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Workflow management systems: ensuring organizational flexibility by possibilities of adaptation and negotiation 工作流管理系统:通过适应和协商的可能性确保组织的灵活性
Conference on Organizational Computing Systems Pub Date : 1995-08-13 DOI: 10.1145/224019.224028
Thomas Herrmann
{"title":"Workflow management systems: ensuring organizational flexibility by possibilities of adaptation and negotiation","authors":"Thomas Herrmann","doi":"10.1145/224019.224028","DOIUrl":"https://doi.org/10.1145/224019.224028","url":null,"abstract":"Characteristics of workflow management systems must be adaptable by the users themselves according to the dynamism of organizational structures and of the conditions of cooperative task performance. In the case of those systems, adaptations which are initiated by individuals also affect other users in most cases. Therefore, a process of negotiation is required. A design principle called negotiability should be introduced. It helps users affected by adaptations to comment on them or to reject, accept or modify them. Supposing that the configuration of workflow management systems leads to a fixing of organizational structures by technical means, adaptation based on negotiability can be used to make those structures more flexible.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127248149","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 40
Flexibility and control for dynamic workflows in the WORLDS environment 在WORLDS环境中实现动态工作流的灵活性和控制
Conference on Organizational Computing Systems Pub Date : 1995-08-13 DOI: 10.1145/224019.224034
D. Bogia, S. Kaplan
{"title":"Flexibility and control for dynamic workflows in the WORLDS environment","authors":"D. Bogia, S. Kaplan","doi":"10.1145/224019.224034","DOIUrl":"https://doi.org/10.1145/224019.224034","url":null,"abstract":"This paper presents a model and prototype implementation, called obligations, for handling flexible, dynamic changes to workflows. The model uses multiple inheritance and an overhead transparency metaphor to construct a network of activities. Each 'sheet' holds portions of the network to be constructed. Some of these sheets contain local modifications that are not shared among other similar activities and others hold general specifications that all instances should follow, assuming that they have not been locally modified. When all the sheets are stacked together, they create a composite view of the network. Individual sheets can be removed and replaced with newer, presumably compatible, sheets that change the network. This type of replacement can be encoded into surrogates which automatically carry out the replacements to keep the obligation up-to-date. The obligation system has a built in error detection scheme that determines if network construction is invalid and, if so, disallows execution of the portions of the network that are in error.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133740833","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 106
TeamBox: an exploration of collaborative interoperability TeamBox:对协作互操作性的探索
Conference on Organizational Computing Systems Pub Date : 1995-08-13 DOI: 10.1145/224019.224055
Munir Mandviwalla, Peter Grillo
{"title":"TeamBox: an exploration of collaborative interoperability","authors":"Munir Mandviwalla, Peter Grillo","doi":"10.1145/224019.224055","DOIUrl":"https://doi.org/10.1145/224019.224055","url":null,"abstract":"Given that teams will tend to use a combination of generic groupware and individual applications, there is a need to address issues of interoperability. However, traditional system interoperability that focuses on making data and applications more accessible may not suffice. In collaborative work, the creating and acting on knowledge is inter-related. Collaborative interoperability should support the sharing and coordination of the knowledge represented by the relationships and context of the data. The requirements and dimensions of collaborative interoperability are outlined. The concept of a “collaborative transaction” is proposed as a knowledge representation and coordination scheme. The TeamBox design architecture is introduced. The feasibility of the architecture is illustrated by the description of a working prototype.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"71 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116399469","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
A reference architecture for multi-author World-Wide Web servers 多作者万维网服务器的参考体系结构
Conference on Organizational Computing Systems Pub Date : 1995-08-13 DOI: 10.1145/224019.224039
L. Perrochon
{"title":"A reference architecture for multi-author World-Wide Web servers","authors":"L. Perrochon","doi":"10.1145/224019.224039","DOIUrl":"https://doi.org/10.1145/224019.224039","url":null,"abstract":"Designing publicly accessible and distributed information structures and coordinating distributed authors is a major challenge for most organizations. This paper presents a scaleable reference architecture for multi-author World-Wide Web (W3) servers, one important type of a distributed and publicly accessible information system. We introduce the paradigm of “lean production of information” and discuss some problems of data quality regarding W3-servers. Experiences made with a departmental W3-server designed and maintained according to the principles presented are appended as a case study.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117122967","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
WorkFlow systems: a few definitions and a few suggestions 工作流系统:一些定义和一些建议
Conference on Organizational Computing Systems Pub Date : 1995-08-13 DOI: 10.1145/224019.224033
Paulo Barthelmess, Jacques Wainer
{"title":"WorkFlow systems: a few definitions and a few suggestions","authors":"Paulo Barthelmess, Jacques Wainer","doi":"10.1145/224019.224033","DOIUrl":"https://doi.org/10.1145/224019.224033","url":null,"abstract":"This paper hopes to make a contribution on three aspects of workflow systems: we stress the fact that there is a broken symetry between the level of the specification of the procedures and the level of their enactment; we propose some ways of classifying activities and exceptions; and we propose some run-time functionalities to help users deal with exceptions.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"248 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114800827","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 60
CSCW: an opportunity for action research CSCW:行动研究的机会
Conference on Organizational Computing Systems Pub Date : 1995-08-13 DOI: 10.1145/224019.224035
Richard W. Collins
