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Analyzing Workflows and Improving Communication across Departments: A Quick and Simple Project Using Rapid Contextual Design 分析工作流程和改善跨部门沟通:使用快速上下文设计的快速简单项目
Serials Librarian Pub Date : 2021-02-09 DOI: 10.1080/0361526X.2021.1877996
Jharina Pascual, Sarah Wallbank
{"title":"Analyzing Workflows and Improving Communication across Departments: A Quick and Simple Project Using Rapid Contextual Design","authors":"Jharina Pascual, Sarah Wallbank","doi":"10.1080/0361526X.2021.1877996","DOIUrl":"https://doi.org/10.1080/0361526X.2021.1877996","url":null,"abstract":"ABSTRACT Analyzing workflows to identify problems and improve efficiency is a useful exercise, but a workflow analysis takes time and resources, particularly human resources. At the University of California, Irvine, two librarians in Technical Services used an adaptation of the Rapid Contextual Design methodology to create and execute a limited, low-barrier analysis to study the e-resources workflow between the Electronic Resources Unit, operating within the Acquisitions Department, and the Cataloging Department. Although limited in scope and time spent, the analysis provided insights that dispelled unfounded assumptions and pointed out several small, easily instituted changes to improve efficiencies, particularly by improving communication; the process also helped us prepare for gathering data and adjusting workflows for a pending migration to Alma and Primo. This presentation provides an overview of the methodology and describes how it was adapted and executed. It then describes the analysis results and actions taken.","PeriodicalId":39557,"journal":{"name":"Serials Librarian","volume":"80 1","pages":"11 - 18"},"PeriodicalIF":0.0,"publicationDate":"2021-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/0361526X.2021.1877996","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42689709","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
When to Hold Them, When to Fold Them: Reassessing “Big Deals” in 2020 何时持有，何时放弃:重新评估2020年的“大交易”
Serials Librarian Pub Date : 2021-02-03 DOI: 10.1080/0361526X.2021.1877083
Elizabeth Parang, J. Whitt
{"title":"When to Hold Them, When to Fold Them: Reassessing “Big Deals” in 2020","authors":"Elizabeth Parang, J. Whitt","doi":"10.1080/0361526X.2021.1877083","DOIUrl":"https://doi.org/10.1080/0361526X.2021.1877083","url":null,"abstract":"ABSTRACT While cancellations of “Big Deals” at research institutions are making the headlines, small- and medium-sized schools are also addressing the issue of managing their journal packages by cancelling or unbundling major publishers’ journal packages. Although “Big Deals” were advantageous when first acquired, as the years passed, large publishers absorbed more publications annually, which brought higher costs and titles of lower relevance to the library. Each year librarians at Pepperdine University have analyzed cost per use, and each year the cost per use increased on many packages until these increases became unsustainable. Coinciding with this tipping point, alternatives to licensing entire packages emerged or became more viable. Libraries across the country realize that they no longer need to own everything. The authors go into details for each of the publishers’ “Big Deals,” present reasons why they were cancelled or restructured, the alternative solutions implemented, and what the reaction has been.","PeriodicalId":39557,"journal":{"name":"Serials Librarian","volume":"80 1","pages":"147 - 152"},"PeriodicalIF":0.0,"publicationDate":"2021-02-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/0361526X.2021.1877083","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44343271","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Ethics, Encryption, and Evolving Concepts of Personal Privacy in the ‘Black Box Library’ “黑盒图书馆”中的伦理、加密和个人隐私概念的演变
Serials Librarian Pub Date : 2021-02-03 DOI: 10.1080/0361526X.2021.1875960
David Irvin
