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Critical success factors for new dishes in gastronomic offer of Belgrade restaurants 贝尔格莱德餐馆提供的新菜式的关键成功因素
Menadzment u hotelijerstvu i turizmu Pub Date : 1900-01-01 DOI: 10.5937/menhottur2102051b
A. Božić, Srđan Milošević
{"title":"Critical success factors for new dishes in gastronomic offer of Belgrade restaurants","authors":"A. Božić, Srđan Milošević","doi":"10.5937/menhottur2102051b","DOIUrl":"https://doi.org/10.5937/menhottur2102051b","url":null,"abstract":"The subject of the research of this paper is the success of new dishes in the gastronomic offer of Belgrade restaurants, presented through critical success factors (CSFs) that can influence it. The aim was to analyze CSFs of new dishes in mentioned restaurants. The initial assumption was that the success of new dishes depends on various factors, which resulted in developing a general research question: What factors are important for the success of new dishes in the gastronomic offer of a restaurant? To achieve a high level standards in the restaurant industry and boost competitiveness, businesses have to keep up with modern trends and introduce innovative business approaches. The questionnaire consisted of three sections: managers\" profile, the restaurant profile and CSFs. The managers of Belgrade restaurants (N=64) were asked to rank ten different CSFs using the Likert scale. According to their opinions, seven CSFs were found to be very important for the success of new dishes.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115588597","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
The impact of fear of COVID-19 infection on consumers' intention to visit restaurants 对新冠病毒感染的恐惧对消费者就餐意愿的影响
Menadzment u hotelijerstvu i turizmu Pub Date : 1900-01-01 DOI: 10.5937/menhottur2201067g
T. Gajić, Mirjana Penić, Dragan Vukolić
{"title":"The impact of fear of COVID-19 infection on consumers' intention to visit restaurants","authors":"T. Gajić, Mirjana Penić, Dragan Vukolić","doi":"10.5937/menhottur2201067g","DOIUrl":"https://doi.org/10.5937/menhottur2201067g","url":null,"abstract":"The problem of excessive tourism has overnight become an ideology and a part of the past. With the appearance of the COVID-19 pandemic, the flow of tourist movements was abruptly interrupted, and thus the visits to restaurants. The aim of the research was to determine whether the fear of the users of the pandemic infection affects the intention to visit restaurants. The total number of respondents was 508, in 27 restaurants in the Republic of Serbia. The authors used exploratory factor analysis (EFA) and multiple regression analysis with mediation for data processing. The research concluded that the perceived fears of the respondents may influence the decision to visit restaurants. The importance of research is reflected in the application of results in theory and practice, in order to facilitate business during the pandemic.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"355 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116319464","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Digital security of the hotel brand 数字安全的酒店品牌
Menadzment u hotelijerstvu i turizmu Pub Date : 1900-01-01 DOI: 10.5937/menhottur2301145b
Lyudmyla Bovsh, M. Bosovska, A. Okhrimenko, A. Rasulova
{"title":"Digital security of the hotel brand","authors":"Lyudmyla Bovsh, M. Bosovska, A. Okhrimenko, A. Rasulova","doi":"10.5937/menhottur2301145b","DOIUrl":"https://doi.org/10.5937/menhottur2301145b","url":null,"abstract":"This article is devoted to the study of the brand digital security and its impact on the business processes of hotel businesses. The emphasis is on the fact that digital communications as key drivers of the sales system create increased risks to the security of the hotel business. The cost markers of hotel brands, operating in the market of hotel services of Ukraine in the dynamics of the pre-quarantine and post-quarantine periods are estimated. The structure of the capital's hotel services market by categories and price segments has been studied. There are described the factors related to the formation of the system of protection quality of content and information at different levels of formal and informal communications, necessary for providing digital security of the hotel brand. There are offered possible ways to increase the level of digital security based on the implementation of cyber resilience tactics in hotels, based on brand carriers and risk categories, as well as monitoring and control of informal communication channels.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116946095","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Dimensioning the extended capacity of Zlatar Ski Center using linear programming method 用线性规划方法对兹拉塔尔滑雪中心的扩展容量进行了量纲化
Menadzment u hotelijerstvu i turizmu Pub Date : 1900-01-01 DOI: 10.5937/menhottur2102095m
Bogdan R. Markovic, M. Marković, D. Velimirović
