Academia Revista Latinoamericana de Administración最新文献_第3页

Work–family balance – validation of a measurement instrument in a sample of Portuguese workers 工作与家庭的平衡——一种测量仪器在葡萄牙工人样本中的验证

Academia Revista Latinoamericana de Administración Pub Date : 2023-09-12 DOI: 10.1108/arla-03-2023-0040

A. L. Marôco, Sónia P. Gonçalves, Fernanda Nogueira

{"title":"Work–family balance – validation of a measurement instrument in a sample of Portuguese workers","authors":"A. L. Marôco, Sónia P. Gonçalves, Fernanda Nogueira","doi":"10.1108/arla-03-2023-0040","DOIUrl":"https://doi.org/10.1108/arla-03-2023-0040","url":null,"abstract":"PurposeThe purpose of this paper was to study the psychometric properties of the Portuguese version of the Work–family balance (WFB) scale, developed by Carlson et al. (2009), as well as demonstrating that the WFB is a different construct from the work–family conflict (WFC) and the family–work conflict (FWC). Additionally, this study intended to verify if the work–family balance construct is invariant in the different work regimes (face-to-face work, hybrid work, teleworking), and between men and women.Design/methodology/approachSnow-ball convenience sample of 224 workers; psychometric analysis of the different scales/constructs analyzed by confirmatory analysis using R/Lavaan.FindingsThe results obtained show that the WFB scale presents factor and convergent validity, and high reliability. The WFB construct is negatively correlated with the WFC and FWC constructs. The WFB is a different construct from the WFC and FWC. The WFB is invariant both in workers subjected to different work regimes, and sexes.Originality/valueThe conceptualization and measurement of the work–family relationship has been the subject of several studies. Among the different conceptual approaches to this relationship, WFB has been the least studied and, in terms of human resource management, it is the one that has the best relationship with sustainability and organizational performance. Therefore, it is of utmost importance to obtain a valid and reliable WFB measures, to be used by both academics and human resources professionals.","PeriodicalId":387315,"journal":{"name":"Academia Revista Latinoamericana de Administración","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126840009","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The effect of perceived quality and customer engagement on the loyalty of users of Spanish fitness centres 感知质量和顾客参与对西班牙健身中心用户忠诚度的影响

Academia Revista Latinoamericana de Administración Pub Date : 2023-09-07 DOI: 10.1108/arla-01-2023-0014

P. Gálvez-Ruíz, Ferran Calabuig, M. Grimaldi-Puyana, M. H. González-Serrano, J. García-Fernández

{"title":"The effect of perceived quality and customer engagement on the loyalty of users of Spanish fitness centres","authors":"P. Gálvez-Ruíz, Ferran Calabuig, M. Grimaldi-Puyana, M. H. González-Serrano, J. García-Fernández","doi":"10.1108/arla-01-2023-0014","DOIUrl":"https://doi.org/10.1108/arla-01-2023-0014","url":null,"abstract":"PurposeThe purpose of this paper is to analyse the influence of perceived quality and customer engagement on perceived value and satisfaction in a model to evaluate loyalty in users of fitness centres.Design/methodology/approachThrough an online questionnaire, the study uses a large sample of 6,584 users from 44 low-cost fitness centres from different cities in Spain. After validating the measurement model, the hypotheses were tested through structural equation (SEM) modelling technique, noting the existence of significant relationships.FindingsThe results showed that two dimensions of perceived quality have a positive influence on perceived value (employees) and satisfaction (facilities). However, the enthused participation dimension of customer engagement also indicated an important impact on perceived value and satisfaction, thus confirming the influence of this dimension in the context of sports services for users' loyalty.Originality/valueWith a large sample, the importance of this study lies in the use of strategies to achieve a greater influence on perceived value and satisfaction, with the aim of increasing customer loyalty in fitness centres. This is why, in addition to the service quality, the influence of the customer engagement dimensions is included, which have not been previously analysed in this emerging business model.","PeriodicalId":387315,"journal":{"name":"Academia Revista Latinoamericana de Administración","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124726460","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Gender and decision-making styles in male and female managers of Chilean SMEs 智利中小企业男女管理者的性别与决策风格

Academia Revista Latinoamericana de Administración Pub Date : 2023-08-30 DOI: 10.1108/arla-05-2022-0115

