S. Porkodi, Shahla Said Khamis Al Balushi, Marwa Khalid Mohammed Al Balushi, Khulood Othman Rashid Al Hadi, Zulfa Is’haq Murad Al Balushi
{"title":"DIGITAL EMPLOYEE EXPERIENCE AND ORGANIZATIONAL PERFORMANCE: A STUDY OF THE TELECOMMUNICATIONS SECTOR IN OMAN","authors":"S. Porkodi, Shahla Said Khamis Al Balushi, Marwa Khalid Mohammed Al Balushi, Khulood Othman Rashid Al Hadi, Zulfa Is’haq Murad Al Balushi","doi":"10.3846/bmee.2023.19498","DOIUrl":"https://doi.org/10.3846/bmee.2023.19498","url":null,"abstract":"Purpose – The study aims at assessing the effect of digital employee experience on organisational performance, particularly in the telecommunications sector in the Sultanate of Oman, using quantitative and qualitative analysis. Research methodology – The techniques used in this empirical research include scientific literature analysis, correlation analysis, multiple regression, and sentiment analysis. Findings – The results indicate that organisational performance has a higher association with elements of the digital employee experience like work environment, organisational culture, training availability, technology accessibility, digital tool usability, and leadership support and is statistically significant at the 5% level. Also, 80% of respondents were favourable or indifferent about their digital experience. Research limitations – The study exclusively covers Oman’s telecoms industry and six important digital employee experience elements, so additional factors and industries may be examined further. A direct interview may improve findings since self-reported responses from individuals with demanding work schedules may be biased. Practical implications – Telecommunication companies must increase their efforts to engage employees in the use of digital tools and encourage their employees to utilise the different digital technologies. Originality/Value – The study investigated the six elements of the digital experience of telecom employees and its impact on organisational performance with multiple regression and sentiment analysis.","PeriodicalId":34504,"journal":{"name":"Business Management and Economics Engineering","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135901026","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"MBSE-LITE: A FRAMEWORK FOR ADOPTING MODEL-BASED SYSTEMS ENGINEERING IN SMALL AND MEDIUM-SIZED ENTERPRISES IN SOUTH AFRICA","authors":"Justine Geraldine Nanfuka, Rudolph Oosthuizen","doi":"10.3846/bmee.2023.19170","DOIUrl":"https://doi.org/10.3846/bmee.2023.19170","url":null,"abstract":"Purpose – This research aims to characterise the landscape and factors for successfully implementing Systems Engineering (SE) and Model-Based Systems Engineering (MBSE) in the enterprise. Research methodology – The study investigated the factors across different industries that affect the success of MBSE in an enterprise using a survey questionnaire. The research focussed on the uptake and implementation of MBSE in Small and Medium-sized enterprises (SMEs) in South Africa. More than 100 industry professionals participated in the study. Findings – The survey revealed that SMEs have trouble adopting and implementing MBSE because they are unaware of its applicability and lack economic justification and support from upper management. Quantitative data analysis assessed how factors such as MBSE training, existing SE processes in the enterprise, and how long the company has been using MBSE contribute to the success of MBSE adoption in SMEs. Research limitations – The population size limited the study reached and the time available to conduct the research. However, it does not reduce the results’ strength and validity. Practical implications – The analysis showed that training and an existing SE structure are highly significant, while the age of MBSE in the enterprise does not correlate with its success. Therefore, these results proposed an adoption framework for SMEs in South Africa to aid MBSE adoption by incorporating training and a clear uptake and implementation process. Originality/Value – This research builds on the growing body of literature about implementing MBSE and enterprises. The conclusions provide valuable insights and guidelines for implementing MBSE in SMEs.","PeriodicalId":34504,"journal":{"name":"Business Management and Economics Engineering","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135901179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"STUDY OF THE INFLUENCE OF SUSTAINABLE TRANSPORT ON TRAFFIC INCIDENTS","authors":"Renata Činčikaitė, Ieva Meidutė-Kavaliauskienė","doi":"10.3846/bmee.2023.19678","DOIUrl":"https://doi.org/10.3846/bmee.2023.19678","url":null,"abstract":"Purpose – to determine whether changes in sustainable transport influence the difference in the number of road accidents. Research methodology – synthesis and comparative scientific analysis of concepts and methods published in the literature, secondary data analysis, statistical processing, correlation-regression analysis, ARIMA method. Findings – the number of traffic accidents will increase in the coming years. According to the result of the correlation regression analysis, the number of traffic accidents is influenced by the reduced level of work capacity, people and the average traffic intensity, car/day; the change in the number of electric cars was not identified as an influencing factor. Research limitations – lack of data (incomplete statistics on sustainable vehicles) or difficult access to them. Practical implications – the results can be used in preparing strategic city plans to predict the consequences of sustainable transport regarding traffic accidents. Originality/Value – the article covers the development and changes in road traffic accidents in the big cities of Lithuania and predicts the possible reasons for this.","PeriodicalId":34504,"journal":{"name":"Business Management and Economics