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Lowering Social Desirability Bias: Doing Jokes-Based Interviews 降低社会期望偏见:做基于笑话的面试
Management Consulting Journal Pub Date : 2023-05-24 DOI: 10.2478/mcj-2023-0010
Onno Bouwmeester
{"title":"Lowering Social Desirability Bias: Doing Jokes-Based Interviews","authors":"Onno Bouwmeester","doi":"10.2478/mcj-2023-0010","DOIUrl":"https://doi.org/10.2478/mcj-2023-0010","url":null,"abstract":"Abstract Jokes-based interviews can help to reduce social desirability bias of responses on sensitive topics, such as unethical business behaviour or other norm transgressions. The jokes-based interview method is relevant for academic researchers, as well as for practitioner researchers such as consultants, or journalists. The method uses public jokes as invitation to reflect on work experiences related to the jokes, such as pressuring leadership, dirty work, or work-life conflict that tend to be normalised. Illustrated for a critical leadership cartoon, the interview method triggers junior consultants’ memories of experiences with pressuring managers, and managers’ memories of how their juniors deal with overly high leadership demands. The method creates rapport, as the business jokes not only introduce the topic, but also serve as an icebreaker. When applying the method, joke selection is key, as some jokes introduce the topic better than others. Cartoons are especially good at inviting an open conversation on norm transgressions relating to ethics, aesthetics, or social norms. Interviewees also need sufficient room to freely interpret, associate, and elaborate. Next, follow-up questioning is important, and preparing a topic list may help to do so. Some limitations to this method are that jokes can become leading, and that interviewees do not give authentic answers. Therefore, it is important to use public jokes and to keep distance as a researcher: do not make these jokes yourself. Also consider that business jokes are critical, and that jokes-based interviews initially do not invite reflection on the positive side of business life. However, in the follow up conversations this may very well happen.","PeriodicalId":367213,"journal":{"name":"Management Consulting Journal","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123747848","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Graduate Employability: An Update on Behaviours Prized by Employers 毕业生就业能力:雇主看重的行为的最新进展
Management Consulting Journal Pub Date : 2023-05-24 DOI: 10.2478/mcj-2023-0007
David Biggs
{"title":"Graduate Employability: An Update on Behaviours Prized by Employers","authors":"David Biggs","doi":"10.2478/mcj-2023-0007","DOIUrl":"https://doi.org/10.2478/mcj-2023-0007","url":null,"abstract":"Abstract There is a strong need for MSc occupational psychology courses to produce employable graduates. However, many universities and students want to know what are the skills and behaviours needed by employers? To answer this question, two job analyses were completed in a multinational management consultancy and in a boutique firm specialising in assessment and development centres (Biggs, 2010). This research highlighted eight competencies that could be developed by students making them more employable. Many students have used this competency framework, not only in our successful evening-based MSc in Occupational Psychology at Gloucestershire, but at other universities and on other degrees. As such there was a call by others to ensure that the research completed over a decade ago still had currency today and that the eight consultancy competency framework was still valid. This paper sets out an update to that original research demonstrating that the framework is still relevant today.","PeriodicalId":367213,"journal":{"name":"Management Consulting Journal","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126208709","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Business Models of Consulting Firms: What do their Leaders Need to Know? 咨询公司的商业模式:他们的领导者需要知道什么?
Management Consulting Journal Pub Date : 2023-05-24 DOI: 10.2478/mcj-2023-0014
M. Stone, B. Parnell
{"title":"Business Models of Consulting Firms: What do their Leaders Need to Know?","authors":"M. Stone, B. Parnell","doi":"10.2478/mcj-2023-0014","DOIUrl":"https://doi.org/10.2478/mcj-2023-0014","url":null,"abstract":"Abstract Management consultants have found the business model concept to be a useful consulting tool. This article explores its application to management consultancy itself, identifies some business models used by consulting firms, and explores what information leaders of management consulting firms need in order to check whether their business models are right for their markets, and working appropriately.","PeriodicalId":367213,"journal":{"name":"Management Consulting Journal","volume":"114 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122451254","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Responsible Management Consultancy: Old Wine or New Normal? 负责任的管理咨询:陈年佳酿还是新常态?