{"title":"Dimensioning the extended capacity of Zlatar Ski Center using linear programming method","authors":"Bogdan R. Markovic, M. Marković, D. Velimirović","doi":"10.5937/menhottur2102095m","DOIUrl":"https://doi.org/10.5937/menhottur2102095m","url":null,"abstract":"Zlatar Ski Center has an extremely high potential as a ski resort that could be among the most visited ones in Serbia. What characterizes this center is the proximity of Kokin Brod Lake, the Tara River and the like. Therefore, Zlatar should be considered both as a ski center and in terms of other diversities. The aim of this paper is to analyze the possibility of expanding the capacity of ski resorts by increasing the possible flow of skiers on new ski lifts and ski slopes. The methods used in this paper belong to operational research, specifically, the geometric interpretation of linear programming. It is also shown how to optimize the extended capacities. If the capacities of ski slopes are to be increased, it would initiate greater investment in accommodation capacities in the area of the municipality of Nova Varoš, which would affect its improvement in terms of tourism.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115171973","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Digital skills in tourism and hospitality as a precondition for the sector resilient growth: The case of Serbia 旅游业和酒店业的数字技能是该部门弹性增长的先决条件:以塞尔维亚为例
Menadzment u hotelijerstvu i turizmu Pub Date : 1900-01-01 DOI: 10.5937/menhottur2301025l
M. Lazić, Aleksandra Bradić-Martinović, Jelena Banović
{"title":"Digital skills in tourism and hospitality as a precondition for the sector resilient growth: The case of Serbia","authors":"M. Lazić, Aleksandra Bradić-Martinović, Jelena Banović","doi":"10.5937/menhottur2301025l","DOIUrl":"https://doi.org/10.5937/menhottur2301025l","url":null,"abstract":"Advanced digital solutions, modern technologies and artificial intelligence have fundamentally transformed the pace of change and existing business models in the tourism and hospitality (T&H) sector. Implementing advanced digital solutions through new and improved tourism products and services can transform the customer experience while increasing the sector's productivity and resilience. However, in order to adequately leverage advanced digital technologies, the T&H sector's workforce must have a sufficient level of digital skills, competencies, and capabilities. Accordingly, this paper aims to assess the digital skills of the T&H sector employees in Serbia and identify the key factors that influence their level. The findings suggest that the digital skills of employees in the T&H sector in Serbia should be improved through formal and informal education in order for the sector to reposition itself in a more resilient and sustainable manner and in line with the 2030 Agenda.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124206393","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
A multiple-criteria approach for the evaluation of comparative indicators of sustainable tourism 评价可持续旅游比较指标的多标准方法
Menadzment u hotelijerstvu i turizmu Pub Date : 1900-01-01 DOI: 10.5937/menhottur2301113j
Marija Janošik, G. Popović, Svetlana Vukotić
{"title":"A multiple-criteria approach for the evaluation of comparative indicators of sustainable tourism","authors":"Marija Janošik, G. Popović, Svetlana Vukotić","doi":"10.5937/menhottur2301113j","DOIUrl":"https://doi.org/10.5937/menhottur2301113j","url":null,"abstract":"In this paper, a multiple-criteria approach has been applied to evaluate and rank types of development indicators of sustainable tourism. Groups of indicators whose comparison was presented through evaluation and prioritization are economy, the satisfaction of tourists, social and cultural elements, as well as environmental ones. The types of indicators discussed in the paper are designed to provide guidelines for measuring the degree of compliance. Using Pivot Pairwise Relatives Criteria Importance Assessment (PIPRECIA) method we have defined the evaluation of the mentioned indicators and their importance. The primary goal of the paper is to demonstrate the practical sides of the Multiple-Criteria Decision-Making (MCDM) methods in this sort of analysis while highlighting the most crucial sustainable tourism indicators.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134276894","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A new paradigm for meetings and events studies 会议与事件研究的新范式
Menadzment u hotelijerstvu i turizmu Pub Date : 1900-01-01 DOI: 10.5937/menhottur2201107w
S. Wroblewski, Nurzhan Ussenbayev
{"title":"A new paradigm for meetings and events studies","authors":"S. Wroblewski, Nurzhan Ussenbayev","doi":"10.5937/menhottur2201107w","DOIUrl":"https://doi.org/10.5937/menhottur2201107w","url":null,"abstract":"The aim of the article is to propose a new way of perceiving and researching meetings and events, which in turn will contribute to our understanding of how to stimulate the development of this sector more effectively. Thus far, researchers have tended to emphasize the economic importance of meetings. The article presents an innovative research approach concerning one specific type of meetings, namely \"congresses\". This new paradigm focuses on the institutional role of congresses. The analysis has identified the functions that congresses perform in relation to market stakeholders and the relationships between them that create cooperation. Convention Bureaus and Congress Ambassadors were identified as new institutions that have added to the development of the entire congress market. As the most important for the development of Meeting Industry, the article indicates the synergy between the stakeholders of the sector and the activation of the demand side by strengthening the role of associations.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"39 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114099764","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Agritourism in Montenegro: Empirical research in the function of strategic development 黑山农业旅游:战略发展功能的实证研究
