{"title":"Industry 4.0 Technologies and Organizational Design-Evidence from 15 Italian Cases","authors":"E. Shaba, M. Guerci, S. Gilardi, E. Bartezzaghi","doi":"10.3280/SO2019-001001","DOIUrl":"https://doi.org/10.3280/SO2019-001001","url":null,"abstract":"Current literature on Industry 4.0 technologies has mainly explored their relationship to the employment dynamics, or to the required competencies and emerging roles. This paper is complementing current literature with a perspective focused on organizational design. The aim of the paper is to explore how organizations are re-designed when Industry 4.0 technologies are implemented. The paper is based on 15 case studies carried out in Italian manufacturing companies and data was collected from 70 semi-structured interviews to relevant roles involved in the implementation of digital technologies. Results show that, when Industry 4.0 technologies are implemented, organizations are redesigned following an employee control-oriented or following an employee commitment-oriented organizational design. These results show that organizational design is the result of decisions, and is not determined by technology. The implications of our findings are presented and discussed.","PeriodicalId":385656,"journal":{"name":"Mediterranean Conference on Information Systems","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128331871","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Design And Lab Experiment Of A Stress Detection Service Based On Mouse Movements","authors":"T. Kowatsch, F. Wangenheim, A. Filler","doi":"10.3929/ETHZ-B-000218580","DOIUrl":"https://doi.org/10.3929/ETHZ-B-000218580","url":null,"abstract":"Workplace stress can negatively affect the health condition of employees and with it, the performance of organizations. Although there exist approaches to measure work-related stress, two major limitations are the low resolution of stress data and its obtrusive measurement. The current work applies design science research with the goal to design, implement and evaluate a Stress Detection Service (SDS) that senses the degree of work-related stress solely based on mouse movements of knowledge workers. Using van Gemmert and van Galen’s stress theory and Bakker and Demerouti’s Job Demands-Resource model as justificatory knowledge, we implemented a first SDS prototype that senses mouse movements and perceived stress levels. Experimental results indicate that two feature sets of mouse movements, i.e. average deviation from an optimal mouse trajectory and average mouse speed, can classify high versus low stress with an overall accuracy of 78%. Future work regarding a second build-and-evaluate loop of a SDS, then tailored to the field setting, is discussed.","PeriodicalId":385656,"journal":{"name":"Mediterranean Conference on Information Systems","volume":"82 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128155283","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
D. Rüegger, Mirjam Stieger, C. Flückiger, Mathias Allemand, T. Kowatsch
{"title":"Leveraging The Potential Of Personality Traits For Digital Health Interventions : A Literature Review On Digital Markers For Conscientiousness And Neurotism","authors":"D. Rüegger, Mirjam Stieger, C. Flückiger, Mathias Allemand, T. Kowatsch","doi":"10.3929/ETHZ-B-000218434","DOIUrl":"https://doi.org/10.3929/ETHZ-B-000218434","url":null,"abstract":"Digital health interventions (DHIs) are designed to help individuals manage their disease, such as asthma, diabetes, or major depression. While there is a broad body of literature on how to design evidence-based DHIs with respect to behavioral theories, behavior change techniques or various design features, targeting personality traits has been neglected so far in DHI designs, although there is evidence of their impact on health. In particular, conscientiousness, which is related to therapy adherence, and neuroticism, which impacts long-term health of chronic patients, are two personality traits with an impact on health. Sensing these traits via digital markers from online and smartphone data sources and providing corresponding personality change interventions, i.e. to increase conscientiousness and to reduce neuroticism, may be an important active and generic ingredient for various DHIs. As a first step towards this novel class of personality change DHIs, we conducted a systematic literature review on relevant digital markers related to conscientiousness and neuroticism. Overall, 344 articles were reviewed and 21 were selected for further analysis. We found various digital markers for conscientiousness and neuroticism and discuss them with respect to future work, i.e. the design and evaluation of personality