{"title":"Ethics, Encryption, and Evolving Concepts of Personal Privacy in the ‘Black Box Library’","authors":"David Irvin","doi":"10.1080/0361526X.2021.1875960","DOIUrl":"https://doi.org/10.1080/0361526X.2021.1875960","url":null,"abstract":"ABSTRACT “The American Library Association affirms that rights of privacy are necessary for intellectual freedom and are fundamental to the ethical practice of librarianship,” reads a position paper by the ALA. Protecting user privacy is a cherished ethical position held within this field. Therefore, it is worth asking whether libraries have been aggressive enough to protect this standard, given the rapid advancement of information technology, digital surveillance, cybercrime, commercial exploitation of user data, and emerging privacy threats for the individual and culture. This paper seeks to reconcile the ethical vision with the hard reality that emerging cyber threats can easily circumvent basic library efforts to protect user data. The author imagines the “black box” library, which would be the end result of radical adherence to the ethical standard. In short, the “black box” library would protect freedom of conscience for the user by adhering to extremely rigorous standards, including: Mass encryption, proxy services, legal enforcement of privacy provisions in vendor contracts, recordless inventory systems, and other strict measures. The vision is for a space where critical information flows in, but very little if any “digital exhaust” escapes it.","PeriodicalId":39557,"journal":{"name":"Serials Librarian","volume":"81 1","pages":"35 - 41"},"PeriodicalIF":0.0,"publicationDate":"2021-02-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/0361526X.2021.1875960","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45021858","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
What Patrons Really Want (In Their Streaming Media): Using Focus Groups to Better Understand Emerging Collections Use 顾客真正想要的(在他们的流媒体中):使用焦点小组来更好地了解新兴收藏的使用
Serials Librarian Pub Date : 2021-02-03 DOI: 10.1080/0361526X.2021.1873701
Kate Hill, Neah Ingram-Monteiro
{"title":"What Patrons Really Want (In Their Streaming Media): Using Focus Groups to Better Understand Emerging Collections Use","authors":"Kate Hill, Neah Ingram-Monteiro","doi":"10.1080/0361526X.2021.1873701","DOIUrl":"https://doi.org/10.1080/0361526X.2021.1873701","url":null,"abstract":"ABSTRACT With the increasing use of streaming video in distance and in-person learning, e-resource librarians are working to support faculty in choosing, finding, and licensing appropriate content, and deciding how best to allocate budgets to build appropriate collections. To inform their work, e-resource librarians at the University of North Carolina at Greensboro held focus groups with faculty in 2019. They found that better discovery within the library catalog and stronger liaison librarian awareness of streaming collections could help faculty find content appropriate to their disciplines. They uncovered a preference for chapters or the ability to divide into short clips in order to share digestible segments in class, as well as an overreliance on YouTube that highlighted the need for copyright outreach with faculty.","PeriodicalId":39557,"journal":{"name":"Serials Librarian","volume":"80 1","pages":"30 - 33"},"PeriodicalIF":0.0,"publicationDate":"2021-02-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/0361526X.2021.1873701","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43528964","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Where Do We Keep That? The New Keepers Registry and the Digital Content in Your Collection 我们把它放在哪里？新的Keepers注册中心和您收藏的数字内容
Serials Librarian Pub Date : 2021-02-03 DOI: 10.1080/0361526X.2021.1865020
W. Tavernier, Ted Westervelt, Amy J. Carlson
{"title":"Where Do We Keep That? The New Keepers Registry and the Digital Content in Your Collection","authors":"W. Tavernier, Ted Westervelt, Amy J. Carlson","doi":"10.1080/0361526X.2021.1865020","DOIUrl":"https://doi.org/10.1080/0361526X.2021.1865020","url":null,"abstract":"ABSTRACT The Keepers Registry is an international registry of e-serial content preserved by archiving institutions and organizations. Willa Tavernier and Ted Westervelt examine the recent shifts in libraries’ holdings and expenditures to increasingly digital content and show how the Keepers Registry, now hosted by the ISSN International Centre, can aid libraries as they identify at-risk journals and advocate for increased digital preservation. This presentation provides a glimpse into how digital preservation impacts the ongoing value and access for future scholars and the importance of a preservation commitment by individual institutions manifested through collective actions.","PeriodicalId":39557,"journal":{"name":"Serials Librarian","volume":"80 1","pages":"155 - 160"},"PeriodicalIF":0.0,"publicationDate":"2021-02-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/0361526X.2021.1865020","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43962214","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Walk This Way: Online Content Platform Migration Experiences and Collaboration 走这条路：在线内容平台迁移体验和协作
