Journal of Innovation and Entrepreneurship最新文献

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Business resilience and growth strategy transformation post crisis 危机后的业务弹性和增长战略转型
Journal of Innovation and Entrepreneurship Pub Date : 2023-11-01 DOI: 10.1186/s13731-023-00345-5
Nia Kurniati Bachtiar, Agus Setiawan, Galih Adi Prastyan, Ploypailin Kijkasiwat
{"title":"Business resilience and growth strategy transformation post crisis","authors":"Nia Kurniati Bachtiar, Agus Setiawan, Galih Adi Prastyan, Ploypailin Kijkasiwat","doi":"10.1186/s13731-023-00345-5","DOIUrl":"https://doi.org/10.1186/s13731-023-00345-5","url":null,"abstract":"Abstract The recent crisis world experienced (Covid-19) undoubtedly changed many aspects of business, such as operations, growth, sales, etc. A business needs capability and strategy to survive, and this paper considers resilience and growth suitable for encountering a crisis. Following that, this paper argues that resilience not only results from a crisis, as mentioned in previous studies but is a process. We also argue that growth strategy and its stages differ between regular times and times of crisis. This paper aims to elaborate on changes in business resilience and growth strategies as a reaction to a crisis by building line-by-line coding, patterns, and themes. This study develops a conceptual model for forming business sustainability after a crisis with resilience and growth as pillars. This qualitative study used snowball sampling with 13 case studies and conducted semi-structured interviews, Focus Group Discussion (FGD), and observation with dependability, credibility, confirmability, and transferability as the triangulation processes. This inductive study demonstrates resilience and growth steps that can assist entrepreneurs in avoiding misleading strategies. The findings also indicated that digital imperatives could hasten both processes to attain sustainability. This paper draws on organizational resilience theory to discuss the theoretical implications of this research. This study discovers three main stages in the resilience process: resilience awareness, adaptation, and action, and growth stages in crisis time, namely no growth, growth support, growth force, and sustainable growth. On a practical level, the proposed model can also assist entrepreneurs in dealing with a crisis regarding what to do and understanding their conditions. This study contributes to the ongoing debate on how to respond to crisis and provides complete stages in resilience response and growth strategies for a business. For future research, this paper recommends a longitudinal study to understand and analyse the implementation and effectiveness of the models.","PeriodicalId":37015,"journal":{"name":"Journal of Innovation and Entrepreneurship","volume":"21 2","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135272050","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Remote learning during COVID-19 and transformative learning theory: tendency towards Quadruple Helix model for future post-secondary education in Indigenous contexts COVID-19期间的远程学习与变革性学习理论:土著背景下未来中学后教育的四螺旋模式趋势
Journal of Innovation and Entrepreneurship Pub Date : 2023-11-01 DOI: 10.1186/s13731-023-00341-9
Amzad Hossain, Ying Kong, Amjad Malik
{"title":"Remote learning during COVID-19 and transformative learning theory: tendency towards Quadruple Helix model for future post-secondary education in Indigenous contexts","authors":"Amzad Hossain, Ying Kong, Amjad Malik","doi":"10.1186/s13731-023-00341-9","DOIUrl":"https://doi.org/10.1186/s13731-023-00341-9","url":null,"abstract":"Abstract This paper aims to examine UCN (University College of the North) students’ remote learning experience during the COVID-19 pandemic to provide a reference for future remote education in Indigenous contexts. Survey data are used for empirical analysis of the five themes: socio-demographic contexts; social activities, stress, and well-being; academic performance; course delivery; and student support services. Transformative learning theory and Quadruple Helix Model are used as a framework to explore the breadth and depth of such five themes. As the descriptive study shows, the majority of UCN students are over 25 years old and study in their first and second year with major challenges such as Internet connectivity, private space, and interruption. Mean values reveal that the remote learning performance is determined by concerns about COVID-19 infection, mental and physical health, isolation and lack of socio-cultural activities, students’ self-preparedness and motivation, and support services. The regression analysis shows that students’ concerns about COVID-19 infection interference with course completion are directly affected by their worries about themselves or someone in their families who could be exposed to COVID-19, their mental health, and blended course delivery. Therefore, students’ remote learning performance and their well-being will be enhanced if we take into consideration improving social distancing, educational technology, and course delivery with community–university culturally responsive