Publik Pub Date : 2023-04-01 DOI: 10.37858/publik.v3i1.352

M. T. Jauhari, Nurmah Semil, Femi Asteriniah

{"title":"Analisis Kualitas Pelayanan bagi Disabilitas dan Lanjut Usia di Dinas Kependudukan dan Catatan Sipil Kabupaten Banyuasin","authors":"M. T. Jauhari, Nurmah Semil, Femi Asteriniah","doi":"10.37858/publik.v3i1.352","DOIUrl":"https://doi.org/10.37858/publik.v3i1.352","url":null,"abstract":"Tujuan Penelitian ini adalah untuk menganalisis Kualitas Pelayanan Bagi Disabilitas dan Lanjut Usia di Dinas Kependudukan dan Catatan Sipil Kabupaten Banyuasin. Hasil penelitian mengungkapkan bahwa Kualitas Pelayanan Bagi Disabilitas dan Lanjut Usia di Dinas Kependudukan dan Catatan Sipil Kabupaten Banyuasin sudah baik. Hal ini terlihat berdasarkan Analisis Kualitas Pelayanan Bagi Disabilitas dan Lanjut Usia di Dinas Kependudukan dan Catatan Sipil Kabupaten Banyuasin yang meliputi dimensi dan indikator yang digunakan adalah : Tangibles / produk-produk fisik ; Reliability / kehandalan ; Responsiveness / daya tanggap ; Assurance / jaminan ; Empathy / empati yang semuanya sudah memiliki kualitas yang baik. Perlu melakukan upaya untuk lebih menyempurnakan sosialisasi kepada masyarakat desa tentang pentingnya dokumen kependudukan dan persyaratan pengurusan dokumen kependudukan, sehingga semakin banyak warga disabilitas dan lanjut usia yang paham dan mengerti akan pentingnya memiliki dokumen kependudukan, karena dijaman sekarang hampir semua Lembaga menggunakan dokumen kependudukan sebagai salah satu alat untuk persetujuan; Optimalisasi sarana dan prasarana untuk penyelenggaraan pelayanan publik di Dinas Kependudukan dan Catatan Sipil Kabupaten Banyuasin, seperti optimalisasi penggunaan papan petunjuk, serta optimalisasi sarana dan prasarana untuk mengantri; Memperbanyak akses layanan administrasi kependudukan bagi seluruh masyarakat di Kabupaten Banyuasin","PeriodicalId":33678,"journal":{"name":"Publik","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85924245","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Kebijakan Adaptif Terhadap Penanganan Pandemi Covid-19 应对Covid-19大流行的适应性政策

Publik Pub Date : 2023-03-20 DOI: 10.14710/dialogue.v5i1.16089

Aswar Annas

{"title":"Kebijakan Adaptif Terhadap Penanganan Pandemi Covid-19","authors":"Aswar Annas","doi":"10.14710/dialogue.v5i1.16089","DOIUrl":"https://doi.org/10.14710/dialogue.v5i1.16089","url":null,"abstract":"Penyebaran covid-19 tiga tahun terakhir di Kota Makassar telah menimbulkan berbagai perubahan kondisi aktivitas kota. Hilangnya mata pencaharian masyarakat, anggaran pendapatan daerah menurun, tingginya angka kematian secara tiba-tiba, dan lumpuhnya ekonomi masyarakat menengah. Berbagai upaya dilakukan mulai dari pemberlakukan Pembatasan Sosial Berskala Besar atau (PSBB) beberapa kali mengalami perpanjangan waktu, pemberlakuan Work From Home (WFH) bagi seluruh aktivitas masyarakat dan pemerintah, pelaksanaan protokol kesehatan secara ketat, hingga pelaksanaan kebijakan Makassar Recover. Oleh karenanya, penelitian ini bertujuan mengidentifikasi dan menganalisa dampak pelaksanaan program Makassar Recover terhadap penanggulangan covid-19 bagi masyarakat. Metode penelitian digunakan kualitatif deskriptif, dengan pendekatan wawancara dan telaah dokumen. Penelitian ini menunjukkan bahwa dampak program Makassar Recover dari: Dimensi Imunitas Kesehatan sebanyak 1.259.049 masyarakat telah merasakan peningkatan imunitas melalui vaksinasi. Pemerintah juga membentuk satuan tugas khusus Detektor, Raika, dan Covid Hunter sebanyak 15.306 orang. Memberikan bantuan 12.000 pack alat PCR, 4.000 pack jamu tradisional, 100.000 lembar masker medis, dan menyediakan 1.166 posko recover. Pemerintah juga senantiasa memastikan pelaksanaan penanganan triase, testing, tracing, dan treatment dilakukan oleh Satgas Recover. Dimensi Adaptasi Sosial pemerintah kota telah melakukan sterilisasi dengan penyemprotan disinfektan sebanyak 509 fasilitas sosial dan fasilitas umum, menyiapkan 1.500 tempat cuci tangan gratis, alat pengukur suhu tubuh, scan QR Code Card, dan scan QR Card Handphone, dan menyediakan media edukasi dan call center siaga covid-19 bagi warga. Dimensi Pemulihan Ekonomi membentuk 5.000 strart up lorong sebagai pelaku usaha baru, sebanyak 13.277 pelaku UMKM, dan 1.604 unit koperasi diaktifasi dan pemberian pemodalan.","PeriodicalId":33678,"journal":{"name":"Publik","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73349488","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

