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Proceedings of the 5th International Conference on Industrial and Business Engineering最新文献

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Is the Value-Relevance of IFRS Better than GAAP?: An Empirical Study of Taiwan IFRS的价值相关性优于GAAP吗?:台湾地区的实证研究
Proceedings of the 5th International Conference on Industrial and Business Engineering Pub Date : 2019-09-27 DOI: 10.1145/3364335.3364348
Juo-Lien Wang, Hsing-Hwa Hsiung, Jianwei Xu
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引用次数: 1
The Effect of Mental Workload towards Mental Fatigue on Customer Care Agent Using Electroencephalogram 心理负荷对客服员心理疲劳的影响
Proceedings of the 5th International Conference on Industrial and Business Engineering Pub Date : 2017-01-19 DOI: 10.1145/3364335.3364367
Shafira Karamina Alifah, Pande Bagus Widyantara, M. A. Puspasari
{"title":"The Effect of Mental Workload towards Mental Fatigue on Customer Care Agent Using Electroencephalogram","authors":"Shafira Karamina Alifah, Pande Bagus Widyantara, M. A. Puspasari","doi":"10.1145/3364335.3364367","DOIUrl":"https://doi.org/10.1145/3364335.3364367","url":null,"abstract":"High mental workload can lead to fatigue and further result in decreased concentration and work performance. This study is conducted to see the effects of mental workload towards mental fatigue. Mental fatigue measurement was conducted at the first and the last 10 minutes of the working time using electroencephalogram, while mental workload measurement was conducted after the work is completed using the NASA-TLX questionnaire. The result shows that there is an increase in alpha band which indicates an increase in mental fatigue. This study also shows absolute alpha is more sensitive compared to the relative alpha. This study proves that there is a relationship between mental workload and mental fatigue although not relatively strong.","PeriodicalId":403515,"journal":{"name":"Proceedings of the 5th International Conference on Industrial and Business Engineering","volume":"62 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-01-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114804097","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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