Chris Maurer, M. Sumner, D. Mazzola, Keri E. Pearlson, Tim Jacks
{"title":"The Cybersecurity Skills Survey: Response to the 2020 SIM IT Trends Study","authors":"Chris Maurer, M. Sumner, D. Mazzola, Keri E. Pearlson, Tim Jacks","doi":"10.1145/3458026.3462153","DOIUrl":"https://doi.org/10.1145/3458026.3462153","url":null,"abstract":"The Cybersecurity Skills Survey was developed and implemented to respond to the high-demand for cybersecurity professionals, noted by the findings of the 2017, 2018, 2019, and 2020 SIM (Society for Information Management) IT Trends and Issues Study. These findings were based upon input from over 1,000 IT leaders representing 37 SIM Chapters. The goals of the cybersecurity skills survey were to identify: (1) What technical skills are needed for entry-level professionals in cybersecurity jobs? (2) What professional skills are needed for entry level professionals in cybersecurity jobs? (3) What technical skills are needed for early-career professionals in cybersecurity jobs? and (4) What professional skills are needed for early-career professionals in cybersecurity jobs? The survey findings provide key insights into in-demand skills and \"difficult-to-find\" competencies. This paper reports on 99 responses captured from IT leaders representing the SIM Chapters in St. Louis, Austin, Milwaukee, and Phoenix, and is part of an ongoing data collection effort to include the Chapters in Tampa, Los Angeles, Houston, Chicago, and Boston. Dialogues between academic professionals and industry leaders in each of these professional communities are contributing to meeting the demand for talented cybersecurity graduates.","PeriodicalId":402779,"journal":{"name":"Proceedings of the 2021 on Computers and People Research Conference","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125263252","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Impact of Electronic Surveillance on Teleworkers' Well-being","authors":"W. Clary","doi":"10.1145/3458026.3462150","DOIUrl":"https://doi.org/10.1145/3458026.3462150","url":null,"abstract":"The COVID-19 pandemic forced many organizations to adapt their current processes. Employees were sent home to adhere to the social distancing guidelines. Where previous managers could check in on their subordinates in person, they must now face new ways to keep track of teleworking employees. However, these new ways of surveilling might infringe on employee well-being. This research in progress submission discusses plans to employ a grounded theory methodology to explore the new phenomenon.","PeriodicalId":402779,"journal":{"name":"Proceedings of the 2021 on Computers and People Research Conference","volume":"120 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121441025","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Through Good Times and Bad: The Influence of Workplace Social Support on IT Professionals' Turnover Intention during the COVID-19 Crisis","authors":"B. Prommegger, H. Krcmar","doi":"10.1145/3458026.3462160","DOIUrl":"https://doi.org/10.1145/3458026.3462160","url":null,"abstract":"The novel coronavirus 2019 (COVID-19) pandemic has significantly impacted both employers and employees in many sectors. What is not yet clear is how the current changes will affect the IT job market and the career behavior of information technology (IT) professionals. Regardless of what these changes will look like, retaining qualified IT professionals will remain a crucial challenge for many companies that want to master the digitization accelerated by COVID-19. This challenge raises the following major question-how will companies retain their IT staff, even in times of crisis? We therefore examine the construct of workplace social support by using a survey of 212 IT professionals to investigate the extent to which workplace social support can be used as a suitable instrument for reducing turnover intention during crises. We discover that workplace social support reduces the perceived negative influence of the COVID-19 pandemic on professional life and increases perceived job security during the crisis. Furthermore, IT professionals with a high level of workplace social support suffer less often from negative emotions such as anger or fear. This positive influence subsequently reduces IT professionals' turnover intention. Our study provides insights into the positive effects of workplace social support during crises and informs companies about how they can successfully guide their IT employees through a crisis.","PeriodicalId":402779,"journal":{"name":"Proceedings of the 2021 on Computers and People Research Conference","volume":"79 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124115997","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Understanding Boundaryless IT Professionals: An Investigation of Personal Characteristics, Career Mobility, and Career Success","authors":"B. Prommegger, Daniyal Arshad, H. Krcmar","doi":"10.1145/3458026.3462162","DOIUrl":"https://doi.org/10.1145/3458026.3462162","url":null,"abstract":"Shifts in the evaluation of career success and an increase in boundary-spanning activities in the IT profession pave the way for new career models in IT. Instead of opting for a technical or managerial career in IT, more and more IT professionals follow boundaryless career forms, i.e. IT careers that do not correspond to a horizontal career path but allow career transitions between organizations and sectors. To better understand this trend, we examine three boundaryless IT professional groups-late-entry IT professionals, boomerang IT professionals, and IT leavers. Investigating German socio-economic panel data, we examine their personal characteristics, career mobility patterns, and career success factors. We find a high proportion of IT professionals following boundaryless careers, demonstrating that IT is becoming increasingly open to transition from and to other sectors. We also discuss the high proportion of women in boundaryless IT careers, thus illustrating alternative career paths for women in IT. Finally, we show that boundaryless IT professionals tend to have a higher workload in IT jobs than in non-IT jobs, yet, simultaneously, earn more and exhibit higher life satisfaction. Our study contributes to a better understanding of boundaryless IT careers.","PeriodicalId":402779,"journal":{"name":"Proceedings of the 2021 on Computers and People Research Conference","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125617349","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"All about My Employer - The Effects of Job Seeker Characteristics and Job Attributes on Electronic Staff Word of Mouth Helpfulness","authors":"Bingyang Fang, S. Parameswaran, Rohit Valecha","doi":"10.1145/3458026.3462151","DOIUrl":"https://doi.org/10.1145/3458026.3462151","url":null,"abstract":"We focus on the unaddressed area of electronic staff word of mouth (eSWOM) in employer review sites. We theorize the role of job characteristics (tangible vs. intangible) in online review content in impacting online review helpfulness. Besides, we