collaboration. The research findings and the reviewed literature attest that transformative learning theory fits UCN’s remote learning practices to meet educational goals through the university–community collaboration, which is supported by the Quadruple Helix model. As a result, such remote learning practices engage students, particularly Indigenous students, and the practices will help upgrade universities with similar attributes globally into Mode 3 universities, contributing to community economic development.","PeriodicalId":37015,"journal":{"name":"Journal of Innovation and Entrepreneurship","volume":"73 5-6","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135272435","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Female unemployment, mobile money innovations and doing business by females 女性失业、移动货币创新和女性创业
Journal of Innovation and Entrepreneurship Pub Date : 2023-10-30 DOI: 10.1186/s13731-023-00319-7
Simplice A. Asongu, Nicholas M. Odhiambo
{"title":"Female unemployment, mobile money innovations and doing business by females","authors":"Simplice A. Asongu, Nicholas M. Odhiambo","doi":"10.1186/s13731-023-00319-7","DOIUrl":"https://doi.org/10.1186/s13731-023-00319-7","url":null,"abstract":"Abstract The purpose of this study is to complement extant literature by examining how mobile money innovations can moderate the unfavorable incidence of female unemployment on female doing of business in 44 countries from sub-Saharan Africa for the period 2004 to 2018. The empirical evidence is based on interactive quantile regressions. The employed doing business constraints are the procedures a woman has to go through to start a business and the time for women to set up a business, while the engaged mobile money innovations are: (i) registered mobile money agents (registered mobile money agents per 1000 km 2 and registered mobile money agents per 100,000 adults) and (ii) active mobile money agents (active mobile money agents per 1000 km 2 and active mobile money agents per 100,000 adults). The hypothesis that mobile money innovation moderates the unfavorable incidence of female unemployment on business constraints is overwhelmingly invalid. The invalidity of the tested hypothesis is clarified, and the policy implications are discussed.","PeriodicalId":37015,"journal":{"name":"Journal of Innovation and Entrepreneurship","volume":"275 ","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136068572","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Knowledge and technology transfer in and beyond mineral exploration 矿产勘探及其以外的知识和技术转让
Journal of Innovation and Entrepreneurship Pub Date : 2023-10-24 DOI: 10.1186/s13731-023-00316-w
Michaela Kesselring, Moritz Kirsch, Frank Wagner, Richard Gloaguen
{"title":"Knowledge and technology transfer in and beyond mineral exploration","authors":"Michaela Kesselring, Moritz Kirsch, Frank Wagner, Richard Gloaguen","doi":"10.1186/s13731-023-00316-w","DOIUrl":"https://doi.org/10.1186/s13731-023-00316-w","url":null,"abstract":"Abstract In natural sciences, mineral exploration has a high network centrality. For industries with high technological- and knowledge proximity, transfer effects are an important function for innovation. Despite the high level of proximity between mineral exploration and other natural sciences, scholars hardly examine transfers from and to mineral exploration. This paper analyzes obstacles and mechanisms of transfer effects in and from mineral exploration and finds answers on how to institutionalize knowledge and technology transfer (KTT). The study employs a qualitative research design. The underlying database consists of 16 expert interviews, from the fields of natural science. The results show that KTT between areas as diverse as mineral exploration, healthcare, and arts are possible. A lack of interdisciplinary exchange and rigid scientific structures is the main inhibitor of KTT. Before this study, evidence for KTT from and to smaller industries is mostly anecdotal. The study is among the few, which investigates KTT concerning functional transfer opportunities.","PeriodicalId":37015,"journal":{"name":"Journal of Innovation and Entrepreneurship","volume":"19 8","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135273100","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The historical evolution of the Greek retail trade: a first overview of its organisational-functional and spatial restructuring 希腊零售贸易的历史演变:其组织功能和空间重组的第一个概述
Journal of Innovation and Entrepreneurship Pub Date : 2023-10-20 DOI: 10.1186/s13731-023-00343-7
Manolis Manioudis, Giorgos Meramveliotakis
