Human TechnologyPub Date : 2018-08-31DOI: 10.17011/HT/URN.201808103817
Thomas Meneweger, D. Wurhofer, Verena Fuchsberger, M. Tscheligi
{"title":"Factory Workers' Ordinary User Experiences: An Overlooked Perspective","authors":"Thomas Meneweger, D. Wurhofer, Verena Fuchsberger, M. Tscheligi","doi":"10.17011/HT/URN.201808103817","DOIUrl":"https://doi.org/10.17011/HT/URN.201808103817","url":null,"abstract":": Experiences with technology often are described as exciting and outstanding, for instance, in relation to novel technologies at home or at work. In this article, we aim to complement this perspective by emphasizing people’s mundane and ordinary experiences with technology, that is, unremarkable experiences happening in the background of people’s attention. Based on our investigations of user experience in a semiconductor factory, we show how such ordinary experiences are substantial in workers’ everyday interactions with technology, which are mainly shaped by repetitive activities and routines. However, current conceptions of user experience seem to overlook those mundane experiences and how they can contribute to positive experiences with technology, as well as work engagement in the factory. In this article, we describe how ordinary experiences can be understood and described to amend current user experience conceptions by discussing theoretical, methodological, and design consequences.","PeriodicalId":37614,"journal":{"name":"Human Technology","volume":"48 1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86573363","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Human TechnologyPub Date : 2018-08-31DOI: 10.17011/HT/URN.201808103815
Katharina M. Zeiner, M. Burmester, Kristin Haasler, Julian Henschel, Magdalena Laib, Katharina Schippert
{"title":"Designing for Positive User Experience in Work Contexts: Experience Categories and their Applications","authors":"Katharina M. Zeiner, M. Burmester, Kristin Haasler, Julian Henschel, Magdalena Laib, Katharina Schippert","doi":"10.17011/HT/URN.201808103815","DOIUrl":"https://doi.org/10.17011/HT/URN.201808103815","url":null,"abstract":"Experience categories describe repeatedly occurring qualities of positive experiences that can be used for the analysis and generation of new/further/more positive experiences. This paper describes experience categories for the workplace. Based on 345 reports of positive user experiences in the workplace, we identified 17 experience categories through qualitative content analysis and describe their necessary and optional attributes. We believe that experience categories can support analysis and design activities for the work place in three ways: (a) using the questions derived from experience interviews to analyze existing positive experiences in work contexts, (b) explaining the potential of positive experiences in work contexts as a formal analysis tool, and (c) showing the ways in which experience categories can inform the design of software concepts to foster/generate positive user experience. The experience category approach is thus a more actionable addition to other, mainly theory-driven, approaches.","PeriodicalId":37614,"journal":{"name":"Human Technology","volume":"460 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86687851","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Human TechnologyPub Date : 2018-05-31DOI: 10.17011/HT/URN.201805242753
Tore Gulden
{"title":"Engagement by lamination of autopoietic concentric interaction systems in games: A study of football and Pokémon GO","authors":"Tore Gulden","doi":"10.17011/HT/URN.201805242753","DOIUrl":"https://doi.org/10.17011/HT/URN.201805242753","url":null,"abstract":"The aim of this paper is to rethink games and game design within the theory of self-producing interaction systems. With this research, I seek to identify several dynamics of play and engagement elicited by games that, by extension, can serve as game design parameters. The research is oriented toward an analysis of football (soccer) and Pokémon GO within the context of Niklas Luhmann’s (2002/2012) theoretical framework of autopoiesis (i.e., self-producing interaction systems). The theoretical discussion of play situations in the two games reveals five concentric interaction systems through which games motivate play and engagement. These game dynamics are continuing simultaneous communication, multiple observations, double expectations, system autonomy, and unexpectedness through system coupling. The study further shows that when a game succeeds in eliciting these dimensions, functional, continuous, and changing structures allow for the emergence of numerous behaviors and the production of new interaction systems.","PeriodicalId":37614,"journal":{"name":"Human Technology","volume":"18 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79076064","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Human TechnologyPub Date : 2018-05-31DOI: 10.17011/HT/URN.201805242752
Rebekah A. Rousi, Johanna M. Silvennoinen
