发布求助
文献互助 智能选刊 最新文献

Conference on Organizational Computing Systems最新文献

筛选
英文 中文
Management and utilization of knowledge for the automatic improvement of workflow performance 对知识的管理和利用，实现工作流性能的自动改进
Conference on Organizational Computing Systems Pub Date : 1995-08-13 DOI: 10.1145/224019.224023
T. Jaeger, A. Prakash
{"title":"Management and utilization of knowledge for the automatic improvement of workflow performance","authors":"T. Jaeger, A. Prakash","doi":"10.1145/224019.224023","DOIUrl":"https://doi.org/10.1145/224019.224023","url":null,"abstract":"We present a framework that enables reengineers to build a base of performance improvement knowledge that can be used to automatically improve workflow performance. Automatic improvement of workflow performance involves modification of a business information system such that the predicted performance of its business workflows satisfies a performance goal. The number of possible modification options is very large, so a significant body of knowledge is needed to choose among them. We demonstrate, using a simple example, the requirements for the types of knowledge necessary in a automatic improvement framework. We define a knowledge model for representing these types of knowledge. We use the model to provide the framework with a body of domain-independent performance improvement knowledge. We then describe how the framework enables reengineers to provide additional performance improvement knowledge to the model and how the framework utilizes that knowledge to automatically improve workflow performance to meet the performance goal.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130085219","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
A notation for malleable and interoperable coordination mechanisms for CSCW systems 用于CSCW系统的可延展性和可互操作协调机制的符号
Conference on Organizational Computing Systems Pub Date : 1995-08-13 DOI: 10.1145/224019.224024
C. Simone, M. Divitini, K. Schmidt
{"title":"A notation for malleable and interoperable coordination mechanisms for CSCW systems","authors":"C. Simone, M. Divitini, K. Schmidt","doi":"10.1145/224019.224024","DOIUrl":"https://doi.org/10.1145/224019.224024","url":null,"abstract":"In order to handle the high degree complexity that characterizes cooperative work in modern work settings, the articulation of the distributed activities requires a category of symbolic artifacts that stipulate and mediate articulation work. We call these artifacts 'coordination mechanisms'. From the evidence of sociological field studies, it is evident that computational coordination mechanisms must be malleable and interoperable. The paper describes a notation for constructing computational coordination mechanisms that meet these requirements.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133574624","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 62
Specifying dynamic support for collaborative work within WORLDS 在WORLDS中指定对协作工作的动态支持
Conference on Organizational Computing Systems Pub Date : 1995-08-13 DOI: 10.1145/224019.224025
William J. Tolone, S. Kaplan, G. Fitzpatrick
{"title":"Specifying dynamic support for collaborative work within WORLDS","authors":"William J. Tolone, S. Kaplan, G. Fitzpatrick","doi":"10.1145/224019.224025","DOIUrl":"https://doi.org/10.1145/224019.224025","url":null,"abstract":"In this paper, we present a specification language developed for WORLDS, a next generation computer-supported collaborative work system. Our specification language, called Introspect, employs a meta-level architecture to allow run-time modifications to specifications. We believe such an architecture is essential to WORLDS' ability to provide dynamic support for collaborative work in an elegant fashion.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"102 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122986274","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 55
Such easy-to-use systems!: How organizations shape the design and use of online help systems 如此易用的系统!:组织如何塑造在线帮助系统的设计和使用
Conference on Organizational Computing Systems Pub Date : 1995-08-13 DOI: 10.1145/224019.224049
Lisa Covi, M. Ackerman
{"title":"Such easy-to-use systems!: How organizations shape the design and use of online help systems","authors":"Lisa Covi, M. Ackerman","doi":"10.1145/224019.224049","DOIUrl":"https://doi.org/10.1145/224019.224049","url":null,"abstract":"Despite the pervasiveness and proliferation of computerized systems, people still get stuck when they are trying to use them. Because organizations are heavily invested in their systems, they seek efficient and effective means to allocate necessary resources to make systems usable. Online help systems attempt to provide such targeted assistance in a variety of modes. This paper will review several online help systems, highlighting the organizational issues inherent in online help by focusing on the organizational arrangements that contextualize the design and use of these systems.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129917164","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 16
