{"title":"Toward a Reliable Service-Based Approach to Software Application Development","authors":"Q. Mahmoud, I. Andrusiak, May AlTaei","doi":"10.1109/CBI.2018.00027","DOIUrl":"https://doi.org/10.1109/CBI.2018.00027","url":null,"abstract":"The increase in Internet bandwidth, accessibility, and reliability is enabling a paradigm shift among application developers who are adopting REST (Representational State Transfer) style web services for building web applications and Software-as-a-Service (SaaS) applications in the cloud, and the difficulties of version control and discovery and management of web services have allowed for the business model of API management. This paper presents a service-based approach to software application development where an application is composed of heterogeneous distributed services. As a proof of concept, we present WSPad, a Notepad-like word processor prototype built out of distributed services. But for such applications to be reliable the services need to exist on a highly available network. To this end, service reliability issues of the proposed approach are discussed and a framework for enhancing service reliability is introduced along with prototype implementation and results.","PeriodicalId":399416,"journal":{"name":"2018 IEEE 20th Conference on Business Informatics (CBI)","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127382419","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
I. Amihai, R. Gitzel, A. Kotriwala, Diego Pareschi, Subanatarajan Subbiah, Guruprasad Sosale
{"title":"An Industrial Case Study Using Vibration Data and Machine Learning to Predict Asset Health","authors":"I. Amihai, R. Gitzel, A. Kotriwala, Diego Pareschi, Subanatarajan Subbiah, Guruprasad Sosale","doi":"10.1109/CBI.2018.00028","DOIUrl":"https://doi.org/10.1109/CBI.2018.00028","url":null,"abstract":"Over the years, there has be considerable progress in using condition monitoring of industrial assets to detect and predict failures. However, there are not many papers using real field data to validate such approaches. Our goal is to provide a proof-of-concept, which shows that the condition of industrial assets can be predicted using machine learning applied to field data from an industrial plant. In this paper, an extensive case study based on vibration monitoring is presented. Data collected from 30 industrial pumps in a chemical plant over a 2.5-year period is used to validate the concept. To do so, metrics derived from vibration data are predicted up to 7 days ahead using the well-established and quick-to-use Random Forest algorithm. The model's performance is benchmarked against a standard persistence technique. We detail the pre-processing steps taken to prepare the data for machine learning. In doing so, insights gained from the challenges that arise when applying machine learning to real-world industrial data are also mentioned. For some failures, we also physically verified their root-causes, which showed that such failures could have been prevented with reliable predictions. Thus, our findings are particularly useful for those interested in the applicability of machine learning in an industrial context.","PeriodicalId":399416,"journal":{"name":"2018 IEEE 20th Conference on Business Informatics (CBI)","volume":"81 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123974816","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Dynamic Organization's Representation. Linking Project Management with Enterprise Architecture","authors":"P. Sousa, M. Carvalho","doi":"10.1109/CBI.2018.10066","DOIUrl":"https://doi.org/10.1109/CBI.2018.10066","url":null,"abstract":"The business sustainability of the organizations requires a representation of their business and IT architecture to sustain business decisions as well as to plan transformation initiatives necessary for competitiveness in the market. However, with current approaches and tools, keeping updated and reliable architectures of business and IT has been proven to be a major effort consuming activity. The paper presents an approach to use project and portfolio management processes as information sources to update automatically organization's business and IT architecture representations. Such architectural views has a major impact on the capacity that organizations have to plan new projects as well as to better execute ongoing projects.","PeriodicalId":399416,"journal":{"name":"2018 IEEE 20th Conference on Business Informatics (CBI)","volume":"100 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123148843","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Baseline Mechanisms for Enterprise Governance of IT in SMEs","authors":"David Silva, M. Silva, R. Pereira","doi":"10.1109/CBI.2018.10044","DOIUrl":"https://doi.org/10.1109/CBI.2018.10044","url":null,"abstract":"Information Technology (IT) has become fundamental for most organizations since it is vital to their sustainability, development and success. This pervasive use led organizations to a critical dependency on IT. Despite the benefits, it exposes organizations to several risks. Hence, a significant focus on Enterprise Governance of IT (EGIT) is required. EGIT involve the definition and implementation of processes, structures and relational mechanisms to support the business/IT alignment and the creation of business value from IT investments. These mechanisms act as a mean to direct and operationalize IT-related decision-making. However, identifying the appropriate mechanisms is a complex task since there are internal and external contingency factors that influence the design and implementation of EGIT. Small and Medium Enterprises (SMEs) are considered key elements to promote economic growth, job creation, social integration and innovation. The use of IT in these organizations can imply severe consequences on survival and growth in highly competitive markets, becoming critical in this globalization era. Several studies were developed to investigate and identify EGIT mechanisms in different contingencies but very few focused on the organization' size criterion. However, SMEs have particular characteristics that require further investigation. Therefore, our goal in this research is to evaluate EGIT mechanisms in a SME's context and identify a baseline of mechanisms for SMEs using semi-structured interviews with IT experts that have experience in SMEs. The article ends by presenting contributions, limitations and future work.","PeriodicalId":399416,"journal":{"name":"2018 IEEE 20th Conference on Business Informatics (CBI)","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125952594","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Rafael Almeida, Renato Lourinho, M. Silva, R. Pereira
