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Determine Factors of NFC Mobile Payment Continuous Adoption in Shopping Malls: Evidence From Indonesia 决定NFC移动支付在购物中心持续采用的因素:来自印度尼西亚的证据
Int. J. Bus. Intell. Res. Pub Date : 2021-07-01 DOI: 10.4018/ijbir.20210701.oa1
Siwei Sun, Fangyu Zhang, Kaicheng Liao, Victor I. Chang
{"title":"Determine Factors of NFC Mobile Payment Continuous Adoption in Shopping Malls: Evidence From Indonesia","authors":"Siwei Sun, Fangyu Zhang, Kaicheng Liao, Victor I. Chang","doi":"10.4018/ijbir.20210701.oa1","DOIUrl":"https://doi.org/10.4018/ijbir.20210701.oa1","url":null,"abstract":"Near Field Communication (NFC) mobile payment systems allow users to utilize services through smartphones. There is insufficient literature exploring the adoption of NFC with payment scenarios in developing countries. This study aims to explore the influential factors of consumer adoption of NFC, taking payment behaviors through NFC in Indonesia as an example. One hundred forty-seven participants were enrolled in the 5-point Likert scale survey, and 124 valid samples were analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that trust mediates the effect of context on consumers' continuous intention to use NFC mobile payment. Additionally, trust mediates the effect of perceived risk on consumers' continuous intention to use. The perceived ease of use and perceived usefulness have no effects on consumers' continuous intention to use. The mediating effect of religiosity has not been observed in this study. The findings can enbale service providers and local governments to offer better mobile payment services.","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"308 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114655998","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
Modeling the Critical Success Factors for Business Intelligence Implementation: An ISM Approach 商业智能实现的关键成功因素建模:ISM方法
Int. J. Bus. Intell. Res. Pub Date : 2021-07-01 DOI: 10.4018/IJBIR.20210701.OA3
Kanika Chaudhry, Sanjay Dhingra
{"title":"Modeling the Critical Success Factors for Business Intelligence Implementation: An ISM Approach","authors":"Kanika Chaudhry, Sanjay Dhingra","doi":"10.4018/IJBIR.20210701.OA3","DOIUrl":"https://doi.org/10.4018/IJBIR.20210701.OA3","url":null,"abstract":"Business intelligence (BI) helps organizations to make better and quicker decisions. The primary requirement, as per previous studies, for any successful BI implementation in an organization and its' stakeholders, is to understand and pay heed to the vital issues and factors governing it. The objective of this study is, thus, to analyze the various critical success factors (CSF’s) for Business Intelligence Implementation, in context to the Indian sub-continent. In this qualitative study, the CSF’s for BI implementation are classified, through the review of the literature and to identify the relationship among the CSF's, Interpretive Structural Modeling (ISM) is applied along with MICMAC classification method. The ISM approach's outcome shows that management support and business goal alignment are the most significant driving factors for implementing BI. These findings may help recognize the crucial facts that affect the firms adopting BI in India and give some insights for other countries","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124407783","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Comparing Requirements Analysis Techniques in Business Intelligence and Transactional Contexts: A Qualitative Exploratory Study 比较商业智能和事务环境中的需求分析技术:一个定性的探索性研究
Int. J. Bus. Intell. Res. Pub Date : 2021-07-01 DOI: 10.4018/ijbir.294569
M. G. Guillemette, Sylvie Frechette, Alexandre Moïse
{"title":"Comparing Requirements Analysis Techniques in Business Intelligence and Transactional Contexts: A Qualitative Exploratory Study","authors":"M. G. Guillemette, Sylvie Frechette, Alexandre Moïse","doi":"10.4018/ijbir.294569","DOIUrl":"https://doi.org/10.4018/ijbir.294569","url":null,"abstract":"Requirements elicitation is a key concern in information technology (IT) projects. Busi-ness intelligence systems (BI) have emerged and are now used widely in organizations. These systems are designed to support manager's decision-making in their business performance moni-toring activities and their requirements are very different from those of transactional systems. But past research did not consider these differences. Therefore, this paper relies on a comparative approach to assess differences in the level of use and perceived effectiveness of requirements analysis techniques in both business intelligence and transactional contexts. An exploratory quali-tative study was conducted with two phases of semi-structured interviews with experienced practitioners. Our results show that 28% of the techniques differ in their level of use or perceived effectiveness, thus demonstrating the specificity of decision makers' needs. Our results reveal the importance of using techniques appropriate to the context to adequately define requirements and improve projects’ success.","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116678684","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Online Product Reviews and Their Impact on Third Party Sellers Using Natural Language Processing 使用自然语言处理的在线产品评论及其对第三方卖家的影响
Int. J. Bus. Intell. Res. Pub Date : 2021-01-01 DOI: 10.4018/ijbir.20210101.oa2
Akash Phaniteja Nellutla, M. Hudnurkar, S. Ambekar, A. Lidbe
