Eryn Braley, Robin Smoker-Peters, Dawn Tisdale, Katie Skelton, Nancy Laliberte, Joe Gallagher Kʷunuhmen, Dr Shane Te Ta-In Pointe
{"title":"A path towards relational accountability in British Columbia's health system: Grounding systems transformation in Coast Salish Teachings and Indigenous-specific anti-racism.","authors":"Eryn Braley, Robin Smoker-Peters, Dawn Tisdale, Katie Skelton, Nancy Laliberte, Joe Gallagher Kʷunuhmen, Dr Shane Te Ta-In Pointe","doi":"10.1177/08404704251359297","DOIUrl":"https://doi.org/10.1177/08404704251359297","url":null,"abstract":"<p><p>Ongoing settler-colonialism within British Columbia's (BC's) healthcare system excludes First Nations Knowledge systems, perpetuating significant harm and inequities for Indigenous Peoples. Health systems transformation requires centring First Nations land-based laws and Teachings alongside Indigenous-specific anti-racism. The Provincial Health Services Authority's (PHSA's) journey of accepting Coast Salish Teachings gifted by Coast Salish Knowledge Keeper Te Ta-in provides a pathway on embodying relational accountability and distinctions-based approaches. The Teachings inspire people to grow and serve in new ways, embracing the truth of Indigenous-specific racism, incorporating lived experiences of Indigenous Peoples, and doing our best as human beings. Grounded in local First Nations Knowledge and Indigenous thought leadership, PHSA's approach demonstrates how land-based laws and Indigenous-specific anti-racism praxis can drive transformation to create an anti-racist, culturally safe, and equitable health system in line with the <i>BC Declaration Act on the Rights of Indigenous Peoples</i>, the In Plain Sight Report, provincial commitments, and legislative obligations.</p>","PeriodicalId":39854,"journal":{"name":"Healthcare Management Forum","volume":" ","pages":"8404704251359297"},"PeriodicalIF":0.0,"publicationDate":"2025-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145213843","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Establishing a Research Institute in an Ontario Community Hospital: Reflections and Lessons Learned.","authors":"Kian Rego, Elaina Orlando, Gail Riihimaki, Harpreet Bassi, Jennifer Ly Tsang","doi":"10.1177/08404704251380461","DOIUrl":"https://doi.org/10.1177/08404704251380461","url":null,"abstract":"<p><p>Integrating research into health service delivery is essential for building an equitable learning health system that values continuous improvement, innovation, and patient-centred care. At the organizational level, evidence shows that research-active hospitals achieve better patient outcomes and experiences, increased staff satisfaction and retention, enhanced operational efficiency, and greater opportunities for innovation and revenue generation. Yet, most Canadian hospitals are community hospitals which lack the infrastructure and organizational supports to conduct research. This article presents a case study of a research institute within a community hospital in Southern Ontario, describing its development, early outcomes, and strategic impact in establishing research as an organizational priority. We also introduce a novel adaptation of the balanced scorecard to guide the implementation and evaluation of research programs in community hospital settings. Reflections from this case highlight patient and organizational benefits, offering practical insights for community hospitals leaders seeking to build research capacity in their organizations.</p>","PeriodicalId":39854,"journal":{"name":"Healthcare Management Forum","volume":" ","pages":"8404704251380461"},"PeriodicalIF":0.0,"publicationDate":"2025-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145201009","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Care Planning Across the Health System: Intersectoral Application of the interRAI Assessment System.","authors":"Connie Schumacher, Margaret Saari, Melissa Northwood, Fabrice Mowbray, Chantelle Mensink, Michelle Heyer, Kasia Bail, Grace Pyatt","doi":"10.1177/08404704251370371","DOIUrl":"https://doi.org/10.1177/08404704251370371","url":null,"abstract":"<p><p>Older adults living with frailty and multimorbidity interact with multiple care providers and health settings, resulting in fragmented care and information discontinuity. Standardized assessments potentiate integrated care by communicating consistent measures of health information between sectors and providers. We use a pragmatic case example of a theoretical medically complex older adult to illustrate use of interRAI standardized assessments throughout the health journey. The case example represents the assessment findings of a patient accessing care through primary care, the emergency department, home/community care and long-term care. A suite of assessment instruments embedded with decision support algorithms guides nursing care decisions, while a common language and standardized assessment items support effective communication and collaboration among the health team. Successful adoption of integrated and comprehensive assessment tools requires training, engagement, and time to embed processes into practice. interRAI assessments enable integration through a common language, aligning successive assessments across the care continuum.</p>","PeriodicalId":39854,"journal":{"name":"Healthcare Management Forum","volume":" ","pages":"8404704251370371"},"PeriodicalIF":0.0,"publicationDate":"2025-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145187165","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Marissa Persaud, Siri Chunduri, Jonathan I Mitchell
