Bektur Ryskeldiev, Kotaro Hara, Mariko Kobayashi, Koki Kusano
{"title":"Investigating Accessibility Challenges and Opportunities for Users with Low Vision Disabilities in Customer-to-Customer (C2C) Marketplaces","authors":"Bektur Ryskeldiev, Kotaro Hara, Mariko Kobayashi, Koki Kusano","doi":"10.1145/3517428.3550390","DOIUrl":"https://doi.org/10.1145/3517428.3550390","url":null,"abstract":"Inaccessible e-commerce websites and mobile applications exclude people with visual impairments (PVI) from online shopping. Customer-to-customer (C2C) marketplaces, a form of e-commerce where trading happens not between businesses and customers but between customers, could pose a unique set of challenges in the interactions that the platform brings about. Through online questionnaire and remote interviews, we investigate problems experienced by people with low vision disabilities in common C2C scenarios. Our study with low vision participants (N = 12) reveal both previously known general accessibility issues (e.g., web and mobile interface accessibility) and C2C specific accessibility issues (e.g., inability to confirm item condition prior to sales).","PeriodicalId":384752,"journal":{"name":"Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility","volume":"67 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127099569","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Alexandra Tzanidou, Sami Abosaleh, Vasilis Vlachokyriakos
{"title":"Co-designing the automation of Theatre Touch Tours","authors":"Alexandra Tzanidou, Sami Abosaleh, Vasilis Vlachokyriakos","doi":"10.1145/3517428.3550370","DOIUrl":"https://doi.org/10.1145/3517428.3550370","url":null,"abstract":"This paper presents the five-step co-design process of a prototype system for the automation of Touch Tours (TTs) service in theatre performances. By grounding our research on the Social Model of Disability, we motivate our initial design by examining the outputs of our collaboration with the first inclusive professional theatre ensemble in Greece. We present our reflections on the discourse created during the co-design process, and we contribute some initial findings of the process.","PeriodicalId":384752,"journal":{"name":"Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132524044","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Lessons Learned from Designing, Deploying and Testing an Accessible BLE Beacon-based Wayfinding System in a Multi-Floor Indoor Environment","authors":"Ajay Abraham","doi":"10.1145/3517428.3550415","DOIUrl":"https://doi.org/10.1145/3517428.3550415","url":null,"abstract":"Indoor wayfinding poses unique challenges for people with disabilities. Large, unfamiliar indoor environments can be difficult to navigate even for people with no disabilities. This paper presents a Bluetooth Low Energy (BLE) beacon-based indoor wayfinding system that factor in the unique needs of people with diverse abilities. The system was designed using the methods previously developed for an indoor wayfinding system called GuideBeacon. Mobile applications for both android and iOS devices were developed for operating the wayfinding system. This work documents the guidelines that were formulated and the design decisions that were made when setting up this system in a multi-floor indoor environment. The results obtained from preliminary usability testing suggests that the indoor wayfinding system can be used effectively by people with diverse abilities.","PeriodicalId":384752,"journal":{"name":"Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility","volume":"59 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132758600","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Learning Music Blind: Understanding the Application of Technology to Support BLV Music Learning","authors":"Leon Lu","doi":"10.1145/3517428.3550413","DOIUrl":"https://doi.org/10.1145/3517428.3550413","url":null,"abstract":"Learning to play a musical instrument and engaging in musical activities have enabled blind and/or low vision people to develop self-identity, find community and pursue music as a career. However, blind and/or low vision music learners face complex obstacles to learn music. They are highly reliant on their learning environment and music teachers for accommodations and flexibility. Prior research has identified the challenges faced by blind and/or low vision musicians and recognized the importance of touch for music reading and physical guidance. However, limited research has addressed these challenges through the development of assistive technology. The development of music computer technologies with haptics and the affordances of wearable technologies provides encouraging opportunities to develop haptic wearable devices to support blind and/or low vision music learning. I identify three unexplored research questions: (1) what design considerations must be addressed in future assistive technologies for BLV music learning, (2) how can wearable technologies with vibrotactile feedback support BLV student-teacher interactions, and (3) what are the long-term benefits and limitations of the use of assistive technologies for BLV music learning? I outline my research to date and highlight my findings.","PeriodicalId":384752,"journal":{"name":"Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility","volume":"70 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124302040","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring Collective Medical Knowledge and Tensions in Online ADHD Communities","authors":"Tessa Eagle","doi":"10.1145/3517428.3550409","DOIUrl":"https://doi.org/10.1145/3517428.3550409","url":null,"abstract":"My proposed dissertation work highlights social media as digitally-mediated support for neurodivergent individuals. By adopting a critical disability theory lens, I critique the techno-solutionism currently present in digital mental health care. I argue that existing social media platforms can provide community support for neurodivergent individuals to step away from the individualistic approaches currently promoted by much digital mental health technology. These social media-based communities are providing an important service of care and collective knowledge for individuals going through similar experiences to find validation and a sense of agency regarding treatment options. My research will further explore the relationships neurodivergent individuals have had with diagnostic and care systems, as well as ongoing tensions with healthcare providers in both physical and digital spaces.","PeriodicalId":384752,"journal":{"name":"Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility","volume":"71 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124428445","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Participatory Design Approach to Explore Design Directions for Enhancing Videoconferencing