{"title":"THE IMPACT OF MOTIVATION ON BANK CITIZENSHIP BEHAVIOR: MEDIATING EFFECT OF JOB SATISFACTION","authors":"U. Muhammad","doi":"10.17708/drmj.2022.v11n01a02","DOIUrl":"https://doi.org/10.17708/drmj.2022.v11n01a02","url":null,"abstract":"","PeriodicalId":37068,"journal":{"name":"Dynamic Relationships Management Journal","volume":"24 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73590784","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A POSITIVIST APPROACH TO WORK ENGAGEMENT: MODERATING EFFECTS OF PERCEIVED ORGANIZATIONAL SUPPORT","authors":"A. Kuok, R. Taormina","doi":"10.17708/drmj.2021.v11n01a04","DOIUrl":"https://doi.org/10.17708/drmj.2021.v11n01a04","url":null,"abstract":"","PeriodicalId":37068,"journal":{"name":"Dynamic Relationships Management Journal","volume":"4 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81702186","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Pengaruh Site Characteristics terhadap e-WOM melalui Customer Satisfaction, e-trust dan e-commitment PADA PENGGUNA APLIKASI situs belanja online “Tokopedia” (Studi kasus Tangerang Raya)","authors":"Asriani Susiati, Ria Puspitasari","doi":"10.31000/dmj.v6i1.6245","DOIUrl":"https://doi.org/10.31000/dmj.v6i1.6245","url":null,"abstract":"AbstractThe purpose of this paper is to highlight the positif significance of site characteristics (shopping convenience, site design, informativeness, security and communication) with e-WOM mediated customer satisfaction, e-trust and e-commitment. The objectives of this research was : (a) the positive effect of shopping convenience to customer satisfaction, (b) the positive effect of site design to customer satisfaction, (c) the positive effect of informativeness to customer satisfaction, (d) the positive effect of security to customer satisfaction, (e) the positive effect of communication to customer satisfaction, (f) the positive effect of customer satisfaction to e-trust, (g) the positive effect of customer satisfaction to e-commitment, (h) the positive effect of e-trust to e-commitment. (i) the positive effect of e-trust to e-word of mouth, (i) the positive effect of e-commitment to word of mouth. The design of this research applies a survey toward unit of analysis on Application Tokopedia to interview the customers for testing hypothesis. Meanwhile the required data consist of nine variables; shopping convenience, site design, informativeness, security, communication, customer satisfaction, e-trust, e-commitment and e-word of mouth. The aggregate numbers of customer being respondent of the study are 180. Data analysis used in this research was consists Structutal Equation Modelling (SEM) of Path Method by AMOS 7.0 as software. The result of this research conclude that variable of shopping convenience, site design, informativeness, security and communication attributehad a positive effect to customer satisfaction, and variable customer satisfaction had positive effect to e-trust and had negative effect to e-commitment, and than variable e-trust had negative effect to e-WOM but e-commitment had positive effect to e-WOM.Keywords: customer satisfaction; e- commitment, e-trust; and e-WOM. ","PeriodicalId":37068,"journal":{"name":"Dynamic Relationships Management Journal","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73089129","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"PENGARUH ETIKA KERJA DAN KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN PADA PT SEALTEK PRIMA PERKASA","authors":"Ali Hanafiah Nasution, Dian Islamiati","doi":"10.31000/dmj.v6i1.6077","DOIUrl":"https://doi.org/10.31000/dmj.v6i1.6077","url":null,"abstract":"Tujuan dari penelitian ini untuk mengetahui pengaruh Pengaruh Etika Kerja dan Komitmen Organisasi Terhadap Kinerja Karyawan pada PT Sealtek Prima Perkasa. Periode yang digunakan dalam penelitian ini adalah 1 tahun yaitu periode 2020-2021. Penelitian ini menggunakan metode asosiasif dengan pendekatan kuantitatif. Populasi dalam penelitian ini berjumlah 35 orang sejumlah dengan total karyawan di PT Sealtek Prima Perkasa. Teknik dan alat pengumpulan data adalah dengan kuesioner atau angket. Teknik analisis data deskriptif digunakan untuk mengetahui gambaran atas tanggapan jawaban responden, sedangkan analisis statistik inferensial untuk pengujian hipotesis. Berdasarkan