{"title":"CSCW: an opportunity for action research","authors":"Richard W. Collins","doi":"10.1145/224019.224035","DOIUrl":"https://doi.org/10.1145/224019.224035","url":null,"abstract":"Computer-supported cooperative work(CSCW) technologies are being tried as part of complex projects. This paper describes a recent failed attempt at using CSCW technology by two organizations as part of a new product development project. Reasons for the failure are examined. The importance of organizational culture in the success or failure of CSCW is discussed. Approaching future research using the action research model from the organizational development field is proposed.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124521036","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
Models for supporting the redesign of organizational work 支持重新设计组织工作的模型
Conference on Organizational Computing Systems Pub Date : 1995-08-13 DOI: 10.1145/224019.224044
E. Yu
{"title":"Models for supporting the redesign of organizational work","authors":"E. Yu","doi":"10.1145/224019.224044","DOIUrl":"https://doi.org/10.1145/224019.224044","url":null,"abstract":"Many types of models have been proposed for supporting organizational work. In this paper, we consider models that are used for supporting the redesign of organizational work. These models are used to help discover opportunities for improvements in organizations, introducing information technologies where appropriate. To support the redesign of organizational work, models are needed for describing work configurations, and for identifying issues, exploring alternatives, and evaluating them. Several approaches are presented and compared. The i* framework — consisting of the Strategic Dependency and Strategic Rationale models — is discussed in some detail, as it is expressly designed for modelling and redesigning organizational work. We argue that models which view organizational participants as intentional actors with motivations and intents, and abilities and commitments, are needed to provide richer representations of organizational work to support its effective redesign. The redesign of a bank loan operation is used as illustration.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128112113","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 72
Analyzing and redesigning a remote sensing business process for rapid estimates of agriculture in Europe 分析和重新设计用于欧洲农业快速估算的遥感业务流程
Conference on Organizational Computing Systems Pub Date : 1995-08-13 DOI: 10.1145/224019.224031
A. Zenie, T. Schael
{"title":"Analyzing and redesigning a remote sensing business process for rapid estimates of agriculture in Europe","authors":"A. Zenie, T. Schael","doi":"10.1145/224019.224031","DOIUrl":"https://doi.org/10.1145/224019.224031","url":null,"abstract":"This paper<supscrpt>1</supscrpt> describes the application of the <italic>ActionWorkflow</italic>™ approach to analyze a European project for monitoring agriculture from high resolution satellite images by using remote sensing techniques. The objective of this study was to improve and maintain coordination between the organizations involved in the remote sensing process which evolved from a pilot phase and became operational. The study of the existing process was supported by the workflow product <italic>ActionWorkflow Analyst</italic>™. Breakdowns and possible weaknesses identified in the previous process are reported. On the basis of a critical process review, the process is rationalized with an explicit visibility of <italic>customers, suppliers, organizational roles, activities</italic> and their <italic>communicative relation</italic>. The reengineered process improves the service to customers in the European Commission (i.e., D.G. VI and Eurostat) and reduces <italic>transaction costs</italic> due to notable less <italic>customer/supplier interactions</italic>. Furthermore, there is a clear distinction between <italic>recurrent operations</italic> (done with more efficiency than in the actual process) and <italic>strategic services</italic> (with an added value to the management of ad-hoc requests in the previous process). The newly designed business process has been prototyped using the workflow suite by Action Technologies. The appropriateness of the <italic>ActionWorkflow</italic>™ approach and the systems <italic>ActionWorkflow Analyst</italic>™, <italic>Builder</italic>™ and <italic>Manager</italic>™ for Lotus <italic>Notes</italic>™ are evaluated.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122500276","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Collaborative computing: a multi-client multi-server environment 协作计算:多客户机多服务器环境
Conference on Organizational Computing Systems Pub Date : 1995-08-13 DOI: 10.1145/224019.224040
M. Hao, Alan H. Karp, Daniel Garfinkel
{"title":"Collaborative computing: a multi-client multi-server environment","authors":"M. Hao, Alan H. Karp, Daniel Garfinkel","doi":"10.1145/224019.224040","DOIUrl":"https://doi.org/10.1145/224019.224040","url":null,"abstract":"Most people think that collaboration implies that several people are sharing work on a single application with shared displays. In fact, collaboration is more. It includes the concurrent control of multiple applications by a collaborative group. To enable this more powerful form of collaboration, we show how to combine earlier mechanisms for single client, multiple server computing with a new mechanism called ESP (Event Sense Protocol) for multiple client, multiple server computing. We describe two extended examples — a working prototype of a multi-user, heterogeneous, distributed debugger and a commercial banking application.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"277 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122296958","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
Workflow technology: trade-offs for business process re-engineering 工作流技术:业务流程重新设计的权衡
Conference on Organizational Computing Systems Pub Date : 1995-08-13 DOI: 10.1145/224019.224022
K. Swenson, K. Irwin
{"title":"Workflow technology: trade-offs for business process re-engineering","authors":"K. Swenson, K. Irwin","doi":"10.1145/224019.224022","DOIUrl":"https://doi.org/10.1145/224019.224022","url":null,"abstract":"The relationship is examined between Business Process Reengineering (BPR), a significant new management trend across all industries, and Workflow Technology a new and rapidly expanding sector of the software market. Since Workflow is a market driven technology, in order to make a meaningful analysis, we start by presenting the current state of the art in workflow technology, as uncovered by our work within the Workflow Management Coalition. Some aspects of workflow are found to be well suited to support BPR, as long as the process being supported meets one of three criteria. Yet other aspects result in serious drawbacks that limit the benefit gained. Some conclusions are made about how workflow technology will have to evolve in order to more fully support the needs of BPR.","PeriodicalId":338751,"journal":{"name":"Conference on Organizational Computing Systems","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1995-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123700718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 25
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