{"title":"The historical evolution of the Greek retail trade: a first overview of its organisational-functional and spatial restructuring","authors":"Manolis Manioudis, Giorgos Meramveliotakis","doi":"10.1186/s13731-023-00343-7","DOIUrl":"https://doi.org/10.1186/s13731-023-00343-7","url":null,"abstract":"Abstract The history of retailing has become an area of growing scholarly interest over the last few decades, with publications mainly concerning the national historiography of retail and wholesaling. On the other hand, although the retail sector is considered to be one of the most historically significant sectors of the Greek economy, the economic history of the Greek retail industry remains a notoriously underdeveloped area of inquiry and, as such, is on the margins of economic and social studies in Greek historiography. In this paper, we, attempt to provide a first concise (and certainly not exhaustive) analysis of the historical development of the Greek retail sector from the nineteenth century to the present ( in circa ) day. Specifically, we aim to analyse the evolution of the Greek retail trade to assess the spatial and social impacts associated with establishing and operating “new forms” of commerce. The focus is on the sectoral and organisational restructuring of the retail trade with the changes in the standards of the spatial location, which relate to the establishment and operation of retail businesses. Students and scholars of the history of retailing would benefit from this worthwhile exercise which for the first time provides a first overview of the historical development of the Greek retail sector.","PeriodicalId":37015,"journal":{"name":"Journal of Innovation and Entrepreneurship","volume":"54 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135569890","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Personality traits and their impact on the social entrepreneurial intentions of management students: a test of big five personality approach 人格特质及其对管理专业学生社会创业意向的影响:大五人格方法的检验
Journal of Innovation and Entrepreneurship Pub Date : 2023-10-19 DOI: 10.1186/s13731-023-00342-8
Dhruba Lal Pandey, Surendra Kumar Uprety, Nischal Risal
{"title":"Personality traits and their impact on the social entrepreneurial intentions of management students: a test of big five personality approach","authors":"Dhruba Lal Pandey, Surendra Kumar Uprety, Nischal Risal","doi":"10.1186/s13731-023-00342-8","DOIUrl":"https://doi.org/10.1186/s13731-023-00342-8","url":null,"abstract":"Abstract The focus of this study is to analyze the impact of big five personality traits (proxied by agreeableness, conscientiousness, extraversion, emotional stability, and openness and social support) on social entrepreneurship intention of the students of Tribhuvan University, with the objective to examine the effect of these five personality traits and social support on social entrepreneurship intention as also the moderating effect of gender. Most of the studies focused on the impact of personality traits on social entrepreneurial intention, but ignored the situational factors proxied here by the social support. There are contradictory and contractionary findings while examining impact of big five personality traits on SEI. Most of the studies (Nga & Shamuganathan in Journal of Business Ethics, 95(2), 259–282, 2010; Yusuf & Kamil in Global Journal of Research in Social Sciences, 2(1), 65–73, 2015; Hsu & Wang in Innovations in Education and Teaching International, 56(3), 385–395, 2018; Bernardino et al. in International Journal of Gender and Entrepreneurship, 10(1), 61–82, 2018; and Seyoum et al. in Journal of Small Business and Enterprise Development, 28(3), 337–359, 2021). Similarly, studies on these issues are almost ignored in Nepalese academics and therefore the researchers attempted to assess the impact of big five personality traits on SEI which is new in the Nepalese context. The sample size was determined using Cochran’s (John Wiley & Sons Incorporated, 1977) formula. The data were collected based on five-point Likert scale questionnaire administered personally and online on 385 samples and were analyzed using SMART PLS software. Structure equation modeling was used to examine the impact of the big five personality traits and social support on social entrepreneurship intention and bootstrap multi-group analysis to check the moderating effect of gender. Cronbach Alpha and composite reliability (CR) were used to check reliability, variance inflation factor (VIF) to check multicollinearity, K-S and Shapiro–Wilk test to check the normality of the data, and Fornell and Larcker criterion and HTMT ratio to check the discriminant validity. The study found that all the proxies of big five personality traits and social support positively and significantly impact on social entrepreneurship intention, but gender does not moderate the relationship. The big five personality traits remain one of the major determinants in creating entrepreneurial intention among students. The reason why, university can adopt programs to educate big five personality traits in order to develop entrepreneurial intention among graduate level students. Similarly, social support helps generate entrepreneurial intentions. The study findings confirm the effect of social support in creating entrepreneurial intention and create the scope to use TPB theory in creating entrepreneurial intention. As well, it helps university to develop programs and courses for th","PeriodicalId":37015,"journal":{"name":"Journal of Innovation and Entrepreneurship","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135778359","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Micro, small and medium enterprises and their linkage with key actors in Ethiopia: developing entrepreneurial ecosystem mapping 埃塞俄比亚微型、小型和中型企业及其与关键行动者的联系:开发创业生态系统地图