{"title":"Advancing mental healthcare in Canada: The development and dissemination of the quality mental healthcare implementation toolkit.","authors":"Marissa Persaud, Siri Chunduri, Jonathan I Mitchell","doi":"10.1177/08404704251360222","DOIUrl":"https://doi.org/10.1177/08404704251360222","url":null,"abstract":"<p><p>Quality mental healthcare delivery in Canada continues to face challenges in consistency and effectiveness. To address these gaps and respond to the evolving mental health landscape post-COVID, HealthCare<i>CAN</i> and the Mental Health Commission of Canada revised the Quality Mental Healthcare Framework (QMHCF) and developed an implementation toolkit. A multi-phase approach was used, including an environmental scan, key informant interviews, and consultations with people with lived and living experience to refine the framework and inform implementation strategies. The QMHCF identifies eight core dimensions of quality, emphasizing care as equitable, trauma-informed, recovery-oriented, evidence-based, integrated, stigma-free and inclusive, appropriate, and delivered in a positive work-life environment. The implementation toolkit includes practical guidance, case studies, and evaluation tools to support adoption. Both the revised framework and toolkit provide healthcare organizations with evidence-informed resources to enhance the delivery of mental health services across diverse care settings in Canada.</p>","PeriodicalId":39854,"journal":{"name":"Healthcare Management Forum","volume":" ","pages":"8404704251360222"},"PeriodicalIF":0.0,"publicationDate":"2025-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145187142","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The role of government in protecting the public during a public health emergency.","authors":"Penny Janet Ballem","doi":"10.1177/08404704251367616","DOIUrl":"https://doi.org/10.1177/08404704251367616","url":null,"abstract":"<p><p>Protecting the public is a key role of all levels of government in Canada. This role takes many forms. During a public health emergency, preparation, timely and evidence-based decisions, considering the unique needs of vulnerable populations, and balancing between action taken to protect the public while being cognizant of the impact of such actions on the longer-term well-being of the public, particularly equity-deserving groups, is critical. This article reflects on some of our historical failures in public health to protect the public in Canada, the lessons learned, how these impacted our experience during COVID-19, and how the related framework for optimizing our work can protect the public in future events.</p>","PeriodicalId":39854,"journal":{"name":"Healthcare Management Forum","volume":" ","pages":"8404704251367616"},"PeriodicalIF":0.0,"publicationDate":"2025-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145179350","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Joanna L Seeley, Donna G Curtis Maillet, Sarah Balcom, Pamela Durepos
{"title":"Navigating Privacy in Health Data Sharing: A Patient-Centric Approach to Health Information Exchange.","authors":"Joanna L Seeley, Donna G Curtis Maillet, Sarah Balcom, Pamela Durepos","doi":"10.1177/08404704251371617","DOIUrl":"https://doi.org/10.1177/08404704251371617","url":null,"abstract":"<p><p>Personal health information (PHI) sharing through Health Information Exchange (HIE) enhances patient safety in Canada, yet not all provinces and territories voluntarily disclose PHI on safety incidents to federal and pan-Canadian surveillance systems. A frequently cited barrier by healthcare organizations for HIE between different interoperable health databases is patients' and families' concerns for their privacy. This explorative qualitative study examined patients' and families' attitudes toward PHI sharing, including its secondary use in patient safety events. Rather than expressing reluctance, participants described support for HIE when privacy safeguards, such as defined sharing purposes and anonymous formats, were in place. These findings present a significant opportunity for health leaders and data custodians to use the research findings to create a patient-centric framework for the HIE of PHI.</p>","PeriodicalId":39854,"journal":{"name":"Healthcare Management Forum","volume":" ","pages":"8404704251371617"},"PeriodicalIF":0.0,"publicationDate":"2025-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145151384","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Are You Leading an Artificial Intelligence-Capable Healthcare Organization?","authors":"Angel Arnaout","doi":"10.1177/08404704251375388","DOIUrl":"https://doi.org/10.1177/08404704251375388","url":null,"abstract":"<p><p>Health leaders are increasingly embracing Artificial Intelligence (AI) to enhance patient care, streamline operations, and support healthcare providers. But are they truly leading an AI-capable organization-one that can harness AI's full potential and long-term value while mitigating its risks? An AI-capable organization possesses the necessary infrastructure, governance, technical expertise, and cultural mindset to effectively develop, deploy, and manage AI systems. It ensures the safe, ethical, and strategic use of AI across its operations, aligning AI adoption with organizational priorities. This article outlines the essential components of an AI-capable organization, provides a framework for assessing AI maturity, and introduces a risk-proportionate approach to building an AI tool pipeline for healthcare delivery. We explore key leadership considerations, including the decision to build or buy AI solutions, and conclude with special considerations, including the rise of Bring Your Own AI and its implications for governance and oversight.