IBT Journal of Business Studies最新文献

{"title":"Enhancing Organizational Performance through Social Media use and Knowledge Management","authors":"K. Mehmood, Farkhanda Batool, Nadeem Sheikh","doi":"10.46745/ILMA.JBS.2020.16.01.13","DOIUrl":"https://doi.org/10.46745/ILMA.JBS.2020.16.01.13","url":null,"abstract":"Researchers acknowledge the importance of knowledge, innovation, social capital, and social media for organizations. Based on practical and academic importance of these variables, hypotheses were developed and relationships have been tested among knowledge management, innovation and performance for various contexts. Furthermore, hypotheses have also been drawn to test the relationships amongst knowledge management, social capital, and social media use. However, limited research examined relationships amongst all these constructs in the same research framework, and this research attempted to cover that gap. Thus, this research pays original contribution in the form of testing an extended model regarding the impact of social media use on companies’ performance involving the investigation of serial mediating effect of social capital, knowledge management, and innovation. Pakistan’s home appliance industry markets around 2500 electronic products and has 95% share domestically. Further, innovation and knowledge sharing are critical success factors for home appliance industry Therefore, this study was conducted for this industry and used survey method which resulted in 150 responses from the managers. The study finds that commercial social media’s use by companies impacts knowledge management through social capital; and a serial mediating impact of these constructs exists amongst social media use and organization performance. There are extremely limited studies for electronic companies in Pakistan given the concerned variables. Therefore they are helpful for the managers concerned as these findings suggest effective use of social media by electronic companies in particular to create better organizational knowledge and improve company performance.campaigns motivate citizens to pay for safe drinking water","PeriodicalId":407267,"journal":{"name":"IBT Journal of Business Studies","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-11-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132973738","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Corporate Social Responsibility (CSR) from Organizational Performance Perspective: Analysis of Pharmaceuticals Industries of Malakand Division","authors":"A. Zeb, Muhammad Khalil Ur Rahman, Shabir Ahmad","doi":"10.46745/ilma.jbs.2019.15.01.06","DOIUrl":"https://doi.org/10.46745/ilma.jbs.2019.15.01.06","url":null,"abstract":"This paper aims to explore corporate social responsibility from organizational performance perspective. This research was conducted on the pharmaceutical industries of Malakand division and by structured questionnaire data was collected from customer. 50 customers sample size was selected using convenience sampling techniques. Out of whom 40 questionnaires were received having response rate of 80% and are used for data analysis. Descriptive statistics, correlation analysis and regression analysis were used for analysis. Results of the research demonstrate that the association among corporate social responsibility and organizational performance is positive in the pharmaceutical industries of Malakand division Pakistan.","PeriodicalId":407267,"journal":{"name":"IBT Journal of Business Studies","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130981545","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Investigating the Leadership role in Teacher Education Institutes: A study based on Sindh Government Institutes","authors":"Shah Nawaz Sahito","doi":"10.46745/ilma.jbs.2019.15.01.12","DOIUrl":"https://doi.org/10.46745/ilma.jbs.2019.15.01.12","url":null,"abstract":"The main purpose of this research study is to determine the leadership role in public sector teachers training institutes in Sindh, province of Pakistan. The study is focused on themes the problems/pressures such as social, political influence particularly at managerial/leadership level, intrinsic sense of responsibility, operational procedures in department, individual responsibility and challenges in faculty training and development   faced by top leadership of Teachers training institutes. The primary source  of  data  collection  used  for  the  professionals  is  based  on  the  comprehensive  survey;  well-designed tools such as questionnaire comprised of thirty closed ended items on a five-point Likert- scale which was developed in consultation with the language and subject experts that are used as  sampling  instruments,  and  certain  items  were  revised  after  pilot  testing.  