Journal of Innovation and Entrepreneurship Pub Date : 2023-10-19 DOI: 10.1186/s13731-023-00339-3
Tadesse Wudu Abate, Henok Ezezew Sheferaw
{"title":"Micro, small and medium enterprises and their linkage with key actors in Ethiopia: developing entrepreneurial ecosystem mapping","authors":"Tadesse Wudu Abate, Henok Ezezew Sheferaw","doi":"10.1186/s13731-023-00339-3","DOIUrl":"https://doi.org/10.1186/s13731-023-00339-3","url":null,"abstract":"Abstract Since micro, small, and medium enterprises (MSMEs) are a basic source of income and employment opportunities for the least developed countries, more emphasis has recently been given to those enterprises, and a number of research studies have been conducted. Ethiopia, as one of the Least Developed countries, could also benefit from those MSMEs if the sector is supported enough. Accordingly, this research is conducted to identify the basic determinants of the performance of MSMEs in Ethiopia and to try to develop an entrepreneurial ecosystem mapping to connect those enterprises with the concerned stakeholders, which can contribute to the improvement of the performance of MSMEs. Primary data from randomly selected 400 sampled enterprises is analyzed using ordered logistic regression, and data collected from stakeholder interviews is analyzed using descriptive analysis to develop the ecosystem mapping. Accordingly, academic institutions, such as universities, financial institutions, such as banks and credit associations, non-governmental organizations, such as GIZ and Reach for Change, and government organizations are important actors in entrepreneurship in Ethiopia. Finally, the result of the ordered logit model indicates that access to finance, training, and raw materials, experience, level of education, and sectoral dummy are statistically significant factors that affect the performance of MSMEs. Based on the results, we recommend the government of Ethiopia give more emphasis to MSMEs in different forms, such as providing support in the form of financial, training, market, and raw material linkages.","PeriodicalId":37015,"journal":{"name":"Journal of Innovation and Entrepreneurship","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135778684","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A scientometric analysis of entrepreneurial and the digital economy scholarship: state of the art and an agenda for future research 创业与数字经济学术的科学计量分析:现状与未来研究议程
Journal of Innovation and Entrepreneurship Pub Date : 2023-10-13 DOI: 10.1186/s13731-023-00340-w
Natanya Meyer, Foued Ben Said, Nasser Alhamar Alkathiri, Mohammad Soliman
{"title":"A scientometric analysis of entrepreneurial and the digital economy scholarship: state of the art and an agenda for future research","authors":"Natanya Meyer, Foued Ben Said, Nasser Alhamar Alkathiri, Mohammad Soliman","doi":"10.1186/s13731-023-00340-w","DOIUrl":"https://doi.org/10.1186/s13731-023-00340-w","url":null,"abstract":"Abstract Recently, there has been a greater focus on the relationship between entrepreneurship and the digital economy in academia and practice. However, no known work systematically reviews and analyses such a connection, which highlights the need to address this gap by conducting a thorough systematic literature review employing bibliometric and scientometric analyses concerning entrepreneurship and digital economy research. In doing so, analysis of key trends as well as knowledge structure (i.e., intellectual and conceptual) has been employed to analyze, visualize, and map 275 documents gathered from Web of Science (WoS) and Scopus data sets. The number of publications in the current research field has expanded dramatically due to the substantial efforts by major contributors (e.g., researchers, institutions, nations, and academic journals) worldwide. Key research themes, trends, approaches, and outlines were also emphasized by mapping the intellectual, social, and conceptual structures of entrepreneurship and digital economy-related research. The implications, limitations, and agenda for future research were all outlined.","PeriodicalId":37015,"journal":{"name":"Journal of Innovation and Entrepreneurship","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135857351","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Digital and innovative entrepreneurship in the Indian handicraft sector after the COVID-19 pandemic: challenges and opportunities 2019冠状病毒病大流行后印度手工业部门的数字和创新创业:挑战与机遇
Journal of Innovation and Entrepreneurship Pub Date : 2023-10-12 DOI: 10.1186/s13731-023-00337-5
Uma Shankar Yadav, Ravindra Tripathi, Mano Ashish Tripathi, Indrajit Ghosal, Ashish Kumar, Mitu Mandal, Akanksha Singh
