Journal of Administrative and Business Studies最新文献

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A path analysis of customer loyalty of homegrown coffee shops in Davao region 达沃地区本土咖啡店顾客忠诚度的路径分析
Journal of Administrative and Business Studies Pub Date : 2018-08-02 DOI: 10.20474/jabs-4.4.1
Kymwell R. Hinlayagan
{"title":"A path analysis of customer loyalty of homegrown coffee shops in Davao region","authors":"Kymwell R. Hinlayagan","doi":"10.20474/jabs-4.4.1","DOIUrl":"https://doi.org/10.20474/jabs-4.4.1","url":null,"abstract":"Received: 8 June 2018 Accepted: 11 July 2018 Published: 2 August 2018 Themain purpose of the study is to determine the factors that lead to customer loyalty of homegrown coffee shops. This studywas also conducted to investigate the relationship ofmarketingmix, customer expectation, customer experience, customer satisfaction and customer loyalty among homegrown coffee shops. Quantitative study utilized descriptive correlational and causal comparative approach as the research design was utilized in this study. The study employed path analysis to allow the testing of hypothesis based on a proposed causal model. The data were obtained from the 580 homegrown coffee shop customers in Davao Region, Philippines. Sets of questionnaires were used as instruments. Pearson product moment correlation was used to determine the interrelationships between the marketing mix, customer expectation, customer experience, and customer satisfaction to customer loyalty. Multiple linear regression was performed to determine the signi􀅭icant predictor of customer loyalty. Path analysis was utilized in order to analyze the path relationships among the variables. The 􀅭indings of the study revealed that the level of marketing mix, the level of customer expectation, the level of customer experience, the level of customer satisfaction, and the level of customer loyalty as perceived by the customers of homegrown coffee shopswere all ratedhigh. Thismeans that there is a high customer satisfaction and customer loyalty in homegrown coffee shops inDavaoRegion. Moreover,marketingmix, customer expectation, customer experience, and customer satisfaction were highly correlated to customer loyalty. This indicates that the effect to marketing mix, customer expectation, customer experience and customer satisfaction would have a direct effect to customer loyalty. Meanwhile, all exogenous variables have signi􀅭icant direct in􀅭luence to customer loyalty. Furthermore, the 􀅭inal model passed all the goodness of 􀅭it indices criteria CMIN/DF, p-value, TLI, CFI, GFI, RMSEA, PCLOSE.","PeriodicalId":348949,"journal":{"name":"Journal of Administrative and Business Studies","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130402782","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Impact of autocratic and democratic leadership styles on employees’ performance and motivation 专制和民主领导风格对员工绩效和动机的影响
Journal of Administrative and Business Studies Pub Date : 1900-01-01 DOI: 10.20474/jabs-8.3.2
Ammar Mata ul Hassnain
{"title":"Impact of autocratic and democratic leadership styles on employees’ performance and motivation","authors":"Ammar Mata ul Hassnain","doi":"10.20474/jabs-8.3.2","DOIUrl":"https://doi.org/10.20474/jabs-8.3.2","url":null,"abstract":"","PeriodicalId":348949,"journal":{"name":"Journal of Administrative and Business Studies","volume":"292 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123229549","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Effects of pre and post-merger and acquisition on the financial performance of an organization 并购前后对组织财务绩效的影响
Journal of Administrative and Business Studies Pub Date : 1900-01-01 DOI: 10.20474/jabs-7.4.3
Bachar Kahil
{"title":"Effects of pre and post-merger and acquisition on the financial performance of an organization","authors":"Bachar Kahil","doi":"10.20474/jabs-7.4.3","DOIUrl":"https://doi.org/10.20474/jabs-7.4.3","url":null,"abstract":"","PeriodicalId":348949,"journal":{"name":"Journal of Administrative and Business Studies","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122232242","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
What’s up with Whatsapp? A review of its role in students groups Whatsapp是怎么回事?回顾其在学生群体中的作用
Journal of Administrative and Business Studies Pub Date : 1900-01-01 DOI: 10.20474/jabs-7.4.1
Iftikhar Alam Khan, Akilah Antoinnette G. Lapure, Arshiya Subhani