After  this  procedure,  construct and content validity of questionnaire was determined, the researcher has visited personally those institutions which were included in the population of research study, and random sampling has been used as sampling technique to collect the data. Ethical consideration was ensured in research to save respondents from any problem in the future; special care was given to the language so as not to hurt the respondents’ race, caste, creed and culture.The responses had been analyzed statistically using regression analysis. The respondents of the study included officers of Grade 17 and above from the Leadership of Education & literacy Department. Priority was given to those offices that possessed experience in academic as well as managerial level such as teacher educators /trainers, professors and Heads of Teachers Training Institutions in Sindh, a province of Pakistan. The findings of this study is concluded on the effectiveness of the leadership provided by the head figure in these teachers training institutes is not greatly affected due to problems such as non-availability of physical facilities in the institutions, or the financial problems and academic, professional qualification and experience. However, the effectiveness of teacher education leadership was significantly affected due to political influence, undue transfers of intuitions heads, suspensions or punishment had the negative impact on the effectiveness of leadership. The study suggested reasonable modifications in internal process of institutes and their practical application such as recruitment and appraisal on merit basis and avoiding undue suspension or transfer of management staff. ","PeriodicalId":407267,"journal":{"name":"IBT Journal of Business Studies","volume":"65 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129961037","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Servant Leadership: A Taxonomic Approach towards Systematic Literature Review","authors":"M. Qureshi, Abdur Rahman Aleemi, S. Hyder","doi":"10.46745/ilma.jbs.2019.15.01.18","DOIUrl":"https://doi.org/10.46745/ilma.jbs.2019.15.01.18","url":null,"abstract":"Connection between inferior leadership and massive business meltdown and inadequacy of seasoned leadership models create an urge to seek leadership equipped with ethical behavior, concern for subordinates, all the stakeholders and the society as a whole. This literature survey examines existing literature addressing servant leadership theory. Servant leadership theory has not yet been legitimized as a mainstream leadership theory therefore, it is worthy to examine its antecedents, outcomes and different mediating and moderating mechanisms to have in-depth knowledge of servant leadership concept and to understand how it differs from other mainstream leadership theories. This study analyzed the literature using descriptive approach as proposed by Turnnidge & Côté (2016). The study  has  been  carried  out  in  three  phases.  First  phase  is  concerned  with  screening  of  abstracts  and  citations  related  to  variable  of  interests,  in  second  phase,  peer  discussion  was  made  to  retain  valuable literature and exclusion of literature which does not fall in set criterion. In the third phase, full text of articles and relevant literature were reviewed which were potentially related to and are of interest.  It was found that servant leadership is a different concept which is more comprehensive and predicts more positive outcomes than its predecessor leadership models. Systematic literature review provided detailed insight with respect to servant leadership theory and its outcomes which led to the development of taxonomy which was further used to develop integrated model of causal fl ow  through  mediating  and  moderating  mechanisms;  and  then  was  further  refined  to  identify servant leadership interaction with different organization and behavioral variables. Findings of this research suggest possible impact of servant leadership in power distant culture which is inconsistent in contemporary research and needs to be investigated for validation of servant leadership’s concept in Third World countries.","PeriodicalId":407267,"journal":{"name":"IBT Journal of Business Studies","volume":"211 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125305091","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Developing a Scale on Employee Involvement and Motivation in Effective Change Management: A Case of Canteen Stores Department","authors":"Faryal Razzak, Sadia Shaikh, Asif Kamran, Ahad Hayat Khan","doi":"10.46745/ilma.jbs.2019.15.01.05","DOIUrl":"https://doi.org/10.46745/ilma.jbs.2019.15.01.05","url":null,"abstract":"Effective Change Management (ECM) had emerged as new field of study. One of the most insightful attribute of organizational change efforts is their low success rate. Success rate of Change endeavors in organizations is alarming. Therefore, it is not viable to commit precious resources monetary or human capital for any change endeavor that do not bring anticipated results. Moreover, no change process can be effective if the employee’s involvement and motivation (EIM) is missing to embrace and make change effective. The current paper highlights the factors associated with EIM and proposes a framework and an indigenous scale