Int. J. Bus. Intell. Res.最新文献

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Application of Six Sigma to Achieve Sales Lifecycle Optimization 应用六西格玛实现销售生命周期优化
Int. J. Bus. Intell. Res. Pub Date : 2014-10-01 DOI: 10.4018/IJBIR.2014100101
Victoria Nacarelli
{"title":"Application of Six Sigma to Achieve Sales Lifecycle Optimization","authors":"Victoria Nacarelli","doi":"10.4018/IJBIR.2014100101","DOIUrl":"https://doi.org/10.4018/IJBIR.2014100101","url":null,"abstract":"The objective of this paper is to optimize sales lifecycle performance at United Biosource Corporation through the Six Sigma DMAIC methodology to produce fact based, and data driven approaches with reduced process inconsistency. This methodology was applied to identify inefficiencies within the current sales lifecycle process, including excessive data collection and workflow activities. Evaluations of these inefficiencies identified critical to quality and critical to process inputs. On average, 285.33 hours per month are lost as a result of Smartweb related data and workflow performance activities. The identified drivers of these activities are: i external workflows; ii data cleaning; and iii outside reporting. The goal is to decrease the total number of hours per month spent performing these activities by 75% by the end of 2014. These results will be included in a subsequent publication. To date, the application of the Six Sigma DMAIC methodology to optimize sales lifecycle helped identify inefficiencies, develop solutions and a control plan to ensure the improvements are sustainable.","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"121 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128348569","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 12
An Investigation of BI Implementation Critical Success Factors in Iranian Context 伊朗背景下商业智能实施关键成功因素的调查
Int. J. Bus. Intell. Res. Pub Date : 2014-07-01 DOI: 10.4018/ijbir.2014070104
Ahad Zare Ravasan, Sogol Rabiee Savoji
{"title":"An Investigation of BI Implementation Critical Success Factors in Iranian Context","authors":"Ahad Zare Ravasan, Sogol Rabiee Savoji","doi":"10.4018/ijbir.2014070104","DOIUrl":"https://doi.org/10.4018/ijbir.2014070104","url":null,"abstract":"Nowadays, many organizations take Business Intelligence (BI) systems to improve their decision-making processes. Although many organizations have adopted BI systems, not all of these implementations have been successful. This paper seeks to identify critical success factors (CSFs) that impact on successful implementation of BI systems in organizations. So, at first, through literature review, 26 CSFs were identified. Following that, a questionnaire was developed and then filled out by domain experts who had at least three years of experience in BI implementation projects in Iran. Robust Exploratory Factor Analysis (EFA) was run for data analysis, which finally classified 26 CSFs into four distinct groups termed as \"organizational\", \"human\", \"project management\", and \"technical\". The results of this study provide a very useful reference for scholars and managers to identify the relevant issues of BI projects in Iran.","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"90 3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131204342","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 25
A Comparison of Simultaneous Confidence Intervals to Identify Handwritten Digits 同时置信区间识别手写数字的比较
Int. J. Bus. Intell. Res. Pub Date : 2014-07-01 DOI: 10.4018/ijbir.2014070103
Nicolle Clements
{"title":"A Comparison of Simultaneous Confidence Intervals to Identify Handwritten Digits","authors":"Nicolle Clements","doi":"10.4018/ijbir.2014070103","DOIUrl":"https://doi.org/10.4018/ijbir.2014070103","url":null,"abstract":"This paper evaluates the use of several known simultaneous confidence interval methods for the automated recognition of handwritten digits from data in a well-known handwriting database. Contained in this database are handwritten digits, 0 through 9, that were obtained from 42,000 participants' writing samples. The objective of the analyses is to utilize statistical testing procedures that can be easily automated by a computer to recognize which digit was written by a subject. The methodologies discussed in this paper are designed to be sensitive to Type I errors and will control an overall measure of these errors, called the Familywise Error Rate. The procedures were constructed based off of a training portion of the data set, then applied and validated on the remaining testing portion of the data.","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131349271","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
Exploring Big Data Opportunities for Online Customer Segmentation 探索在线客户细分的大数据机会
Int. J. Bus. Intell. Res. Pub Date : 2014-07-01 DOI: 10.4018/ijbir.2014070105
Georgia Fotaki, M. Spruit, S. Brinkkemper, D. Meijer