M. Inostroza, Jorge Sepúlveda Velásquez, S. Ortúzar

{"title":"Gender and decision-making styles in male and female managers of Chilean SMEs","authors":"M. Inostroza, Jorge Sepúlveda Velásquez, S. Ortúzar","doi":"10.1108/arla-05-2022-0115","DOIUrl":"https://doi.org/10.1108/arla-05-2022-0115","url":null,"abstract":"PurposeThis article aims to analyze how gender and decision-making styles of Chief Executive Officers (CEOs) of Small and Medium Enterprises (SMEs) impact the financial performance of the firms they manage.Design/methodology/approachData were obtained for 2017 for 185 SMEs in Chile, an emerging economy, including firm information, CEO's sociodemographic characteristics and CEOs' decision-making styles. Generalized Least Squares (GLS) models were estimated to explain the influence of gender and decision-making styles on firm performance, controlling for a series of covariates. To test whether gender moderates the effect of decision-making styles on firm performance, interaction terms were included. Furthermore, models were subject to several robustness procedures, with no significant differences in results.FindingsThe authors find evidence of significant relationships for both gender and the avoidant style. Likewise, the authors find evidence of interaction effects between gender and decision-making styles, particularly between gender and the dependent style.Originality/valueFindings contribute to prior research by analyzing the relationship between CEO gender and SME performance in the context of a Latin American emerging economy; by providing evidence of the impact of decision-making styles on the financial performance of SMEs; and by examining how a specific decision-making style, namely the dependent style, operates differently according to CEO gender, shedding some light on its ambiguous character as described by prior research. For policymakers and authorities, findings indicate the importance of incorporating women to SMEs and supporting their way towards higher management.","PeriodicalId":387315,"journal":{"name":"Academia Revista Latinoamericana de Administración","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126916062","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Effects of information on salary satisfaction during the COVID-19 pandemic: an equity-based mediation model COVID-19大流行期间信息对薪酬满意度的影响:基于股权的中介模型

Academia Revista Latinoamericana de Administración Pub Date : 2023-08-22 DOI: 10.1108/arla-03-2023-0054

Sandra Montalvo-Arroyo, José M de la Torre-Ruiz, M. D. Vidal-Salazar, Eulogio Cordón-Pozo

{"title":"Effects of information on salary satisfaction during the COVID-19 pandemic: an equity-based mediation model","authors":"Sandra Montalvo-Arroyo, José M de la Torre-Ruiz, M. D. Vidal-Salazar, Eulogio Cordón-Pozo","doi":"10.1108/arla-03-2023-0054","DOIUrl":"https://doi.org/10.1108/arla-03-2023-0054","url":null,"abstract":"PurposeThis research aims to study the effects of information (on salary, salary reductions and the pandemic's impact on the organization) on the salary satisfaction of workers whose salary had been cut during the coronavirus disease 2019 (COVID-19) pandemic, analyzing the mediating role of salary equity in this relationship.Design/methodology/approachInformation was acquired with a structured questionnaire sent by email in May 2021 from 251 employees in Spain during the “third wave” of COVID-19. The model was estimated using the weighted least squares mean and variance adjusted (WLSMV).FindingsResults collected reveal that workers' perceptions of equity fully mediated the relationship between salary information, information on salary cuts and salary satisfaction.Practical implicationsLearning more about the effects of information on salary satisfaction can contribute to communication policies that reduce the negative impact of sensitive salary decisions, practical implications for employees, organizations and policymakers.Originality/valueThis study examines the central role of organizational information as a mechanism for managing problems arising from the pandemic-induced unfavorable working conditions. This study analyzes how this information affects workers' attitudes, highlighting the role of equity as a mediator in this process.","PeriodicalId":387315,"journal":{"name":"Academia Revista Latinoamericana de Administración","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114627837","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The spectrum of inter-organizational relationships and social capital mobilization of MNEs 跨国公司组织间关系和社会资本动员的范围

Academia Revista Latinoamericana de Administración Pub Date : 2023-08-09 DOI: 10.1108/arla-03-2023-0043

Ignacio Castro-Abancéns, C. Casanueva, Á. Gallego

引用次数: 0

Being present: a longitudinal study on the role of mindfulness on engagement and burnout in teachers 在场:正念对教师敬业度和职业倦怠作用的纵向研究

Academia Revista Latinoamericana de Administración Pub Date : 2023-08-08 DOI: 10.1108/arla-01-2023-0011

Rachel Gabel-Shemueli, S. Tzafrir, B. Rodriguez Perez, Danae Bahamonde Canepa

引用次数: 0

Eco-innovation and performance of SMEs in Ecuador 厄瓜多尔中小企业的生态创新与绩效

Academia Revista Latinoamericana de Administración Pub Date : 2023-07-06 DOI: 10.1108/arla-08-2022-0164