change DHIs.","PeriodicalId":385656,"journal":{"name":"Mediterranean Conference on Information Systems","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126084882","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Crm Adoption in a Higher Education Institution","authors":"Guy-Emmanuel Rigo, C. Pedron, Mário M. Caldeira","doi":"10.4301/S1807-17752016000100003","DOIUrl":"https://doi.org/10.4301/S1807-17752016000100003","url":null,"abstract":"More and more organisations, from private to public sectors, are pursuing higher levels of customer satisfaction, loyalty and retention. With this intent, higher education institutions (HEI) have adopted CRM – Customer Relationship Management. In order to analyse some of the interesting aspects of this phenomenon n, we conducted an action research in a European Institute. The main research question we answered is “how to adopt a CRM strategy in a Higher Education Institution?” Some of the main findings of this study are (1) even though HEI’s main customer is the student, there are others stakeholders that a CRM project must consider; (2) universities can use their internal resources to implement a CRM project successfully; and (3) using Agile software methodology is an effective way to define clearer, more objective and more assertive technical requirements which result in a CRM software that meet send user’s expectations and organizational strategic goals. These findings can help other HEIs planning to adopt CRM as a strategic tool to improve their relationship with the stakeholders´ community and expand their student body.","PeriodicalId":385656,"journal":{"name":"Mediterranean Conference on Information Systems","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-04-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114423215","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Towards Value-Oriented Enterprise Engineering - Relativity in Service System Networks","authors":"João Pombinho, D. Aveiro, J. Tribolet","doi":"10.1007/978-3-642-33244-9_8","DOIUrl":"https://doi.org/10.1007/978-3-642-33244-9_8","url":null,"abstract":"","PeriodicalId":385656,"journal":{"name":"Mediterranean Conference on Information Systems","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116830970","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
François de Corbière, F. Wolff, Sophie Bretesché, B. Geffroy
{"title":"Towards E-mail Prevalence in Media Repertoires: Evidence and Explanations for Knowledge Workers of a Public Organization","authors":"François de Corbière, F. Wolff, Sophie Bretesché, B. Geffroy","doi":"10.1007/978-3-642-33244-9_11","DOIUrl":"https://doi.org/10.1007/978-3-642-33244-9_11","url":null,"abstract":"","PeriodicalId":385656,"journal":{"name":"Mediterranean Conference on Information Systems","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129880077","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Improving Robustness of Scale-Free Networks to Message Distortion","authors":"O. Ben‐Assuli, Arie Jacobi","doi":"10.1007/978-3-642-33244-9_13","DOIUrl":"https://doi.org/10.1007/978-3-642-33244-9_13","url":null,"abstract":"","PeriodicalId":385656,"journal":{"name":"Mediterranean Conference on Information Systems","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121352834","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Seeking Information in Social Media: The Case of the Healthcare Sector","authors":"Katerina Fraidaki, K. Pramatari, G. Doukidis","doi":"10.1007/978-3-642-33244-9_17","DOIUrl":"https://doi.org/10.1007/978-3-642-33244-9_17","url":null,"abstract":"","PeriodicalId":385656,"journal":{"name":"Mediterranean Conference on Information Systems","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126547968","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Architectural Coordination of Transformation: Implications from Game Theory","authors":"Ralf Abraham, Stephan Aier","doi":"10.1007/978-3-642-33244-9_6","DOIUrl":"https://doi.org/10.1007/978-3-642-33244-9_6","url":null,"abstract":"","PeriodicalId":385656,"journal":{"name":"Mediterranean Conference on Information Systems","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131903084","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Information Systems Success: Measuring Wiki Implementation Success, Based on the DeLone & McLean Model","authors":"João Alexandre, P. Isaías","doi":"10.1007/978-3-642-33244-9_15","DOIUrl":"https://doi.org/10.1007/978-3-642-33244-9_15","url":null,"abstract":"","PeriodicalId":385656,"journal":{"name":"Mediterranean Conference on Information Systems","volume":"84 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132881634","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}