Engineering","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135901329","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"HOW DO SAVINGS AND PERSONAL BUDGETING MATTER ON FINANCIAL LITERACY AND WELL-BEING","authors":"Nataliia Versal, Ihor Honchar, Mariia Balytska, Vasyl Erastov","doi":"10.3846/bmee.2023.19062","DOIUrl":"https://doi.org/10.3846/bmee.2023.19062","url":null,"abstract":"Purpose – the well-being of individuals plays a vital role in fostering sustainable economic development. The differentiation between subjective and objective well-being in selected EU and selected non-EU countries, with a particular focus on financial literacy, as individuals’ assessments of their own well-being can significantly differ from objective economic indicators, emphasizing the subjective nature of well-being. The research objective is to investigate how savings and personal budgeting indicators affect both objective and subjective well-being and to examine the role of these indicators in promoting financial literacy. Research methodology – the research investigates the impact of savings and personal budgeting indicators on financial literacy (FLI), financial well-being (FWB), and gross domestic product at purchasing power parity per capita (GDP PPP per capita). We applied Pearson’s pairwise correlation between nine indicators of personal budgeting and savings and the method of principal components to identify the reasonable factors according to their statistical significance based on data from 22 countries included in the Organisation for Economic Cooperation and Development/International Network on Financial Education (OECD/INFE) survey data, Global Findex Database. The application of the Varimax procedure made it possible to identify factor groups of indicators. Findings – we identify two factors for the whole sample and a sample of selected EU-countries; for non-EU-countries were identified three factors. Our research reveals that subjective FWB across all countries and non-EU countries is under the significant influence of factor group 1 mainly represented by savings indicators, with no significance for EU countries. FLI also significantly depends on factor group 1 for the entire sample of countries and across EU and non-EU countries. GDP PPP per capita is under the significant influence of all factors both in the sample of countries and across EU and non-EU countries. Research limitations – FLI databases started to be gathered relatively recently and are not regularly updated. This can cause a situation when data for different countries are provided with time gaps. Moreover, due to the high cost involved, not all countries conduct such research, which hinders the creation of large datasets for more accurate country comparisons. Practical implications – the results of this study may have interest for policymakers since they focus on improvement of the financial literacy and FWB of individuals, that results in a higher level of financial stability. Originality/Value – this research is to address existing gaps in understanding of the interplay between subjective and objective FWB. Also, it proposes a novel approach that views savings as a factor that enhances financial literacy, in contrast to the conventional approach that considers savings as a consequence of improved FWB.","PeriodicalId":34504,"journal":{"name":"Business Management and Economics Engineering","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135246705","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"EXTENDED WARRANTY AND ITS IMPACT ON PERCEPTION IN SALES PROMOTION OF DURABLES","authors":"Dario Dunković, Blaženka Knežević","doi":"10.3846/bmee.2023.19081","DOIUrl":"https://doi.org/10.3846/bmee.2023.19081","url":null,"abstract":"Purpose – The aim of the paper is to determine the perception of extended warranty when communicated by retailer during the sales promotion of durable products (e.g. refrigerators). We consider perception as five signals or conceptual dimensions in retail context. The research question is: What perception creates the extended warranty? The dimensions studied can increase or decrease the value and therefore attractiveness of the product. In this sense, extended warranties are a tool that retailers can use to change customers’ attitudes towards a product. There is little primary research that shows how communication of extended warranties influences customer perception and which signals are relevant to customers and retailers. Research methodology – A survey was conducted on a sample of 180 respondents. The measurement model includes extended warranty as a construct with five observed variables related to customer sentiment (risk relief, no cost, quality, price and brand). Each sentiment signal is tested as a separate hypothesis. The model was tested with SEM and CFA was used to interpret the data. Findings – In advertising theory, the extended warranty is seen as a signal of better quality and reliability, but we have shown that it creates a sense of risk relief in the purchase decision. Research limitations – Extended warranties can give rise to perceptions other than those examined in the measurement model. For different categories of consumer goods, the warranty features can be perceived differently. Practical implications – Retailers design promotional activities by communicating extended warranty to customers. As a result, they do not perceive promoted object as a more expensive due to warranty provision, even though it offers value to customers. Originality/Value – The originality of the article lies in the different perceptions that arise when customers are confronted with an extended warranty as part of the product promotion in a store. The empirical model proposes a construct of perception of the extended warranty mediated by a unique combination of signals such as risk relief, no cost sentiment, quality, price, and brand value. Only two signals, namely risk relief and quality, influence purchase intention.","PeriodicalId":34504,"journal":{"name":"Business Management and Economics Engineering","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135246210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"TOWARDS POVERTY ALLEVIATION FOR THE BASE OF PYRAMID: SOCIAL BUSINESS MODEL IN URBAN LOW-COST HOUSINGS","authors":"M. Berawi, P. Miraj","doi":"10.3846/bmee.2023.18822","DOIUrl":"https://doi.org/10.3846/bmee.2023.18822","url":null,"abstract":"Purpose – this study investigates alternative a small-scale social business model that potentially generate sustainable income for households at the base of the pyramid. A comparison of two low-cost housings that have a different geographical condition and local characteristics is examined.