hypothesize the moderating role of two dimensions, traditionalist and survivalist values of the job seeker's culture, in the relationship between online review content and review helpfulness.","PeriodicalId":402779,"journal":{"name":"Proceedings of the 2021 on Computers and People Research Conference","volume":"114 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124542555","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Managerial Technostress: A Qualitative Study on Causes and Consequences","authors":"Katharina Pflügner, Annalena Baumann, C. Maier","doi":"10.1145/3458026.3462157","DOIUrl":"https://doi.org/10.1145/3458026.3462157","url":null,"abstract":"Technostress is widespread among employees in modern work life. While research has identified the causes and consequences of technostress for the general working population, insights into how managers perceive technostress, i.e. managerial technostress, remains scarce. However, these insights are relevant as there are indications that the causes and consequences of technostress for managers are different than for non-managerial employees, for instance because they perceive divergent demands and resources at work related to their hierarchical status. We conduct a qualitative interview study with 20 managers and examine the relevance of multiple techno-stressors for managers as well as their adverse psychological and physical consequences. The results indicate that techno-overload and techno-complexity are high among managers. Results also show that techno-overload and techno-invasion are specifically demanding for managers compared to non-managerial employees, while techno-insecurity is not an issue for managers. We contribute to technostress research by revealing that the techno-stressors are differently relevant for managers, by highlighting which techno-stressors need to be addressed for managers by mitigation strategies. We also show that there are short-term as well as long-term consequences of techno-stressors among managers which both should be considered.","PeriodicalId":402779,"journal":{"name":"Proceedings of the 2021 on Computers and People Research Conference","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123073206","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Are IT Professionals Better Off when They Return to Their Former Employer? An Employee Perspective on IT Boomerang Careers","authors":"C. Maier, Sven Laumer, Tim Weitzel, D. Joseph","doi":"10.1145/3458026.3462154","DOIUrl":"https://doi.org/10.1145/3458026.3462154","url":null,"abstract":"Rehiring IT professionals is a valuable strategy to fill vacancies. While recent research has shown why IT professionals will return to a previous employer, we extend this line of inquiry to analyze whether boomerang employees who have returned to a previous employer consider their new situation better than the first time. Drawing on the job characteristics model and belief-update theory, we interviewed 39 boomerang employees working in the IT industry. The results indicate that all of them are more satisfied with their job after returning, yet for different reasons. While the majority (31 IT professionals) evaluate core job characteristics as improved after returning, others report increased job satisfaction, among others, for private reasons. Our main contribution to the growing literature on boomerang IT employees is that the grass is not always greener at other firms.","PeriodicalId":402779,"journal":{"name":"Proceedings of the 2021 on Computers and People Research Conference","volume":"517 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123097045","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Information System-Marketing Manager Dyad Presence in Top Management Teams: A Study on Demographic Diversity, Power Disparity and Organizational Performance","authors":"T. Setor","doi":"10.1145/3458026.3462149","DOIUrl":"https://doi.org/10.1145/3458026.3462149","url":null,"abstract":"Technological advances in artificial intelligence and big data technologies have paved the way for next-generation marketing strategies that deliver personalized content experiences [1], [2]. This convergence between marketing and technological advances not only makes the relationship between information system (IS) and marketing managers a strategic priority but also interdependent dyads [3].","PeriodicalId":402779,"journal":{"name":"Proceedings of the 2021 on Computers and People Research Conference","volume":"3 2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125603879","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ferdinand Mittermeier, Axel Hund, D. Beimborn, Heinz-Theo Wagner
{"title":"Towards a Conceptual Model of Digital Innovation Success","authors":"Ferdinand Mittermeier, Axel Hund, D. Beimborn, Heinz-Theo Wagner","doi":"10.1145/3458026.3462156","DOIUrl":"https://doi.org/10.1145/3458026.3462156","url":null,"abstract":"Although digital innovation ('DI') is a popular research field in these days, when it comes to innovation success, it has not yet been properly grounded in theory. Accordingly, there are prob-lems in identifying both generic and context-specific critical success factors (CSF) within the innovation process. Existing literature has focused mainly on the development of dynamic capabilities. We argue that to build digital innovation capabili-ties, an organization must first understand and support the ac-tions of those who are actively developing DI. To uncover spe-cific actions that constitute CSFs within every dimension of the digital innovation process, we follow a multiple case study de-sign with seven companies from different industries. Here, we build upon the 'digital innovation framework' which defines the process of creating DI across four dimensions (initiate, de-velop, implement, exploit). Based on these case studies, we build a conceptual model consisting of digital innovation actions, critical success factors and contingency factors. The proposed model serves as a starting point for future research, which should focus on a detailed quantitative investigation of the cause-effect relationships and the contingency factors to vali-date our propositions","PeriodicalId":402779,"journal":{"name":"Proceedings of the 2021 on Computers and People Research Conference","volume":"176 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132495836","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Intangible Key for Digitalization: Conceptualizing and Measuring the \"Digital Mindset\"","authors":"Yannick Hildebrandt, D. Beimborn","doi":"10.1145/3458026.3462152","DOIUrl":"https://doi.org/10.1145/3458026.3462152","url":null,"abstract":"CCS CONCEPTS •Social and professional topics •Professional topics •Management of computing and information systems •Project and people management","PeriodicalId":402779,"journal":{"name":"Proceedings of the 2021 on Computers and People Research Conference","volume":"63 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131789436","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}