{"title":"Exploring Big Data Opportunities for Online Customer Segmentation","authors":"Georgia Fotaki, M. Spruit, S. Brinkkemper, D. Meijer","doi":"10.4018/ijbir.2014070105","DOIUrl":"https://doi.org/10.4018/ijbir.2014070105","url":null,"abstract":"In today's competitive business environment, more and more organizations move or extent their business online. Thus, there is an increasing need for organizations to build concrete online marketing strategies in order to engage with their customers. One basic step towards achieving the objectives related to online marketing is the segmentation of online customers, based on the customer data gathered online. Since there is an onslaught of customer information collected from online sources, new techniques are required for managing and analyzing the huge amount of data, and this is where the concept of Big Data can play an essential role. This research sheds light on three fields: Online Marketing, Customer Segmentation, and Big Data Analytics. The three domains are integrated into the Online Customer Segmentation (OCS) framework, which attempts to show how online marketing objectives can be supported by techniques and tools applicable to extremely large datasets. For the creation of the OCS framework a set of main online marketing objectives is defined. Moreover, the differences among customer attributes gathered from offline and online channels are discussed and OCS categories are identified. Finally, the concept of Big Data is introduced and relevant techniques and tools suitable for analyzing customer segmentation categories and segmenting customers effectively are described. This work demonstrates the OCS framework by applying it on a hypothetical business scenario using an online customer data set.","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"195 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121125163","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 16
Pattern Retrieval through Classification from Pattern Warehouse: Issues and Challenges 从模式仓库中通过分类进行模式检索:问题与挑战
Int. J. Bus. Intell. Res. Pub Date : 2014-07-01 DOI: 10.4018/ijbir.2014070101
R. S. Thakur, Vivek Tiwari
{"title":"Pattern Retrieval through Classification from Pattern Warehouse: Issues and Challenges","authors":"R. S. Thakur, Vivek Tiwari","doi":"10.4018/ijbir.2014070101","DOIUrl":"https://doi.org/10.4018/ijbir.2014070101","url":null,"abstract":"The pattern is special kinds of data which are created through various data mining techniques and stored in the pattern warehouse through a specialized pattern management system (PMS). Pattern warehouse makes the pattern non-volatile or persists. Now a day's persistent pattern retrieval is a very new and important issue. This paper focuses on problems and challenges with pattern retrieval. One can see the applicability of classification in pattern retrieval as an opportunity and trying to bring attention to probable issues and challenges behind the physical implementation of this concept. This paper concluded that the applicability of classification in pattern retrieval is well feasible. It has also discussed that how of pattern classification is different with data's classification. Classification method should be defined in such a way that it can handle pattern efficiently. So far, little emphasis has been posed on developing an overall classification system for pattern retrieval. This paper concerns only association kinds of patterns. It has presented some issues regarding (i) Decision boundary of pattern classes. (ii) Problem of calculating a reliable estimate of pattern classes. (iii) How to define class boundary (iv) How to handle overlapping of pattern classes (v) Parameter selection for pattern classes estimation (v) Preprocessing of patterns (vi) How to handle classification on demand. (vii) Updating of pattern classes (vii) Finding optimal test conditions.","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"2018 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133205644","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
A Data Mining Approach for Risk Assessment in Car Insurance: Evidence from Montenegro 汽车保险风险评估的数据挖掘方法:来自黑山的证据
Int. J. Bus. Intell. Res. Pub Date : 2014-07-01 DOI: 10.4018/ijbir.2014070102
Ljiljana Kašćelan, Vladimir Kašćelan, Milijana Novovic-Buric
{"title":"A Data Mining Approach for Risk Assessment in Car Insurance: Evidence from Montenegro","authors":"Ljiljana Kašćelan, Vladimir Kašćelan, Milijana Novovic-Buric","doi":"10.4018/ijbir.2014070102","DOIUrl":"https://doi.org/10.4018/ijbir.2014070102","url":null,"abstract":"This paper has proposed a data mining approach for risk assessment in car insurance. Standard methods imply classification of policies to great number of tariff classes and assessment of risk on basis of them. With application of data mining techniques, it is possible to get functional dependencies between the level of risk and risk factors as well as better results in predictions. On the case study data it has been proved that data mining techniques can, with better accuracy than the standard methods, predict claim sizes and occurrence of claims, and this represents the basis for calculation of net risk premium and risk classification. This paper, also, discusses advantages of data mining methods compared to standard methods for risk assessment in car insurance, as well as the specificities of the obtained results due to small insurance market, such is the one in Montenegro.","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128488542","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Vintage Analytics and Data Warehouse Design 复古分析和数据仓库设计
Int. J. Bus. Intell. Res. Pub Date : 2014-04-01 DOI: 10.4018/ijbir.2014040104
I. Millet, S. Andaleeb, J. Fizel