\u0000Research methodology – this research adopted two-stage approach to address the research objective. A pairwise comparison was employed to evaluate alternatives based on selected criteria for decision-making. In the second stage, the proposed business model was assessed by taking into account investment, processing cost, and revenue.\u0000Findings – the findings of this research suggest suitable business model that combine profit orientation and facilitates social mission in urban settings. The business model offers attractive financial feasibility from the investor viewpoint and simultaneously engages low-income households to improve their prosperity level leaving the base of the pyramid (BOP) status.\u0000Research limitations – this paper is not involving division of responsibility between stakeholders in low-cost housing and BOP sector. This study also not discussed how social entrepreneurs play a role in the social business model. There is a need to further investigate how the impact of social entrepreneurs on this model and engage collaboration with interest parties to engage community development.\u0000Practical implications – the findings recommend strategies that can be used by policy-makers and other related stakeholders to scale-up the business model, empower more low-income households, and create new job opportunities for urban poor. The findings of this research also indicate social business model that enables households at the BOP to earn sustainable income and release their current poverty status.\u0000Originality/Value – the research is one of the few studies that explored alternatives to social business models available for urban poor by taking into account project feasibility. No previous research has been attempted to consider both pairwise comparison and life cycle cost approach in the development of social business models. This research can be found useful for those with similar issues not only in emerging economies but also in developed countries.","PeriodicalId":34504,"journal":{"name":"Business Management and Economics Engineering","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2023-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91073565","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"MACRO-ECONOMIC DEVELOPMENT OF THE EU COUNTRIES IN THE CONTEXT OF PERFORMANCE AND COMPETITIVENESS OF SMES","authors":"Katarina Valaskova, Marek Nagy","doi":"10.3846/bmee.2023.18958","DOIUrl":"https://doi.org/10.3846/bmee.2023.18958","url":null,"abstract":"Purpose – The paper focuses on the identification of disparities in the development of the macroeconomic environment across the member states of the European Union and problematic factors impacting the business environment’s level. Research methodology – To find the disparities in the development of the EU countries, the TOPSIS method was used. Based on this analysis, the crucial factors influencing the development of the macroeconomic environment were determined. The discriminant analysis was then used to form a model, which could help assess and examine the relationship between the business environment and significant determinants of development. Findings – Based on the methods applied, the determinants influencing the development of the macroeconomic environment and key factors and aspects affecting the rate of development of the economic and business environment were identified and the analysis of the economic and business environment was performed through selected statistical techniques. Practical implications – The analysis confirmed that some countries have certain gaps in its assessment of the dynamics of economic development in EU countries in terms of the sustainability and competitiveness of small and medium-sized businesses, and that the business climate is not entirely conducive to these businesses. Originality/Value – The additional value of the paper is the formation of the model, which helps identify the countries with appropriate business environment and those where the economic development is not sufficiently developed which may be useful for enterprises, investors, and creditors.","PeriodicalId":34504,"journal":{"name":"Business Management and Economics Engineering","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135831885","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Renata Skýpalová, Jana Kozáková, Mária Urbánová, Vito de Sabato
