Journal of Health Administration最新文献_第5页

Determining the Sources of Evidence Used in Decision Making of Staff Managers in Iran University of Medical Sciences:2019 确定伊朗医学大学管理人员决策中使用的证据来源:2019

Journal of Health Administration Pub Date : 2021-01-10 DOI: 10.29252/JHA.23.4.61

I. Asl, Ebrahim Hasanzadeh, P. Raeissi

{"title":"Determining the Sources of Evidence Used in Decision Making of Staff Managers in Iran University of Medical Sciences:2019","authors":"I. Asl, Ebrahim Hasanzadeh, P. Raeissi","doi":"10.29252/JHA.23.4.61","DOIUrl":"https://doi.org/10.29252/JHA.23.4.61","url":null,"abstract":"Corresponding Author: Ebrahim Hasanzadeh e-mail addresses: Management.iums63@gmail.com Introduction: One of the approaches that influences the decisionmaking and management of universities is evidence-based management. Evidence-based management requires managerial and organizational decisions and informed actions using the best available evidence in which the best evidence is used as norms and standards. Therefore, in line with the importance of this issue, the present study aimed to determine the sources of evidence used in decision making of staff managers in Iran University of Medical Sciences. Methods: The present descriptive-analytical study was conducted in 2019 among 71 managers of Iran University of Medical Sciences. The research tool was a standard evidence-based management questionnaire. In this study, the sampling was not carried out and all managers participated in it. Spearman test and SPSS-24 software were also used to analyze the data. Results: The findings of the study on the sources of evidence used by managers in organizational decisions and programs showed that the highest source of evidence was socio-political development program and the lowest was the use of sources of scientific research evidence. Conclusion: Any decision that is made without evidence-based management cannot be considered evidence-based and can have negative outcomes in any decision-making organization. Therefore, it is necessary that the relevant officials and policy makers provide a suitable platform by formulating specialized policies and providing the necessary infrastructure to reduce the gap between the current situation and the evidence-based management model. Received: 09/Sep/2020 Modified: 09/Dec/2020 Accepted: 20/Dec/2020 Available online: 19/Jan/2021","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"61-69"},"PeriodicalIF":0.0,"publicationDate":"2021-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44703917","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Analysis of the importance-performance of drivers of employee creativity in medical universities 医学院校员工创造力驱动因素的重要绩效分析

Journal of Health Administration Pub Date : 2021-01-10 DOI: 10.29252/JHA.23.4.30

Pezhman Pirmoon, N. Hamidi, Nabiullah Mohammadi, H. Doroudi

引用次数: 0

Journal of Health Administration Pub Date : 2021-01-10 DOI: 10.29252/JHA.23.4.40

bahareh mollaei, J. Moghri, Vahid Ghavami, S. Tabatabaee

引用次数: 1

Determining the amount and causes of insurance deficits in selected Teaching and non-Teaching hospitals affiliated to Iran University of Medical Sciences 确定伊朗医学科学大学附属教学和非教学医院保险赤字的金额和原因

Journal of Health Administration Pub Date : 2021-01-10 DOI: 10.29252/JHA.23.4.80

M. Maleki, samira bolghadr, asgar aghaeihashjin

{"title":"Determining the amount and causes of insurance deficits in selected Teaching and non-Teaching hospitals affiliated to Iran University of Medical Sciences","authors":"M. Maleki, samira bolghadr, asgar aghaeihashjin","doi":"10.29252/JHA.23.4.80","DOIUrl":"https://doi.org/10.29252/JHA.23.4.80","url":null,"abstract":"Corresponding Author: Samira Bolghadr e-mail addresses: bolghadrsamira@yahoo.com Introduction: Some of the significant and irreparable financial losses in hospitals are Insurance deficits which for various reasons are not fully reimbursed by the insurance companies. Therefore, the present study was an attempt to determine the amount and causes of insurance deficits in selected Teaching and non-Teaching hospitals affiliated to Iran University of Medical Sciences. Methods: This cross-sectional descriptive study was performed in six selected hospitals of Iran University of Medical Sciences. The research population included patients’records during the first six months of 2020 for inpatient and outpatient wards. Reports of deficits for Health Care and Social Security Insurance were collected by referring to the revenue units of the hospitals. The data collection tool was a researcher-made form. The deficit amount of each hospital was collected separately for the type of file and teaching and non-teaching hospitals. Data were analyzed by descriptive statistics using Excel software. Results: The findings showed that the most deductions applied in inpatient records are related to surgery and hospitalization fees, respectively, and in outpatient documents are related to visits, laboratory services, diagnostic and counseling services. Conclusion: According to the type and causes of deficits identified based on research findings, policy makers and planners in the field of healthcare system are advised to hold workshops for staff in the process of treating patients with insurance rules, using hospital information systems, using relevant graduates, and analyzing files before sending them to insurance companies in order to prevent insurance deficits. Received: 31/Aug/2020 Modified: 08/Dec/2020 Accepted: 19/Dec/2020 Available online: 08/Feb/2021","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"80-91"},"PeriodicalIF":0.0,"publicationDate":"2021-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43422189","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Benchmarking rate of members of the crisis and disaster management committee in Iranian public hospitals 伊朗公立医院危机和灾害管理委员会成员的基准率

