Vilakshan XIMB Journal of Management最新文献

{"title":"Financial inclusion in north-eastern region: an investigation in the state of Assam","authors":"Sudarshan Maity, T. N. Sahu","doi":"10.1108/xjm-09-2020-0118","DOIUrl":"https://doi.org/10.1108/xjm-09-2020-0118","url":null,"abstract":"\u0000Purpose\u0000Access to finance, especially by the poor and marginalized section of the population, is a prerequisite for creating employment opportunities, economic growth, poverty reduction and social cohesion. Access to finance makes transactions quicker, cheaper and safer. Most people around the world having an account in a formal financial institution serve as an entry point into formal financial sector. This study aims to analyze the status of financial inclusion in Assam with respect to demographic penetration, geographic penetration and usage ratio, i.e. credit–deposit ratio.\u0000\u0000\u0000Design/methodology/approach\u0000The study covers a period of 12 years from 2007–08 to 2018–19. Both the parametric and non-parametric statistical tools have been used to analyze the various dimensions of financial inclusion.\u0000\u0000\u0000Findings\u0000The study clearly indicates that there is a significant difference between Assam and aggregate India in financial inclusion and the status of Assam is somewhat lower as compared to the aggregate financial inclusion status of India. To achieve a satisfactory level of financial inclusion, it is not enough to open a bank account for the excluded people, but banks must look at flexibility and timeliness in services to offer a complete package to this segment of the population.\u0000\u0000\u0000Originality/value\u0000The study is a significant attempt to meet the shortcomings and improve banking coverage for achieving financial inclusion.\u0000","PeriodicalId":34603,"journal":{"name":"Vilakshan XIMB Journal of Management","volume":"69 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74014389","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Analyzing the cause of human electrical accidents using Swiss Cheese model","authors":"Beena Puthillath, Bhasi Marath, Babu Chembakthuparambil Ayappan","doi":"10.1108/xjm-01-2021-0004","DOIUrl":"https://doi.org/10.1108/xjm-01-2021-0004","url":null,"abstract":"\u0000Purpose\u0000This study aims to explore the factors influencing electrical accidents. Here, the authors aim to understand and model the causes of electrical accidents at multiple levels.\u0000\u0000\u0000Design/methodology/approach\u0000In the study, the authors have tried to put causes of accidents in the electricity distribution segment, in the framework of the Swiss Cheese model. Delphi kind of expert survey was conducted to find the Cheese Slice (level) and the causes (holes) for electrical accidents. Inputs from a hundred experts having more than five years of experience in electrical utility companies have been used to find Cheese Slice and holes, to explain the occurrence of an electrical accident.\u0000\u0000\u0000Findings\u0000Effective training for safe work practices, safe knowledge and closer supervision would go a long way to plug the holes in the Cheese Slice in human factors. The difference in perception of managers, supervisors and workers on the importance of various causes of electrical accidents are also presented and discussed.\u0000\u0000\u0000Research limitations/implications\u0000This research is based on expert opinion and survey where respondent perception is reported. Actual accident data has not been used here.\u0000\u0000\u0000Practical implications\u0000The holes or causes of accidents at different levels (Cheese Slice) have been identified for plugging or removal for better safety.\u0000\u0000\u0000Social implications\u0000Electrical energy is widely used, and therefore, electrical safety is a social concern and also improving it is a social need.\u0000\u0000\u0000Originality/value\u0000The study contributes to electrical safety issues in the electrical utility sector.\u0000","PeriodicalId":34603,"journal":{"name":"Vilakshan XIMB Journal of Management","volume":"40 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76314481","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Transformational leadership style: a boost or hindrance to team performance in IT sector","authors":"Deepak Jaroliya, Rajni Gyanchandani","doi":"10.1108/xjm-10-2020-0167","DOIUrl":"https://doi.org/10.1108/xjm-10-2020-0167","url":null,"abstract":"\u0000Purpose\u0000A leader plays an important role in the growth of an organization. The leader is a person who influences the standards, structure, culture and behaviour of the individuals employed in the organization. A leader also has effects on the result and productivity of teams. The purpose of this paper is to analyze the effect of transformational leadership style on team performance. This paper will also analyze the existence of a relationship between transformational leadership style and team performance.\u0000\u0000\u0000Design/methodology/approach\u0000For this study, the researcher collected the data from 354 individuals employed in IT organizations in Pune. The team members answered questions asked about the transformational leadership style, and the team leaders answered questions related to team performance. The data has been analyzed using the latest available version of Statistical Product and Service Solutions.\u0000\u0000\u0000Findings\u0000The results of this examination suggest that there is strong and positive relationship between the transformational leadership style and team performance. Further, it was also found that transformational leader helps in a great way in improving team performance which in turn increases the organization’s productivity.\u0000\u0000\u0000Research limitations/implications\u0000Few limitations of this research work are that the data collected for this research work is non-cognitive in nature and simultaneously respondents may incline to evaluate the positive facets of opinion poll more propitiously than negative facets. Secondly, the data have been collected only from companies located in Pune.