Management Consulting Journal Pub Date : 2023-05-24 DOI: 10.2478/mcj-2023-0008
Andrew Sturdy
{"title":"Responsible Management Consultancy: Old Wine or New Normal?","authors":"Andrew Sturdy","doi":"10.2478/mcj-2023-0008","DOIUrl":"https://doi.org/10.2478/mcj-2023-0008","url":null,"abstract":"Abstract I begin to explore some of the issues involved to help stimulate debate and empirical research on what might be termed (socially) ‘responsible consulting’ (see also Sturdy 2023). How novel, radical, and comprehensive are these developments and what are the enabling or limiting factors? And finally, what does such a ‘normative turn’ imply, if anything, for the dominant critiques of consultancy and the need for improved governance?","PeriodicalId":367213,"journal":{"name":"Management Consulting Journal","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122517050","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Consulting on the Cusp of Digitalization 数字化前沿的咨询
Management Consulting Journal Pub Date : 2023-01-01 DOI: 10.2478/mcj-2023-0001
M. Sayyadi, Michael J. Provitera
{"title":"Consulting on the Cusp of Digitalization","authors":"M. Sayyadi, Michael J. Provitera","doi":"10.2478/mcj-2023-0001","DOIUrl":"https://doi.org/10.2478/mcj-2023-0001","url":null,"abstract":"Abstract In the digital economy, consultants must help client’s companies develop digital transformation to increase their market value. This implementation requires the solutions we will indicate in this article. These solutions come from our interviews with 81 senior managers from eight countries. Consultants can make their consulting on digital transformation more effective with these solutions.","PeriodicalId":367213,"journal":{"name":"Management Consulting Journal","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114671250","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
ICMCI 2022 NCI Project ICMCI 2022 NCI项目
Management Consulting Journal Pub Date : 2023-01-01 DOI: 10.2478/mcj-2023-0006
S. Haslam, A. Blackman, Tamara Abdel-Jaber, Claire Z. Carey
{"title":"ICMCI 2022 NCI Project","authors":"S. Haslam, A. Blackman, Tamara Abdel-Jaber, Claire Z. Carey","doi":"10.2478/mcj-2023-0006","DOIUrl":"https://doi.org/10.2478/mcj-2023-0006","url":null,"abstract":"Abstract The International Council of Management Consulting Institutes (ICMCI) National Consulting Index (NCI) project was initiated in 2017. The project aims to identify the key conditions which help explain the relative strength of a country’s management consulting sector, and use these data to provide reasonable estimates of any country’s management consulting sector ($m) where this is not known. The paper has two parts. The first shows the numerical data using the NCI formula and data from 33 national Institutes of Management Consulting (IMC). The second summarises the national trends and dynamics of the management consulting market in these IMC countries. It is presented as a resource for practitioners and researchers seeking to better understand the management consulting industry around the world.","PeriodicalId":367213,"journal":{"name":"Management Consulting Journal","volume":"54 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124641442","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Effect of Brexit on the Management Consulting Industry for UK- and EU-based Firms 英国脱欧对英国和欧盟公司管理咨询业的影响
Management Consulting Journal Pub Date : 2023-01-01 DOI: 10.2478/mcj-2023-0004
Morgan McGovern
{"title":"The Effect of Brexit on the Management Consulting Industry for UK- and EU-based Firms","authors":"Morgan McGovern","doi":"10.2478/mcj-2023-0004","DOIUrl":"https://doi.org/10.2478/mcj-2023-0004","url":null,"abstract":"Abstract This thesis seeks to investigate how Brexit has affected the management consulting industry for United Kingdom and European Union firms. The topic is of importance to the EU/UK management consulting community since Brexit caused disruption which in turn created an opportunity to analyze how this created costs and opportunity for firms. The study examines the relationship by first summarizing the events of Brexit through an annual order to identify which years presented the most change. The hypotheses of this study states that Brexit will have a negative effect on management consulting firm’s operations. It also states that there may be a positive effect for some firms that could profit from Brexit as a business, such as opportunity for new clientele. These changes are then identified through a close examination of secondary resources including papers, articles, and scholarly resources. There is also an analysis of primary source interviews conducted through the course of 2020-2021. The findings of this research were overshadowed by COVID-19’s negative effects on the management consulting industry in the UK. However, I do find evidence of both negative and positive effects; the results of the interviews shed light on the mechanisms. Specifically, I found that some firms were able to profit from Brexit by absorbing new clientele in need of Brexit specialists, and that there was a drive towards a need for new technology, specifically in the financial services sector.","PeriodicalId":367213,"journal":{"name":"Management Consulting Journal","volume":"145 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114270829","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Transformational Consulting: Shifting from Consultant-centered Solutions to Client-centered Solutions 转型咨询:从以顾问为中心的解决方案转向以客户为中心的解决方案