</p>","PeriodicalId":39854,"journal":{"name":"Healthcare Management Forum","volume":" ","pages":"8404704251375388"},"PeriodicalIF":0.0,"publicationDate":"2025-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145151405","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A vision for the role of governments in supporting the public's health: Learning from the past and expanding our imaginations for the future.","authors":"Lindsay McLaren","doi":"10.1177/08404704251362375","DOIUrl":"https://doi.org/10.1177/08404704251362375","url":null,"abstract":"<p><p>Governments in Canada and elsewhere play a very significant role in shaping the health of populations, but the main ways in which they do so are largely hidden because they lie outside of the health sector and are thus under-leveraged. Neoliberal economic and social policy has eroded upstream determinants of health, with profound consequences for health equity. The current polycrisis-a predictable outcome of neoliberalism-provides an opportunity to re-imagine a role for governments in supporting the public's health. Anchored in a broad version of public health, I consider three levels where we, as a community of health professionals, could start to envision such a version of government, focusing primarily on federal government: (1) public spending; (2) overall orientation of government vis-à-vis the well-being of the population; and (3) the broader political economic paradigm and its dynamics of power. Collectively, these offer opportunity to learn from our past while expanding our imaginations for the future. Such a vision will require the support, and the humility, of healthcare leaders.</p>","PeriodicalId":39854,"journal":{"name":"Healthcare Management Forum","volume":" ","pages":"8404704251362375"},"PeriodicalIF":0.0,"publicationDate":"2025-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145132108","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Non-regulated but involved: Exploring the experiences of unregulated support providers in MAiD service delivery in Canada.","authors":"Clinton Ekaeze, Devidas Menon, Tania Stafinski","doi":"10.1177/08404704251363081","DOIUrl":"https://doi.org/10.1177/08404704251363081","url":null,"abstract":"<p><p>Since its legalization in 2016, Medical Assistance in Dying (MAiD) in Canada has undergone significant development, yet the roles of Unregulated Support Providers (USPs) remain largely overlooked in research and policy discussions. This study investigates the experiences of and challenges faced by USPs supporting patients choosing MAiD in Canada. We conducted semi-structured interviews with 19 USPs across Canada, recruited via purposive sampling. Thematic analysis was employed to explore experiences and identify patterns of service provision, collaboration, and barriers to care. USPs offer emotional, educational, and logistical support to patients and families navigating MAiD-related decisions. Despite their contributions, they face barriers, such as financial inaccessibility and lack of formal recognition. Participants advocated for greater integration into the formal healthcare system and regulation to enhance accountability, accessibility, and patient safety. USPs can play an important yet overlooked role in MAiD. Their formal recognition could enhance psychosocial care for patients.</p>","PeriodicalId":39854,"journal":{"name":"Healthcare Management Forum","volume":" ","pages":"8404704251363081"},"PeriodicalIF":0.0,"publicationDate":"2025-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145126214","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Addressing burnout and fatigue in surgical services: Leveraging external partnerships and institutional support.","authors":"Jessica Mulli, Erin Murdoch","doi":"10.1177/08404704251357533","DOIUrl":"https://doi.org/10.1177/08404704251357533","url":null,"abstract":"<p><p>Burnout and fatigue are significant challenges in healthcare, especially within our surgical services. Our remote location, frequent leadership turnover, chronic understaffing, and misalignment between operating room hours and community needs have led to excessive overtime, exhaustion, and sick leave. A sustainability plan was co-developed with stakeholders. The plan addresses human factors through department stabilization, expanded operating hours, increased baseline staffing, and training via a partnership with the Association of periOperative Registered Nurse perioperative certification program. The plan was assessed using a project analysis approach. Our objective is to demonstrate how institutional support and partnerships can reduce burnout and fatigue in surgical services. This article offers practical lessons for health leaders and other professionals seeking sustainable solutions. Six-month review showed a substantial decrease in overtime among operating room nurses and a reduction in agency nurse use. Leveraging institutional supports supported a more sustainable work-life balance and reduced burnout.</p>","PeriodicalId":39854,"journal":{"name":"Healthcare Management Forum","volume":" ","pages":"8404704251357533"},"PeriodicalIF":0.0,"publicationDate":"2025-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145126233","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}