Menadzment u hotelijerstvu i turizmu Pub Date : 1900-01-01 DOI: 10.5937/menhottur2201009m
M. Melović
{"title":"Agritourism in Montenegro: Empirical research in the function of strategic development","authors":"M. Melović","doi":"10.5937/menhottur2201009m","DOIUrl":"https://doi.org/10.5937/menhottur2201009m","url":null,"abstract":"The aim of this paper is to consider the strategic opportunities and importance of agritourism development in Montenegro, identifying key factors that may help agritourism to position itself as an integral part of both rural and overall tourism offer of Montenegro. The paper contains empirical research, which was conducted using a questionnaire on a stratified random sample, and the data were analyzed using statistical methods - factor analysis and descriptive statistics. The author came to the conclusion that in the development of agritourism, Montenegro has not yet taken the competitive position it should have, considering its huge potential for development of this form of tourism. Based on the obtained results, the factors that have a significant impact on the development of agritourism were identified, and a set of recommendations for current and potential holders of agritourism offer was created, in order to improve their tourism and marketing strategy.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"56 2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128169469","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
The tourism sector as a determinant of reducing the balance of payments deficit in the Republic of Serbia 旅游部门是减少塞尔维亚共和国国际收支赤字的一个决定因素
Menadzment u hotelijerstvu i turizmu Pub Date : 1900-01-01 DOI: 10.5937/menhottur2202137j
Nenad Janković, Božidar Čakajac, Stevan Luković, Mirela Mitrašević
{"title":"The tourism sector as a determinant of reducing the balance of payments deficit in the Republic of Serbia","authors":"Nenad Janković, Božidar Čakajac, Stevan Luković, Mirela Mitrašević","doi":"10.5937/menhottur2202137j","DOIUrl":"https://doi.org/10.5937/menhottur2202137j","url":null,"abstract":"The importance of the tourism sector for the successful functioning of the national economy differs considerably from one country to another. Economic research has mainly dealt with the impact of tourism on economic growth, development and employment. The subject of this paper is an examination of the tourism sector as a possible factor in reducing the balance of payments deficit in the Republic of Serbia. The goal of the research is to find out to what extent the tourism sector can contribute to the correction of the disequilibrium in balance of payments of the Republic of Serbia. Secondary data analysis, comparative methods and correlation analysis were used in the research. The results of the research indicate that the decline in imports of tourist services, due to the change of direction of domestic tourist demand, can have a positive effect on the reduction of the current account deficit and, consequently, the balance of payments deficit in the Republic of Serbia.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"68 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130292330","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Social media and corporate image as determinants of global and local brands purchase: Moderating effects of consumer openness to foreign cultures 社交媒体和企业形象作为全球和本土品牌购买的决定因素:消费者对外国文化开放的调节作用
Menadzment u hotelijerstvu i turizmu Pub Date : 1900-01-01 DOI: 10.5937/menhottur2301079f
Jovan Filipović, Srđan Šapić, Jasmina Dlačić
{"title":"Social media and corporate image as determinants of global and local brands purchase: Moderating effects of consumer openness to foreign cultures","authors":"Jovan Filipović, Srđan Šapić, Jasmina Dlačić","doi":"10.5937/menhottur2301079f","DOIUrl":"https://doi.org/10.5937/menhottur2301079f","url":null,"abstract":"The main goal of this paper is to analyze the impact of social media marketing activities (SMMA) and corporate image as antecedents of global and local brands purchase. Furthermore, the goal of this research is to determine whether consumer openness to foreign cultures has moderating influence on selected relationships in the research model. The sample of 372 respondents was collected. Hypotheses were tested using structural equation modeling. For both local and global brands, SMMA and corporate image have a positive impact on consumer attitudes. Additionally, consumer attitudes influence positively consumer intentions concerning the purchase of both types of brands, and intentions have the same influence on the actual purchase of analyzed brands. Consumer openness to foreign cultures has moderating influence on relationships between the corporate image and consumer attitudes, regarding both global and local brands.","PeriodicalId":346830,"journal":{"name":"Menadzment u hotelijerstvu i turizmu","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128705326","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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