Management Consulting Journal Pub Date : 2023-01-01 DOI: 10.2478/mcj-2023-0003
Justine Chinoperekweyi
{"title":"Transformational Consulting: Shifting from Consultant-centered Solutions to Client-centered Solutions","authors":"Justine Chinoperekweyi","doi":"10.2478/mcj-2023-0003","DOIUrl":"https://doi.org/10.2478/mcj-2023-0003","url":null,"abstract":"Abstract Consulting has evolved significantly over the years. This is in response to the changing operating environment and the emerging needs of organizations. To enrich client-consultant relationships, this article explores the changing philosophical positions around consulting and some of the applied techniques to make consulting an instrument of help in organizations. To enhance understanding of the varying consulting approaches, the article covers consulting approaches from Sigmund Freud, Karl Marx, Erich Fromm, and Patrick Trottier. The philosophical positions and insights from their work will support the emerging consultant in deepening transformational consulting. Through a review of the literature and reflecting on the author’s consulting practice, the article summarizes approaches to enhance transformational consulting. These approaches advance the humanistic paradigm and as such promotes the co-creation of solutions with the client system. The article positions the Use of Self and Action Research as fundamental to enriching consultants’ productive impact. In addition, the article highlights four strength-based models that enrich the design of client-centered solutions.","PeriodicalId":367213,"journal":{"name":"Management Consulting Journal","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121266996","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
What Jokes Can Tell: A Top 5 of Ethical Transgressions in Consulting 笑话能告诉我们什么:咨询业五大道德沦丧
Management Consulting Journal Pub Date : 2023-01-01 DOI: 10.2478/mcj-2023-0005
Onno Bouwmeester
{"title":"What Jokes Can Tell: A Top 5 of Ethical Transgressions in Consulting","authors":"Onno Bouwmeester","doi":"10.2478/mcj-2023-0005","DOIUrl":"https://doi.org/10.2478/mcj-2023-0005","url":null,"abstract":"Abstract In studies on consultant ethics clients are usually portrayed as their potential victims. However, in newspapers a different story can be found, when journalists report cased where clients and consultants have been partners in crime. To better map the common ethical transgressions in consulting, this study presents a top five based on interviews with consultants. In addition, the study illustrates these common transgressions with public jokes, found on the internet. The findings show how clients are not the only, and certainly not the most vulnerable stakeholder. Client interests are relatively well acknowledged in consultancies’ codes of conduct, and much more so than for example those of client staff, or junior consultants. This study contributes to consultant practice by emphasizing how consultant ethics should acknowledge more stakeholders than only clients. Likewise, it flags the issue of consultant independence, as it is consultants second most reported ethical challenge. The study contributes to the business ethics literature by demonstrating the illustrative value of business jokes in pointing at common ethical transgression, complementary to the less common and more severe cases journalists report about.","PeriodicalId":367213,"journal":{"name":"Management Consulting Journal","volume":"109 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122749997","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Diagnostic Phase of the Consultancy Cycle 咨询周期的诊断阶段
Management Consulting Journal Pub Date : 2023-01-01 DOI: 10.2478/mcj-2023-0002
Xintai Ma
{"title":"The Diagnostic Phase of the Consultancy Cycle","authors":"Xintai Ma","doi":"10.2478/mcj-2023-0002","DOIUrl":"https://doi.org/10.2478/mcj-2023-0002","url":null,"abstract":"Abstract The diagnostic phase is the essential part of the consultancy cycle, providing the client with interpretable data and systematic approaches to improve the consultation effectiveness, however, there are still areas for improvement in diagnostic frameworks, data analysis, and client-consultant communication. This paper will demonstrate that although the diagnosis is an ongoing activity and a crucial node linking the whole consultancy cycle, it still requires using a mix of context-specific empirical tools and fostering a sustainable client-consultant relationship, dedicated to exploring the root causes of the organizational issue. In order to explain this, the paper will firstly focus on the importance of the diagnosis. Secondly, it will evaluate the diagnostic methods and data collection ways. Thirdly, it will discuss how to provide effective feedback to clients and build strong client-consultant relationship in the diagnostic phase. Finally, the paper will summarize the critical study of the diagnosis.","PeriodicalId":367213,"journal":{"name":"Management Consulting Journal","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126011343","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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