based on the framework proposed by Razzaq (2010) ECM model. The pilot study was conducted in retail sector leading chain store, Canteen Store Department (CSD). Descriptive statistics and exploratory factor analysis are conducted to check the factor structure of the EIM construct. As hypothesized, the EIM is a composite of five underlying elements. The current paper will highlight the importance for effectiveness of change management and the suggested new scale will be a valuable tool for managers and practitioners to focus on the factors that define employees’ involvement in ECM or identify and rectify the short falls in executing the organizational change process.","PeriodicalId":407267,"journal":{"name":"IBT Journal of Business Studies","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121659743","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Impact of Brand Equity on Consumer Brand Preference and Brand Purchase Intention","authors":"M. Bashir, S. Faheem, M. Hassan, Waseem Akhtar Shaikh","doi":"10.46745/ilma.jbs.2019.15.01.11","DOIUrl":"https://doi.org/10.46745/ilma.jbs.2019.15.01.11","url":null,"abstract":"Product  differentiation  has  become  a  difficult  task  for  the  marketers  because  of  the  increasing number of brands in the market. It is also noted that, the product differentiation which gets it basis from the brand i.e. brand equity, turns out to be more effective than others. This is the reason why the marketers are emphasizing more on strengthening the brand equity of a brand. A conceptual framework was constructed to measure the impact brand equity has from all the other components under  brand  equity.  Furthermore,  consumer  brand  preference  and  consumer’s  brand  purchase  intention were also studied along with the effects of brand equity on them. The sample size was chosen 385 and it was quite responsive; only 5% of them did not respond. The prior studies were used in developing the constructs by making sure their applicability and validity in recent times. Likert scale was used in the questionnaire to get the answers from respondents. The data was collected on the basis of convenience sampling. Model was analyzed completely after conducting the preliminary analysis. Then hypotheses were analyzed on basis of regression which ruled out only one out of seven. ","PeriodicalId":407267,"journal":{"name":"IBT Journal of Business Studies","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128134853","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Impact of Attachment Styles on Relationship Satisfaction: Mediating Role of Phubbing Behavior ","authors":"Marryam Shams, Umer Iftikhar, Ahtesham Ali Raja","doi":"10.46745/ilma.jbs.2019.15.01.13","DOIUrl":"https://doi.org/10.46745/ilma.jbs.2019.15.01.13","url":null,"abstract":"Being a technology driven and triggered world, it is extremely important for the individuals to remain virtually connected. But sometimes such virtual connections lead the individuals towards phubbing because of which relational satisfaction among the individuals has been lost. The purpose of our study is to analyze the impact of the individual attachment styles on the relationship satisfaction by the mediating role of phubbing behavior. In light of Bowlby attachments styles our study conceptualizes that secured individuals are contended with their surrounding’s hence phubless, and remain contended in their relationships. Whereas the insecurely attached individuals are the ones who phubbed more which ultimately leads them towards less relationship satisfaction. The present study is the first to conceptualize such framework.","PeriodicalId":407267,"journal":{"name":"IBT Journal of Business Studies","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128666773","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"DOES VALUE CO-CREATION IMPACTS CUSTOMER LOYALTY AND REPURCHASE INTENTION ?","authors":"Reema Frooghi","doi":"10.46745/ilma.ibtjbs","DOIUrl":"https://doi.org/10.46745/ilma.ibtjbs","url":null,"abstract":"The study conducted is focused towards analyzing the association between value co-creation and its association towards customer satisfaction and ultimately customer loyalty driving towards customer’s repurchase intention. The investigation is carried out among the young mobile phone users, the respondents being from the Private Universities of Karachi. The research utilizes path analysis to test the hypotheses and achieve the objectives of the research conducted. In total, 172 completed and usable questionnaires were received from respondents comprising of young university going mobile phone users. Convenience sampling was used selection of the sample. The results achieve via path analysis revealed that Customer Perceived Vale and Customer Trust positively impacts Co-creation of Value which results towards Customer Satisfaction and Customer Loyalty and ultimately customers repurchase intention. This research contributes signifi cantly towards developing strategies for increasing satisfaction and loyalty pattern of the customer within the