{"title":"Vintage Analytics and Data Warehouse Design","authors":"I. Millet, S. Andaleeb, J. Fizel","doi":"10.4018/ijbir.2014040104","DOIUrl":"https://doi.org/10.4018/ijbir.2014040104","url":null,"abstract":"Vintage Analytics is a useful technique for a variety of domains where performance depends on experience or age. However, this technique might be underutilized due to lack of awareness and due to difficulties in data preparation. This paper provides examples of Vintage Analytics, including one detailed scenario demonstrating benefits and typical challenges in the context of a sales database. It then proposes data warehouse design guidelines to address these difficulties.","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"509 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132480528","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Data Mining Approach to Decision Support in Social Welfare 社会福利决策支持的数据挖掘方法
Int. J. Bus. Intell. Res. Pub Date : 2014-04-01 DOI: 10.4018/ijbir.2014040103
Ricardo Anderson, Gunjan Mansingh
{"title":"Data Mining Approach to Decision Support in Social Welfare","authors":"Ricardo Anderson, Gunjan Mansingh","doi":"10.4018/ijbir.2014040103","DOIUrl":"https://doi.org/10.4018/ijbir.2014040103","url":null,"abstract":"Knowledge discovery and data-mining techniques have the potential to provide insights into data that can improve decision making. This paper explores the use of data mining to extract patterns from data in the domain of social welfare. It discusses the application of the Integrated Knowledge Discovery and Data Mining process model (IKDDM) a social welfare programme in Jamaica. Further, it demonstrates how the knowledge acquired from the data is used to develop a knowledge driven decision support system (DSS) in the PATH CCT programme. This system was successfully tested in the domain showing over 94% accuracy in the comparative decisions produced.","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129119663","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 12
Organizational Sustainability: Aspects of Agility 组织可持续性:敏捷性的各个方面
Int. J. Bus. Intell. Res. Pub Date : 2014-04-01 DOI: 10.4018/ijbir.2014040102
H. Rahman
{"title":"Organizational Sustainability: Aspects of Agility","authors":"H. Rahman","doi":"10.4018/ijbir.2014040102","DOIUrl":"https://doi.org/10.4018/ijbir.2014040102","url":null,"abstract":"An organization with its capacity to endure, add value and promote value chain could be seen as a sustainable organization. Sustainability could be in the form of short-medium-and-long term effect to an entity. To an organization, in this global economic crisis and increased competition, long term sustainability means to be able to compete, gain margin, and add knowledge, notwithstanding mere survival. Through the utilization of the information and communication technology, organizations are now can adopt various business techniques to tackle or minimize risks, reduce costs, and make profit. Among many such techniques, this particular research looks into the aspects of agility within organizations that may lead to sustained business platform. This paper tries to argue that an organization with this characteristic, in the longer run, can lead to sustainability and elevate the business intelligence. In discourse, through a vertical literature review, this study has tried to construct a framework of sustainability with this aspect of an organization and thereby proposed a business model for ideation and future implementation. The research intends to add values to operational capability of an organization, especially considering challenging situations, such as lack of awareness, low financial capability, and high risk of investment within the social and organizational eco-systems.","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"202 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121885570","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
The Construction of Economic Intelligence as an Academic Discipline: A Theoretical Perspective 经济智能学科建设:一个理论视角
Int. J. Bus. Intell. Res. Pub Date : 2014-04-01 DOI: 10.4018/ijbir.2014040101
Florian Fougy
{"title":"The Construction of Economic Intelligence as an Academic Discipline: A Theoretical Perspective","authors":"Florian Fougy","doi":"10.4018/ijbir.2014040101","DOIUrl":"https://doi.org/10.4018/ijbir.2014040101","url":null,"abstract":"Whereas \"intelligence economique\" was unknown in France up until the 1990s, it is now the subject of many scientific publications and professional courses. This article addresses the institutionalization of economic intelligence and its construction as a field of study over the last twenty years. It maintains that economic intelligence constitutes a discipline and that there is no geographical diffusion of economic intelligence but national emergences. This work interests in its appearance in France since the 1990s through the dual process of standardization of economic intelligence practices and the establishment of a scientific community characterized, as explained by Jovanovic (2008), by the creation of researchers groups, a common training and the affirmation of a specific method.","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131962366","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
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