\u0000\u0000\u0000Practical implications\u0000This research study provides empirical data that will be helpful for human resources department of an organization, as it can help them in the development of policies and practices. It will also provide help leaders to support employees who are seeking effective ways to support struggling employees in context to their team performance.\u0000\u0000\u0000Originality/value\u0000The present study can be differentiated from past studies, as it thinks over an ensemble of transformational leadership style as an essential antecedent of team performance and also enhances the knowledge of the researchers and practitioners about the leadership style that upshot to the team performance. This will also help the managers, researchers, organizational development specialist and employees who are seeking effective ways to support struggling employees in context to their team performance.\u0000","PeriodicalId":34603,"journal":{"name":"Vilakshan XIMB Journal of Management","volume":"15 3 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83713667","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Change in the uses pattern of digital banking services by Indian rural MSMEs during demonetization and Covid-19 pandemic-related restrictions","authors":"Shafique Ahmed, S. Sur","doi":"10.1108/xjm-09-2020-0138","DOIUrl":"https://doi.org/10.1108/xjm-09-2020-0138","url":null,"abstract":"\u0000Purpose\u0000In the ever fast-changing modern world, through the use of digital banking services (DBS), the old concept of banking in a traditional way has been completely changed. It was made possible through the use of modern artificial intelligence embedded technologies. It was done to meet the ever-growing demands of customers through more user-friendly and time-saving uses of technologies. This paper aims to uncover and analyse the factors affecting the adoption of digital banking services by rural micro small and medium enterprises (MSMEs). MSME is one of the most active sectors in India. It plays an important role in the economic development of the country through exports and domestic supplies and by creating employment opportunities.\u0000\u0000\u0000Design/methodology/approach\u0000The study was conducted using a questionnaire survey. In total, 148 rural MSME owners were considered for the analysis in this study. Rural MSMEs in India are way behind in using digital banking services than their urban counterparts. The present study uses IBM SPSS and AMOS to shed light on the prevalent factors that influence the attitude to use digital banking services.\u0000\u0000\u0000Findings\u0000It is found out that convenience (which includes perceived usefulness and perceived ease of use), perceived self-efficacy, demonetization, performance expectancy and pandemic effect have a significant effect on the attitude to adopt DBS. The findings of the study will provide deeper insights for the banks as well as different government agencies to revamp their strategies in changing the financial landscape of the country through a “cashless economy”.\u0000\u0000\u0000Practical implications\u0000Demonetization, a boom in eCommerce in India, pandemic-related lockdowns or restrictions and the government’s push for the digital economy will aid the use of DBS at a faster pace. The outcome of the study will help both the government and the financial institutions to chalk out strategies to cater to the rural MSMEs in embracing DBS.\u0000\u0000\u0000Originality/value\u0000The use of digital services for banking in India is in a nascent stage, but the rate of adoption is increasing at a cyclonic speed. Affordable electronic devices, cheap internet and different medium of using DBS are fuelling the rapid increase; yet, limited research focuses on the differences in the rate of acceptance of digital banking services concerning rural MSMEs.\u0000","PeriodicalId":34603,"journal":{"name":"Vilakshan XIMB Journal of Management","volume":"16 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-08-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84346823","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Family-friendly policies, supervisor support and job satisfaction: mediating effect of work-family conflict","authors":"Varsha Yadav, H. Sharma","doi":"10.1108/xjm-02-2021-0050","DOIUrl":"https://doi.org/10.1108/xjm-02-2021-0050","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is to investigate the effect of perceived support from family-friendly policies and supervisors on job satisfaction of employees by incorporating work-family conflict as a mediator.\u0000\u0000\u0000Design/methodology/approach\u0000Primary data were collected from 369 employees working in different organizations from the service sector in India. Smart PLS software was used to perform partial least square structural equational modeling.\u0000\u0000\u0000Findings\u0000The result confirms that both family-friendly policies and supervisor support negatively influences the work-family conflict. Also, work-family conflict partially mediates between family-friendly policies and job satisfaction as well as between supervisor support and job satisfaction. Also, supervisor support directly influences the job satisfaction of the employees.\u0000\u0000\u0000Research limitations/implications\u0000Management needs to know the relevance of work-life policies and supervisor support to increase job satisfaction and reduce employees’ work-family conflict. Results will be useful for implementing family-friendly policies and designing training courses for the supervisors. This will make the workplace more family-friendly.\u0000\u0000\u0000Originality/value\u0000This study creates value for the employees in meeting their family obligations by reducing their work-family conflict. Organizations are benefited by attracting positive outcomes like satisfied employees, which will, in turn, lead to a more productive and happier workforce. Studies examining the influence of these policies and supervisory support on job satisfaction with work-family conflict as the mediating variable are difficult to find in the Indian context.