hasil penelitian, dengan menggabungkan variabel Etika Kerja dan Komitmen Organisasi dapat mempengaruhi Kinerja Karyawan dan memiliki korelasi yang kuat. Adapun yang dipengaruhi oleh variabel lain yang digolongkan pada epsilon yaitu faktor-faktor lain yang mempengaruhi Kinerja Karyawan namun tidak diteliti dalam penelitian ini. Hasil penelitian menunjukan secara bersama-sama Etika Kerja dan Komitmen Organisasi berpengaruh terhadap Kinerja Karyawan di PT Sealtek Prima Perkasa. Kata Kunci : Kinerja Karyawan, Etika Kerja, Komitmen Organisasi","PeriodicalId":37068,"journal":{"name":"Dynamic Relationships Management Journal","volume":"14 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74794921","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"PENGARUH PROFESIONALISME DAN PENGAWASAN TERHADAP KUALITAS PELAYANAN ADMINISTRASI KEPENDUDUKAN DI KECAMATAN KOTA TANGERANG","authors":"Lisdewi Muliati, Hikmah Yuanita Putri","doi":"10.31000/dmj.v6i1.6074","DOIUrl":"https://doi.org/10.31000/dmj.v6i1.6074","url":null,"abstract":"Tujuan penelitian ini adalah untuk mengetahui Pengaruh Profesionalisme dan Pengawasan Terhadap Kualitas Pelayanan Administrasi Di Kecamatan Kota Tangerang. Penelitian ini menggunakan metode asosiasif dengan pendekatan kuantitatif. Teknik dan alat pengumpulan data adalah dengan kuesioner atau angket. Berdasarkan uji korelasi Profesionalisme (X1), dan Pengawasan (X2) dengan Kualitas Pelayanan (Y) memiliki hubungan kuat. Sedangkan kontribusi Profesionalisme(X1), dan Pengawasan (X2) terhadap Kualitas Pelayanan(Y) sebesar 49,10%, sisanya 50,90% dipengaruhi oleh variabel lain (X) . Jika diproyeksikan berdasarkan uji regresi berganda menunjukan bahwa semakin tinggi nilai Profesionalisme (X1), dan Pengawasan (X2) secara bersamaan pada nilai tertentu, maka meningkatkan nilai Kualitas Pelayanan (Y) pada nilai tertentu pula. Pengaruh Profesionalisme dan Pengawasan secara simultan terhadap Kualitas Pelayanan Administrasi di Kecamatan Kota Tangerang Secara parsial Profesionalisme berpengaruh positif dan signifikan terhadap Kualitas Pelayanan sedangkan Pengawasan berpengaruh positif dan signifikan terhadap Kualitas pelayanan Administrasi di Kecamatan Kota Tangerang. Kata Kunci: Profesionalisme, Pengawasan dan Kualitas Pelayanan Administrasi","PeriodicalId":37068,"journal":{"name":"Dynamic Relationships Management Journal","volume":"11 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-03-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81882446","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"PENGARUH MOTIVASI DAN DISIPLIN KERJA TERHADAP PRESTASI KERJA PEGAWAI PADA DINAS PEMBERDAYAAN MASYARAKAT DAN PEMERINTAHAN DESA (DPMPD) KABUPATEN TANGERANG","authors":"Kamsanudin Hsb, A. Budi","doi":"10.31000/dmj.v5i2.5631","DOIUrl":"https://doi.org/10.31000/dmj.v5i2.5631","url":null,"abstract":"Tujuan penelitian ini adalah untuk mengetahui pengaruh Motivasi dan Disiplin Kerja terhadap Prestasi Kerja pada Dinas Pemberdayaan Masyarakat dan Pmerintahan Desa (DPMPD) Kabupaten Tangerang. Penelitian ini adalah penelitian kuantitatif. Sample dalam penelitian ini sejumlah 67 pegawai di Dinas Pemberdayaan Masyarakat dan Pmerintahan Desa (DPMPD) Kab. Tangerang. Teknik pengambilan sample yang digunakan adalah teknik sampling jenuh di mana semua populasi dijadikan sampel. Pengumpulan data primer diperoleh dari penyebaran kuesioner dan data sekunder diperoleh dari instansi. Analisis menggunakan software SPSS versi 25. Hasil penelitian menunjukkan bahwa Motivasi (X1) berpengaruh positif dan signifikan terhadap Prestasi Kerja (Y), ditunjukkan dengan thitung > t tabel (8,203 > 1,997), nilai signifikan sebesar 0,00 lebih kecil dari 0,05. Variabel Disiplin Kerja (X2) berpengaruh positif dan signifikan terhadap Prestasi Kerja (Y), ditunjukkan dengan thitung > t tabel (9,499 > 1,997), nilai signifikan sebesar 0,00 lebih kecil dari 0,05. Secara simultan variabel Motivasi (X1) dan Disiplin Kerja (X2) berpengaruh positif dan signifikan terhadap Prestasi Kerja (Y) yakni Fhitung > Ftabel (53,679 > 2,75). Dengan nilai persamaan regresi berganda Y = 7,177 + 0,308 X1 + 0,500 X2.Kata kunci : Motivasi, Disiplin Kerja, dan Prestasi Kerja. ","PeriodicalId":37068,"journal":{"name":"Dynamic Relationships Management Journal","volume":"33 