{"title":"Digital and innovative entrepreneurship in the Indian handicraft sector after the COVID-19 pandemic: challenges and opportunities","authors":"Uma Shankar Yadav, Ravindra Tripathi, Mano Ashish Tripathi, Indrajit Ghosal, Ashish Kumar, Mitu Mandal, Akanksha Singh","doi":"10.1186/s13731-023-00337-5","DOIUrl":"https://doi.org/10.1186/s13731-023-00337-5","url":null,"abstract":"Abstract This research focuses on the factors that barriers and foster (drivers) digital innovation and entrepreneurship amongst small businesses operating in the Handicraft industry after the economic downturn. From the perspective of new Indian craft entrepreneurs, digital and innovative entrepreneurship is crucial to surviving the crisis. It will eventually encourage the development of the handmade goods market and the artisanal reconfiguration as a business. In this study, the qualitative method was used. For the creation of themes, Inductive content analysis (analytical, inductive technique) was used to interview fifty online handicraft business owners who rely on their craft talents for income. After the pandemic, two types of motivation were generated for handmade entrepreneurs. The first motivation was extrinsic, which conditioned the handicraft market, restricted mobility, and upgraded household status for entrepreneurship. The second was intrinsic motivation among the craft entrepreneurs who generated individual and professional skill growth. These two factors encouraged digital craft innovations and entrepreneurial advancement of transitioning handicraft companies to digital platforms. After the interview, respondents explained several hindrances or restrictions, market interruption, and quality internet. Even after that, it resolved as the effect of the pandemic reduced and digital skill training for innovation and entrepreneurship passion increased for developing a robust programme that supports the handicraft new entrepreneurs after the economic calamities. This finding contributes to the area of investigation and contributes to entrepreneurship literature. This study will open the route for making the policy and development of solid strategic plans for the handicraft sector’s new craft entrepreneurs. With the help of innovative and digital entrepreneurs, small-scale or craft industries will boost the Indian economy and give some of the best suggestions for global economies. For developing economies, this study will also empower entrepreneurs to open new dimensions for marketing, supply chain, and exportation and will finally increase the Globalisation of handmade products.","PeriodicalId":37015,"journal":{"name":"Journal of Innovation and Entrepreneurship","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135968886","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Determinants of behavioral intention toward telemedicine services among Indonesian Gen-Z and Millenials: a PLS–SEM study on Alodokter application 印度尼西亚z世代和千禧一代远程医疗服务行为意向的决定因素:Alodokter应用的PLS-SEM研究
Journal of Innovation and Entrepreneurship Pub Date : 2023-10-10 DOI: 10.1186/s13731-023-00336-6
Eka Pramudita, Hendra Achmadi, Hansa Nurhaida
{"title":"Determinants of behavioral intention toward telemedicine services among Indonesian Gen-Z and Millenials: a PLS–SEM study on Alodokter application","authors":"Eka Pramudita, Hendra Achmadi, Hansa Nurhaida","doi":"10.1186/s13731-023-00336-6","DOIUrl":"https://doi.org/10.1186/s13731-023-00336-6","url":null,"abstract":"Abstract Telemedicine has become increasingly important in healthcare, especially with the COVID-19 pandemic. Despite, Younger generations are more fluent in using technology, previous study shows that older generations (Gen-X) are more satisfied in using telemedicine compared to younger generations. This study aims to identify the factors influencing user satisfaction and behavioral intention toward Alodokter's telemedicine service application usage among Millennials and Gen-Z in Indonesia. A quantitative cross-sectional study was conducted using a purposive sampling technique. A total of 160 Millenials and Gen-Z respondents who had used the Alodokter telehealth application within the past year were chosen in this study. The data were collected by means of an online questionnaire that was distributed through widely used social media platforms. The questionnaire consisted of 30 questions that assessed variables, such as performance expectancy, effort expectancy, social influence, price value, customer satisfaction, and behavioral intention. Data were analyzed using Partial Least Square–Structural Equation Modeling (PLS–SEM) with SmartPLS software version 3.2.9. The findings reveal that customer satisfaction positively affects behavioral intention. Performance expectancy, effort expectancy, price value, and social influence positively impact customer satisfaction. Price value was shown to have the most positive influence on behavioral intention. This study provides insights into the factors influencing user satisfaction and behavioral intention toward telemedicine service application usage among younger generations in Indonesia. The results can be used to improve telemedicine services and enhance the experience of users, particularly Millennials and Gen-Z.","PeriodicalId":37015,"journal":{"name":"Journal of Innovation and Entrepreneurship","volume":"93 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136354171","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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