Experience for Non-signing Deaf and Hard of Hearing Users","authors":"Yeon Soo Kim, Sunok Lee, Sangsu Lee","doi":"10.1145/3517428.3550375","DOIUrl":"https://doi.org/10.1145/3517428.3550375","url":null,"abstract":"The breakout of the COVID-19 pandemic shifted people’s daily activities from in-person to video-mediated ones. Many people with hearing loss encounter cognitive overload due to ineffective visuals of the videoconferencing interface and therefore find meeting contents difficult to comprehend. This research incorporates a participatory design methodology to investigate the Deaf and Hard of Hearing (DHH) users’ tacit needs. DHH users demonstrated ways of mitigating their hardships in the workshop, such as emphasizing the visual hierarchy or assigning visual cues to fixed positions. These findings are used in developing design directions for creating a more inclusive online environment.","PeriodicalId":384752,"journal":{"name":"Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123493047","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Access on Demand: Real-time, Multi-modal Accessibility for the Deaf and Hard-of-Hearing based on Augmented Reality","authors":"Roshan Mathew, B. Mak, W. Dannels","doi":"10.1145/3517428.3551352","DOIUrl":"https://doi.org/10.1145/3517428.3551352","url":null,"abstract":"In this experience report, two deaf researchers with varying expertise, communication preferences, and technological skills document their experiences using Access on Demand (AoD), an Augmented Reality (AR) based accessibility application that provides on-demand real-time captioning and sign language interpretation services using the Vuzix Blade AR smart glasses. The researchers report their observations regarding using remote real-time American Sign Language (ASL) interpreting, captioning, and auto-captions offered by the AoD platform. The authors discuss the benefits and limitations of using AoD as an assistive technology device and how it would benefit the deaf community from the perspective of Deaf and Hard-of-Hearing (DHH) users.","PeriodicalId":384752,"journal":{"name":"Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125981454","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Personalizable Alternative Mouse and Keyboard Interface for People with Motor Disabilities of Neuromuscular Origin","authors":"D. Andreas, Hannah Six, Adna Bliek, P. Beckerle","doi":"10.1145/3517428.3550374","DOIUrl":"https://doi.org/10.1145/3517428.3550374","url":null,"abstract":"People with motor disabilities of neuromuscular origin often struggle with operating the computer through a commercially available mouse and QWERTY keyboard. This work presents an alternative mouse and keyboard interface, which is personalizable to meet the individual needs of the target population to allow a more efficient use of the computer. The regular/commercially available mouse is therefor replaced by a spectacle frame equipped with pressure sensors for mouse click activation and an inertial measurement unit for mouse cursor control through head movements. The alternative keyboard is based around a ten button keyboard, with multiple letters assigned to each key. The users can then chose the desired word from a list of word suggestions that is compiled based on the keyboard input. Prior experiments, the users went through a software guided calibration procedure to experimentally determine individual thresholds and parameters. The system was tested by two nondisabled participants through typing and click tests, followed by a questionnaire to give feedback on the system.","PeriodicalId":384752,"journal":{"name":"Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility","volume":"172 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127128141","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ekram Hossain, M. Cahoon, Yao Liu, Chigusa Kurumada, Zhen Bai
{"title":"Context-responsive ASL Recommendation for Parent-Child Interaction","authors":"Ekram Hossain, M. Cahoon, Yao Liu, Chigusa Kurumada, Zhen Bai","doi":"10.1145/3517428.3550366","DOIUrl":"https://doi.org/10.1145/3517428.3550366","url":null,"abstract":"Parental language input in early childhood plays a critical role in lifelong neuro-cognitive and social development. Deaf and Hard of Hearing (DHH) children are often at risk of language deprivation due to hearing parents’ limited knowledge of sign language - the natural language for DHH children at birth. To offer an immersive sign language environment for DHH children, we designed a novel computer-mediated communication technology named Table Top Interactive System (TIPS). It aims to provide context-responsive recommendation of American Sign Language (ASL) in real-time for hearing parents during face-to-face joint play with their DHH children. The system emphasizes supporting parent autonomy by adapting ASL recommendations using parent’s speech during play, and minimizes obtrusion for face-to-face interaction through an Augmented Reality (AR) display. This paper describes the design and development of an initial working prototype of TIPS and preliminary results of the system’s efficiency regarding system latency and accuracy for ASL recommendation and visualization. Next, we plan to conduct a user study to gather expert and parent feedback about the system design and ASL recommendation strategies for long-term and personalized usage.","PeriodicalId":384752,"journal":{"name":"Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117024565","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Challenging and Improving Current Evaluation Methods for Colour Identification Aids","authors":"Connor Geddes, David R. Flatla","doi":"10.1145/3517428.3544818","DOIUrl":"https://doi.org/10.1145/3517428.3544818","url":null,"abstract":"Identification of and discrimination between colours is an important task in everyday life, but for the 5% of the population who have Colour Vision Deficiency (CVD), correctly identifying or discriminating between colours can be difficult or impossible. Colour Identification (or CVD) Aids have been developed to assist people with CVD, however, the methods used to evaluate them are often limited and many use CVD simulations instead of participants with CVD. To address this, we propose two new CVD Aid evaluation tasks and show that they can assist in providing a more thorough evaluation of potential CVD aids. In addition, we evaluate the effectiveness of CVD simulations used by non-CVD people in providing results similar to those for people with CVD, and found that both the results and participant behaviour often differed. Our results indicate that greater care is needed when evaluating CVD Aids.","PeriodicalId":384752,"journal":{"name":"Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127000513","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}