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A review and comparison of six sigma and the lean organisations 六西格玛与精益组织的回顾与比较
The Tqm Magazine Pub Date : 2006-05-01 DOI: 10.1108/09544780610659989
T. Bendell
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引用次数: 230
Consistency and transformation in the quality movement 质量运动的一致性和转型
The Tqm Magazine Pub Date : 2006-05-01 DOI: 10.1108/TQMM.2006.10618CAA.001
Su Mi Dahlgaard-Park
{"title":"Consistency and transformation in the quality movement","authors":"Su Mi Dahlgaard-Park","doi":"10.1108/TQMM.2006.10618CAA.001","DOIUrl":"https://doi.org/10.1108/TQMM.2006.10618CAA.001","url":null,"abstract":"","PeriodicalId":412605,"journal":{"name":"The Tqm Magazine","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129166902","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 11
Getting value from knowledge management 从知识管理中获得价值
The Tqm Magazine Pub Date : 2006-05-01 DOI: 10.1108/09544780610659970
J. Spender
{"title":"Getting value from knowledge management","authors":"J. Spender","doi":"10.1108/09544780610659970","DOIUrl":"https://doi.org/10.1108/09544780610659970","url":null,"abstract":"Purpose – Getting value from knowledge management (KM) means managing the way new knowledge is brought to bear on the business's practices, for value is added only through practice – not through talk. Though there are relationships between knowledge and practice, and the purpose of KM is to get more value from the firm's knowledge, knowledge is too loose and slippery a term to afford us a good handle on these matters. The paper proposes a novel typology that distinguishes data, meaning, and skilled practice. Each must be managed differently, though management must integrate all into the business model.Design/methodology/approach – A non‐empirical theoretical paper clarifying the interaction of different epistemologies or ways of knowing within the business. Different epistemologies are illustrated and discussed at a managerial level, the formal and academic philosophizing is left out.Findings – The paper shows that KM are not all alike.Originality/value – Highly original, given very few KM writers address...","PeriodicalId":412605,"journal":{"name":"The Tqm Magazine","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128021496","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 56
Inventive Thinking through TRIZ: A Practical Guide 创造性思维通过TRIZ:实用指南
The Tqm Magazine Pub Date : 2006-05-01 DOI: 10.1108/09544780610660040
Su Mi Dahlgaard-Park, K. Narasimhan
{"title":"Inventive Thinking through TRIZ: A Practical Guide","authors":"Su Mi Dahlgaard-Park, K. Narasimhan","doi":"10.1108/09544780610660040","DOIUrl":"https://doi.org/10.1108/09544780610660040","url":null,"abstract":"","PeriodicalId":412605,"journal":{"name":"The Tqm Magazine","volume":"35 13","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131609082","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 39
Similarities and differences between TQM, six sigma and lean TQM、六西格玛和精益的异同
The Tqm Magazine Pub Date : 2006-05-01 DOI: 10.1108/09544780610660004
R. Andersson, H. Eriksson, H. Torstensson
{"title":"Similarities and differences between TQM, six sigma and lean","authors":"R. Andersson, H. Eriksson, H. Torstensson","doi":"10.1108/09544780610660004","DOIUrl":"https://doi.org/10.1108/09544780610660004","url":null,"abstract":"Purpose – During the last decades, different quality management concepts, including total quality management (TQM), six sigma and lean, have been applied by many different organisations. Although m ...","PeriodicalId":412605,"journal":{"name":"The Tqm Magazine","volume":"60 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115039884","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 542
Implementation – a key issue? 实施——一个关键问题?