{"title":"Simplicity and the art of something more: A cognitive-semiotic approach to simplicity and complexity in human-technology interaction and design experience","authors":"Rebekah A. Rousi, Johanna M. Silvennoinen","doi":"10.17011/HT/URN.201805242752","DOIUrl":"https://doi.org/10.17011/HT/URN.201805242752","url":null,"abstract":"In human–technology interaction, the balance between simplicity and complexity has been much discussed. Emphasis is placed on the value of simplicity when designing for usability. Often simplicity is interpreted as reductionism, which compromises both the affective nature of the design and usability itself. This paper takes a cognitive–semiotic approach toward understanding the dynamics between the utilitarian benefits of simplicity in design and the art of something more: considerate complexity. The cognitive–semiotic approach to human–technology design experience is a vehicle for explaining the relationship between simplicity and complexity, and this relationship’s multisensory character within contemporary art-design, information technology product design, and retail design. This approach to cognitive semiotics places emphasis on the design, object, mental representation, and the qualitative representation. Our research contributes on the levels of theoretical development and methodology, having direct design implications through articulating that simplicity exists as the careful organization of complex elements.","PeriodicalId":37614,"journal":{"name":"Human Technology","volume":"19 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73832182","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Human TechnologyPub Date : 2018-05-31DOI: 10.17011/HT/URN.201805242749
Rebekah A. Rousi
{"title":"Exploring aethetics, design, and experience in the age of semiotic technology","authors":"Rebekah A. Rousi","doi":"10.17011/HT/URN.201805242749","DOIUrl":"https://doi.org/10.17011/HT/URN.201805242749","url":null,"abstract":"Where there is technology, there is semiotics. Semiotics refers to the science of signs; the study of symbols, markings, and their meanings in the way people interpret them. The human and, arguably, animal worlds are literally littered in signs, both natural (Eco, 1976; Peirce, 1958, p. 172) and artificial (i.e., intentional; de Saussure, 1916/1983). How these are understood and studied depends on the context, purpose, and individual. The built and designed human world can be equated to a massive sign system, in which every form, color, quantity, material, and logic has a communicative function. Architecture, for example, is a classic realm of technology in which form, style, material, and scale have been systematically used to impose societal hierarchy and order upon those who encounter it (Crouch, 1999). Architecture, as with any form of art, design, or technological form, communicates the logic, the values, and the actions of the times. In other words, from a technological perspective, designs are only available at certain periods of time if they serve a purpose, whether functionally through operation or from the perspective of societal ideologies and systems, through style. What is more, the physical nature in which they are realized is also instrumentally linked to public, political, and historical discourses that reinforce their meaning and significance in relation to the public that receives them (Crouch, 2010). When considering contemporary consumption, and that of information technology, this is particularly evidenced in regard to brand value, for instance. That is, bountiful significance and meaning can be obtained from design form through analyzing the technological items’ forms, materials, scale, style, and functions as compositions. The meaning derived from these elements, in connection to brand recognition, act in a very similar way to that of architecture over the centuries. That is, messages inherent in the technology shape people’s lives through molding their behaviors and exposing them to aesthetic compositions that contribute to formulating peoples’ worldviews and norms.","PeriodicalId":37614,"journal":{"name":"Human Technology","volume":"6 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88774497","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Human TechnologyPub Date : 2018-05-31DOI: 10.17011/HT/URN.201805242751
L. Urquhart, A. Wodehouse