Marek Michalski, J. Montes-Botella, Whashington Guevara Piedra

{"title":"Eco-innovation and performance of SMEs in Ecuador","authors":"Marek Michalski, J. Montes-Botella, Whashington Guevara Piedra","doi":"10.1108/arla-08-2022-0164","DOIUrl":"https://doi.org/10.1108/arla-08-2022-0164","url":null,"abstract":"Purpose This article presents a new approach to modeling the relationships of eco-innovation. The impact of eco-innovation on organizational performance is well known, but the opposite direction has not been explored.Design/methodology/approach The research used an online questionnaire survey emailed to 100 Ecuadorian managers. Data obtained from the 62 respondents were analyzed through structural equation modeling.Findings The results confirm that while eco-innovation increases company performance, higher performance is negatively related to eco-innovation, with managers preferring to dedicate company resources to projects with more significant benefits and lower outlay.Research limitations/implications This study was conducted in one country, so generalizability may be limited. Moreover, the cross-sectional data prevent inferences of causality.Practical implications Eco-innovation activities are important to managers and can help them with a new definition of company strategy. The findings confirm that eco-innovation drives performance but not vice versa. It could be necessary to modify the strategy to create a sustainable business.Originality/value The results elucidate both directions of the relationship between eco-innovation and performance, representing a new contribution to the literature. The results also confirm that eco-innovation activities are valuable tools in building and developing emerging economies.","PeriodicalId":387315,"journal":{"name":"Academia Revista Latinoamericana de Administración","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131690257","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How does China economic policy uncertainty (EPU) impact copper-firms stock returns and copper prices returns? 中国经济政策的不确定性(EPU)如何影响铜公司的股票回报和铜价回报?

Academia Revista Latinoamericana de Administración Pub Date : 2023-06-27 DOI: 10.1108/arla-11-2022-0203

Carlos P. Maquieira, Orlando Gahona-Flores, Christian Espinosa-Méndez

{"title":"How does China economic policy uncertainty (EPU) impact copper-firms stock returns and copper prices returns?","authors":"Carlos P. Maquieira, Orlando Gahona-Flores, Christian Espinosa-Méndez","doi":"10.1108/arla-11-2022-0203","DOIUrl":"https://doi.org/10.1108/arla-11-2022-0203","url":null,"abstract":"PurposeThis study focuses on how China EPU may impact copper-firms stock returns and also how China EPU mediates between stock returns and copper prices returns.Design/methodology/approachThe sample consists of 44 copper firms from January 2011 to March 2022. The study also considers a subsample of 29 net-exporters countries. Panel data methodology is used, allowing to control for unobservable heterogeneity and endogeneity problems. The equations are estimated through a dynamic panel using the generalized methods of moments (GMM).FindingsChina EPU has a negative and statistically significant relationship with stock returns. Copper price returns are positively associated with stock returns. This research also considers two scenarios: high and low levels of China EPU. For high levels of China EPU states it is reported a negative relationship between stock returns and China EPU and copper price returns show a positive relationship with stock returns.Research limitations/implicationsThere is need to explore other metals for what China exhibits a high demand and observe if China EPU and Global EPU have similar impacts on stock returns. It will be useful to identify main firm's consumers of copper and these other metals to explore the relationship between EPU and stock returns.Originality/valueTo the best of the authors’ knowledge, this is the first paper that analyzes China EPU index and its impact on both copper-firms stocks returns and on changes in copper prices. This is done using all public copper firms worldwide.","PeriodicalId":387315,"journal":{"name":"Academia Revista Latinoamericana de Administración","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114491222","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Institutionalization of corporate bribery: a measurement proposal with evidence from a Latin American sample 企业贿赂的制度化:基于拉丁美洲样本证据的衡量建议

Academia Revista Latinoamericana de Administración Pub Date : 2023-06-06 DOI: 10.1108/arla-04-2022-0099

G. A. Yepes-López, J. L. Camarena, Julián Mauricio Cruz-Pulido, Luz Jeannette Quintero-Campos, Virginia Lasio, Jorge Rodriguez, Jack Zambrano-Vera, Consuelo Garcia de la Torre, María Matilde Schwalb-Helguero, María Angela Prialé, José Solís-Sierra, Maruzella Rossi-Undurraga, Roberto Carvajal-Ramos, Pedro Javier Martinez, Victoria González-Gutiérrez, Rogelio Sánchez-Reyna, Griselda Lassaga, Nicolás Beltramino