\u0000","PeriodicalId":34603,"journal":{"name":"Vilakshan XIMB Journal of Management","volume":"48 3 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91114309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Application of Brown–Gibson model in workers’ productivity; an impact study of weighted parameters using experimental research design","authors":"Ratnakar Mishra","doi":"10.1108/xjm-10-2020-0161","DOIUrl":"https://doi.org/10.1108/xjm-10-2020-0161","url":null,"abstract":"\u0000Purpose\u0000The urban-rural divide in developing countries such as India often finds focus in every economic analysis. This paper aims to find the existing gap and to suggest an action plan to reduce the gap identified therein. With an aim to find a good leader in furtherance the group performance operating in rural areas, a multi-plant location model is tested taking its weighted assessment method on assumptions that the unorganized sector is devoid of accessing any scientific model for its growth and sustenance.\u0000\u0000\u0000Design/methodology/approach\u0000In this research, two different business groups in the same city location were taken as samples and the multi-plant location (Brown–Gibson) model was used to test the impact of any changes in leadership on the group.\u0000\u0000\u0000Findings\u0000The result in the first sample group indicated incremental profitability which was under observation for three years. The second group witnessed a varied trend of profitability under two different leaders which was studied for a four-year period.\u0000\u0000\u0000Research limitations/implications\u0000Purposive behavioural alignment under a controlled research environment often dampens the real objective of the study. A meticulous effort was meted out to remove it from research.\u0000\u0000\u0000Practical implications\u0000The research aims at providing a long-standing solution to leadership issues in the unorganized sector that contributes to the national economy but usually kept neglected.\u0000\u0000\u0000Originality/value\u0000Scientific model experimentation on human resources is unique and innovative.\u0000","PeriodicalId":34603,"journal":{"name":"Vilakshan XIMB Journal of Management","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77940658","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Gender diversity and corporate sustainability performance: empirical evidence from India","authors":"Ritu Pareek, T. N. Sahu, Arindam Gupta","doi":"10.1108/xjm-10-2020-0183","DOIUrl":"https://doi.org/10.1108/xjm-10-2020-0183","url":null,"abstract":"\u0000Purpose\u0000This study aims to attempt to evaluate and establish the relationship between gender diversity (GD) on the board and corporate sustainability performance.\u0000\u0000\u0000Design/methodology/approach\u0000A sample of 212 non-financial companies listed on the National Stock Exchange has been considered for a period of 2013–2014 to 2018–2019. For the purpose of the analysis, this study has conducted the static panel data model analysis and also some diagnostics tests to arrive at robust results.\u0000\u0000\u0000Findings\u0000This study, from its analysis, interprets that GD or the proportion of women directors in the company plays a significant role in the decisions related to the sustainability performance of the company. Alongside GD, the profitability of the company, measured in terms of Tobin’s Q, and firm size are also seen to have a positive impact on the sustainability performance of the company.\u0000\u0000\u0000Practical implications\u0000This study from its findings contributes to the existing works of literature by highlighting the impact of GD on the sustainability performance of the firm. This study thus recommends the recruitment of an ample number of females in the top-notch positions of the board to create a gender-diverse management team to reap the benefits of leadership styles of both genders.\u0000\u0000\u0000Originality/value\u0000Very few studies have been conducted on the dynamics of women’s directorship, especially in an emerging economy like India. This study thus tries to fill this important gap in the literature by examining the relationship between board GD and sustainability performance of Indian firms.\u0000","PeriodicalId":34603,"journal":{"name":"Vilakshan XIMB Journal of Management","volume":"9 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83310251","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Something beyond paycheque to boosting employee retention: evidence from a South Indian hospital","authors":"M. Bharath","doi":"10.1108/xjm-03-2021-0072","DOIUrl":"https://doi.org/10.1108/xjm-03-2021-0072","url":null,"abstract":"\u0000Purpose\u0000This paper aims to emphasize the need for a strategic approach to employee retention beyond financial benefits. This is directly proportional to employee retention. Bringing out the retention measures preferred by employees, depicting the relationship of demographic profile with employee retention tendency and exploring implications giving importance to beyond paycheque factors are the objectives of the study.\u0000\u0000\u0000Design/methodology/approach\u0000This study uses applied qualitative approach with a realistic view to collect the details of retention measures and practices from purposively selected 36 health-care experts by the conduct of interview using a one-to-one discussion with written notes. With quantitative approach, opinion survey was administered to receive the perceived opinion of randomly selected 350 health-care employees on paycheque and on beyond paycheque factors boosting their intention to stay. Bhattacharya and Ramachandran’s health-care study framework on retention was applied for the identification of the factors.\u0000\u0000\u0000Findings\u0000Both paycheque and beyond paycheque benefits are important for retention. Most respondents prefer beyond paycheque factors practiced at sampled hospital. Age, marital status and residence of employees are significantly associated with retention. The strategic initiatives of the sampled hospital to retention concerning motivational needs of employees in the workplace are thank you board, camp head, ad act camp, success corner and so forth.