{"title":"The line model of form and emotion: Perspectives on Western design","authors":"L. Urquhart, A. Wodehouse","doi":"10.17011/HT/URN.201805242751","DOIUrl":"https://doi.org/10.17011/HT/URN.201805242751","url":null,"abstract":"This paper introduces a new model of form, emotion and semantics through a process of form abstraction utilising lines. Understanding the emotional and semantic value of form is a complex task and many theories have been developed. Analyzing the visual arts through line relationships and interactions is a conceptually novel approach and offers new avenues for advancing studies in form theory, theories of emotion and perception, and design generally. By examining literature in visual perception, form theory, emotion, historically analyzing changes in form through the aesthetic arts and reducing these aesthetic elements into basic linear foundations, we present the Line Model of Form and Emotion. This preliminary model sets out form at its structurally most abstract, simplifying three dimensionally defined shapes into line relationships and visualizing their emotive and semantic associations for human observers. The model also visualizes the historical changes in form and emotional and semantic meaning across time, from the 18th century through to the present day.","PeriodicalId":37614,"journal":{"name":"Human Technology","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89259258","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Human TechnologyPub Date : 2017-11-30DOI: 10.17011/HT/URN.201711104211
K. Sedig, A. Naimi, Nicole Haggerty
{"title":"Aligning information technologies with evidence-based health-care activities: A design and evaluation framework","authors":"K. Sedig, A. Naimi, Nicole Haggerty","doi":"10.17011/HT/URN.201711104211","DOIUrl":"https://doi.org/10.17011/HT/URN.201711104211","url":null,"abstract":"In human–computer interaction (HCI), the human often has been conceptualized as a user. Although this notion has illuminated one aspect of the human–technology relationship, some researchers have argued for the need to explore alternative notions. One such notion becoming increasingly frequent in HCI is the self. In this paper, a study of how the self is described in 88 HCI research publications is presented. Four main aspects of the self are identified: instrumental, communicative, emotional, and playful. These four aspects differ, yet they present the self as stable, coherent, and individual. However, these characteristics have been criticized by several contemporary philosophers. This paper presents arguments from poststructuralist writers as a foundation for advocating the need to develop further these positions within HCI. The theories of Mark C. Taylor, who combines poststructuralism with complexity theory, provide a framework for viewing the self as relational to the extent that interaction becomes an existential process and thus interactive technology constitutes an existential arena.","PeriodicalId":37614,"journal":{"name":"Human Technology","volume":"3 1","pages":"180-215"},"PeriodicalIF":0.0,"publicationDate":"2017-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78615669","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Human TechnologyPub Date : 2017-11-30DOI: 10.17011/HT/URN.201711104212
Anne Puolakanaho, Juha Latvala
{"title":"Embedding Preschool Assessment Methods into Digital Learning Games to Predict Early Reading Skills","authors":"Anne Puolakanaho, Juha Latvala","doi":"10.17011/HT/URN.201711104212","DOIUrl":"https://doi.org/10.17011/HT/URN.201711104212","url":null,"abstract":"The aim of this pilot study was to explore the predictive accuracy of computerbased assessment tasks (embedded within the GraphoLearn digital learning game platform) in identifying slow and normal readers. The results were compared to those obtained from the traditional paper-and-pencil tasks currently used to assess school readiness in Finland. The data were derived from a cohort of preschool-age children (mean age 6.7 years, N = 57) from a town in central Finland. A year later, at the end of first grade, participants were categorized as either slow (n = 11) or normal readers (n = 46) based on their reading scores. Logistic regression analyses indicated that computer tasks were as efficient as traditional methods in predicting reading outcomes, and that a single computer-based task—the letter–sound knowledge task,—provided an easy method of accurately predicting reading achievement (sensitivity 95.7%; specificity 81.8%). The study has practical implications in classrooms.","PeriodicalId":37614,"journal":{"name":"Human Technology","volume":"18 1","pages":"216-236"},"PeriodicalIF":0.0,"publicationDate":"2017-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83051967","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Human TechnologyPub Date : 2017-11-30DOI: 10.17011/HT/URN.201711104210
Henrik Åhman
{"title":"Conceptualizing the self: A critical analysis of the self as a discursive trend in human–computer interaction research","authors":"Henrik Åhman","doi":"10.17011/HT/URN.201711104210","DOIUrl":"https://doi.org/10.17011/HT/URN.201711104210","url":null,"abstract":"In Human–Computer Interaction (HCI), the human often has been conceptualized as a user. Although this notion has illuminated one aspect of the human–technology relationship, some researchers have a ...","PeriodicalId":37614,"journal":{"name":"Human Technology","volume":"24 1","pages":"149-179"},"PeriodicalIF":0.0,"publicationDate":"2017-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81505027","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}