{"title":"A Model for Assessing COBIT 5 and ISO 27001 Simultaneously","authors":"Rafael Almeida, Renato Lourinho, M. Silva, R. Pereira","doi":"10.1109/CBI.2018.00016","DOIUrl":"https://doi.org/10.1109/CBI.2018.00016","url":null,"abstract":"The assessment of Enterprise Governance of IT (EGIT) frameworks and standards such as COBIT 5 and ISO 27001, when adopted simultaneously, implies an unreasonable effort because each framework and standard defines its own scope, definitions, and terminologies. Using these frameworks and standards independently prevents organizations from achieving the full benefits of EGIT since there are limitations on their application to specific Information Technology (IT) areas. Also, as these frameworks and standards overlap, at a time when organizations strive to be efficient and effective, it seems counterintuitive to be wasting resources by having different organizational departments handling both approaches independently. Thus, the primary goal of this paper is to facilitate the COBIT 5 and ISO 27001 simultaneous assessment. To reach this goal, an Enterprise Architecture (EA) metamodel representation of ISO 27001 and its mapping to COBIT 5 is proposed using ArchiMate as the EA modeling language. The ISO 27001 metamodel is also extended with ISO/IEC Technical Specification (TS) 33052 and ISO/IEC TS 33072 because these standards propose a Process Reference Model and a Process Assessment Model for Information Security management, which are essential models to assess ISO 27001 and COBIT 5 simultaneously. A field study was conducted in the Portuguese Navy regarding the COBIT 5 Manage Service Requests and Incidents process and its corresponding controls in ISO 27001 through the mapped ISO/ IEC TS 33052 processes.","PeriodicalId":399416,"journal":{"name":"2018 IEEE 20th Conference on Business Informatics (CBI)","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125225329","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Intelligent Service for Finding Implicit Factors","authors":"Nazarov Dmitrii","doi":"10.1109/CBI.2018.10063","DOIUrl":"https://doi.org/10.1109/CBI.2018.10063","url":null,"abstract":"The issues of identifying, accounting for, and interpreting implicit factors, as well as assessing their impact on an organization's performance, is multifaceted and requires rigorous scientific research as they grow in number and importance for the decision-making process in the context of digital economy. The paper proposes solutions to the identified issues that will make an organization's management more efficient and, ultimately, will improve the economic position of an organization in the relevant market segment with minimal costs by using an intelligent web service to find implicit factors - \"Implicit influences Joomla component\"","PeriodicalId":399416,"journal":{"name":"2018 IEEE 20th Conference on Business Informatics (CBI)","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128170267","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Viewpoint for Representing Costs in Enterprise Architectures","authors":"João Miguens, M. Silva, Sérgio Guerreiro","doi":"10.1109/CBI.2018.00011","DOIUrl":"https://doi.org/10.1109/CBI.2018.00011","url":null,"abstract":"Costs are fundamental in any organization, but Enterprise Architecture(EA) lacks a viewpoint for costs despite being widely used to cover many other stakeholders concerns. In this paper we propose a viewpoint for ArchiMate to represent costs based on the Time-Driven Activity Based Costing (TDABC) method. The proposed viewpoint includes the concepts, relationships and attributes that represent costs according to TDABC in the context of an enterprise architecture. The proposal was evaluated using a demonstration based on Harvard case study about a pharmacy. We conclude that representing costs in the architecture enables a higher degree of transparency and better decisions based on costs.","PeriodicalId":399416,"journal":{"name":"2018 IEEE 20th Conference on Business Informatics (CBI)","volume":"63 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126662502","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Adaption Rule for Simultaneous Use of Smart Urban Objects from a Fairness Perspective","authors":"Marvin Hubl","doi":"10.1109/CBI.2018.00019","DOIUrl":"https://doi.org/10.1109/CBI.2018.00019","url":null,"abstract":"Smart urban objects are an innovative type of physical objects equipped with sensors, information processing capability and actuators, and located in a public urban area. These objects can enhance usability of the urban environment by adapting parameters to individual needs of pedestrians. However, fairness problems occur if multiple pedestrians with incongruent needs wish to use the same object simultaneously. This research proposes a method for establishing a fair configuration of smart urban objects that are used by multiple pedestrians at the same time. Therefore, I develop an adaption rule based on economic fairness models to establish a welfare-egalitarian configuration of smart urban objects for the case of two concurrent users. The simulation-based evaluation provides evidence that using the adaption rule both enhances fairness and utilitarian welfare compared to using non-adaption.","PeriodicalId":399416,"journal":{"name":"2018 IEEE 20th Conference on Business Informatics (CBI)","volume":"105 1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114155503","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}