Designing meeting support systems in a user-centered manner: the case of the Helsinki prototype system 以用户为中心的方式设计会议支持系统:以赫尔辛基原型系统为例
Conference on Organizational Computing Systems Pub Date : 1995-08-13 DOI: 10.1145/224019.224054
P. Maaranen, K. Lyytinen
{"title":"Designing meeting support systems in a user-centered manner: the case of the Helsinki prototype system","authors":"P. Maaranen, K. Lyytinen","doi":"10.1145/224019.224054","DOIUrl":"https://doi.org/10.1145/224019.224054","url":null,"abstract":"Multilateral diplomacy faces pressures to improve the efficiency of its operations. Because meetings play a central role in diplomacy they form one promising target in productivity improvements. Diplomatic meetings are rife with political maneuvering and embedded with pervasive diplomatic rituals and protocols which all affect considerably the content and form of successful technology interventions. In this paper we describe a meeting support system called the Helsinki Prototype System. To our knowledge it was the first meeting support system (MSS) which was intended to support multilateral diplomatic meetings. It was designed for the fourth Follow-up meeting of the Conference on Security and Cooperation in Europe. We illustrate how we conducted the requirements specification process and describe the major outcomes of the design process.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121668653","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Enactment theory as a paradigm for enabling flexible workflows 制定理论作为实现灵活工作流的范例
Conference on Organizational Computing Systems Pub Date : 1993-12-01 DOI: 10.1145/168555.168578
D. Mahling
{"title":"Enactment theory as a paradigm for enabling flexible workflows","authors":"D. Mahling","doi":"10.1145/168555.168578","DOIUrl":"https://doi.org/10.1145/168555.168578","url":null,"abstract":"This paper proposes collective enactment theory as an alternative to speech acts or situated actions as the basis for workflow systems. Enactment theory goes beyond the conventional scope of theories of action by acknowledging tiordances in the environment, needs of individuals and organizations, decision and preparation, motivation, planning and scheduling, execution, evaluation, and consequential changes in the organization and their environment. This encompassing scope allows to overcome limitations of current workflow systems and to integrate a large range of organizational and individual behavior. Particular emphasis in this paper is given to organizational activities that precede or follow the planning, scheduling, and execution of organizational work. The integration of planning and scheduling activities in enactment theory is shown and implications for workflow design and architectures are delineated.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1993-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127214666","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Workflow management systems for financial services 金融服务的工作流管理系统
Conference on Organizational Computing Systems Pub Date : 1993-12-01 DOI: 10.1145/168555.168569
T. Schael, B. Zeller
{"title":"Workflow management systems for financial services","authors":"T. Schael, B. Zeller","doi":"10.1145/168555.168569","DOIUrl":"https://doi.org/10.1145/168555.168569","url":null,"abstract":"This paper describes the application of workflow management systems in an Italian bank. Under a changing competitive and financial situation, the bank had to react by redesigning its market-oriented business processes. Customer related credit processes have been analyzed using a method based on a client/supplier model. The credit management process was the target for a workflow-based reporting system. The system copes with events in the daily appearance of overdrafts on current accounts which have to be managed by the agency director and the branch’s staff. The reporting system developed is part of a global change from the centralized into a distributed credit management information system based on a clienthcrver architecture. The functional architecture for workflow management technology defines how to integrate the diffenimt functional modules (message handling, data management and document management), and in particular, mainframe EDP with end user computing.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1993-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117147704","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 31
Supporting the dynamics of knowledge sharing within organizations 支持组织内部知识共享的动态
Conference on Organizational Computing Systems Pub Date : 1993-12-01 DOI: 10.1145/168555.168574
M. Divitini, Giuseppe Omodei Salè, A. Pozzoli, C. Simone