{"title":"Online Product Reviews and Their Impact on Third Party Sellers Using Natural Language Processing","authors":"Akash Phaniteja Nellutla, M. Hudnurkar, S. Ambekar, A. Lidbe","doi":"10.4018/ijbir.20210101.oa2","DOIUrl":"https://doi.org/10.4018/ijbir.20210101.oa2","url":null,"abstract":"The purpose of this paper is to gain insights from the online product reviews of e-commerce sites such as Flipkart and Amazon and analyze its impact on third party sellers. To judge the authenticity of a product, reviews are more useful than ratings, since ratings do not give a complete picture. It is always preferred to consider both the product and seller reviews to have a seamless delivery and defect less product. In this paper, natural processing methods are used to gain insights by considering online reviews of a product. Methods such as sentiment analysis, bag of words model help to understand the impact of online product reviews on the seller's ratings and their performance over some time. The reviews are categorized into positive, negative, and neutral using sentiment analysis. Further, topic modeling is done to find out the topic reviews are majorly referring to. The seller reviews for a specific product after analysis are compared with the overall seller reviews to judge the authenticity. The results of this paper would be beneficial to both the consumers and sellers.","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"102 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114162189","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Artificial Intelligence in FinTech: Understanding Stakeholders Perception on Innovation, Disruption, and Transformation in Finance 金融科技中的人工智能:理解利益相关者对金融创新、颠覆和转型的看法
Int. J. Bus. Intell. Res. Pub Date : 2021-01-01 DOI: 10.4018/ijbir.20210101.oa3
Farida Rasiwala, Bindya Kohli
{"title":"Artificial Intelligence in FinTech: Understanding Stakeholders Perception on Innovation, Disruption, and Transformation in Finance","authors":"Farida Rasiwala, Bindya Kohli","doi":"10.4018/ijbir.20210101.oa3","DOIUrl":"https://doi.org/10.4018/ijbir.20210101.oa3","url":null,"abstract":"The recent increase of robo-advisory services (RAs) in various financial domains has caused a threatening alarm to the traditional fund and wealth management industry. There has been a remarkable growth in RAs' assets under management (AUM) due to their ability to provide better expected return by being competitive on pricing, transparency, and services. The research paper is designed to explore the various experts in the financial industry (which includes VP and AVPs of investment bank, managers and senior executive at bank, IT professionals and executives, and FinTech entrepreneurs and CEOs) and perceive the digital disruption that is going to affect the traditional financial services industry. Secondly, it is to explore the various strategies that are being adopted by the financial service providers to withstand competition from the disruption caused by FinTech challengers. Moreover, the purpose of this research paper is also to understand the extent and effect of the disruption as well as the strategies adopted by financial industry players to face these disruptions from FinTech.","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122698956","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 13
Employer Brand Equity and Its Impact on the Application Intent of the Prospective Employees 雇主品牌资产及其对准员工申请意向的影响
Int. J. Bus. Intell. Res. Pub Date : 2021-01-01 DOI: 10.4018/ijbir.20210101.oa1
Dipali Shrikant Dalvi
{"title":"Employer Brand Equity and Its Impact on the Application Intent of the Prospective Employees","authors":"Dipali Shrikant Dalvi","doi":"10.4018/ijbir.20210101.oa1","DOIUrl":"https://doi.org/10.4018/ijbir.20210101.oa1","url":null,"abstract":"Skilled human capital marks organisational success. Attracting, recruiting, and retaining these employees is vital. Companies are applying branding principles to recruitment function. This is termed as employer branding (EB). Identifying a right fit to suit organizational needs is essential. Organizational communication plays a critical role to relate to job seekers of generation-i; they rely on information imparted via various media and decode their perception. In this study, it is evident that for job seekers, corporate websites are important sources of information while deciding their employer. The reviews on job hunting sites aid perception. Use of AI to relate to prospective employees adds competitive edge. This study was conducted to ascertain dimensions of EB and study the application intent of potential employees. It included students from engineering and management and the employees from the job market. The findings allowed comparison of application intent of three groups. Qualification and experience moderates' application intent of prospective employees was evident.","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"72 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127480389","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Cyber Security Solutions for Businesses in Financial Services: Challenges, Opportunities, and the Way Forward 金融服务企业的网络安全解决方案:挑战、机遇和前进之路
Int. J. Bus. Intell. Res. Pub Date : 2021-01-01 DOI: 10.4018/ijbir.20210101.oa5
Shahzeb Akhtar, P. Sheorey, Sonali Bhattacharya, Ajith Kumar Vadakki Veetil