PENEGAKAN HUKUM TINDAK PIDANA PROSTITUSI ANAK SECARA ONLINE BERDASARKAN SISTEM HUKUM INDONESIA 根据印尼法律体系，在线执行儿童卖淫重罪执法

Publik Pub Date : 2023-03-15 DOI: 10.54783/japp.v6i1.672

Robi Assadul Bahri

引用次数: 0

ANALISIS KEPUASAN KONSUMEN TERHADAP LAYANAN KERETA API JARAK JAUH PT. KERETA API INDONESIA (PERSERO) BERDASARKAN MARKETING MIX 5P DI DAERAH OPERASI 1 JAKARTA

Publik Pub Date : 2023-03-14 DOI: 10.54783/japp.v6i1.670

Tansah Bagas Prakosa Jati, Yenita

{"title":"ANALISIS KEPUASAN KONSUMEN TERHADAP LAYANAN KERETA API JARAK JAUH PT. KERETA API INDONESIA (PERSERO) BERDASARKAN MARKETING MIX 5P DI DAERAH OPERASI 1 JAKARTA","authors":"Tansah Bagas Prakosa Jati, Yenita","doi":"10.54783/japp.v6i1.670","DOIUrl":"https://doi.org/10.54783/japp.v6i1.670","url":null,"abstract":"Train is a land transportation mode that is quite reliable and environmentally friendly and has advantages that other land transportation modes do not have, namely in terms of carrying capacity and punctuality of travel. The advantages of rail transportation have been used for centuries as a means of delivering passengers and goods with a destination that can be directly entered in the city center. PT. Kereta Api Indonesia (Persero) is a transportation provider that provides this train transportation service, one of whose services is the Long-Distance Train service managed by the Jakarta Operational Area 1 for departure from Jakarta to major cities throughout the island of Java which is affordable to the railway network. The advantages of the train mode make this mode excellent for service users who want to travel out of the city from the city of Jakarta, However, being the main choice of service users makes transportation operators continue to improve services and improve services to service users on an ongoing basis. To see further how the improvement of services is carried out, the concept of marketing mix involving promotional variables, places, people, physical environment and processes analyzed with the SPSS program is used so that mathematical conclusions are obtained to interpret the factors that affect consumer satisfaction from the 5 variables of the marketing mix concept. In this study, it was found that the physical environment variable has the greatest influence on consumer satisfaction which is then followed by physical environmental factors, processes, promotions, places, and people.","PeriodicalId":33678,"journal":{"name":"Publik","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-03-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77204814","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Penerapan E-Government dalam Pelayanan Perizinan Online melalui “SIMPONIE” di DPMPTSP Kabupaten Serang

Publik Pub Date : 2023-03-01 DOI: 10.24036/jmiap.v5i1.571

Gea Tamara, Agus Widiyarta

{"title":"Penerapan E-Government dalam Pelayanan Perizinan Online melalui “SIMPONIE” di DPMPTSP Kabupaten Serang","authors":"Gea Tamara, Agus Widiyarta","doi":"10.24036/jmiap.v5i1.571","DOIUrl":"https://doi.org/10.24036/jmiap.v5i1.571","url":null,"abstract":"The emergence of demands from the public for public services, encourages the existing central and local governments to use information technology in the implementation of public services known as e-government. One of the regional government that utilizes e-government in providing public services, especially licensing services, is the DPMPTSP Serang Regency which is currently carried out online through SIMPONIE. This study aims to analyze the implementation of e-government in online licensing services through SIMPONIE in DPMPTSP Serang Regency. The research method in this study uses qualitative with a descriptive approach. Data collection techniques in the form of interviews, observations, and documentation. The theory used in this research is a successful element of implementation e-government based on the results of studies and research of the Harvard JFK School of Government, including support, capacity, and value. The results of the study show that the implementation of SIMPONIE in the DPMPTSP Serang Regency can be said to be a success. This can be seen from the support in the form of vision and mission, regulations, and socialization. The implementation of SIMPONIE also provides benefits such as easier service and does not take a long time, it's just that in its implementation there are still network constraints that make SIMPONIE sometimes inaccessible.","PeriodicalId":33678,"journal":{"name":"Publik","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75172704","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Evaluasi Kebijakan tentang Penyelenggaraan Menara Telekomunikasi terhadap Penyedia Menara Telekomunikasi 对电信塔的建立对电信塔提供商的政策评估