{"title":"Institutionalization of corporate bribery: a measurement proposal with evidence from a Latin American sample","authors":"G. A. Yepes-López, J. L. Camarena, Julián Mauricio Cruz-Pulido, Luz Jeannette Quintero-Campos, Virginia Lasio, Jorge Rodriguez, Jack Zambrano-Vera, Consuelo Garcia de la Torre, María Matilde Schwalb-Helguero, María Angela Prialé, José Solís-Sierra, Maruzella Rossi-Undurraga, Roberto Carvajal-Ramos, Pedro Javier Martinez, Victoria González-Gutiérrez, Rogelio Sánchez-Reyna, Griselda Lassaga, Nicolás Beltramino","doi":"10.1108/arla-04-2022-0099","DOIUrl":"https://doi.org/10.1108/arla-04-2022-0099","url":null,"abstract":"PurposeThis article aims to report on the development and validation of a bribery measurement index for the business sector, which, based on institutional theory, seeks to overcome the limitations of traditional measurements, recognizing the dynamics that originate the phenomenon and identifying process components.Design/methodology/approachTo construct the index, correlational and principal component analysis techniques were used, as well as rigorous statistical tests, validating the instrument in a sample of 2,963 companies in Latin America, including Argentina, Colombia, Chile, Ecuador, Guatemala, Mexico and Peru.FindingsThe result was an instrument composed of two dimensions: (1) anti-bribery game rules, composed of regulations knowledge and anti-bribery efforts, and (2) bribery as a perceived habit, allowing an objective representation of reality due to its internal consistency, concurrent and discriminant validity.Practical implicationsThis instrument is one of the few that focuses on measuring bribery in the business sector in terms of corrupt practices, applicable for both public and private institutions to promote game rules against bribery. Additionally, the proposed theoretical model can be used to measure other phenomena with similar characteristics.Originality/valueThis article empirically highlights different variables that make bribery possible. The results can be helpful in the design of strategies to prevent this type of behavior. It also highlights the importance of designing mechanisms to record information related to bribery and the different expressions of corruption in order to explain its different nuances.","PeriodicalId":387315,"journal":{"name":"Academia Revista Latinoamericana de Administración","volume":"104 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134311075","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Putting the customer at the center:does store managers' ethical leadership make a difference in authentic customer orientation? 以顾客为中心:店铺经理的道德领导对真正的顾客导向有影响吗?

Academia Revista Latinoamericana de Administración Pub Date : 2023-06-06 DOI: 10.1108/arla-11-2022-0201

P. Ruiz‐Palomino, Jorge Linuesa-Langreo, Rosa María Rincón-Ornelas, M. P. Martínez-Ruiz

{"title":"Putting the customer at the center:does store managers' ethical leadership make a difference in authentic customer orientation?","authors":"P. Ruiz‐Palomino, Jorge Linuesa-Langreo, Rosa María Rincón-Ornelas, M. P. Martínez-Ruiz","doi":"10.1108/arla-11-2022-0201","DOIUrl":"https://doi.org/10.1108/arla-11-2022-0201","url":null,"abstract":"PurposeThe purpose of this article is to explore the mediating role of both ethical climate and frontline employees' ethical intent on the relationship between store managers' ethical leadership and frontline employees’ customer orientation (FECO).Design/methodology/approachOriginal data on small and medium-sized enterprises in the Mexican retail industry were used. A survey provided a sample of 332 frontline employees. To test the hypotheses, the authors conducted a partial least squares (PLS) analysis.FindingsThe results show the positive effect of ethical leadership is mainly direct. This can primarily be explained through the mechanisms of social exchange theory. Additionally, the results show that ethical climate and ethical intent act as essential partial mediators.Originality/valueAlthough managers' ethical leadership typically exercises a direct and positive influence on employees' work performance, the path linking the ethical leadership of the upper echelons to this outcome has not been frequently studied, especially in terms of its impact on meeting customers' needs (i.e. frontline employees' customer orientation, or FECO). This study expands on existing knowledge by considering that a true FECO is necessarily linked to being “oriented to others”, which is fostered by the perception that moral values (i.e. honesty) are embedded in an organization's culture.","PeriodicalId":387315,"journal":{"name":"Academia Revista Latinoamericana de Administración","volume":"139 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122650218","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1