{"title":"Identification of Critical Success Factors for implementing Six Sigma methodology and grouping the factors based on ISO 9001:2015 QMS.","authors":"T. R. Veena, G. V. Prabhushankar","doi":"10.1504/ijssca.2020.10029704","DOIUrl":"https://doi.org/10.1504/ijssca.2020.10029704","url":null,"abstract":"In the present day scenario, many business and quality management methods are used in industries to improve quality and standardise the process. Six Sigma methodology (SSM) started by Motorola is one such methodology used by industries to reduce variability and cost, increase the profitability of the process. SSM will help to identify and reduce defects so that the process is standardised. In this paper, literature review is done to identify the critical success factors (CSFs) for the implementation of SSM. Further, the CSFs identified are categorised into various groups based on their relevance to various clauses of ISO 9001:2015 quality management system (QMS) standard. The identified CSFs are grouped in Clause 4: context of organisation; Clause 5: leadership; Clause 6: planning; Clause 7: support; Clause 8: operations; Clause 9: performance evaluation and Clause 10: improvement. The CSFs grouped as per various clauses could be used by the organisations which have implemented ISO 9001:2015 QMS to effectively implement SSM along with QMS standard.","PeriodicalId":35430,"journal":{"name":"International Journal of Six Sigma and Competitive Advantage","volume":"102 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-05-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86000559","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Applicability of quality tools and techniques in manufacturing and service organisations: a comprehensive survey","authors":"Vivek Sharma, S. Grover, Sheetal Sharma","doi":"10.1504/ijssca.2020.10029706","DOIUrl":"https://doi.org/10.1504/ijssca.2020.10029706","url":null,"abstract":"Implementation of quality tools and techniques (QT&T) has exemplified many benefits over the years in manufacturing as well as in service organisations. Previous surveys on QT&T emphasised mainly upon performance of products, processes and services of the organisations and have not addressed about implications and adaptability of QT&T categories. The purpose of this survey research is to scrutinise different categories of QT&T and to examine the level of adoption, applicability, benefits and challenges faced by various organisations in NCR region and industrial town Bhiwadi (Rajasthan) India. An exploratory questionnaire survey consisting of three parts was distributed out among 398 organisations. A total of 26.63% response rate was received out of 106 organisations. The collected data was analysed by using Statistical Package for Social Sciences (SPSS 18) software to validate multi dimensional unfolding test. Categories like problem solving tools, productivity tools and performance measurement tools retain to be most dominant for improving efficiency of organisations contributed by transformational Shepard plot.","PeriodicalId":35430,"journal":{"name":"International Journal of Six Sigma and Competitive Advantage","volume":"77 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-05-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89403723","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Quality improvement through the application of quality tools and simulation technique: a case study in a SME","authors":"K. Soundararajan, K. J. Reddy","doi":"10.1504/ijssca.2020.10029705","DOIUrl":"https://doi.org/10.1504/ijssca.2020.10029705","url":null,"abstract":"During the recent years, researchers have been pointing out that the implementation of quality tools in conjunction with simulation technique has not yet been examined in small and medium enterprises (SMEs). With an aim of filling this research gap, the case study presented in this paper was carried out by applying DMAIC phases. After conducting this case study, the occurrence of micro-porosity defect in the castings of a component called bush cam was prevented. This goal was achieved by applying four quality tools namely, brainstorming, cause and effect analysis, normality test and design of experiments and developing the CAD model of bush cam casting. The thermal behaviour of bush cam casting was simulated using this CAD model by inputting different values of the design parameters. The new casting design was implemented in practice, which decreased the defect rate from 8% to 1%.","PeriodicalId":35430,"journal":{"name":"International Journal of Six Sigma and Competitive Advantage","volume":"56 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-05-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78292899","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Process improvements using lean methodologies in a subassembly line","authors":"Roja Kondate, Shanthi Muthuswamy, M. R. Santiago","doi":"10.1504/ijssca.2020.10032021","DOIUrl":"https://doi.org/10.1504/ijssca.2020.10032021","url":null,"abstract":"","PeriodicalId":35430,"journal":{"name":"International Journal of Six Sigma and Competitive Advantage","volume":"71 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78705859","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Implementation of Six Sigma strategy for process improvement in wiper motor manufacturing industry","authors":"Mittal Mewada, Prathamesh R. Potdar, S. Rane","doi":"10.1504/ijssca.2020.10038961","DOIUrl":"https://doi.org/10.1504/ijssca.2020.10038961","url":null,"abstract":"","PeriodicalId":35430,"journal":{"name":"International Journal of Six Sigma and Competitive Advantage","volume":"185 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79576126","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Rajender Kumar, Sumit Sharma, V. Kaushik, P. Singh, Rahul Sindhwani
{"title":"An optimised framework for implementation of hybrid lean and agile manufacturing systems in rolling industry for India","authors":"Rajender Kumar, Sumit Sharma, V. Kaushik, P. Singh, Rahul Sindhwani","doi":"10.1504/IJSSCA.2020.10035062","DOIUrl":"https://doi.org/10.1504/IJSSCA.2020.10035062","url":null,"abstract":"","PeriodicalId":35430,"journal":{"name":"International Journal of Six Sigma and Competitive Advantage","volume":"17 1","pages":"1"},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87515507","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jazmin V. Landa, Angie R. Suárez, Pablo F. Mendoza, J. Álvarez
{"title":"Reduction of delivery times in a Peruvian meta-mechanical company","authors":"Jazmin V. Landa, Angie R. Suárez, Pablo F. Mendoza, J. Álvarez","doi":"10.1504/ijssca.2020.10032563","DOIUrl":"https://doi.org/10.1504/ijssca.2020.10032563","url":null,"abstract":"","PeriodicalId":35430,"journal":{"name":"International Journal of Six Sigma and Competitive Advantage","volume":"77 1","pages":"266"},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83903168","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Application of Six Sigma to improve quality in small scale Indian foundry industry","authors":"M. Solanki, P. Bhatt, Umangi Pathak","doi":"10.1504/ijssca.2020.10033565","DOIUrl":"https://doi.org/10.1504/ijssca.2020.10033565","url":null,"abstract":"","PeriodicalId":35430,"journal":{"name":"International Journal of Six Sigma and Competitive Advantage","volume":"62 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84725827","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Investigation of critical success factors associated with Lean Six Sigma implementation in MSMEs using best worst method","authors":"Mahipal Singh, R. Rathi","doi":"10.1504/ijssca.2020.10031732","DOIUrl":"https://doi.org/10.1504/ijssca.2020.10031732","url":null,"abstract":"","PeriodicalId":35430,"journal":{"name":"International Journal of Six Sigma and Competitive Advantage","volume":"90 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80328488","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Unearthing the determinants of total quality management on employees satisfaction of Delhi Metro Rail Corporation","authors":"Yogendra Pal Bharadwaj, A. Khan","doi":"10.1504/IJSSCA.2020.10037734","DOIUrl":"https://doi.org/10.1504/IJSSCA.2020.10037734","url":null,"abstract":"","PeriodicalId":35430,"journal":{"name":"International Journal of Six Sigma and Competitive Advantage","volume":"16 1","pages":"1"},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82685168","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}