Publik Pub Date : 2023-03-01 DOI: 10.24036/jmiap.v5i1.597

Widayanto Widayanto, Leroy Samy Uguy, Maya Puspita Dewi

{"title":"Evaluasi Kebijakan tentang Penyelenggaraan Menara Telekomunikasi terhadap Penyedia Menara Telekomunikasi","authors":"Widayanto Widayanto, Leroy Samy Uguy, Maya Puspita Dewi","doi":"10.24036/jmiap.v5i1.597","DOIUrl":"https://doi.org/10.24036/jmiap.v5i1.597","url":null,"abstract":"Along with the growth of cellular phone subscribers in Indonesia, cellular network operators continue to strive to build infrastructure to establish broader service coverage areas, thus, increasing the quality of service. Regional Rules & Regulations in DKI Jakarta are intended to regulate the BTS towers within an area. However, they become a barrier for Telecommunications operators to meet the needs of good networks/signals. Changes in the zoning of telecommunication towers can meet the needs of operators and increase customer satisfaction. This study uses qualitative method analysis with an interview. The results show that policy evaluation regarding the implementation of telecommunication towers has yet to meet the needs of telecommunication tower providers (Tower Providers) and has been shown to cause areas that operator signal networks cannot cover. This situation impacts the satisfaction of particular customers and can threaten the business continuity of the operator. Conclusion of the Policy of the Governor of the Special Capital Region of Jakarta Number 14 of 2014, concerning the Implementation of Telecommunication Towers for Telecommunication Tower Providers, the annexse to the zoning of telecommunication towers needs to be reviewed because it has not been able to meet the needs of telecommunication tower providers and can pose a threat to business continuity.","PeriodicalId":33678,"journal":{"name":"Publik","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74046361","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Efektivitas Pelaksanaan Layanan Publik dengan Aplikasi E-Court di Pengadilan Negeri Lubuk Sikaping 公共服务发挥作用与E-Court应用程序在国内法院的作用

Publik Pub Date : 2023-03-01 DOI: 10.24036/jmiap.v5i1.595

M. Saputri, J. Jumiati

{"title":"Efektivitas Pelaksanaan Layanan Publik dengan Aplikasi E-Court di Pengadilan Negeri Lubuk Sikaping","authors":"M. Saputri, J. Jumiati","doi":"10.24036/jmiap.v5i1.595","DOIUrl":"https://doi.org/10.24036/jmiap.v5i1.595","url":null,"abstract":"This research purposes to reveal the Implementation of Public Services Effectiveness with the E-Court Application at the Lubuk Attitudeing District Court, to find out the obstacles in the Implementation of Public Services Effectiveness with the E-Court Application, and to find out the steps taken in overcoming the obstacles to the Implementation of Public Services Effectiveness with the E-Court Application. This research used method of descriptive qualitative. Based on the research result on the Implementation of Public Services with the E-Court Application at the Lubuk Attitudeing District Court it has not been effective, this is because there are several indicators of the eight indicators that have not been achieved properly. In the case of implementing public services Effectiveness with the E-Court application at the Lubuk Attitudeing District Court, there are still obstacles both internal and external, such as limited resources of human, inadequate facilities and infrastructure, and a public knowledge was lack. Steps taken in overcoming obstacles to the Implementation of Public Services with the E-Court Application are carried out by participating in training such as training, or technical guidance, and conducting outreach.","PeriodicalId":33678,"journal":{"name":"Publik","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88646561","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Analisis Aspek Keberlanjutan Lingkungan Berbasis Konservasi Warisan Alam dan Pengelolaan Sumber Daya pada Objek Wisata Pantai Penyu Nagari Ampiang Parak Kabupaten Pesisir Selatan 分析以自然遗产保护为基础的环境可持续因素以及在南海岸地区旅游景点na加里安皮康帕拉克海龟的资源管理

Publik Pub Date : 2023-03-01 DOI: 10.24036/jmiap.v5i1.610

Ayu Suryani, A. Mubarak

引用次数: 0

Waste Management for the Covid-19 Essentials Kit: What Role Does Government Perform? Covid-19必需品工具包的废物管理:政府发挥什么作用?

Publik Pub Date : 2023-03-01 DOI: 10.24036/jmiap.v5i1.588

Dewi Sekar Kencono

引用次数: 0

Implementasi Program Rumah Tidak Layak Huni (RTLH) di Kota Tangerang Selatan 在Tangerang镇南部实施不适合居住的住房计划(RTLH)

Publik Pub Date : 2023-03-01 DOI: 10.24036/jmiap.v5i1.565

Reza Chandra Tirtana, Yudan Rasyid, Fadhli Hibatullah

引用次数: 0

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