{"title":"What’s up with Whatsapp? A review of its role in students groups","authors":"Iftikhar Alam Khan, Akilah Antoinnette G. Lapure, Arshiya Subhani","doi":"10.20474/jabs-7.4.1","DOIUrl":"https://doi.org/10.20474/jabs-7.4.1","url":null,"abstract":"","PeriodicalId":348949,"journal":{"name":"Journal of Administrative and Business Studies","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132072388","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Momentum effects and Pakistan stocks exchange 动量效应和巴基斯坦股票交易所
Journal of Administrative and Business Studies Pub Date : 1900-01-01 DOI: 10.20474/jabs-8.1.4
Asma Zeeshan
{"title":"Momentum effects and Pakistan stocks exchange","authors":"Asma Zeeshan","doi":"10.20474/jabs-8.1.4","DOIUrl":"https://doi.org/10.20474/jabs-8.1.4","url":null,"abstract":"","PeriodicalId":348949,"journal":{"name":"Journal of Administrative and Business Studies","volume":"122 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116770707","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Women in online gaming: The female experience within the gaming community 在线游戏中的女性:游戏社区中的女性体验
Journal of Administrative and Business Studies Pub Date : 1900-01-01 DOI: 10.20474/jabs-8.1.2
Iftikhar Alam Khan, Alexandra J. Reyes, Arshiya Subhani
{"title":"Women in online gaming: The female experience within the gaming community","authors":"Iftikhar Alam Khan, Alexandra J. Reyes, Arshiya Subhani","doi":"10.20474/jabs-8.1.2","DOIUrl":"https://doi.org/10.20474/jabs-8.1.2","url":null,"abstract":"","PeriodicalId":348949,"journal":{"name":"Journal of Administrative and Business Studies","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115728134","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The effect of different variables on the value of statistical life across developing countries 不同变量对发展中国家统计寿命值的影响
Journal of Administrative and Business Studies Pub Date : 1900-01-01 DOI: 10.20474/jabs-7.2.2
M. Mohammadi, T. Fujimi, Ryuji Kakimoto
{"title":"The effect of different variables on the value of statistical life across developing countries","authors":"M. Mohammadi, T. Fujimi, Ryuji Kakimoto","doi":"10.20474/jabs-7.2.2","DOIUrl":"https://doi.org/10.20474/jabs-7.2.2","url":null,"abstract":"","PeriodicalId":348949,"journal":{"name":"Journal of Administrative and Business Studies","volume":"130 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116055621","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Application of social media from the hotel's point of view: How to retain customers 从酒店的角度看社会媒体的应用:如何留住顾客
Journal of Administrative and Business Studies Pub Date : 1900-01-01 DOI: 10.20474/jabs-8.2.2
Romina Cheraghalizadeh, Jaroslava Dědková, Julie Holendová
{"title":"Application of social media from the hotel's point of view: How to retain customers","authors":"Romina Cheraghalizadeh, Jaroslava Dědková, Julie Holendová","doi":"10.20474/jabs-8.2.2","DOIUrl":"https://doi.org/10.20474/jabs-8.2.2","url":null,"abstract":"","PeriodicalId":348949,"journal":{"name":"Journal of Administrative and Business Studies","volume":"2013 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127336305","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Double-loop strategies of Uber, Lyft, and Didi during COVID-19 Uber、Lyft和滴滴在新冠疫情期间的双环战略
Journal of Administrative and Business Studies Pub Date : 1900-01-01 DOI: 10.20474/jabs-8.1.5
Hui-Ru Chi, Hsuan Ho, Pei-Kuan Lin
{"title":"Double-loop strategies of Uber, Lyft, and Didi during COVID-19","authors":"Hui-Ru Chi, Hsuan Ho, Pei-Kuan Lin","doi":"10.20474/jabs-8.1.5","DOIUrl":"https://doi.org/10.20474/jabs-8.1.5","url":null,"abstract":"","PeriodicalId":348949,"journal":{"name":"Journal of Administrative and Business Studies","volume":"84 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124625412","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Impact of tax avoidance and resource & development outlay on 􀅮inancial performance of the 􀅮irms from non- 􀅮inancial sector of Pakistan 巴基斯坦非􀅮inancial部门的避税和资源开发支出对􀅮irms绩效的影响
Journal of Administrative and Business Studies Pub Date : 1900-01-01 DOI: 10.20474/jabs-8.1.3
Rosa Fitriana
{"title":"Impact of tax avoidance and resource & development outlay on 􀅮inancial performance of the 􀅮irms from non- 􀅮inancial sector of Pakistan","authors":"Rosa Fitriana","doi":"10.20474/jabs-8.1.3","DOIUrl":"https://doi.org/10.20474/jabs-8.1.3","url":null,"abstract":"","PeriodicalId":348949,"journal":{"name":"Journal of Administrative and Business Studies","volume":"125 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114746843","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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