Enlightening Tourism最新文献_第6页

SOCIAL PARTICIPATION AND TOURISM PUBLIC POLICY: THE BRAZILIAN TOURISM REGIONALIZATION PROGRAM 社会参与与旅游公共政策:巴西旅游区域化计划

Enlightening Tourism Pub Date : 2021-06-10 DOI: 10.33776/ET.V11I1.5128

S. M. Minasi, E. F. Kaizer, R. M. Oliveira, S. Minasi

{"title":"SOCIAL PARTICIPATION AND TOURISM PUBLIC POLICY: THE BRAZILIAN TOURISM REGIONALIZATION PROGRAM","authors":"S. M. Minasi, E. F. Kaizer, R. M. Oliveira, S. Minasi","doi":"10.33776/ET.V11I1.5128","DOIUrl":"https://doi.org/10.33776/ET.V11I1.5128","url":null,"abstract":"Issues of governance, collaboration, and participation are at the forefront of much tourism public management on finding new alternatives to tourism destinations development. This paper aims to diagnose the performance of social participation in the Brazilian Tourism Regionalization Program from 2004 to 2020. This research has a qualitative approach with data collected through bibliographic and documentary research covering 2004 to 2020. The data collected were analyzed according to categories defined by the literature. We analyzed eleven Tourism Regionalization Program documents and 13 specific published articles on tourism governance instances in the Tourism Regionalization Program. As a result, we observe that social participation went from a fundamental issue in 2004 to a prerequisite for integrating a tourist region in 2020. And they are now suppressed by the targeting of protagonism for the private sector. The results of this research advance the theoretical discussions regarding social participation in Brazilian tourism's regionalization. The synthesis of the analyses and discussions promoted the need to rethink organizing tourism governance in the Brazilian case to meet the demand for social participation and the regional development of tourism.","PeriodicalId":37221,"journal":{"name":"Enlightening Tourism","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83187363","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

REVEALING THE LITERARY LANDSCAPE: RESEARCH LINES AND CHALLENGES OF LITERARY TOURISM STUDIES 揭示文学景观:文学旅游研究的研究路线与挑战

Enlightening Tourism Pub Date : 2020-12-16 DOI: 10.33776/et.v10i2.4781

Jordi Arcos-Pumarola, Eugeni Osácar Marzal, Nayra Llonch-Molina

{"title":"REVEALING THE LITERARY LANDSCAPE: RESEARCH LINES AND CHALLENGES OF LITERARY TOURISM STUDIES","authors":"Jordi Arcos-Pumarola, Eugeni Osácar Marzal, Nayra Llonch-Molina","doi":"10.33776/et.v10i2.4781","DOIUrl":"https://doi.org/10.33776/et.v10i2.4781","url":null,"abstract":"This article reviews the literature on literary tourism between 1983-2019. It has a double objective: on the one hand, it aims at gathering a comprehensive perspective into the quantity and evolution of studies on literary tourism and, on the other hand, identifying lines of research and the main objects of study within the research on literary tourism. The latter will allow us to identify what trends have been followed when analyzing literary tourism, both methodologically and conceptually. To answer these objectives, the article structures its literature review in two phases: a descriptive analysis and a thematic analysis. From this starting point, the article will present a number of challenges for future research on literary J. Arcos-Pumarola; E. Osácar Marzal; N. Llonch-Molina Enlightening Tourism. A Pathmaking Journal, Vol. 10, No 2 (2020), pp. 179-205 ISSN 2174-548X 180 tourism, both at a methodological and content-related level, emphasizing the use of quantitative methodologies to approach this touristic type, analyzing the role of literary tourism in touristic destinations as well as focusing on the pedagogical needs of tourists in order to facilitate their access to literary tourism.","PeriodicalId":37221,"journal":{"name":"Enlightening Tourism","volume":"19 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87002199","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 7

A CRITICAL REVIEW OF LITERATURE IN THE RISING TIDE OF SOCIAL MEDIA TOWARDS PROMOTING TOURISM 对社交媒体推动旅游的兴起中的文献进行批判性回顾

Enlightening Tourism Pub Date : 2020-12-16 DOI: 10.33776/et.v10i2.4887

K. Sin, Abang Azlan Mohamad, M. Lo

引用次数: 6

COVID-19 AND FUTURE TRAVEL PERSPECTIVES: AN EMPIRICAL STUDY ON TRAVEL HISTORY AND TRAVEL DECISION CHOICES COVID-19与未来旅行视角:旅行史和旅行决策选择的实证研究