Serials Librarian Pub Date : 2021-02-03 DOI: 10.1080/0361526X.2021.1875390
Athena Hoeppner, Matthew Ragucci, Xiaoyan Song, Nariné Bournoutian
{"title":"Walk This Way: Online Content Platform Migration Experiences and Collaboration","authors":"Athena Hoeppner, Matthew Ragucci, Xiaoyan Song, Nariné Bournoutian","doi":"10.1080/0361526X.2021.1875390","DOIUrl":"https://doi.org/10.1080/0361526X.2021.1875390","url":null,"abstract":"ABSTRACT Online content hosted on web-based platforms has many benefits for libraries and their patrons. Vendors will often migrate to newer platforms as new developments and products emerge. Although migrations are meant to improve services, content platform migrations are complex, resulting in problems regardless of careful preparation. In this presentation, a publisher and an academic librarian offer their experiences and challenges with online content platform migrations. A co-chair of the National Information Standards Organization’s Content Platform Migration Working Group shares the group’s work to establish content migration best practices.","PeriodicalId":39557,"journal":{"name":"Serials Librarian","volume":"80 1","pages":"26 - 29"},"PeriodicalIF":0.0,"publicationDate":"2021-02-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/0361526X.2021.1875390","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45849853","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Measure Twice and Cut Once: How a Budget Cut Impacted Subscription Renewals 衡量两次，削减一次:预算削减如何影响订阅续订
Serials Librarian Pub Date : 2021-01-26 DOI: 10.1080/0361526X.2021.1871874
Keri Prelitz, Greg Yorba, Ilda Cardenas, Heather Baker
{"title":"Measure Twice and Cut Once: How a Budget Cut Impacted Subscription Renewals","authors":"Keri Prelitz, Greg Yorba, Ilda Cardenas, Heather Baker","doi":"10.1080/0361526X.2021.1871874","DOIUrl":"https://doi.org/10.1080/0361526X.2021.1871874","url":null,"abstract":"ABSTRACT Library staff at California State University, Fullerton carried out a project to determine where budget cuts could be made in their electronic journal subscriptions. The team analyzed usage statistics by journal title, determined pricing for each journal, and created a formula to clearly define the cost effectiveness of continuing or deactivating a subscription. In this presentation, Keri Prelitz and Greg Yorba, with contributions from Ilda Cardenas, explain the special considerations, challenges, and outcomes of the project. Using this information, they will repeat the analysis annually, especially in the wake of additional budget cuts due to the current COVID-19 pandemic.","PeriodicalId":39557,"journal":{"name":"Serials Librarian","volume":"80 1","pages":"122 - 125"},"PeriodicalIF":0.0,"publicationDate":"2021-01-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/0361526X.2021.1871874","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44275581","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Ctrl + Alt + Repeat: Strategies for Regaining Authority Control after a Migration Ctrl+Alt+Repeat:迁移后重新获得权限控制的策略
Serials Librarian Pub Date : 2021-01-26 DOI: 10.1080/0361526X.2021.1871827
Jamie Carlstone
{"title":"Ctrl + Alt + Repeat: Strategies for Regaining Authority Control after a Migration","authors":"Jamie Carlstone","doi":"10.1080/0361526X.2021.1871827","DOIUrl":"https://doi.org/10.1080/0361526X.2021.1871827","url":null,"abstract":"ABSTRACT In 2019, a new position of Authority Metadata Librarian was created at Northwestern University Libraries. Authority work is an important process that allows for the disambiguation of subjects and names in order to provide consistent, accurate access points in our discovery systems. The Authority Metadata Librarian was charged with setting ongoing authority control workflows and cleaning up the backlog of problems that had accumulated in the four years since migrating to the Alma library services