The Consumer CitizenPub Date : 2020-12-17DOI: 10.1093/oso/9780197526781.003.0004
Ethan Porter
{"title":"The Consumer Citizen, Political Knowledge, and Political Attitudes","authors":"Ethan Porter","doi":"10.1093/oso/9780197526781.003.0004","DOIUrl":"https://doi.org/10.1093/oso/9780197526781.003.0004","url":null,"abstract":"This chapter investigates the consumer citizen’s relationship with political knowledge and political attitudes. A survey experiment in the United States shows that taxpayer receipts can increase knowledge; evidence from a field experiment conducted in the United Kingdom, about the U.K. government’s nationwide distribution of taxpayer receipts, reaches similar conclusions. Yet the receipt is unable to affect a host of attitudes, including toward redistribution. But the consumer citizen’s attitudes toward redistribution can be changed—not just through alignability, but because of the everyday pressures of consumer life. This is illustrated by an experiment that finds that reminders of consumer debts can lead people to become more supportive of higher taxes on the rich.","PeriodicalId":380097,"journal":{"name":"The Consumer Citizen","volume":"61 30","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120883648","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The Consumer CitizenPub Date : 2020-12-17DOI: 10.1093/oso/9780197526781.003.0006
Ethan Porter
{"title":"Consumers and Citizens","authors":"Ethan Porter","doi":"10.1093/oso/9780197526781.003.0006","DOIUrl":"https://doi.org/10.1093/oso/9780197526781.003.0006","url":null,"abstract":"If citizens are consumer citizens, what does this suggest for the quality of democracy? As the previous chapters have shown, appealing to people as consumer citizens can increase their political knowledge, increase their trust in government, and lead them to sign up for health insurance. In this chapter, guidance for policymakers is offered, and a new approach to civic education, modeled on the lessons of this book, is outlined. Ultimately, citizens must balance their obligations as citizens with the ubiquity of consumer life. The chapter also discusses implications for models of attitude formation.","PeriodicalId":380097,"journal":{"name":"The Consumer Citizen","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133899107","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The Consumer CitizenPub Date : 2020-12-17DOI: 10.1093/oso/9780197526781.003.0002
Ethan Porter
{"title":"The Consumer Citizen and Consumer Fairness","authors":"Ethan Porter","doi":"10.1093/oso/9780197526781.003.0002","DOIUrl":"https://doi.org/10.1093/oso/9780197526781.003.0002","url":null,"abstract":"Consumer fairness matters for public opinion. Taxpayer receipts, despite the hopes of those who championed them, do not improve trust in government nor affect attitudes toward taxing and spending. Instead, consumer fairness can be used to change attitudes toward government. This chapter introduces the idea of “alignability”; this idea proposes that people want either (a) the amount they pay government, in the form of taxes, to roughly align with the value of the benefits they receive in return (cost-benefit alignability), or (b) the use of their tax money to align with the source of its collection (source-use alignability). Multiple experiments, conducted online and once in person, make clear how alignability can affect attitudes toward taxation. Alignability can affect attitudes toward taxes in general, as well as attitudes toward earmarked taxes specifically.","PeriodicalId":380097,"journal":{"name":"The Consumer Citizen","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134370108","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The Consumer CitizenPub Date : 2020-12-17DOI: 10.1093/oso/9780197526781.003.0005
Ethan Porter
{"title":"The Consumer Citizen, Trust, and Operational Transparency","authors":"Ethan Porter","doi":"10.1093/oso/9780197526781.003.0005","DOIUrl":"https://doi.org/10.1093/oso/9780197526781.003.0005","url":null,"abstract":"This chapter examines the consumer citizen and trust in government. Approaching citizens as consumer citizens can affect trust in government. Increases in trust can be obtained by using “operational transparency,” a concept from social psychology and management. Higher levels of operational transparency can make consumers more loyal and supportive of companies. An experiment conducted with the consumer psychologists who pioneered operational transparency makes clear that a similar dynamic can affect trust in government. When people see a computer simulation of the construction of a generic American town dubbed “Anytown” that meets the standards of operational transparency, their trust in government shoots up. However, as an additional experiment shows, when applied to governmental processes, operational transparency can reduce trust in government.","PeriodicalId":380097,"journal":{"name":"The Consumer Citizen","volume":"133 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128475911","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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