telecommunication industry of the country. This conducted research can further be replicated within other service sectors and also other age groups residing in the same service sector. The research conducted delivers an inimitable perspective of Value Co-creation in Pakistan Telecommunication sector which has been not much covered in the given geographic area. The model can be further used in understanding the consumer behavior in other service sector and also it can be applied on other age groups.","PeriodicalId":407267,"journal":{"name":"IBT Journal of Business Studies","volume":"36 6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125686640","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"CSR or ISO Certifi cation: What Does Really Matter for Consumer in Developing Countries ?","authors":"A. Ahmad, M. Azeem, S. Shaikh","doi":"10.46745/ilma.jbs.2019.15.01.08","DOIUrl":"https://doi.org/10.46745/ilma.jbs.2019.15.01.08","url":null,"abstract":"This empirical study was aimed to discover the impact of corporate social responsibility (CSR) and international standardization of organization (ISO) on corporate reputation (CR) and corporate reputation’s effect on consumer loyalty (CL). In addition, the relationship of corporate reputation & trust (T), corporate reputation with consumer company identification (CCI) was also examined. Lastly the association of consumer company identification, trust and consumer loyalty (CL) was also analyzed. The data was collected from 500 students of three different universities and survey instrument was administrated. Overall, eight hypotheses were examined to confirm the relationship among variables by using the CFA (Confirmatory Factor Analysis) and structural equation modeling (SEM) was used to test the validity of the instrument with the help of AMOS and SPSS software. The result indicated that ISO and environmental CSR has direct relationship with corporate reputation. Corporate reputation had direct association with trust. Whereas, corporate reputation was significantly positive related with consumer company identification. Subsequently, Trust also showed positive relation with loyalty and positive relationship was found between consumer company identification and consumer loyalty. Furthermore, results showed that community development- corporate social responsibility had no relationship with corporate reputation and corporate reputation was significantly related with customer loyalty. The findings of this study contribute in the literature provided instrument authenticity and adaptability in Pakistani context. In this study limitations and future recommendations were also provided.","PeriodicalId":407267,"journal":{"name":"IBT Journal of Business Studies","volume":"222 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115657778","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"An Evaluation of Relationship between Risk, Return and Social Structure and their Impact on Individual Investor’s Behaviour at Pakistan Stock Exchange","authors":"Sumair Farooq, Syed S. Hassan, K. Iraqi","doi":"10.46745/ilma.jbs.2019.15.01.15","DOIUrl":"https://doi.org/10.46745/ilma.jbs.2019.15.01.15","url":null,"abstract":"This research paper focusing on twofold purposes: where the first part focuses on providing positive evidence on the nature of relationship between risk and return. Moreover, the second part of the paper deals with analyzing the role of risk and return and social structures on the investor’s behaviour in specific consideration with Pakistan Stock Exchange (PSX) (formerly Karachi Stock Exchange; KSE). This research paper has employed a quantitative approach for the purpose of collection of data and analysis of the results in order to fulfil the aim and objectives of the study. The data for risk and return has been collected from secondary sources. The risk and return for 50 companies that are listed on Pakistan Stock Exchange and at least once paid dividend have been calculated for 11 years which is from 2007 to 2017. Moreover, in order to collect the data for social structure and investor  behaviour  the  researcher  has  used  survey  questionnaire  as  the  research  instrument.  The  questionnaire was filled by 558 individual investors who have invested their capital in the stock of companies listed on Pakistan Stock Exchange. The sampling method that was used for the purpose of selecting respondents for getting the questionnaires filled was non-probability method. For all the independent variables the null hypotheses are rejected thus showing significance of relationship. The results from  the  regression  analysis  has  shown  that  among  all  the  predicting  variables  social  structure explains the lowest amount of variation in investor’s behaviour. Thus, overall it can be said that the results of this study are in alignment with the previous researches.","PeriodicalId":407267,"journal":{"name":"IBT Journal of Business Studies","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133982984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}