{"title":"Supporting the dynamics of knowledge sharing within organizations","authors":"M. Divitini, Giuseppe Omodei Salè, A. Pozzoli, C. Simone","doi":"10.1145/168555.168574","DOIUrl":"https://doi.org/10.1145/168555.168574","url":null,"abstract":"The paper proposes an architecture to memorize the knowledge generated and used by the members of an organization in their cooperative work. The main focus is on the identification of mechanisms to enhance organization members capability to reconstruct the dynamic evolution of the knowledge generated through computer supported human to human communication within the organization. These mechanisms are triggered by communicative events in a user transparent way. The notion of degree of consciousness of knowledge sharing is proposed as a basic means to allow members to look for the most appropriate context of each communicative event. This context is where the reconstruction becomes sensible in relation to the user needs.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1993-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130259782","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 20
Information and context: lessons from the study of two shared information systems 信息和背景:来自两个共享信息系统研究的经验教训
Conference on Organizational Computing Systems Pub Date : 1993-12-01 DOI: 10.1145/168555.168560
P. Dourish, V. Bellotti, W. Mackay, Chaoying Ma
{"title":"Information and context: lessons from the study of two shared information systems","authors":"P. Dourish, V. Bellotti, W. Mackay, Chaoying Ma","doi":"10.1145/168555.168560","DOIUrl":"https://doi.org/10.1145/168555.168560","url":null,"abstract":"With the increasing ease and power of wmputer netsvorking technologies, many organisations me taking information which was previously managed and distributed on paper aud making it available electronically. Such shared information systems are the basis of much organisational collaboration, and electronic distribution holds great promise. However, a primary focus of such systems is on the ease of information retrieval. We believe that an equally important component is the problem of information interpretation, and that this interpretation is .@ded by a context which many electronic systems do not fully acknowledge. We report on a study of two systems, one paper-based and one electronic, managing similar information within the same organisation. We descrike the ways in which information retrieved from these systems is interpreted subjectively by individuals, and point to some of the factors contributing to this interpretation. These factors, together making up the context of the information, an3 of critical importance in the design of successful electronic shared information systems.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"1 2","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1993-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114116051","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 35
MOCCA: an environment for CSCW applications MOCCA:用于CSCW应用程序的环境
Conference on Organizational Computing Systems Pub Date : 1993-12-01 DOI: 10.1145/168555.168573
S. Benford, J. Mariani, L. Navarro, W. Prinz, T. Rodden
{"title":"MOCCA: an environment for CSCW applications","authors":"S. Benford, J. Mariani, L. Navarro, W. Prinz, T. Rodden","doi":"10.1145/168555.168573","DOIUrl":"https://doi.org/10.1145/168555.168573","url":null,"abstract":"Our belief is that future, Computer Supported Cooperative Work will by necessity involve a \u0000heterogeneous collection of applications, paradigms and models and that no single system will \u0000meet all the requirements of all groups. For this reason we propose a CSCW Environment, a \u0000form of operating system, which facilitates inter-working between many different CSCW \u0000applications. We describe the key requirements of such an environment, followed by a set of \u0000models which offer different perspectives on the environment and which collectively define its \u0000functionality. These models address issues including setting planned work against a background \u0000of ad-hoc interaction; providing a common organisational context for applications; defining the \u0000structure of shared information between applications; and representing the structure of the \u0000work taking place. We conclude by discussing how these models might be used to specify the \u0000components of a distributed architecture which implements the environment in an open systems \u0000manner. The work described in this paper has been carried out by the MOCCA group (working \u0000group 2) of the European CO-TECH programme. CO-TECH is aimed at conducting basic research \u0000into CSCW and at establishing a Europe-wide CSCW community through a number of different \u0000working groups.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"227 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1993-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121311787","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 20
首页 上一页 下一页 尾页
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整，为了账户安全，请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们：info@booksci.cn Book学术提供免费学术资源搜索服务，方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号：604180095
Book学术官方微信