Journal of Health Administration Pub Date : 2021-01-01 DOI: 10.29252/JHA.23.4.9

P. Kolivand, M. Motlagh, H. Amiri, S. Jalali, Homa Yousefi Khoshsabegheh, S. D. N. Shirvani, N. Mirkatooli, M. Javanian

引用次数: 1

The extent of deficiencies in the main forms of patients' medical records by the role of documentarians 缺陷的程度主要体现在病人病历的形式中，由记录片员发挥作用

Journal of Health Administration Pub Date : 2020-10-10 DOI: 10.29252/JHA.23.3.30

Farzad Salmanizadeh, A. Ameri, Reza Khajouei, Mahboubeh Mirmohammadi

引用次数: 1

The Relationship between Job Satisfaction and Desire to Emigrate among the Nurses of Public Hospitals in Tehran 德黑兰公立医院护士工作满意度与移民意愿的关系

Journal of Health Administration Pub Date : 2020-10-10 DOI: 10.29252/JHA.23.3.11

Mohsen Kamali, Kianoush Niromand Zandi, Mahnaz Ilkhani, N. Shakeri, C. Rohani

引用次数: 1

Gap of services quality expectation and perception based on SERVQUAL model in the selected hospital outpatient clinics affiliated with Iran University of Medical Sciences 基于SERVQUAL模型的伊朗医科大学附属医院门诊服务质量期望和感知差距

Journal of Health Administration Pub Date : 2020-10-10 DOI: 10.29252/JHA.23.3.55

A. A. Hashjin, Pouria Farrokhi, A. Aryankhesal

{"title":"Gap of services quality expectation and perception based on SERVQUAL model in the selected hospital outpatient clinics affiliated with Iran University of Medical Sciences","authors":"A. A. Hashjin, Pouria Farrokhi, A. Aryankhesal","doi":"10.29252/JHA.23.3.55","DOIUrl":"https://doi.org/10.29252/JHA.23.3.55","url":null,"abstract":"Corresponding Author: Pouria Farrokhi e-mail addresses: farokhi.p@iums.ac.ir Introduction: Nowadays, measuring the quality of services in order to effectively allocate resources and ensure a higher level of patient satisfaction is on the agenda of healthcare managers. The aim of this study was to investigate the possible gap between the perception and expectation of service quality from patients and managers’ perspective in the selected outpatient clinics affiliated with hospitals of Iran University of Medical Sciences. Methods: This descriptive-analytical cross-sectional study was conducted in 2019. The required data were collected based on a valid and reliable questionnaire (SERVQUAL). Chi-square and Mann-Whitney U tests were used to analyze the data. The data were analyzed using SPSS version 25. Results: The patients' expectation (4.76) was higher than managers’ expectation (4.58), while the patients' perception level of service quality (3.20) was lower than the managers' perception level (3.73). The gap between expectation and perception of patients in all dimensions was statistically significant; moreover, the highest gap was found in the responsiveness dimension. From the managers' viewpoint, a significant relationship was reported between the expectation and perception gap in all dimensions except the responsiveness one. Moreover, the highest mean score gap was related to the tangibility dimension (P-Value = -1.73). Conclusion: There was a negative gap between the expectations and perceptions from managers and patients’ perspectives in all the service quality dimensions. Hospital managers should attempt to reduce the gap between the expectation and perception by providing timely services and improving staff communication skills. Received: 03/Sep/2020 Modified: 16/Sep/2020 Accepted: 21/Sep/2020 Available online: 18/Nov/2020","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"55-65"},"PeriodicalIF":0.0,"publicationDate":"2020-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41905933","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

The relationship between electronic human resource management, human resource flexibility, and creating a competitive advantage in hospital services 电子人力资源管理、人力资源灵活性与创造医院服务竞争优势之间的关系

Journal of Health Administration Pub Date : 2020-10-10 DOI: 10.29252/JHA.23.3.75

Elaheh Ebrahimi, Amir Ghafourian Shagerdi, Saied Aibaghi Isfahani, Mohammad Sajjad Ghafourian Shagerdi

引用次数: 4

Interpretive structural model of the effective factors of bureaucracy phobia: A case study 官僚恐惧症影响因素的解释结构模型:一个个案研究

Journal of Health Administration Pub Date : 2020-10-10 DOI: 10.29252/JHA.23.3.85

mahnaz khatam, A. Yaghoubipoor, M. Montazeri, Abbas Shoul, Y. Ahmadi

引用次数: 0