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LACULTOUR: Journal of Language and Cultural Tourism最新文献

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Pemarkah Kesantunan Linguistik Tuturan Bahasa Jepang Staf Hotel di Bali 巴厘岛酒店员工的日本语言礼仪改变了
LACULTOUR: Journal of Language and Cultural Tourism Pub Date : 2022-05-30 DOI: 10.52352/lacultour.v1i1.737
Indah Kusumarini
{"title":"Pemarkah Kesantunan Linguistik Tuturan Bahasa Jepang Staf Hotel di Bali","authors":"Indah Kusumarini","doi":"10.52352/lacultour.v1i1.737","DOIUrl":"https://doi.org/10.52352/lacultour.v1i1.737","url":null,"abstract":"Services in the hotel industry are generally formal. The asymmetric relationship between the service buyer and the service provider has implications for the hotel's procedures in providing services to guests, such as maintaining of courtecy and polite speech. Based on the results of data analysis of conversations between Japanese guests and hotel staff in Bali, several verbal politeness markers  in hospitality services have been found, they are;\u0000modality (1) “ please”, (2) “would you please”, (3) \"if you please\", (4) “what”, (5) “is there”,(6) “do you please?”, (7) prefix o or go + guest object, like oheya (your room), (8) the greeting word \"Okyaku sama\" which means \"Mr/Madam/Miss\", (9) expressions in hotel services, such as (a) greeting, (b) offering help, (c) inviting, (d) apologizing, (e) thanking, (f) requesting, (g) giving advice, (h ) give attention. (i) excuse me, (j) wish good things to guests. All of them are performented in keigo (honorific language) so that based on the concept of politeness, these expressions are relatively safe, do not threaten the faces of guests or hotel staff.","PeriodicalId":355763,"journal":{"name":"LACULTOUR: Journal of Language and Cultural Tourism","volume":"64 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128545423","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Tindak Tutur Berbahasa Inggris Petugas Kantor Depan pada Hotel Melati di Kawasan Wisata Ubud, Bali 巴厘岛乌布旅游区茉莉花酒店前台主任的英语演讲
LACULTOUR: Journal of Language and Cultural Tourism Pub Date : 2022-05-30 DOI: 10.52352/lacultour.v1i1.738
I. K. Murdana
{"title":"Tindak Tutur Berbahasa Inggris Petugas Kantor Depan pada Hotel Melati di Kawasan Wisata Ubud, Bali","authors":"I. K. Murdana","doi":"10.52352/lacultour.v1i1.738","DOIUrl":"https://doi.org/10.52352/lacultour.v1i1.738","url":null,"abstract":"The research entitled “The Use of Speech acts types on the English Speech of the Front Office Staff at Some Small Scaled Hotel in Ubud Tourist Resort Gianyar Regency Bali” discusses one research problem which is the use of speech acts types on English speech of the Front Office staff in communicating with the hotel guests. The theory applied to analyse data is Pragmatic Theory that is speech acts types theory proposed by Searle (1969) and Wijana (2015). The research findings on the use of speech acts types on English speech of the Front Office staff at some small scaled hotel in Ubud Tourist Resort Gianyar Bali is that all those 10 speech acts proposed by Searle (1969) and Wijana (2015) which are: (1) locutionary acts, (2) ilocutionary acts, (3) perlocutionary acts, (4) assertives acts, (5) reformatives acts, (6) verdivtives acts, (7) expressives acts, (8) directives acts, (9) commisives acts, (10) fatice acts have all already been used in English speech of the informants of the Front Office staff eventhough the use are not yet as on the whole of every speech event occurred.","PeriodicalId":355763,"journal":{"name":"LACULTOUR: Journal of Language and Cultural Tourism","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121362467","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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