{"title":"CORPORATE SOCIAL RESPONSIBILITY IN BUSINESS PRACTICES OF MULTINATIONAL COMPANIES: STUDY OF DIFFERENCES BETWEEN CZECH AND SLOVAK","authors":"Renata Skýpalová, Jana Kozáková, Mária Urbánová, Vito de Sabato","doi":"10.3846/bmee.2023.18942","DOIUrl":"https://doi.org/10.3846/bmee.2023.18942","url":null,"abstract":"Purpose – find differences in the core principles of implementation of CSR (Corporate Social Responsibility) practices in subsidiaries of foreign multinationals in Slovak and Czech Republic, two similar yet different countries. Research methodology – the questionnaire was distributed to local daughter companies of foreign multinational enterprises selected on the basis of stratified randomization. The sample: 360 enterprises (180 from each country). Mann‐Whitney U Test was used for the analysis (non-normally distributed data) of the differences between Slovak and Czech companies in their CSR implementation. Findings – differences among the two countries in the implementation of CSR exist in few factors due to their joint history. Research limitations – the representativeness of companies connected with foreign mother companies in the two countries cannot be computed: no data are available. To overcome this issue, the same number of monitored entities was analysed to so as to make further statistical analysis possible. Practical implications – the results can be used by business entities, which may benefit from comparing themselves against other players on the market or against the average situation on the monitored markets. Moreover, teaching future managers and promoters CSR is of significant importance. Originality/Value – the work sheds lights on CSR practices in Czechia and Slovakia, two countries in which there is a lack of studies on the topic of CSR.","PeriodicalId":34504,"journal":{"name":"Business Management and Economics Engineering","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135831669","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"EXPLANATORY FACTORS OF LOCAL WASTE MANAGEMENT IN MOROCCO: A TERRITORIAL AND ORGANIZATIONAL APPROACH","authors":"Mohammed Sadik, Yousra Chnigri, Hamid Slimani","doi":"10.3846/bmee.2023.18828","DOIUrl":"https://doi.org/10.3846/bmee.2023.18828","url":null,"abstract":"Purpose – The aim of this article is to specify the determining factors behind the decision to adopt either an internal or external means of the household waste management service in Moroccan local authorities (LAs), particularly in the “communes”. Research methodology – The methodology applied is quantitative, based on a questionnaire addressed by e-mail to 115 “Communes”. The SPSS 25 software was used to analyze the result of the logistic regression. Results – Our findings show that socio-territorial factors do not have a significant influence upon the choice of a local waste management service delivery mode, while organizational and institutional factors, particularly financial resources, do influence this choice. Local authorities with better financial resources tend to rely less on in-house solid waste management services. Research limitations – Methodological limitations such as sample size and a lack of reliable data on public service delivery, may be overcome in an exploratory study by using a qualitative method (interviews, case studies). Practical implications – Our study sheds light on the factors explaining the development of public service management methods as well as testing proposals favoring the effective use of management techniques in the local context. Originality/Value – The originality of our study lies in its quantitative investigation of waste management service delivery mode in Moroccan local authorities emphasizing the role of financial resources and distinguishing itself from previous research by finding that socio-territorial factors do not significantly affect this choice.","PeriodicalId":34504,"journal":{"name":"Business Management and Economics Engineering","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135832014","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"THE POTENTIAL OF MACROECONOMIC FACTORS IN SHAPING THE LANDSCAPE OF TECHNOLOGICAL DEVELOPMENT: A TESTIMONIAL FROM UPPER-MIDDLE-INCOME COUNTRIES","authors":"Sadik Aden Dirir","doi":"10.3846/bmee.2023.18360","DOIUrl":"https://doi.org/10.3846/bmee.2023.18360","url":null,"abstract":"Purpose – the main goal of the paper is to examine the role of macroeconomic factors in promoting the technological development of upper-middle-income countries.\u0000Research methodology – to carry on with the investigation the paper selected the expenditure in research and development as a proxy for technological advancement while GDP per capita, Final consumption expenditure, Domestic credit to the private sector, national income, and government transparency are selected as proxies for the macroeconomic indicators. Moreover, a VECM approach is performed in order to capture the long-run and short-run relationship among the variables. Additionally, a Granger causality test was used to observe the causality direction among the variables.\u0000Findings – the obtained results revealed that in the short run, all the selected variables have no prominent impact on R&D expenditure. However, the long run result, presented that the transparency situation of upper-middle-income countries, simultaneously the governments’ final consumption, the amount of credit provided to the private sector, and national income are unfavorably affecting technological development while the GDP is positively affecting the expenditure in R&D.\u0000Research limitations – the exclusive focus on macroeconomic factors and upper-middle-income countries as well as the fact of excluding the role of micro factors and low-income countries are the major limitation of the study.\u0000Practical implications – policymakers and nations looking to accomplish technological transformation in the age of digitization can benefit from the study’s findings.\u0000Originality/Value – since prior studies highlighted the link of macroeconomic factors with specific sectors such as healthcare, education, and agriculture. Thus, giving little attention to or neglecting the information technology sector that compromises a more specific branch such as research and development. For that reason, this paper will bring light to this phenomenon.","PeriodicalId":34504,"journal":{"name":"Business Management and Economics Engineering","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2023-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73388108","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}