{"title":"Cyber Security Solutions for Businesses in Financial Services: Challenges, Opportunities, and the Way Forward","authors":"Shahzeb Akhtar, P. Sheorey, Sonali Bhattacharya, Ajith Kumar Vadakki Veetil","doi":"10.4018/ijbir.20210101.oa5","DOIUrl":"https://doi.org/10.4018/ijbir.20210101.oa5","url":null,"abstract":"This paper examines the challenges that small, medium, and large businesses in the financial services industry are facing concerning data security and providing relevant tools and strategies to protect the same. A qualitative research-based approach has been used where one-on-one interviews were conducted with 10 CIOs (chief information officers) and CISOs (chief information security officers). This data was compared with secondary data sources to validate the findings. This paper presents an in-depth analysis regarding security technologies and their efficacy to protect data assets and sensitive information. It will also opine about the technologies that each business type can use economically to cover the gamut of cyber-attacks. Existing research is restricted to either addressing small and medium businesses (SMBs) or large businesses. This paper attempts a comprehensive review for all sizes of businesses.","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"59 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116768285","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Experiential Retailing Leveraged by Data Analytics 数据分析带来的体验式零售
Int. J. Bus. Intell. Res. Pub Date : 2021-01-01 DOI: 10.4018/ijbir.20210101.oa6
Urshita Ghosh Dastidar, S. Ambekar, M. Hudnurkar, A. Lidbe
{"title":"Experiential Retailing Leveraged by Data Analytics","authors":"Urshita Ghosh Dastidar, S. Ambekar, M. Hudnurkar, A. Lidbe","doi":"10.4018/ijbir.20210101.oa6","DOIUrl":"https://doi.org/10.4018/ijbir.20210101.oa6","url":null,"abstract":"The purpose of the study is to establish how in retail industry consumer data can be leveraged and analysed to provide customers an enhance shopping experience. Popular machine learning algorithms related to text mining aids in parsing the natural language and helps to understand the brand image and what the brand currently is lacking. In the last decade, although ecommerce brought a revolution in retail industry, shopping trends show that consumers spend more in offline store than online. The rise of omni-channel retailing and data-driven decision-making are shifting retailer focus to providing enhanced in-store customer experiences. Retailers are trying to find ways to stand out in the highly competitive environment. The solution to this problem is providing retailtainment. This study helps to understand how the available customer data is to be analysed to create unique experiences and enable experience-based stores. The results of this study will help a retail company understand how omnichannel play an important role creating customer engagement strategies.","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"141 1-2","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120905043","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
A Data Analytics Study for Adverse Reactions of Blood Donors by Age, Gender, and Donation Type 献血者不良反应按年龄、性别和献血类型的数据分析研究
Int. J. Bus. Intell. Res. Pub Date : 2021-01-01 DOI: 10.4018/ijbir.20210101.oa4
M. Miah, S. Miah
{"title":"A Data Analytics Study for Adverse Reactions of Blood Donors by Age, Gender, and Donation Type","authors":"M. Miah, S. Miah","doi":"10.4018/ijbir.20210101.oa4","DOIUrl":"https://doi.org/10.4018/ijbir.20210101.oa4","url":null,"abstract":"The blood donation process is usually very safe, and blood donors are comfortable during the blood donation procedure; however, blood donors occasionally experience various types of adverse reactions during or at the end of blood donation. Some of these reactions are very minor while blood donors sometimes experience serious reactions as well. This study aims to analyze the various types of adverse reactions experienced by the blood donors. The study conducts detailed analysis on a significant amount of real data collected through a blood organization in the southern part of the United States and provides the results regarding the frequency and types of adverse reactions based on multiple attributes such as age, gender, and donation type.","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126702029","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A Systematic Literature Review on Hospitality Analytics 酒店分析的系统文献综述
Int. J. Bus. Intell. Res. Pub Date : 2020-07-01 DOI: 10.4018/ijbir.20200701.oa2
J. Rodrigues, M. Sousa, A. Brochado
{"title":"A Systematic Literature Review on Hospitality Analytics","authors":"J. Rodrigues, M. Sousa, A. Brochado","doi":"10.4018/ijbir.20200701.oa2","DOIUrl":"https://doi.org/10.4018/ijbir.20200701.oa2","url":null,"abstract":"With the growth of data generated by all systems involved in a hotel, terms like big data and business analytics (BA) gain strength within the hotel industry. Business analytics can be used in hospitality management to increase business knowledge and to improve the decision-making process. This study's main questions are: RQ1 – Which are the main research attributes studied in the past two decades related to analytics in the hospitality sector? RQ2 – What are the main differences between business intelligence and business analytics? RQ3 – What are the main trends in business analytics? RQ4 – Which are the main business intelligence perceptions and beliefs? To answer these research questions, this article provides a literature review to systematize the research made in business analytics information systems in the hospitality industry. The results can help identify different research attributes and the most relevant theories developed in the past two decades related to business analytics tools.","PeriodicalId":404696,"journal":{"name":"Int. J. Bus. Intell. Res.","volume":"406 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126682317","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
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