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74647415","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"PENGARUH FASHION INVOLVEMENT TERHADAP IMPULSE BUYING BEHAVIOUR MELALUI POSITIVE EMOTION PADA TOKO PAKAIAN MAYOUTFIT","authors":"Resy Perwithasari, Tafizia Rachman","doi":"10.31000/dmj.v5i2.4266","DOIUrl":"https://doi.org/10.31000/dmj.v5i2.4266","url":null,"abstract":"Tujuan dari penelitian ini adalah untuk mengetahui pengaruh keterlibatan fashion terhadap perilaku pembelian impulsif melalui emosi positif pada toko pakaian MayOutfit Tangerang. Penelitian ini menggunakan pendekatan kuantitatif. Data diperoleh dengan menyebarkan kuesioner dengan menggunakan skala likert sebagai alat teknik pengumpulan data. Populasi dalam penelitian ini berjumlah 1.031 responden yang didapat dari data pengunjung tahunan MayOutfit. Teknik pengambilan sampel yang digunakan adalah nonprobability sampling dan diperoleh sebanyak 91 orang. Analisis data yang digunakan dalam penelitian ini adalah uji validitas, uji reliabilitas, uji normalitas, uji linieritas, uji koefisien determinasi, analisis jalur, dan uji hipotesis parsial (uji t). Adapun pengolahan datanya menggunakan program SPSS versi 22. Hasil penelitian ini menunjukkan bahwa engagement fashion berpengaruh terhadap perilaku impulse buying,","PeriodicalId":37068,"journal":{"name":"Dynamic Relationships Management Journal","volume":"313 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79602584","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"PENGARUH CAREER PATH DAN AMBIGUITAS PERAN TERHADAP KINERJA KARYAWAN PT WIJAYA ANUGERAH CIPTA OPTIMA","authors":"Silfi Dian Lestari, Emi Emi","doi":"10.31000/dmj.v5i2.5743","DOIUrl":"https://doi.org/10.31000/dmj.v5i2.5743","url":null,"abstract":"ABSTRACT This study’ aims to determine the contribution of Career Path and Role Ambiguity to Employee Performance at PT Wijaya Anugerah Cipta Optima. The independent variables are Career Path And Role Ambiguity, while the dependent variables is Employee Performance . This study uses a quantitative approach. The sample used in this study was 55 respondens using a random sampling method from all the labor population at PT Wijaya Anugerah Cipta Optima. The method used is a quantitive method. Primary data collection was obtained from the distribution of quesionnaires and secondary data obtained from agencies. The results of this study indicate that Career Path (X1) and Role Ambiguity (X2) contribute positively to the performance of employee (Y) of PT Wijaya Anugerah Cipta Optima. Career Path And Role Ambiguity Together contribute to Employee Performance Keywords: Career Path, Role Ambiguity, Employee Performance. ","PeriodicalId":37068,"journal":{"name":"Dynamic Relationships Management Journal","volume":"58 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76418610","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"WISATA HALAL DI BANTEN: PERKEMBANGAN, PELUANG DAN TANTANGAN HALAL TOURISM IN BANTEN: DEVELOPMENT, OPPORTUNITY AND CHALLENGE","authors":"Machmud Syahrizal","doi":"10.31000/dmj.v5i2.5638","DOIUrl":"https://doi.org/10.31000/dmj.v5i2.5638","url":null,"abstract":"Pariwisata dapat dikatakan sebagai katalisator dalam pembangunan khususnya di negara-negara berkembang, karena dampak yang diberikannya terhadap kehidupan perekonomian bersifat multiplier. Saat ini pariwisata halal adalah salah satu yang berpotensi untuk dikembangkan sejalan dengan bertambahnya jumlah wisatawan muslim yang berkunjung ke Indonesia dari tahun ke tahun. Beberapa negara telah mengembangkan wisata halalnya meskipun mayoritas penduduk dari negara tersebut tidak beragama Islam, misalnya Thailand, Jepang dan Korea Selatan. Indonesia yang mayoritas penduduknya beragama Islam khususnya di Banten mempunyai potensi yang besar untuk dapat dikembangkan. Tulisan ini memberikan gambaran secara umum perihal perkembangan wisata halal di Indonesia dan 10 daerah destinasi wisata halal sebagai komparasi untuk merealisasikan Banten masuk dalam 10 destinasi unggulan wisata halal di Indonesia beserta peluang dan tantangannya.Kata kunci: ACES, Banten, IMTI, wisata halal","PeriodicalId":37068,"journal":{"name":"Dynamic Relationships Management Journal","volume":"2 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74241559","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}