{"title":"Kundenzentrierte Entwicklung von Smart Services","authors":"Sonja Kieffer-Radwan","doi":"10.1007/978-3-658-33975-3_10","DOIUrl":"https://doi.org/10.1007/978-3-658-33975-3_10","url":null,"abstract":"","PeriodicalId":398585,"journal":{"name":"Services Management und digitale Transformation","volume":"67 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132889949","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Service 4.0: Mit digitalen, datengetriebenen Geschäftsmodellen zu erfolgreichem Wachstum im produzierenden Gewerbe","authors":"Eric Brabänder","doi":"10.1007/978-3-658-33975-3_3","DOIUrl":"https://doi.org/10.1007/978-3-658-33975-3_3","url":null,"abstract":"","PeriodicalId":398585,"journal":{"name":"Services Management und digitale Transformation","volume":"153 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131611725","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Die Reise in das digitale Servicebusiness","authors":"Manfred Botschek","doi":"10.1007/978-3-658-33975-3_11","DOIUrl":"https://doi.org/10.1007/978-3-658-33975-3_11","url":null,"abstract":"","PeriodicalId":398585,"journal":{"name":"Services Management und digitale Transformation","volume":"194 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125285546","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Erfolgsfaktoren bei der Entwicklung datengetriebener Geschäftsmodelle","authors":"E. Schulz, A. Pflaum","doi":"10.1007/978-3-658-33975-3_4","DOIUrl":"https://doi.org/10.1007/978-3-658-33975-3_4","url":null,"abstract":"","PeriodicalId":398585,"journal":{"name":"Services Management und digitale Transformation","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130432326","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Von der Idee zur Umsetzung – ein Beispiel aus der Praxis","authors":"Torsten Gast","doi":"10.1007/978-3-658-33975-3_21","DOIUrl":"https://doi.org/10.1007/978-3-658-33975-3_21","url":null,"abstract":"","PeriodicalId":398585,"journal":{"name":"Services Management und digitale Transformation","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116145348","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"„Glücklicherweise ist es nur VUKA!“","authors":"Waltraud Gläser","doi":"10.1007/978-3-658-33975-3_8","DOIUrl":"https://doi.org/10.1007/978-3-658-33975-3_8","url":null,"abstract":"","PeriodicalId":398585,"journal":{"name":"Services Management und digitale Transformation","volume":"95 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115437992","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Erfolgreich und fair zusammenarbeiten: Wie Sie die Qualität von langfristigen Geschäftsbeziehungen messen können","authors":"Richard Friedl","doi":"10.1007/978-3-658-33975-3_13","DOIUrl":"https://doi.org/10.1007/978-3-658-33975-3_13","url":null,"abstract":"","PeriodicalId":398585,"journal":{"name":"Services Management und digitale Transformation","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117163230","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Vom Kunden-Service-Management zum Enterprise-Service-Management durch angepasste Organisationsstrukturen und Digitalisierungsvorteile","authors":"Martin Pscheidl","doi":"10.1007/978-3-658-33975-3_15","DOIUrl":"https://doi.org/10.1007/978-3-658-33975-3_15","url":null,"abstract":"","PeriodicalId":398585,"journal":{"name":"Services Management und digitale Transformation","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121564689","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Fünf Schritte zu einem erfolgreichen industriellen Servicegeschäft","authors":"Roland Noz","doi":"10.1007/978-3-658-33975-3_2","DOIUrl":"https://doi.org/10.1007/978-3-658-33975-3_2","url":null,"abstract":"","PeriodicalId":398585,"journal":{"name":"Services Management und digitale Transformation","volume":"85 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127137990","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}