The Tqm Magazine Pub Date : 2006-03-01 DOI: 10.1108/TQMM.2006.10618BAA.001
John K Davies
{"title":"Implementation – a key issue?","authors":"John K Davies","doi":"10.1108/TQMM.2006.10618BAA.001","DOIUrl":"https://doi.org/10.1108/TQMM.2006.10618BAA.001","url":null,"abstract":"","PeriodicalId":412605,"journal":{"name":"The Tqm Magazine","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132055565","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Individual differences in TQM change compliance: A study of service organizations in Nigeria TQM变革遵从性的个体差异:对尼日利亚服务组织的研究
The Tqm Magazine Pub Date : 2006-03-01 DOI: 10.1108/09544780610647838
B. Ehigie, Regina Clement Akpan, S. Okhakhume
{"title":"Individual differences in TQM change compliance: A study of service organizations in Nigeria","authors":"B. Ehigie, Regina Clement Akpan, S. Okhakhume","doi":"10.1108/09544780610647838","DOIUrl":"https://doi.org/10.1108/09544780610647838","url":null,"abstract":"– The present paper seeks to identify what individual differences exist among employees in compliance with a management change; to examine the case of total quality management (TQM), and more precisely, to examine personality factors like extraversion, neuroticism, psychoticism, and locus of control as variables of individual differences in the study., – Primary source of data collection is employed, as employees in some service organizations implementing TQM served as participants for data collection. The research design adopted is correlation. A regression analysis of employee compliance with TQM on the personality variables of the study was run. Self‐report measures of participants were obtained for the personality attributes, while their respective bosses rated them on TQM compliance., – It is established that individual differences exist in employee compliance with a management change program. Specifically for TQM compliance, high extraversion and low neuroticism are desirable individual difference factors for enhanced compliance with TQM philosophy., – The research was conducted among employees in service organizations only; this limits the generalizability of the present findings. Also, the employees were mainly Nigerians; cultural differences might limit the research findings. The present study does not exhaust all possible factors of individual differences., – The present research has implications for personnel selection and development in times of organization change. To ensure compliance with a novel management design, some personality factors could serve as favorable dispositions of employees. Management of organizations therefore needs to consider such factors in selection and placement of employees in such organizations., – What is original about the paper is the identification of personality factors that could enhance the implementation of a TQM program.","PeriodicalId":412605,"journal":{"name":"The Tqm Magazine","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133987698","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
An integrated quality assurance information system for the design‐to‐order manufacturing environment 一个集成的质量保证信息系统，用于设计到订单的制造环境
The Tqm Magazine Pub Date : 2006-03-01 DOI: 10.1108/09544780610647883
A. Nookabadi, J. Middle
{"title":"An integrated quality assurance information system for the design‐to‐order manufacturing environment","authors":"A. Nookabadi, J. Middle","doi":"10.1108/09544780610647883","DOIUrl":"https://doi.org/10.1108/09544780610647883","url":null,"abstract":"Purpose – As one of the major goals in modern industry, quality assurance concerns the whole life cycle of both product and process covering all quality‐based functions. It is also clear that, in order to design and manufacture the right products for customers, there is a strong need for an information system to support all the quality‐based functions from the pre‐production stage through to post‐production. Despite the research studies on integrated quality systems (IQS) in recent years, there remains no model for the implementation of IQS. This study aims to address this issue.Design/methodology/approach – In considering quality assurance as a system within an organisation which itself has other sub‐systems, and referring to the definitions of integration, it is clear that the concept of integration can be applied to this area. The objective of integrated quality assurance information system is to integrate all phases from initial identification to final realisation of requirements and customer expectat...","PeriodicalId":412605,"journal":{"name":"The Tqm Magazine","volume":"164 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132033781","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 11
The impact of human resource management practices on the implementation of total quality management 人力资源管理实践对实施全面质量管理的影响
The Tqm Magazine Pub Date : 2006-03-01 DOI: 10.1108/09544780610647874
Ching-Chow Yang
{"title":"The impact of human resource management practices on the implementation of total quality management","authors":"Ching-Chow Yang","doi":"10.1108/09544780610647874","DOIUrl":"https://doi.org/10.1108/09544780610647874","url":null,"abstract":"Purpose – The perceived advantages of the implementation of TQM are generating improved quality and efficiency, increasing customer satisfaction, thus improving competitiveness. However, there is a high failure rate in the implementation of TQM. The key issue in this regard is that companies have devoted relatively little attention to human resources management (HRM). Several academics and practitioners have asserted that synergy and congruence among HRM practices are critical to the implementation of TQM. However, there is relatively little empirical evidence to support this contention. The purpose of this research is to conduct an empirical study on high‐tech firms, in order to analyse the impacts of HRM practices on the implementation of TQM.Design/methodology/approach – In this study, a research framework related to HRM practices, TQM practices, and quality performances was developed. Based on the framework, a questionnaire was designed and sent to the HR managers or chief executive officers (CEOs) of...","PeriodicalId":412605,"journal":{"name":"The Tqm Magazine","volume":"346 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124311988","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 175
Theory and practice of total quality function deployment 全面质量功能展开的理论与实践
The Tqm Magazine Pub Date : 2006-03-01 DOI: 10.1108/09544780610647865
S. Devadasan, N. Kathiravan, V. Thirunavukkarasu
{"title":"Theory and practice of total quality function deployment","authors":"S. Devadasan, N. Kathiravan, V. Thirunavukkarasu","doi":"10.1108/09544780610647865","DOIUrl":"https://doi.org/10.1108/09544780610647865","url":null,"abstract":"Purpose – This article seeks to propose a technique called total quality function deployment (TQFD) and to appraises its practicality by applying it to a traditional pump‐manufacturing environment.Design/methodology/approach – The deficiencies of QFD techniques were studied. The theory of the TQFD technique was developed with the objective of overcoming these deficiencies. Two pump‐manufacturing companies were involved, while examining the practicality of TQFD technique.Findings – A traditional pump‐manufacturing environment lacks knowledge of implanting techniques like QFD, which challenges the researchers to test‐implement, the techniques like TQFD. Yet the successful development of TQFD documents during the reported research project indicates the practical feasibility of TQFD implementation in pump‐manufacturing companies.Research limitations/implications – The practicality of TQFD was tested by involving two pump‐manufacturing companies located in the city of Coimbatore in India. These two companies m...","PeriodicalId":412605,"journal":{"name":"The Tqm Magazine","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123791798","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 28
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