Services Management und digitale Transformation最新文献

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Echte Kundenzufriedenheit durch digital qualifizierte Servicekräfte 数字技术服务员工真正的服务满意度
Services Management und digitale Transformation Pub Date : 1900-01-01 DOI: 10.1007/978-3-658-33975-3_14
Jacqueliné Glauch, Torsten Gast
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引用次数: 0
Digitale Transformation in der Instandhaltung 维护部门的数字转型
Services Management und digitale Transformation Pub Date : 1900-01-01 DOI: 10.1007/978-3-658-33975-3_20
Lennart Brumby
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引用次数: 0
Informationssicherheit im Internet der Dinge 事物网络安全
Services Management und digitale Transformation Pub Date : 1900-01-01 DOI: 10.1007/978-3-658-33975-3_19
David Kleinz
{"title":"Informationssicherheit im Internet der Dinge","authors":"David Kleinz","doi":"10.1007/978-3-658-33975-3_19","DOIUrl":"https://doi.org/10.1007/978-3-658-33975-3_19","url":null,"abstract":"","PeriodicalId":398585,"journal":{"name":"Services Management und digitale Transformation","volume":"06 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127397624","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Geschäftsmodelle für Smart Lifecycle Services Geschäftsmodelle f<e:1> r智能生命周期服务
Services Management und digitale Transformation Pub Date : 1900-01-01 DOI: 10.1007/978-3-658-33975-3_6
Jörg Niemann
{"title":"Geschäftsmodelle für Smart Lifecycle Services","authors":"Jörg Niemann","doi":"10.1007/978-3-658-33975-3_6","DOIUrl":"https://doi.org/10.1007/978-3-658-33975-3_6","url":null,"abstract":"","PeriodicalId":398585,"journal":{"name":"Services Management und digitale Transformation","volume":"210 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123039392","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
7 Erfolgsfaktoren für das Servicemanagement 4.0 系统运营的七个成功因子4 0
Services Management und digitale Transformation Pub Date : 1900-01-01 DOI: 10.1007/978-3-658-33975-3_9
Anja Roters
{"title":"7 Erfolgsfaktoren für das Servicemanagement 4.0","authors":"Anja Roters","doi":"10.1007/978-3-658-33975-3_9","DOIUrl":"https://doi.org/10.1007/978-3-658-33975-3_9","url":null,"abstract":"","PeriodicalId":398585,"journal":{"name":"Services Management und digitale Transformation","volume":"104 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124825420","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Digitalisiertes Beschwerdemanagement Digitalisiertes Beschwerdemanagement
Services Management und digitale Transformation Pub Date : 1900-01-01 DOI: 10.1007/978-3-658-33975-3_12
Dieter Schönfeld
{"title":"Digitalisiertes Beschwerdemanagement","authors":"Dieter Schönfeld","doi":"10.1007/978-3-658-33975-3_12","DOIUrl":"https://doi.org/10.1007/978-3-658-33975-3_12","url":null,"abstract":"","PeriodicalId":398585,"journal":{"name":"Services Management und digitale Transformation","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130557877","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Strategie emotional (be)greifbar machen 刺激人们的情感
Services Management und digitale Transformation Pub Date : 1900-01-01 DOI: 10.1007/978-3-658-33975-3_7
M. Zucker
{"title":"Strategie emotional (be)greifbar machen","authors":"M. Zucker","doi":"10.1007/978-3-658-33975-3_7","DOIUrl":"https://doi.org/10.1007/978-3-658-33975-3_7","url":null,"abstract":"","PeriodicalId":398585,"journal":{"name":"Services Management und digitale Transformation","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128731219","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Roadmap zur digitalen Wertschöpfung 数字价值的路线图
Services Management und digitale Transformation Pub Date : 1900-01-01 DOI: 10.1007/978-3-658-33975-3_18
H. Kopp
{"title":"Roadmap zur digitalen Wertschöpfung","authors":"H. Kopp","doi":"10.1007/978-3-658-33975-3_18","DOIUrl":"https://doi.org/10.1007/978-3-658-33975-3_18","url":null,"abstract":"","PeriodicalId":398585,"journal":{"name":"Services Management und digitale Transformation","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128111385","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Das Customer-Success-Dilemma – Der Kunde im Mittelpunkt? 客户的重点是客户的关注吗
Services Management und digitale Transformation Pub Date : 1900-01-01 DOI: 10.1007/978-3-658-33975-3_16
Josef Petzenhammer
{"title":"Das Customer-Success-Dilemma – Der Kunde im Mittelpunkt?","authors":"Josef Petzenhammer","doi":"10.1007/978-3-658-33975-3_16","DOIUrl":"https://doi.org/10.1007/978-3-658-33975-3_16","url":null,"abstract":"","PeriodicalId":398585,"journal":{"name":"Services Management und digitale Transformation","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114346698","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Einleitung: Welchen Einfluss wird die Digitale Transformation auf Services haben? 引言:数字转型会对路障服务产生什么影响?
Services Management und digitale Transformation Pub Date : 1900-01-01 DOI: 10.1007/978-3-658-33975-3_1
Kai Altenfelder, Dieter Schönfeld
{"title":"Einleitung: Welchen Einfluss wird die Digitale Transformation auf Services haben?","authors":"Kai Altenfelder, Dieter Schönfeld","doi":"10.1007/978-3-658-33975-3_1","DOIUrl":"https://doi.org/10.1007/978-3-658-33975-3_1","url":null,"abstract":"","PeriodicalId":398585,"journal":{"name":"Services Management und digitale Transformation","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134192540","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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