Enlightening Tourism Pub Date : 2020-12-16 DOI: 10.33776/et.v10i2.4919

Bipithalal Balakrishnan Nair, S. Sinha

{"title":"COVID-19 AND FUTURE TRAVEL PERSPECTIVES: AN EMPIRICAL STUDY ON TRAVEL HISTORY AND TRAVEL DECISION CHOICES","authors":"Bipithalal Balakrishnan Nair, S. Sinha","doi":"10.33776/et.v10i2.4919","DOIUrl":"https://doi.org/10.33776/et.v10i2.4919","url":null,"abstract":"COVID-19 has heavily influenced people all around the world and forced us to acclimatise to a New Normal Post-COVID-19 scenarios are predicted that impose specific criteria on travel choices that could change the present tourism equilibrium Addressing these impulses is crucial for travel destinations for their resilience and recovery This paper presents preliminary insights into present travel decisions and speculates about potential future, post-COVID-19 choices An online survey of 449 participants used to investigate the underlying dimensions of destination selection motivations, and to explore the significant differences between the characteristics of travellers in destination-choice-based motivators (DCBMs) for destination selections post-COVID-19 Three motivators for the choice of destinations were derived: accessibility and discounting, health and hygiene, and the history of low incidences of COVID-19 Results also identified interrelationships between travel history and destination selection motivators: participants who had undergone a prolonged quarantine period were highly motivated by 'accessibility and discounting' and 'health and hygiene' factors In contrast, people with no international travel experience were more concerned with low COVID-19 incidences in the destination(s)","PeriodicalId":37221,"journal":{"name":"Enlightening Tourism","volume":"39 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82243970","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 5

NETWORK OF TOURISM OBSERVATORIES TOWARD A TOURISM INTELLIGENCE: THE CASE OF BRAZIL 面向旅游智能的旅游观测站网络:以巴西为例

Enlightening Tourism Pub Date : 2020-12-16 DOI: 10.33776/et.v10i2.4696

D. Alvares, S. R. D. Santos, A. Perinotto

{"title":"NETWORK OF TOURISM OBSERVATORIES TOWARD A TOURISM INTELLIGENCE: THE CASE OF BRAZIL","authors":"D. Alvares, S. R. D. Santos, A. Perinotto","doi":"10.33776/et.v10i2.4696","DOIUrl":"https://doi.org/10.33776/et.v10i2.4696","url":null,"abstract":"This research analyzes the Brazilian Network of Tourism Observatories as a mainspring to support the understanding of the tourism activity in the country, as well as the creation of smart destination. From the literature review and the application of questionnaires to the observatories, this study was developed, using NVivo software for data analysis. The method is part of an applied research with field research that was carried out in the year 2019. In the period under analysis, the Brazilian Network of Observatories was formed by 26 active stakeholders. It is well known that the set of knowledge generated by tourism observatories in Brazil, has contributed to tourist territories being able to implement smart and target strategies for the real need of tourist demand. The data collected indicates that the research developed by the observatories of the Brazilian network is important and valid information for public and private D.F. Alvares; S.R. Dos Santos; A.R.C. Perinotto 141 Enlightening Tourism. A Pathmaking Journal, Vol. 10, No 2 (2020), pp.140-178 ISSN 2174-548X managers, and can also implement actions that increase the quality of the tourist offer, as well as the experience of the visitor to Brazil. In this way, it is essential to deepen and broaden the understanding on the impact and relevance of tourism observatories toward tourism intelligence development.","PeriodicalId":37221,"journal":{"name":"Enlightening Tourism","volume":"13 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87692846","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

MEDIATING ROLE OF CUSTOMER EXPERIENCE BETWEEN INNOVATION AND PERFORMANCE: A STUDY OF QUICK SERVICE RESTAURANTS (QSRs) 顾客体验在创新与绩效之间的中介作用:基于快餐店的研究

Enlightening Tourism Pub Date : 2020-12-16 DOI: 10.33776/et.v10i2.4818

R. Singh, R. Sarangal, Priyanka Sharma

{"title":"MEDIATING ROLE OF CUSTOMER EXPERIENCE BETWEEN INNOVATION AND PERFORMANCE: A STUDY OF QUICK SERVICE RESTAURANTS (QSRs)","authors":"R. Singh, R. Sarangal, Priyanka Sharma","doi":"10.33776/et.v10i2.4818","DOIUrl":"https://doi.org/10.33776/et.v10i2.4818","url":null,"abstract":"The primary rationale of this study is to examine the impact of innovation \u0000on customer experience (CP) and customer performance (CP) in the \u0000Quick Service Restaurants (QSRs). The study further analyzes the \u0000impact of customer experience (CE) on customer performance (CP). \u0000Moreover, the study also tends to approach the mediating role of \u0000customer experience in between innovation and customer performance. \u0000A total of 322 questionnaires were analyzed using exploratory factor \u0000analyses (EFA) and confirmatory factor analysis (CFA) to identify and \u0000confirm the various factors in the study respectively. Structural equation \u0000modeling has been used to test the relationship between the constructs. \u0000The study finds that innovation positively impacts CE and CP. Further, \u0000the study also verified that CE positively impacts CP and it acts as a \u0000partial mediator between CE and CP. Research is restricted to the QSRs of Jammu region which includes McDonald's, KFC, Domino's Pizza, and \u0000Pizza Hut. This study recommends the implementation of innovative \u0000practices in QSRs to enhance the CE that in turn will leads to higher CP \u0000in selected QSRs.","PeriodicalId":37221,"journal":{"name":"Enlightening Tourism","volume":"26 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72513905","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