platform (LSP). While still contributing records to the Library of Congress Name Authority Cooperative Program (NACO), Northwestern had not implemented local authority control workflows in Alma since the migration. This presentation offers a review of the strategic approach the Libraries employed for reinstituting authority control processes in its catalog: first, creating a process for ongoing workflows to realistically maintain authority control when new records are added to the collection and second, dealing with a backlog of problems from years without authority control processes in place. The presentation began with an assessment of the catalog’s authority control environment. It included approaches to performing authority control, using tools such as Alma Analytics, Python, and MarcEdit. It also covered some authorities projects done while working from home during the COVID-19 pandemic.","PeriodicalId":39557,"journal":{"name":"Serials Librarian","volume":"80 1","pages":"75 - 81"},"PeriodicalIF":0.0,"publicationDate":"2021-01-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/0361526X.2021.1871827","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46761375","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Communications and Context: Strategies for Onboarding New E-Resources Librarians 沟通与情境:新入职电子资源馆员的策略
Serials Librarian Pub Date : 2021-01-26 DOI: 10.1080/0361526X.2021.1874789
Bonnie Thornton
{"title":"Communications and Context: Strategies for Onboarding New E-Resources Librarians","authors":"Bonnie Thornton","doi":"10.1080/0361526X.2021.1874789","DOIUrl":"https://doi.org/10.1080/0361526X.2021.1874789","url":null,"abstract":"ABSTRACT The Electronic Resources Life Cycle created by Oliver Pesch is presented as a standard reference for e-resources librarians within the NASIG Core Competencies for Electronic Resources Librarians. The life cycle chart, while good for understanding e-resources as managed objects, may better be understood within the context of an expanded graphic inclusive of the people who manage these resources. This contextualization better serves early career librarians in realizing the extensive scope of communication with stakeholders plays in the management of the e-resources life cycle. This presentation discusses expanding the scope of the e-resources life cycle within the context of stakeholder communications, as well as onboarding strategies institutions may utilize to help new e-resources librarians acclimate to the relationships intersecting with their position and the resources they manage.","PeriodicalId":39557,"journal":{"name":"Serials Librarian","volume":"80 1","pages":"102 - 106"},"PeriodicalIF":0.0,"publicationDate":"2021-01-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/0361526X.2021.1874789","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47554282","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Getting on the Same Page: Aligning ERM and LibGuides Content 同舟共济：调整ERM和LibGuides内容
Serials Librarian Pub Date : 2021-01-21 DOI: 10.1080/0361526X.2021.1872015
T. Enoch
{"title":"Getting on the Same Page: Aligning ERM and LibGuides Content","authors":"T. Enoch","doi":"10.1080/0361526X.2021.1872015","DOIUrl":"https://doi.org/10.1080/0361526X.2021.1872015","url":null,"abstract":"ABSTRACT For many years, the University of North Texas Libraries’ Electronic Resource Management (ERM) module and LibGuides pages were administered separately with no shared oversight. Over time, the number of subject terms and keywords assigned in both systems grew and diverged significantly, leading to confusion on acceptable search terms and a wide variation in subject specificity. Recently, a committee was formed to review and revise the LibGuides’ subjects and establish new processes for creating and maintaining them. This work led to a revamping of the parallel work done for the ERM to not only align with the LibGuides process, but to feed into the LibGuides A-Z database list.","PeriodicalId":39557,"journal":{"name":"Serials Librarian","volume":"80 1","pages":"112 - 116"},"PeriodicalIF":0.0,"publicationDate":"2021-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/0361526X.2021.1872015","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49497138","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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