elaboration of policies in the field of state social insurance and social assistance, the state social insurance budget and the medium-term budgetary framework, the monitoring and execution of the state social insurance budget, the performance within the programs, in order to ensure the financial stability of the public system. social insurance. The methods applied in the research process are: dynamic analysis, comparison, observation, deduction. The research results reflect the state social insurance budget for the period 2016-2020 according to the budgetary classification system applied in the Republic of Moldova, approved in 2015 and includes the functional, organizational, source, economic and program classification. Another aspect of the research is the executed / approved analysis of the state social insurance budget in the same way according to the budgetary classification.","PeriodicalId":413662,"journal":{"name":"30 Years of Economic Reforms in the Republic of Moldova: Economic Progress via Innovation and Competitiveness, Vol III","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114664761","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}