HOLLAND, J., & LESLIE, D. (2017). TOUR OPERATORS AND OPERATIONS: DEVELOPMENT, MANAGEMENT, AND RESPONSIBILITY. OXFORDSHIRE: CABI 霍兰德，j .，和莱斯利，d .(2017)。旅游经营者和经营者:发展、管理和责任。牛津郡:CABI

Enlightening Tourism Pub Date : 2020-12-16 DOI: 10.33776/et.v10i2.5113

Jianwei Qian, R. Law

引用次数: 0

UNDERSTANDING THE IMPACT OF AIRPORT SERVICE QUALITY ON PASSENGERS’ REVISIT INTENTIONS AMIDST COVID-19 PANDEMIC 了解新冠疫情背景下机场服务质量对旅客再访意愿的影响

Enlightening Tourism Pub Date : 2020-12-16 DOI: 10.33776/et.v10i2.4943

Parvinder Kour, Aruditya Jasrotia, Sudhanshu Gupta

{"title":"UNDERSTANDING THE IMPACT OF AIRPORT SERVICE QUALITY ON PASSENGERS’ REVISIT INTENTIONS AMIDST COVID-19 PANDEMIC","authors":"Parvinder Kour, Aruditya Jasrotia, Sudhanshu Gupta","doi":"10.33776/et.v10i2.4943","DOIUrl":"https://doi.org/10.33776/et.v10i2.4943","url":null,"abstract":"With the increased competitive scenario destination authorities are looking at every possible aspect for attracting the tourists by serving quality services Airports around the world are looking for enhancing airport service quality thereby working towards overall travel satisfaction Quality of service and consumer satisfaction is considered as critical determinant of strategic framework for determining any business performance The current study aims to examine the impact of airport service quality on passengers’ revisit intentions amidst the COVID-19 pandemic and further its association with destination selection or choice Crisis situations like COVID-19 immediately hit airports and therefore, it becomes absolutely essential for them to revive and adapt their services quickly according to the changing conditions The SEM analysis was applied where satisfaction was observed as a mediator between airport service quality and travelers’ intent to revisit the airport, willingness to spend at the airport as well as their intent to come and visit again the destination To this, positive and in fact significant relation has been observed between Airport Service Quality and willingness to spend at the airport and revisit the airport as well the destination Since airports are amongst the service providers tourism destinations, this study gives the authorities with theoretical and empirical background to consider numerous factors that the passengers are actually looking in a service or might seek in future which currently is unclear and ambiguous due to COVID-19 © 2020, Universidad de Huelva All rights reserved","PeriodicalId":37221,"journal":{"name":"Enlightening Tourism","volume":"501 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77060329","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 8

ASSESSING THE EFFECT OF AIRLINE SERVICE QUALITY ON IMAGE AND POST PURCHASE BEHAVIORAL INTENTION 航空服务质量对形象和购买后行为意向的影响评估

Enlightening Tourism Pub Date : 2020-12-16 DOI: 10.33776/et.v10i2.5112

Ramjit Singh, Abid Suhail Nika

引用次数: 1

DIMENSIONS OF A MEMORABLE FOOD AND RESTAURANT EXPERIENCE IN MOUNTAINOUS DESTINATIONS: AN INTERPRETIVE STRUCTURAL MODELING APPROACH 山地目的地令人难忘的食物和餐厅体验的维度:一种解释性结构建模方法

Enlightening Tourism Pub Date : 2020-12-16 DOI: 10.33776/et.v10i2.5111

D. Kala

{"title":"DIMENSIONS OF A MEMORABLE FOOD AND RESTAURANT EXPERIENCE IN MOUNTAINOUS DESTINATIONS: AN INTERPRETIVE STRUCTURAL MODELING APPROACH","authors":"D. Kala","doi":"10.33776/et.v10i2.5111","DOIUrl":"https://doi.org/10.33776/et.v10i2.5111","url":null,"abstract":"The present study attempts to determine the factors of memorable food and restaurant experience (MFRE) and model the interrelationships among them using interpretive structural modeling (ISM) in the mountainous destination. Variables of MFRE were identified through literature review, discussion with tourism & hospitality academicians and practitioners, and tourists visited the mountainous destinations of Uttarakhand, India. The results reveal that restaurant location, decoration, and service employee attributes were bottom-level variables in the model. Service quality, authentic local food, traditional food preparation, and hygiene & cleanliness were considered as middle-level variables. Authentic food presentation, food quality, and Physical environment experience were top-level variables in MFRE. This work endorses that destination restaurants should offer authentic foods, engage visitors with traditional food preparation & presentation, focus on food and service quality, maintain the hygienic servicescape, concentrate on staff appearance, decoration, and restaurant location to deliver memorable food and restaurant experience (MFRE) in the mountainous destinations.","PeriodicalId":37221,"journal":{"name":"Enlightening Tourism","volume":"10 2 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90801062","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2