\u0000\u0000\u0000Research limitations/implications\u0000Addressing health-care work and relationship-related issues in terms of employee retention giving importance to beyond paycheque benefits – remedy for compassion fatigue health-care employees face in routine works, meeting promises made by management regarding paycheque or beyond paycheque benefits, employees participative in decisions in medical, clinical and in functional areas, reducing workload and role stress by the conduct of role analysis.\u0000\u0000\u0000Originality/value\u0000Many research studies are emphasizing the contribution of financial benefits to employee retention. Only a few studies have been carried out exploring and emphasizing the importance of beyond financial benefits motivating employee retention. This is the study of evidence from a hospital that gives strategic importance to beyond paycheque elements as well as paycheque elements.\u0000","PeriodicalId":34603,"journal":{"name":"Vilakshan XIMB Journal of Management","volume":"26 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72704829","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Internet skills as an influencer for adoption of digital innovations in a technologically emerging nation: India","authors":"Dorothy Dutta, Mrinmoy K. Sarma","doi":"10.1108/XJM-12-2020-0259","DOIUrl":"https://doi.org/10.1108/XJM-12-2020-0259","url":null,"abstract":"\u0000Purpose\u0000The advent of technology has enabled frequent innovations in the digital modes of doing business. While some users are reluctant to adopt one, others have made it their way of life. The purpose of this study is to find out the approximate time frame of a digital user in an emerging economy like India to adopt their favorite digital application. The importance of an individual’s level of internet skills is explored in the aspect of adopting digital innovations.\u0000\u0000\u0000Design/methodology/approach\u0000The study follows a quantitative approach where data collected from both primary and secondary sources are analyzed to arrive at the results. In total, 837 responses collected with the help of a structured questionnaire are entered and analyzed using SPSS. Multinomial logistic regression is the statistical tool used in the research.\u0000\u0000\u0000Findings\u0000Five sets of adopter categories based on Rogers (1983) are created using an adoption score and are represented in a Time Horizon to understand better. The Unaffected adopter category is used as the reference point to compare the set of internet skills against each of the other five categories. The five sets of categories comprising the internet skills depict interesting results in the case of all the four comparisons made. Social skills are not seen to have any influence on a user being an Innovator or Early Adopter as compared to an Unaffected user. It is also established that Operational and Creative skills play important role in users’ probability of being an innovator, early adopter and early majority compared to being unaffected.\u0000\u0000\u0000Originality/value\u0000The study analyzes the role of internet skills in the process of adopting digital innovations. The role of internet skill although is associated with every aspect of the digital revolution taking place all over, its application including the direct score of a digital user’s level of internet skills is not found in the literature.\u0000","PeriodicalId":34603,"journal":{"name":"Vilakshan XIMB Journal of Management","volume":"48 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-07-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84789454","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Health-care information systems adoption – a review of management practices","authors":"E. Crișan, A. Mihaila","doi":"10.1108/XJM-04-2021-0121","DOIUrl":"https://doi.org/10.1108/XJM-04-2021-0121","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is to provide practitioners and researchers a more condensed and structured perspective on the adoption of information management systems by the health-care industry, given the spread and the increased amount of research concerning the topic.\u0000\u0000\u0000Design/methodology/approach\u0000This paper is a literature review. A Technology (What?) – Context and before adoption Analysis (When and Why?) – Implementation (How?) – Outcomes (What for?) framework is used to present the trends concerning information technology adoption in an accessible manner.\u0000\u0000\u0000Findings\u0000The main finding is that small or large health-care organizations should no longer focus on information systems’ adoption but should adopt a digital transformation paradigm. By considering this paradigm, management practices related to information technologies’ adoption projects should be complemented by practices related to the continuous organizational changes and readaptation of the organizational strategy, to benefit the advantages information systems can offer.\u0000\u0000\u0000Practical implications\u0000The main recommendation for health-care industry managers is to adopt specific practices to manage the digital transformation process of their organizations, as they should understand that it is no longer about adopting information technologies, but about managing the associated organizational change.\u0000\u0000\u0000Originality/value\u0000Instead of focusing on specific information systems’ adoption as other papers do, this paper provides a holistic understanding of the information technologies and management practices which are used in the field.\u0000","PeriodicalId":34603,"journal":{"name":"Vilakshan XIMB Journal of Management","volume":"66 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-07-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90933861","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}